M Brett
Thanks to Michael for the level of service that he provided to ensure that I was able to secure my new flat in the Barbican. He was the epitome of professionalism throughout my time working with him, ensuring quick responses and answering any queries that I had along the journey. I have worked with other firms in the past, where you are having to deal with the typical wheeler dealer lettings agent, but this was different, it was a seamless experience from beginning to end. I would highly recommend Michael and the team at Ernest Brooks International... Read more
Tenant
1st Nov 2021 (3 years ago)
Z Waller
Bought a buy to let apartment and furnished it through Ernest Brooks Interiors, really good job and easy from the start, saw a proposal with the floor-plan / space in mind and when installed received photos and a report from a property manager. Would certainly recommend, good price hassle free service from buying off plan to furniture a tenant and rental income, couldn’t as for an easier process. Thanks to Craig Kelly from new homes, Maj from lettings who also did the furniture package for us and Gabby the property manager! Thank you all!... Read more
Landlord
31st Oct 2021 (3 years ago)
M Pittenger
Ernest-Brooks helped with me and my boyfriends move into a new flat. We dealt directly with Jason Ung From Canary Wharf office who was a great help. I had a lot of questions regarding the move and making sure all the documentation was correct and Jason was always quick to respond to any queries i had. I would definitely recommend them, they definitely made the move effortless and enjoyable!... Read more
Tenant
30th Oct 2021 (3 years ago)
M Koo
This is the first time that I bought UK property. It was very impressive to have Mr Craig Kelly, the New Homes & Investment Manager from Ernest Brook help us close the deal very efficiently within two days. Craig responded to our questions swiftly. Craig’s professional advice and information is especially crucial for me as an oversea buyer. I would definitely recommend my friends and relatives to approach Craig and seek his support for buying, selling or letting their properties. Thanks again for Craig’s assistance in the buying process!... Read more
Buyer
22nd Sep 2021 (3 years ago)
H Fisher
The words..... 'Estate Agent' normally sends shivers down your spine. That was certainly my experience with the firm I used prior to Ernest Brooks International. I want to shout from the rooftop about this company! Here are a few words to describe my experience. Honest, Professional, Helpful, Kind and Empathetic. They made me feel like I was their only client. Particularly want to sing the praises of Samantha and Paul. They sold my flat within a week, and really helped progress the sale through to completion, having to mitigate it all through a pandemic. Honestly if you have a property to sell in London do not use anyone else!... Read more
Seller
13th Sep 2021 (3 years ago)
P Thapa
I would definitely recommend Ernest-Brooks International. It was a pleasure working with Patrick Backos. I felt he is a very client-motivated consultant. He does not drags or delays things. One of his greatest asset is the ability to communicate very well and regularly to make the property buying less stressful. He was very accommodating when scheduling the date and time for viewing for our convenience. It was good to see that he had a deep understanding of the local area and the property. He has been very swift in providing answers to all our queries related to the property that helped us decide to buy the awesome property he showed us.... Read more
Buyer
4th Aug 2021 (3 years ago)
M Dawson
I would like to give a huge shout out to Michael for his professionalism and unwavering support in our search for a flat. His guidance and expertise throughout the process were second to none in finding us the perfect home to meet our exacting standards. I would highly recommend Michael at Ernest-Brooks International to any family, friends and frankly anyone who would listen! Huge thanks again to Michael - we are saying cheers to you whilst popping champagne in celebration of our new flat!... Read more
29th Jul 2021 (3 years ago)
V Simkute
From start to finish Oliver’s help and responsiveness was memorable in every way.
I did appreciate his honesty (which, truth to be told, is quite rare with most of the agents…)
He was also very responsive.
He was able to respond to my questions even after hours. In addition, he did put me in touch with members of his team/ other agency departments very promptly, as required in the circumstances.
I was very happy to deal with Oliver and glad to recommend him to any prospective clients.
