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- Nelsons
Nelsons Estate Agents
3.1
70 reviews
- Branches 1
- Properties for sale 15
- Average time to sale 24 weeks
About Nelsons
Nelsons have 1 branches and they mainly list properties in and SE1. Over the last six months, they've listed 15 properties, with an average time to sale of 24 weeks.
Nelsons fees
Estate Agent fees vary depending on the area and the level of service offered. In the areas Nelsons operate, the average fee (charged by all agents) is 1.8%.
Get a quote for selling your property.Top performing Nelsons branches
Latest reviews for Nelsons
M Morgan
1
If I could score zero I would…
I had a very disappointing experience with Nelson’s Estate Agents, specifically dealing with a sales agent named Aston and no support from the branch manager Muniza.
I paid £9,000 in advance for what was presented to me as full access to a rental property. However, when I later met the landlord directly, I was informed that this was not the case and that only part of the property would be available—contradicting what had been communicated to me by Aston.
Following this, I was told I would receive a full refund as the landlord decided not to proceed. Despite this assurance, I have now been waiting over a month with no refund, despite multiple emails and calls. This company is now telling me that my money is not with them and there is nothing they can do to help me.
Based on my experience, I would strongly advise others to ensure that all details are clearly confirmed in writing and verified directly where possible before making any payments. Further I would not recommend doing business with them at all if your money will not be protected.
I am currently taking further steps to resolve this matter.
18th Mar 2026 (17 days ago)
P Williams
1
Summary: They're a bunch of clowns in manky suits.
While arranging a tenancy, they threatened to pull our contract if we didn't agree to pay within 24 hours, stating the past tenants wanted to remain in the property. We were in contact with the past tenants whoever, who were all moving out of the city.
They made a meal out of every situation we encountered them in, and had a horrid smarmy attitude which made any interactions draining.
Steer clear unless you're also an energy vampire.
18th Sep 2025 (6 mo. ago)
Shona
1
Would genuinely give -5 stars if I could. Worst letting agents I’ve ever had to deal with - Muniza especially is one of the most awful people I’ve come across. Used manipulation tactics and threats to get us to hand our deposit over and told us we would lose the property to the previous tenants if my guarantor didn’t sign within 24 hours - when we spoke to the previous tenants they told us they all were leaving London and had no plans on staying. Avoid this place at all costs if you don’t want to be emotionally terrorised by narcissists.
18th Sep 2025 (6 mo. ago)
K Ewol
1
I would not recommend going with this estate agent. From massive delays on documentation to miscommunication and general lack of response our experience with this estate agent had me questioning how it's possible for them to still be in business. After over a month of back and forth we finally had movers ready to go into the unit and the estate agents promised to have keys for us and they were missing and the agents simply disappeared. We needed to reschedule our move at great expense and have lost so much time and money all due to this agents lack of competence. I would recommend any other estate agent over Nelsons.
12th Mar 2025 (1 year ago)
T atasayar
5
I have rented my place with Nelsons - I would say I was not the most usual case they have seen :D
The apartment I first chose was cancelled because the landlord change his mind in the last second and said it was no longer available for the time period! I had a bit more time till I arrive at London so I didn’t make a big deal about it and Aston was super fast to find me a new one. The catch is the same thing happened again! I actually remember asking Aston how often does this happen and he said usually once a year - so I reserved this year for you guys so no one else goes through what I have been through. At that time, there was only 2-3 days till my arrival and it was very stressful that day. I had already paid for my deposit so it was actually not nice from the landlord at all. But I’d say the real estate company kinda can’t stop these from happening but can penalize the landlords. And that’s what they had done at the time so I can’t speak negative about the agency here. Also Aston found me a much nicer house the next day - explaining my situation and my good records to the landlord - he actually negotiated with the landlord and saved me 100£ per month. He was actually very open and communicative with me at all times so although what I have experienced might not happen to anyone else - he was pretty good with crisis management.
And just today, I had my jacket stolen with keys inside, and Aston arranged a new set in few hours and sent it to me through someone. So this is like a thank you message for Aston for his helps today and back when I first rented the place.
So I’d recommend you work with them - even if undesirable things might happen they will never hide it from you and be very communicative to you at all times. As I said, they also work quite fast - faster than any agent I have worked with in my last times. And if you are slightly more lucky than me you’ll have a very smooth experience :D
7th Mar 2025 (1 year ago)
G Raman
1
My personal experience with this company is very very bad. I do not recommend it. I found lack of effort from them and ignorance in general. I would avoid them at all cost.
20th Feb 2025 (1 year ago)
All 1 Nelsons branches
M Morgan
1
If I could score zero I would…
I had a very disappointing experience with Nelson’s Estate Agents, specifically dealing with a sales agent named Aston and no support from the branch manager Muniza.
I paid £9,000 in advance for what was presented to me as full access to a rental property. However, when I later met the landlord directly, I was informed that this was not the case and that only part of the property would be available—contradicting what had been communicated to me by Aston.
Following this, I was told I would receive a full refund as the landlord decided not to proceed. Despite this assurance, I have now been waiting over a month with no refund, despite multiple emails and calls. This company is now telling me that my money is not with them and there is nothing they can do to help me.
Based on my experience, I would strongly advise others to ensure that all details are clearly confirmed in writing and verified directly where possible before making any payments. Further I would not recommend doing business with them at all if your money will not be protected.
I am currently taking further steps to resolve this matter.
18th Mar 2026 (17 days ago)
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