Literally the most awful lettings agent in the area. Was going to use them to sell my house but after the letting experience we had never ever! Extremely cocky agent showed the property promised a call back about negotiation on price (with the state of it they had overpriced the property) called three times promised a call back ....two weeks later no contact and the price of the property we wanted gets dropped. I'm sure the landlord would be thrilled at how they're handling things. Such a disgrace. Stick with APmorgan
Very happy with service off lex Alan. Same day response to issues was very good.
Lex Allan have been amazing, they went above and beyond to help with the sale of my property more than I’ve experienced with other estate agents, they were honest and helpful and kept in constant contact, highly recommended.
I brought a flat through this agent, I was very disappointed. I appreciate there are many parities involved in a purchase, but I feel the individual progressing my sale showed no care if the sale went through or not. I do not consider this agent to be professional and I certainly would not consider using them to onward sale the property. The amount of times I had to call as the call back never came and when I explained after waiting five months to buy the flat which had no chain I was pulling out, the individual concerned, who I will not name, tried to turn issues around to me and how frustrated she was. In the end I did stick with it and I did eventually get the keys.
I guess you get what you pay for and the person selling my flat through this agent must have paid next to nothing which was reflected in the service.
Use at your peril.
(Yes, Lex Allan Grove, if you want to talk to me about this review, you have my phone number, call me)!
From my initial visit through to property sale (& purchase of new home via Lex Allan too!) I couldn't have gotten a better service. I can not fault their services & hard work, professionalism & friendly approach. They have given me regular feedback, updates & made our house sale & purchase (almost) stressless. Five stars all round *****