Many thanks, Oliver, and hope to deal with you in the future. All the best!... Read more
27th Jul 2021 (3 years ago)
S Tsoi
The agent who help us is Mr. Craig Kelly, he is a very professional, helpful and responsive agent. He patiently advise us during the negotiation and he response quickly. 100% recommend to other.... Read more
18th Jul 2021 (3 years ago)
R Boyle
Olivia Shenton-Sharp has been our agent for the property we are purchasing. She has gone above and beyond at every opportunity, taking phone calls, progressing our offer and making the process 10x easier. She has such great customer service skills and we've been so impressed by her. I've had many interactions with estate agents and this is one of the best I've had. Thank you for all your help in our offer and acceptance and we would highly recommend using this agent... Read more
Buyer
18th May 2021 (3 years ago)
G Peterson
The words..... 'Estate Agent' normally sends shivers down your spine. That was certainly my experience with the firm I used prior to Ernest Brooks International. I want to shout from the rooftop about this company! Here are a few words to describe my experience. Honest, Professional, Helpful, Kind and Empathetic. They made me feel like I was their only client. Particularly want to sing the praises of Samantha and Paul. They sold my flat within a week, and really helped progress the sale through to completion, having to mitigate it all through a pandemic. Honestly if you have a property to sell in London do not use anyone else!... Read more
Seller
1st May 2021 (3 years ago)
L Lee
Update: we just completed the purchase of our property today. Samantha and her team are the best advisors I could imagine. She is so responsive, hard-working, and professional. We had a lot of problems and difficulties during the process, Samantha was always there for us and provided the best solutions. I really like her and she earned my trust and respect.
Elliot and Craig are very professional and responsive. They did an amazing job, helped us buy our first property in UK. The negotiation process was difficult but they helped us get a good price for a really nice unit. We are happy to work with them again - hopefully soon!... Read more
Buyer
21st Apr 2021 (3 years ago)
J Perring
I have sold my property through Ernest Brooks after receiving a recommendation from a friend who had used them before. They had advised on the right price, gave me the best experience and were honest the whole way through. A set of rare traits in the City of London. I won't hesitate to use them again. Kudos to the CEO for building such a fine and honest business.... Read more
Seller
21st Apr 2021 (3 years ago)
J H
I recently sold my apartment in SE London using Ernest-Brooks International. I used them because I hoped they would bring in some potential buyers from abroad as well as UK based buyers and so increase the chance of a quick sale. I initially put the property on the market in the Autumn of 2020 and only got a couple of viewings. I took a break over Christmas and went back on the market in February and sold within a week. All viewings were by UK based buyers and no one from overseas. Once the sale had been agreed the follow up service was excellent (Samantha) from agreement right through to completion. So a star lost for a disappointing number of viewings. But after a buyer had been found it was definitely a 5 star service.... Read more
Seller
10th Apr 2021 (3 years ago)
M Moore
A great team. I had the pleasure of working with Craig Kelly on a recent purchase of a new build apartment in London. Craig was very knowledgeable about the London real estate market, current market conditions and was honest about the valuation. Unlike many real estate agents there was no hard sell attitude and I felt that Craig was looking for a win-win for all parties.
The entire team at Ernest-Brooks were very helpful. Craig and Samatha oversaw the entire process and I was able to move from offer to completion in a short period of time without any issues.
I would not hesitate work with Craig on another purchase. Keep up the great work!... Read more
Buyer
12th Mar 2021 (3 years ago)
Y Sun
Samantha is the best sales progressor that a seller and a buyer could ask for. Sam, Elliot, and Anthony were friendly, professional, and responsive. At times my transaction ran into difficulties and each time Sam and team were able to hear the views and needs of all parties and suggest a pathway forward. At the end the transaction was very time-sensitive and Sam was chasing third-parties many times, often having to hold for hours on the phone, only to get a response and to progress the transaction. It has been a great pleasure working with Sam and team and I would really recommend their service.... Read more
Seller
26th Feb 2021 (3 years ago)
K Venkatesh
Our experience with Ernest-Brooks was amazing. Jason, our agent, was very helpful, responsive, transparent and really helped push the deal to closure. Joanna, our Property Manager, and her team were very helpful and transparent in our onboarding process. The handover was very professional. Both Jason and Joanna answered every question we had and were patient through the process and were factual.This was our best experience in our time in the UK.... Read more
13th Feb 2021 (3 years ago)
M 1007
Highly professional service. No hard sell or pressure just straightforward, honest and knowledgeable advice. Oliver, Hallam and Paul genuinely want to help you get what you want.
