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Estate Agents in Stockport
EDWARD MELLOR LIMITED - Cheshire

EDWARD MELLOR LIMITED - Cheshire

3.2

37 reviews

Closes at 5:30pm

65-81 St. Petersgate,Stockport, SK1 1DS

EDWARD MELLOR LIMITED - Cheshire hasn't listed any properties for sale in the last 6 months. This could be because the agent specialises in lettings, or the branch may be closed. EDWARD MELLOR LIMITED - Cheshire does have 37 reviews, with an average score of 3.2/5 If you're looking to sell in Stockport, you may want to choose an agent with more experience. Covering this area are other estate agents, such as Bridgfords - Stockport and Reside Stockport. However to see who will objectively do the best job selling your home, make sure you use our comparison tool.

Opening hours

Monday 9:00am - 5:30pm
Tuesday 9:00am - 5:30pm
Wednesday 9:00am - 5:30pm
Thursday 9:00am - 5:30pm
Friday 9:00am - 5:00pm
Saturday 9:00am - 1:00pm
Sunday Closed

View all details

EDWARD MELLOR LIMITED - Cheshire Reviews (37)

Have you used this agent?

All (37)

Seller (10)

Buyer (5)

Landlord (1)

Tenant (7)

General (14)

T James

They waste your time asking to fill out lengthy forms just to be able to book a viewing.... Read more

18th Nov 2024 (8 weeks ago)

J

Poor service from Chelsea Percival.... Read more

11th Oct 2024 (14 weeks ago)

B hussain

Very helpful and wonderful service brilliant... Read more

27th Mar 2024 (9 mo. ago)

I Surlijan

We have been amazed by the fantastic service provided. We are so grateful to have chosen Edward Mellor for our first mortgage as Susan/Heather were fantastic throughout the journey. We received a lot of support from Susan especially towards the end of our sale. Susan also helped us with speeding the process after having lots of issues with my solicitor. Susan and the rest of the team were so helpful and professional, keeping me updated at all times. Susan would always guide us when needed and would always answer any questions we had. Thank you so much to Susan!! You’re amazing! I highly recommend Susan and the finance team!... Read more

Buyer

3rd Aug 2023 (1 year ago)

Olivia

Had the worst experience with this letting agency multiple issues which were never resolved Edward Mellor constantly ignored my emails and was fobbed off when I rang them all false promises when I finally got through to someone, the poorest service I have ever received I would avoid this letting agency at all costs.... Read more

Tenant

30th May 2023 (1 year ago)

barry

The team at Edward mellor were great at keeping me informed helping me to buy an auction property and a big thanks to Tara turner for keeping me informed and up to date thank you A1... Read more

Buyer

8th Mar 2023 (1 year ago)

J Sweetzer

On behalf of Chris Sweetzer: Emma Booth was always cheerful and positive, she kept me informed throughout on viewings and feedback. She was very professional as was everyone I dealt with at Edward Mellors.... Read more

16th Feb 2023 (1 year ago)

