Hunters estate agents have been excellent. They where prompt arranging a valuation and offered me a very competitive price to sell the property.
What should have been a very simple sale with no onward chain turned in to a bit of a nightmare but nothing was to much trouble for Hunters. Special mention for Amy who went above and beyond to get things moving. I would highly recommend them.
Very helpful and staff who couldn't do enough for us. Better than the rest of the agents in the area who were quite frankly rude in most cases.
A Google User
hey manage a property for us over the last 2 years, and its been one thing after another , Causing us a HUGE Amount of stress !
The last tenants Jones & Chapman failed to get them to resign the lease after a year and then they moved out early & the property was left empty for a while , after I had been chasing them or months.
The main Issue at the moment is the property is 5 months in arrears !!!! Jones & Chapman have been collecting rent and not allocating it to the account leaving our bank account WELL overdrawn !! Basically they are ILLEGALLY withholding funds !! not paying us the rent that they are holding in their own accounts earning interest then still having the cheek to charge us management fees. I have been tirelessly chasing via phone and email
We love over seas and pay a large amount of management fees so that they can look after the property for us , But they cannot do the basics
1 sign Lease (fail )
2 collect rent (Fail)
I strongly advise you not to use Jones & Chapman, they have caused me nothing but stress. I still do not have this problem resolved after nearly 6 weeks.
From the 1st call, Urban were great. They arranged access, sorted the property and found a tenant, all whilst keeping me up to date throughout. Looking forward to a long and happy working relationship with them.
Very bad service. Always promise to come back to you, but never do.
Absolutely first class letting agents! Myself and my partner worked overseas for the UK Government. Trying to move back to the UK was a nightmare - the worst part was trying to rent a property when not in the UK to view and no recent UK credit history. No letting agents could get to grips with our circumstances and most were quite unhelpful. Not Whitegates! They were amazing and sorted everything out for us. They thought outside the box and came up with solutions for us. Very professional, very helpful, very polite - they went that extra mile for us and secured us a lovely 3 bedroom property to rent that allowed dogs whilst we were still overseas. I cannot speak highly enough of them and would recommend anybody looking to rent or let out a property to use Whitegates. I myself own properties and let them out and when I buy a property in Merseyside I will definitely be using Whitegates if I decide to let it out.
Would not recommend, 6 months only 3 viewings. Went with some one else and house was sold in 2 days of being on market!!