Excellent communication.... Read more
11th Feb 2021 (3 years ago)
T Han
Ms Emma Draper is not the first estate agent I worked with, but is the first agent that gives me the feeling of really wanting to get a deal closed. From the very moment she picked up the phone, I can feel her passion about this job. If you'd like to get a property sold quickly, go with her. If you want to complete your transaction before stamp duty holiday ends, she is your estate agent. Keep it up Emma !... Read more
Seller
9th Feb 2021 (4 years ago)
J Grewal
I have been working with Anthony Dorr to secure my first property. Anthony's dedication to his work, enthusiasm and professionalism has made the process all that much easier. I would happily work with Anthony and Ernest-Brooks in the future and recommend them if you are looking to buy or sell.... Read more
Buyer
20th Dec 2020 (4 years ago)
C Kong
We found our perfect flat on the first viewing - which doesn't happen very often. Thanks to Michael who was very responsive and helped us with negotiating the terms with landlord, also very hands on with any problems we had. Half a month into our tenancy the customer service has been pretty good. Thank you to Joanna and Gaby for looking after us.... Read more
Tenant
13th Oct 2020 (4 years ago)
M Bryan
I am currently searching for a property as a first time buyer. I was recommended Ernest-Brooks by a colleague and spoke to Kieran Savage. He was so helpful and informative - very knowledgeable! I am yet to buy, but will definitely be using him again and sharing his details with my network... Read more
Buyer
6th Oct 2020 (4 years ago)
B Kazeem
I have worked with dear Mr Kieran Savage at Ernest Brooks for many years, I am excited to hear he has once again joined the firm. I am looking forward to searching for my next investment in London with him. His experience and knowledge in the property market I value much.... Read more
Buyer
1st Oct 2020 (4 years ago)
S He
The best property agency I've come across: and that is among the three countries I've lived throughout my life so far! Finding the suitable property was flawless with their help and the services is of utmost professionalism. I was trying to find a home after graduating uni near my future office. My property consultant Yujin Ee was extremely helpful throughout the whole process and negotiated the perfect deal with the flat owner, and also gave me a few very useful tips for getting around the new neighbourhood. My new home was handed over to in perfect condition with a full set of high quality furniture. Compared to the very bad experiences my friends have told me about renting a flat with many other property agencies, I have literally nothing to be unhappy about at all. Highly recommend to anyone finding a home in London!... Read more
Tenant
13th Sep 2020 (4 years ago)
J Jelistratovs
I've been extremely happy with the service, especially as expat coming to London. E-B guys, I was lucky to work with Jason, were able to arrange an apartment viewing very quickly (in a matter of hours if I recall correctly) in the building I wanted according to all the mentioned criteria . Again, as an expat, it has been very helpful to have E-B agent guiding me through the process of making an offer, validating the references etc. in the shortest time possible (as I had to still go back to my country of origin). E-B agent was also very direct in communication with no attempts to stretch contract length, price etc (which I actually experienced with other agency), but was able to suggest a good compromise with the landlord. Overall, my experience with EB has been extremely positive, I feel like I can rely on these guys as my trusted advisors in terms of my property needs and wants.... Read more
Tenant
6th Sep 2020 (4 years ago)
N hussain

I reached out to Anthony for help regarding my house search a couple of months ago. My experience interacting with him has been outstanding. Anthony was very responsive and pro-active. He would arrange viewings for me and update me ASAP without any follow up. He would reach for the viewings before time and would be happy to show me around, not just the proposed property but the nearby areas, discuss patiently with me and answer all my queries and not rush out for the next customer viewing. IF he would not be able to answer any query immediately, he would make sure he finds the answer and respond later. What I liked the most working with him was he was flexible and accommodating according to my schedule. I am a working professional having only weekend to spare and Anthony would even give time for viewings on Saturday and Sunday and in any area where Ernest-Brooks would have their property available in, something doing which other Estate Agents would hesitate a lot. I was looking E16 , E15 and he showed me up properties in both areas.