A H

Edward Mellor Estate Agents shouldn't be in business. Utterly disorganised and disinterested. Mellow's business practice appears to be to employ cheap, low skill labour whilst creaming off thousands for each house sale. I never spoke to anyone vaguely competent. Every phone call was excruciating. Like trying to have a conversation with a decaying zombie. This is not just my experience. The problems are structural. My brother and a friend had the exact same experiences. We were all pulling our hair out. This is how the business has been built and operates on a day to day basis. At the key moments when a decision needed to be made I would ask Mellor for their thoughts, insight, recommendations. This is the biggest economic decision of my life (£250k+). I've never sold a property before. The staff at Mellor must know more about the process than I do - they sell houses for a living right?! Surely the reason they exist and I am paying them £3k is to benefit from their experience and professionalism? So I ask: "One offer is from a buy-to-let, one a first time buyer, one is in a chain. What are the pros and cons of selling to each? Should I just accept the highest offer or is one buyer type usually more safe/reliable than the others?" Answer (I kid you not): "I dunno, what do you think? Accept the one you think is best." !!?!?! This happened more than once. I never received an intelligent, experienced or considered response from any Mellor representative. EVER. So if Mellor don't provide support or advice garnered from their years of selling houses, they must be pretty damn good at the selling process itself then right? Wrong. After the house went up on RightMove I was inundated with calls from tens of random Mellor employees, all from different branches, asking if we were available to do viewings at this or that time or day. Many were asking about times already booked up. I received so many calls from so many clueless Mellor employees I may as well have fielded the calls from potential viewers myself. Why is this process not centralised? Mellor knew they had all of Saturday/Sunday to do viewings. Mellor knew THEY were doing the viewings. Why are they asking ME about each individual booking? Why is there no booking system? Why didn't they field the calls, build a schedule in-house and then just tell me what the day looked like? Why am I the point of contact, doing all of their secretarial work? Why am I warning Mellor about their double bookings?! On the day of the viewings they sent an 18 year old kid to show people around. I'm sure he was a lovely lad but he isn't going to be selling the property or providing quality information to potential buyers is he? I'm paying £3000 and Mellor is sending round cheap, low skilled labour. Absolute guarantee if a buyer asked a question his answer will be 'I dunno'. The exact same answer I kept getting if I ever asked Mellor a question. For the rest of the week we showed people round myself. These were the days the offers were generated from. From here on in I may as well have been sending emails into a black hole. Responses took weeks. Phone calls not returned. THREE THOUSAND POUNDS. For what? Putting the property on RightMove? Having me do the scheduling/viewings? For zero advice throughout the sale process? For ignoring my attempts at contact? To this day I have literally no idea what service they perform. For the most part they made things more difficult. A 3rd party that got in the way, created confusion and miscommunication. Thankfully, in a way, the chain fell through in 2021. I pulled the house off the market, in large part because I couldn't bear to pay Mellor £3k, and waited out the contractual obligations and resold in 2022. Mellor's PAID service was so poor I decided it was worth risking trying a free service. It couldn't be worse. Strike's FREE service ended up being MORE EFFICIENT (faster, an actual organised online booking system). I received sensible, supportive advice. Mellor's business model is exploitative, dead, old, irrelevant.... Read more

Seller

18th Aug 2022 (2 years ago)

A Whytock

I had the misfortune of using Edward Mellor to sell a property, and also mortgage arrangement. The experience from start to finish was mostly negative. On the selling aspect, I was consistently told by viewers of my property that it was bigger than the photos suggested and that the photos taken didn't do it justice. The buyer unfortunately messed me around, having hired conveyancers who did not complete any work, which admittedly isn't Edward Mellors fault; however, representatives for Edward Mellor seemed to be a detriment to trying to get the sale over the line. I mostly dealt with a representative called Georgina, who it proved to be a struggle to get through to, as my calls usually went to voicemail. Only once I withheld my phone number did I get through. Requests to chase the buyers side were routinely met with excuses why they couldn't, including 'your solicitor should do this' despite my solicitor having no contact with the buyer themselves, only their conveyancers who were themselves not returning contact. Explaining this situation and asking Edward Mellor to chase the buyer themselves to push did not prove successful. Updates were not given by Edward Mellor in a prompt fashion, so I had to chase frequently. In addition, Edward Mellor were often relaying messages that were days old (i.e. outdated information). Eventually, after 6 months of pain, I had to withdraw from sale to the original buyer and relist my property. It was listed at the original price and the original list date, neither of which were correct the 2nd time around, having revised the asking price. This took a while to be corrected, as well as several phone calls, and with website listings looking like the property had been listed for sale since the original date, this will have looked like a giant red flag on the property that it hadn't sold in 6 months in a fast moving market. I would have made a complaint about the service, but I was so exhausted from having to do all the work, that I paid the selling fees and moved on with my life. On the mortgage arrangement side, I will say that I dealt with someone called Chris who was excellent. However, a number of months after my sale, I received emails asking for the mortgage arrangement fee. However, these went straight to my junk folder. Not once was a letter or a phone call made to chase this, so when I eventually stumbled upon the emails, I was rather unimpressed to find an email referencing debt collection. In addition to this, the fee request email came from a xero link, which looked like spam/phishing. I got in contact with Edward Mellor and spoke to the person whose name was attached to the xero link. He had no clue about it and claimed he was only involved in the setup of their xero accounting software. I eventually spoke to Stephen, their head of Financial Services and raised a complaint. He offered me a rather stingy £50 off which I was unhappy with. Eventually, Openwork were involved to settle the dispute, but no call/letter etc was sent to me regarding the outcome. A number of weeks later, Stephen emailed me regarding payment, but sent the xero link asking for the full payment rather than the goodwill gesture discount. Overall, I spent £2750 on the selling fees and mortgage arrangement. I did not receive value at all, as Edward Mellor put me through incredible stress over a 12 month period and it was only thanks to my work that I managed to complete my move. Please steer well clear.... Read more

