Positive, helpful and responsive staff. Prompt and informative replies to my email queries. I would definitely use them again when looking to purchase an investment property.
I was getting their information letters for few years. I’m a property investor in UK and thinking to widen my investment portfolio.
Last week I asked them to send me the brochure of one of the new developments, as I needed some additional info about one of the properties. They’ ve sent it to me and immediately started to spam me with emails and phone calls( I asked to email me , but no phone calls) about my decision on the property and willing to discuss some more details. Finally after only few days I have got an extremely rude email from one of the agents complaining that I did not answer immediately and sending me “very good luck “.
This is not the way to do business.
Unsubscribed from their info letter and will never deal with them again.
I highly recommenced Haus. I have recently viewed a property with Becky and she was incredibly helpful. Not only was the service great, I was also impressed with the fact that the property looked just as it does in person as it does online in the photos which is something I find important. Overall my experience with Haus was unlike others I have experienced when looking for a property as a young professional. 5/5 would always recommend.
We had high hopes for this letting agents! We couldn’t have been more wrong! We came across their ad for a property on Rightmove, stating a price per week. We even called them to check the price was right before booking a viewing. We travelled all the way from Northampton to Leeds to view this property to find out on arrival that the price stated was actually per person, per week. As you can imagine we were quite annoyed so we called their office and they gave us ever excuse to why they weren’t at fault.
If anyone is interested in any of their properties, CALL THEM. Double check the ad is right. Spell it out to them that your interested in the whole property and not just one room.
In our recent experience we can honestly say that 5 stars is simply not enough for this wonderful, very hands on and friendly service.
Recently out of the military, we are new to lettings! We had no idea where to start only that we were recommended to Kelly and her team and wanted to look around South Yorkshire, Sheffield and surrounding areas.
The team were extremely helpful and found us the house we were looking for in a beautiful part of Sheffield.
We are extremely happy and couldn't recommend them enough! Kelly is a fabulous credit to her fabulous team!
One of the worst estate agents I have come across. Unprofessional and only interested in fleecing money. Tried to blame us for their mistakes.
Excellent staff - they provided excellent customer service and support throughout the sale of our property. If you want an agent who will proactively market and drive through the sale use Your Move.
Had a viewing booked for today at 11am which has been booked in since last Saturday. We expressed that we were really interested in the property and on Thursday 18th July noticed it was no longer online. We did not receive a phone call advising that the property had been taken and had to call the office this morning to confirm ourselves. Not very good customer service as if we hadn't noticed I'm sure we would have wasted our time attending the viewing for no one to turn up.