He would understand my requirements and call up even months later to check if I am still searching, as a property has shown up matching my requirements.
Lastly, after I found a property, he still offered to help me with any further queries and help required.
Really grateful to Anthony for helping me out with my Property search. I would recommend Anthony and Ernest-Brooks for their extremely professional customer-centric behavior.... Read more
4th Sep 2020 (4 years ago)
C Mortimer
I have now made numerous purchases from Ernest Brooks International and super pleased with them yet again re my most recent purchase...everyone I have dealt with is proactive and professional.
I have also used them for lettings too and had the same experience and will be using them in that role again soon!
Special thanks to the Director for his tireless hard work in seeing my purchases through to the very end ...you're a star Elliot:)
Excellent company !
I have had many dealings with them over the years and am delighted with the service the staff give.
I have bought and rented properties over the years with E-B International all without issues.
Special thanks to Elliot for his continued hard work and professionalism :)... Read more
11th Aug 2020 (4 years ago)
W xin
Craig Kelly is the person who is in charge of my case when I was searching for a property. He shows great professional which has impressed my quite a bit. During the challenging lockdown period when it is hard for me to collect infomation, he has tried his best to help me confirm the deposit information with mortgage brokers and detailed situation within the property. However, finally I have to drop the deal because of my personal reason. It was pleasant and comfortable to talk and work with Criag and I would definitely recommend him & Ernest-Brooks to you!... Read more
9th Jul 2020 (4 years ago)
Y Binladen
We had some viewings arranged with Craig, he was very professional, found the style we were after and followed up with all the details. Would definitely recommend using his services in the future.... Read more
3rd Jul 2020 (4 years ago)
G Bains
Jonathan Howe at Ernest brooks was very helpful and knowledgeable on the E14 area. Was easy to deal with and enthusiastic. We have secured a home with another agent now, but if it came to it would not hesitate to contact Ernest brooks and Jonathan to help with a future property search (not something i would say about all London agents).... Read more
2nd Jul 2020 (4 years ago)
P Kyrkilis
We had some viewings arranged with Anthony Dorr, he was professional, providing an amazing and detailed overview, and followed up with all the details. Would definitely recommend using his services in the future.... Read more
30th Jun 2020 (4 years ago)
J Broadbent
Jason was excellent and sorted us right out. Our whole moving process was extremely quick and professional. Can’t recommend him enough.... Read more
29th Jun 2020 (4 years ago)
R Thambirajah
Craig Kelly of Ernest-Brooks has been of great assistance in my search for a new home. Attentive, considerate and understanding. Look forward to continuing the journey and completing as seamlessly as it has been so far.... Read more
6th May 2020 (4 years ago)
P Rwankote
I worked with Serkan, he was very understanding, professional and always made sure to get back to me in time.
He is very friendly and easy to work with.
The apartments to are very clean and well furnished.
Am happy and very comfortable in my new home thanks to you Serkan for the quality and professional skill you possess.