Seller

17th May 2022 (2 years ago)

C P

I think Iain Prideaux does his best but unfortunately my overall experience with Edward Mellor is not a positive one. They recommended JMW solicitors to oversee the conveyancing and It can honestly say I have never encountered such incompetence from a so called professional businessman in my entire life. There is also no help or guidance from Edward Mellor once a sale has been agreed - theres supposed to be a sales progression manager assigned to each property sale but I never actually heard from mine!... Read more

20th Aug 2021 (3 years ago)

Anonymous Home Buyer

I am a property investor and tried to buy a property through the Edward Miller agent.The sale progress team were terrible and unprofessional in every aspects of dealing with the sale progress! I would recommend to avoid using this estate agent at all cost because they have no motivation to help you , will never be available to talk to you and would not reply to your emails! My offer was accepted back in April, I was told that the property will be vacant by completion but after numerous emails that were ignored! It took the agent 4 months to eventually tell me that BTW: the tenants are not leaving and the vendor is in process of taking it to court !! They waisted 4 months of my time and were the worst agent I have ever dealt with !!... Read more

Buyer

10th Aug 2021 (3 years ago)

M Unsworth

I've had a brilliant experience buying my first property through Edward Mellor Stockport. In particular Sophie Reti who has overseen the buying process and was always available for any questions I had. I can't recommend Sophie and the team enough.... Read more

Buyer

24th May 2021 (3 years ago)

Cate

Sold my house through Edward Mellor, got a great price and fantastic service all round 10/10... Read more

Seller

9th Dec 2020 (4 years ago)

C Stott

Excellent customer service. Everyone I have spoken to or seen in person couldn’t do enough to help with my selling and purchasing of property. Thoroughly recommend them... Read more

Seller

22nd Jun 2020 (4 years ago)

D Fallows

Up to now had a good experience in selling house... Read more

Seller

11th Jun 2020 (4 years ago)

F Lucas-stokes

Amazing service and communication really eased a stressful time. Alana H was fab! Thanks... Read more

1st Feb 2020 (4 years ago)

B Austin

We can not praise the Edward Mellor Auctions team highly enough especially Louise and Austin. The information given was clear and informative. They are very professional and supportive giving guidance when needed.... Read more

20th Dec 2019 (5 years ago)

N Wainwright

A quick sale of our home. Would not have gone with any other estate agents. Excellent.... Read more

Seller

2nd Oct 2019 (5 years ago)

C Burgess

Thank you to Lewis and Rob from the Edgeley branch, for being so efficient. They hit the ground running and provided an excellent service for the sale of my late mother's property.... Read more

Seller

14th Apr 2018 (6 years ago)

M Man

Liked the way they sold one of my most difficult properties, the charges ware higher than normal but end of the day it’s the personal efforts they put. Don’t mind paying extra as long as mission gets accomplished with honesty and transparency. Thanks... Read more

Seller

10th Apr 2018 (6 years ago)

T Loughlin

Had the displeasure of renting a property from this company. If an absolute ridiculous admin fee isn’t enough to put you off, perhaps the fact that they do everything within their power to squeeze every last penny of your deposit might do!... Read more

Tenant

21st Feb 2018 (6 years ago)

M Gioia

the only advise i can give you is go somewhere else. be aware using this "estate agent" you'll end up paying made up fees, coming out of nowhere extra money. always trying to rip you off. worst experience of tenancy ever. multiple times had to wait weeks(exactly weeks not days) for easy repairs like shower not working or leaking rooftop. even done some job to make the house look decent their way to say thank you was increasing the rent. i wouldn't even recommend this "company" to my worst enemy.... Read more

Tenant

19th Feb 2018 (6 years ago)

A Bishop

Edward Mellor have been amazing help!... Read more

29th Jan 2018 (6 years ago)

R Wileman

Edward Mellor was extremely helpful throughout the entire experience.... Read more

24th Jan 2018 (6 years ago)

R Iles

Really helpful service and overall great experience!... Read more

5th Oct 2017 (7 years ago)

S Marston

Edward Mellor was a wonderful experience, really helpful!... Read more

5th Oct 2017 (7 years ago)

D b

I found my experience with Edward Mellor a very pleasant one.... Read more

28th Sep 2017 (7 years ago)

