Bentons, both Residential and Lettings have served my family and I amazingly well for many years. Every member of staff, without exception, is efficient, friendly and go out of their way to help. I recently sold a property and couldn’t have wished for a better service. They found me a property to let soon after and the support I have received, and am still receiving, is second to none. I won’t name names, there are too many to mention, but you are all very much appreciated. Thank you very much.
By far the worst Estate Agents in the UK! If you are wanting to rent properties please bare in mind that Bentons have openly admitted to having more loyalty to the landlord then the tenants, basically they see people who rent as 2nd class citizens and I even have the recording of the phone call to prove it which I have also sent over to Alastair Benton the Managing Director following a lengthy letter. If you are unfortunate enough to encounter Denise Hood who shocking is the assistant Lettings Manager at Bentons Melton Mowbury I would strongly advise the people who work really hard to pay to live in a RENTED property DO NOT USE BENTONS - Melton Premier, Newton Fallowell, UPP and Shouler & Son are fair and always consider tenants to be equal to society and treat you with respect and great customer service! If Bentons loyalty is with the landlords can you even imagen how difficult it would be to get any problems fixed with the property! The staff at Bentons have obviously had backwards training on lettings or it could just be Denise looking down at people who rent properties instead of owning one for themselves.
Great Agents! Persistent even when I had issues during my house sale. Highly recommended!
Terrible communication. I am deeply disappointed from Aaron. I contacted 4 days bedore the agency in order to book a property. My first question was if the landlord would accept my 2 cats. Aaron - the owner- said yes. We saw the property and ask to proceed but then he said he would like to confirm that the landlady accepts cats. I am waiting till Friday. After 100 phone calls and messages today he said that the landlord doesn t accept pets. I lost 4 days of my life with lies. I am arriving tomorrow at Nottingham with 2 cats and nowere to stay. I am extremely pissed of. Be careful with this 'agent' he is unprofessional. 1 star because there is no 0 star.
Rossell House 13 Tudor Square,West Bridgford,Nottingham
Sold in 10 days! Preferred them over other local agency as Ben was truly interested and engaging, and the same happened exactly as he described on initial valuation day. Very pleased.
My friendly service started with Ben who was amazing and explained the whole process and made it so easy and put my mind at rest! I was then passed onto Adrienne who went above and beyond to sort everything out! She kept me informed every step of the way and even helped with issues that wasn’t really her job which was amazing! This is a A* service which I would definitely recommend to everyone! Extremely friendly, very professional and definitely know what there doing!
A massive thanks from us!!
3 Fountain Court, Gordon Road, West Bridgford, Gordon Road, West Bridgford, Nottingham
Very happy with the service we received, staff are very helpful and nothing was too much trouble.
Sluggish at best, had issues with pest control which were ignored 3/4 times then only response was don't leave food outside!!!! Promises of a gardener twice a year who has never shown up and a failing boiler for the past 4 months, somebody came to look and I've heard nothing since! I think there communication and speed of response is totally inadequate