I highly recommend him.... Read more
Tenant
3rd Apr 2020 (4 years ago)
A Sampson
I have been dealing with Craig Kelly during my property search and can't recommend him enough. Professional, knowledgeable and and very efficient. I will be recommending Craig and Ernest Brooks International to all friends and family.... Read more
19th Mar 2020 (4 years ago)
N Harish
Craig Kelly is very professional and always helpful. He always assists in pushing matters through and ensuring there are no obstacles in the way. He is very efficient and a great person to work with.... Read more
4th Mar 2020 (4 years ago)
J Fox
I have been dealing with Craig Kelly from Ernest Brooks. he was brilliant start to finish and would recommend him to both friends and professionals without hesitation. He is a true asset to your company
well done and thank you!... Read more
4th Mar 2020 (4 years ago)
A Samad
Had my property purchased with the help of Craig! Super friendly and helpful, guiding me through the process of the sale. Any questions he was very prompt to response and get back to me which can be very stressful when purchasing a property. Highly recommended by myself and In particular Craig! Won’t be disappointed.... Read more
Buyer
11th Feb 2020 (4 years ago)
N Ong
I just purchased my first property via Ernest Brooks handled by Maciej who I found to be very professional, efficient and very experienced. I appreciated all his good advice regarding this property and the property market in general. I would definitely recommend his services. Put yourself in his hands and he'll take care of you.... Read more
Buyer
17th Jan 2020 (5 years ago)
O Baixa
Fast response and excellent service! From enquiry to offer accepted, it only took 3 days to complete! Great Job Craig and his team!...... Read more
16th Jan 2020 (5 years ago)
J Bonner
1st class experience and thoroughly professional throughout my speedy completion process. Will be my trusted London agency from here onwards and well done to whoever recruited Serkan.... Read more
23rd Oct 2019 (5 years ago)
M Sooriakumar
Had a very positive experience with looking for properties to buy with Anthony from the Canary Wharf office. He was amongst the most professional and well informed consultants that I have come across and would recommend him to anyone looking to buy. Reflected very positively on the Ernest-Brooks brand!... Read more
Buyer
16th Oct 2019 (5 years ago)
L Waitt
I called to express an interest in a flat, and subsequently received the most useful insights into various developments throughout London from Jack Wylie and Elliot Rainbow. Not only were they both efficient and friendly, their knowledge base of all aspects of property development are impressive, which was extremely helpful to us. We highly recommend their service to anyone interested in buying or selling property... Read more
10th Sep 2019 (5 years ago)
S Popa
I recently move into royal wharf with the help of Jason. He helped explain the area, and himself along with Victor have managed to help me rent for the first time in england. They were really nice and helped move me in quickly.... Read more
Tenant
29th Aug 2019 (5 years ago)
K Xie
Found the most ideal flat for us through Ernest Brooks with the great help from John Chung. We really appreciate John’s effort in helping us finding a perfect flat that does not only suit our preference on paper, but also in reality. Highly recommend him... Read more
20th Aug 2019 (5 years ago)
D gorbatiuc
We used Ernest-Brooks to find our new flat in London, had fantastic support throughout the whole process. Thanks to our agent Victor, we found our new place that suits our needs. He assisted us through the entire process from searching the home to handing out the keys for our flat. Very friendly and professional! Highly recommend :D... Read more
14th Aug 2019 (5 years ago)
D Zuza
We used Ernest-Brooks when we were moving to London. Victor, our agent, did a great job at explaining everything, even explained different areas to us, as we were new to London and had no clue about different zones. He helped us find a nice place in a good location and made the whole process as smooth as moving house can go. Conveniently based in a Canary Wharf as well!... Read more
13th Aug 2019 (5 years ago)
V Patel
Very happy with the service provided by Ernest-Brooks. Professional, good impartial advice, quick email response, good business contacts for specialist mortgage brokers and solicitors. Jack Wylie was especially helpful in the earl stages of my property purchase... Read more