G Allen

Thanks for the fantastic service we received from you regarding the sale of our property. The Edward Mellor team were very positive and helpful. Your friendliness and guidance throughout the whole selling process was outstanding which made our sale run very smoothly and quick. We have no hesitation in using or recommending Edward Mellor for selling at auction.... Read more

Seller

15th Sep 2017 (7 years ago)

V Hnachuk

Unfortunately no options available to leave minus stars as mentioned by someone else already here. No service, No manners, No support from eDWARD mELLOR team. Just curious how this Clowns run and survive so horrible service this days? Can't get it in my head. Especially advice for buyers to stay away from auction team. Waisted lots of time.... Read more

Buyer

29th Jul 2017 (7 years ago)

S Satyngar

I had booked a view with this agency. After 5 minutes waiting for agent/landlord, who gonna show me the property I've called an agency to confirm, if everything is fine. I was told that there is a bad traffic and I should wait just for couple minutes more. I was waiting more than an hour and nobody arrive, nobody call me back or answered my calls.... Read more

14th Oct 2016 (8 years ago)

M T

Absolutely DISGUSTING service. Staff are rude, arrogant, think they've put you on hold and then slag you off! NEVER use these wasters. Rented us a house with asbestos! Riddled with silverfish. Bath taps didn't work, boiler broke, no heating, shower was a joke... Only took them 6 months to get it fixed, whilst ripping off the landlord in the process. All the works are carried out by the staffs 'friends and family' obviously back handers so rip landlords off as well as tennents! Spent a lot of money on the property as was promised a long term let... Once we had the place looking fab, they wanted us out! They lie about getting in touch with landlords. And lied to the Deposit holding scheme stateing we owed rent... When we didn't! So THEY kept our deposit. Greedy and unprofessional. AVOID!!!!! My Mother had tonnes of issues when buying her house through these too.... Read more

Tenant

13th Jul 2016 (8 years ago)

C Cole

We had a terrible experience with edward mellor. We found the staff very rude and unhelpful and we felt they never listened to any of our concerns about the property. We moved out of the property 6 months ago and still waiting to get our deposit back. AVOID EDWARD MELLOR ESTATE AGENTS AT ALL COSTS as they try to rip you off wherever possible and lie about cleaning the property before you move in. When we moved in the house was very dirty. Would never rent with them again, it was very disappointing... Read more

Tenant

11th May 2016 (8 years ago)

J Curran

Absolutely terrible experience again sold house with them last year was unsatisfied bought house this year through them got same guy David sidebottom gave him benefit of doubt still crap rude and blames everything on everyone else. Go elsewhere... Read more

Seller

10th Mar 2016 (8 years ago)

M Morris

Nothing positive to say about them.....they are rude, no customer service manners, dont stick to what supposed to be legally binding contracts...and they certainly do NOT look after you if you are renting......my advice is to STAY AWAY FROM THEM....AVOID THEM AT ALL COSTS....... Read more

Tenant

22nd Oct 2015 (9 years ago)

A Amjad

Good job... Read more

22nd Feb 2015 (9 years ago)

K Anahat

because there is no manner to write my experience with mellor, this will do!!! i want everyone to now this. i made an agreement and paid my fee. called the office a week later (before i was advised it would take 10days, i assumed 2 weeks)i was told the person dealing with my case had been on holidays and had returned but not to worry someone was handling it (i found it to be a lie) and advised i would be called back with updates. No call back, no updates..thusday i rand, no one picked up, friday i called, no answer, i left a message. saturday i called, no reply.. tuesday then i rang (monday hoping for a call), by someone even from the wrong department (i kept being given different numbers to ring) and the young gentlemen who did answer helped me to find out what was happening. I was then informed that the house had been taken of the market, the week before (wednesday) and i asked why i wasnt informed.. no possible answer to that. I was refunded my fee straight away, but no one dealt with the case. they broke their contract through misconduct and not only that, i was left HOMELESS because i had given my notice.. its been 2MONTH nearly and these people still don’t call or care. nothing... THIS IS MELLOR FOR YOU!! they are incompetent and reckless. DO NOT ENGAGE IN ANY AGREEMENTS WITH THIS AGENCY, THEY WONT DO THE JOB. THIS IS MY EXPERIENCE AND MY ADVISE. if i could give minus stars, i would..... Read more

Tenant

20th Sep 2014 (10 years ago)

M Robison

charging fees for a landlords reference is disgraceful... Read more

Landlord

13th Oct 2011 (13 years ago)

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