Buyer
28th Apr 2019 (5 years ago)
J Cole
I have used Ernest-Brooks International in sourcing my most recent London letting with consultant Niamh Hampton. Niamh has been instrumental in keeping me engaged and up to date on the progress, given circumstances that may otherwise have dictated a very prolonged and drawn out process. Instead this has been dealt with clarity and haste. Thank you for your work.... Read more
Landlord
18th Apr 2019 (5 years ago)
F Hussein
Excellent service and really friendly. Having never dealt with agents before this was a nervy time for me and my wife but Niamh was extremely helpful to us both. She explained everything so clearly and was with us all the way, very happy with the full experience and would definitely recommend Ernest Brooks international and Niamh. Thank you again!!... Read more
16th Apr 2019 (5 years ago)
M Kogout
I was pleased with the quality of service, I had received from Ernest-Brooks International. Highly professional and caring managers. Very responsive and accessible. They have a wide range of properties to let in central locations even in specific niche segments. I recommend them highly. In particular it was pleasure to deal with Jason Jung and Ramesh Puvaneswaran.... Read more
Landlord
6th Mar 2019 (5 years ago)
B king
Great quality of service and communication. We were supported by Niamh - she was a wonderful help in getting us into our apartment and settled. Niamh was always quick to respond to our queries and was a reassuring presence throughout.... Read more
4th Mar 2019 (5 years ago)
Z Plesiv?ak
We've worked closely with Jason from Ernest-Brooks to find a property matching our requirements the best. Throughout the duration of the engagement, Jason has been very respectful of our apartment criteria and our budget and we've felt as if we were well represented by him in our conversations with the landlord.
Move-in and all administration tasks were handled very professionally by Ernest-Brooks and we've had a smooth experience overall. Property managers were responsive and ready to answer impromptu questions about the apartment.
I would wholeheartedly want to recommend Ernest-Brooks and our lettings-agent Jason! THANK YOU... Read more
Tenant
3rd Mar 2019 (5 years ago)
G Alcala
Very satisfied with Ernest Brooks service.
They were very helpful throughout the renting process. Especially my agent Yujin who's been very diligent, friendly, patient and most importantly, quick to respond to my queries and keeping me updated on every stage.
Thanks very much and keep it up :)... Read more
Tenant
8th Feb 2019 (6 years ago)
A Almarghni
It’s has been a pleasure being a tenant, very polite and friendly agency. Jason was very helpful and all the paperwork was done within time with great service. Really good job, keep it up guys ????????... Read more
Tenant
25th Jan 2019 (6 years ago)
E bookings
Very impressed with the company and how all involved handled my property sale. Would use again and recommend on. Thank you... Read more
Seller
10th Jan 2019 (6 years ago)
N Lwetutte
My agent Jason was really helpful and friendly. I only came for a viewing but his knowledge on the apartment and the surrounding area was impressive. I would definitely recommend Ernest Brooks to anyone looking to rent or buy.... Read more
28th Dec 2018 (6 years ago)
A Barbandi
Ernest Brooks came recommended to me during my house hunt and I have been nothing but impressed with how they have helped me. This is especially true of Jack who took a lot of time to understand what I was looking for and presented me with some incredible apartments. Hopefully will find the perfect one soon... Read more
6th Dec 2018 (6 years ago)
A McCormack
We want to thank Mr. Jack Wylie for helping us to sell our flat .
He is very friendly, helpful, diligent and patient. We are very happy with his service.
We would highly recommend him to
anyone who is looking for a good estate agent.... Read more
Seller
29th Nov 2018 (6 years ago)
J Dang
Our agent Jason was so helpful in finding us the right property to rent out last week. He has been informative and highly knowledgeable, as well as being quick to answer emails and calls. Thanks for the quick turn around!... Read more
Landlord
22nd Nov 2018 (6 years ago)
G Moon
Mark Ross went above and beyond my expectations in securing me a wonderful apartment. Nothing was too much trouble and he was available or called back quickly every time i had an enquiry, even wheb he was on leave.
I can highly recommend Mark and his colleagues at Ernest Brooks for a very professional and smooth buying process.... Read more
Buyer
16th Jul 2018 (6 years ago)
D Cockcroft
Jack Wylie from Ernest Brooks went above and beyond in his role in helping me search for properties. I found him very welcoming and professional - he is a credit to the company. I will definitely be using Jack for future property searches.... Read more
27th Jun 2018 (6 years ago)
G Munton
Very impressed with Mark. His knowledge of product and professionalism really exceeded my expectations! He was extremely helpful and had a heap of Scottish Charm! What an credit to Ernest Brooks... Read more
22nd Jun 2018 (6 years ago)
E Najj
We purchased our first vacation home in the uk this summer and the process was easy, swift and concise. Thank you to Ernest Brooks Int. for the quick, last minute assistance and especially to Jack Wylie, the agent we had the pleasure of working with. Great team!... Read more
Buyer
22nd Jun 2018 (6 years ago)
S Holloway
Fantastic service from Jack Wylie at Ernest-Brooks, Canary Wharf. Not only was Jack very accommodating when arranging viewings at very short notice, but he has since gone out of his way to provide assistance outside of typical working hours. Jack’s continuing help up to and beyond the point of agreeing a sale has been both incredibly helpful and greatly appreciated. Thoroughly recommended!... Read more
Buyer
8th Jun 2018 (6 years ago)
J O'Connell
Would definitely recommend Ernest-Brooks to anyone looking to buy or sell a property. Jack Wylie was especially helpful and made the whole process of viewing and buying a flat easy for a first time buyer like me. Thanks Jack!... Read more
Buyer
25th May 2018 (6 years ago)
L Rex
Would highly recommend Will for all of your property needs! He took me to view a couple of properties in Stratford and Canary Wharf. He was extremely professional and his knowledge was second to none. He gave excellent investment advice and answered all of my questions! Thanks Will!... Read more
20th May 2018 (6 years ago)
K Tailor
Mark Ross was amazing through the whole process of buying an apartment. He kept me informed at all times what was happening and pushed on my behalf to the mortgage advisors and solicitors. Definitely recommend going through Mark on a purchase.... Read more
Buyer
15th May 2018 (6 years ago)
S Lister
Myself and my husband have been to view many properties with Mark from Ernest Brooks. We have found him to be knowledgable & professional however the friendliest agent we have come across. We may have not have purchased yet but we have certainly found our agent that we will use from now on!... Read more
15th May 2018 (6 years ago)
S moose
Great estate agents providing reassurnace and quality service every step of the way. Over the course of the sale of my property which became challenging at points Kieran and Elliot proved time and time again to be the best local agent in the area. Me and my partner will be definitely recommending Ernest - Brooks in the future.... Read more
Seller
11th May 2018 (6 years ago)
B Haugh
We massively benefited from the efficiency and warmth we experienced from Ernest-Brooks and specifically Elliot Rainbow and his team. This started from the quality of our floor plan and photos, through managing inquiries, culminating in a Sale STC in five days!... Read more
Seller
27th Apr 2018 (6 years ago)
A Al-Ghanem
Wholeheartedly recommend using Ernest Brooks International. Was shown around a number of investment options by Mr Kieran.
I thank him for his honest advice and deep market knowledge. Kieran’s advice in investment strategies with the off plan contract market which I previously was unfamiliar; was hugely insightful. Will be my agent going forward.... Read more
21st Apr 2018 (6 years ago)
J Mckerral
Very impressed with the service received from Ernest Brooks International. I have been liaising with Mark on the purchase of investment property in Stratford and his experience & expertise in the field has been greatly appreciated, this has made for a smooth, efficient purchasing process. Will definitely be using in future.... Read more
Buyer
29th Mar 2018 (6 years ago)
H Younus
Ernest-Brooks is a very professional company. We really had a great issue with selling our off-plan apartment and time was running and because of Elliot in Ernest Brooks, they managed to find the buyer in time and saved our 100k advance payment investment. Well done Elliot. Many thanks and will always remember you and your professional attitude. Cheers, Hanif... Read more
Seller
29th Mar 2018 (6 years ago)
AL
Had a wonderful experience with Bradley. He's very professional, helpful, offers good insights and is very prompt in his responses. A great guy to trust with your property needs :)... Read more
19th Feb 2018 (6 years ago)
A Aziz
Very helpful, thorough, competent and extremely professional property consultants. Big thanks to Jason Ung who was my designated go-to guy for all my queries. Hassle-free and very coordinated as far as processes are concerned. Would recommend them to everyone.... Read more
9th Jan 2018 (7 years ago)
J Pierre
I feel externally lucky to have met with Elliot Rainbow from Ernest-Brooks, he is prompt efficient and reliable. I have now recentaly sold two flats with him both in the Stratford area of London which was investment purchase. I did use one other company first and found Ernest brooks from having so many sold in the area online they were leaps and bounds better and conducted both sales even with competitions! They certainly did not let me down. Merci Elliot and Ernest Brooks... Read more
Seller
2nd Jan 2018 (7 years ago)
garuna1000
Hello
We would give a 5 star review for Jason for his speedy service as we intended to get us our dream apartment for our first Christmas as a married couple. We would like to thank Jason from Ernest Brooks for his hard work and would recommend greatly.
Kindest regards
Anurag and Pola... Read more
Tenant
23rd Dec 2017 (7 years ago)
L UK
What a great experience ! Natalie was so efficient and helpful. I would recommend to absolutely everybody. Very happy ! Thanks again.
Regards,
Alex Rogers... Read more
21st Dec 2017 (7 years ago)
K Beard
My experience with Ernest Brooks has been nothing short of great ! Natalie was professional, efficient and very regular with updates and communication. Would definitely recommend. Thank you again !... Read more
21st Dec 2017 (7 years ago)
J mills
My dealings with Ernest Brooks International has been a very pleasant experience. My dealings were with Maciej who I found very professional and kind on a very difficult situation. I would highly recommend them.... Read more
9th Dec 2017 (7 years ago)
M Maimets
Superb agency. Bradley knows his job in and out and always makes you feel like talking to a friend. Couldn't recommend more.... Read more
27th Nov 2017 (7 years ago)
S Sooläte
I was very lucky to have come across Ernest-Brooks agency and my big thanks to Bradley who helped me finding my new home! He was always clear and communicative making the process easy, he understood my needs and he is just generally a very nice person. Thanks again for your patience and all the best to the team!... Read more
27th Nov 2017 (7 years ago)
T Alrubyee

I was renting a 2 bedroom apartment with a friend of mine with the help of agents from Ernest- Brooks. Unfortunately there were some issues from my friend and I's side that, in the end, made us withdraw from renting the apartment despite having already paid the reservation and Agency fees (these were non-refundable as per the contract we had signed). I was overseas at the time and despite that, not only did the Director of Ernest-Brooks, Maciej Rutkowski, personally call me internationally to address all of my concerns in regards to the property, he also liaised with the property owner in an attempt to facilitate a way in which we can get the apartment. Having said that, despite his best efforts we had decided to withdraw our offer. The thing that genuinely impressed me out of this whole process, is that the Director then offered to partially refund some of our deposit just out of pure good will. I am exceedingly grateful for all their time and effort and am honestly impressed. I don't normally review any companies but I felt that this was an exceptional situation and they deserve some recognition for their efforts!!... Read more
Tenant
27th Nov 2017 (7 years ago)
D song
The service provided by Mary is great and I would definitely recommend her to my friends. As a first time buyer who knows nothing about property buying process, Mary is available for all my questions at any time. The mortgage adviser and solicitor recommended by her is also great. I trusted her professional knowledge and relied on her for the whole process. In my situation, the time is very tight for completing the exchange of contract. I really appreciated the fact that Mary helped me to chase both the mortgage adviser and the solicitor to get things done quickly using her relationship with them. Regular updates is also provided by her so that I'm aware of what's happening. She will definitely be my first contact for any related queries.... Read more
Buyer
26th Oct 2017 (7 years ago)
S Lam
Excellent service! Bradley always reply to me straight away and gave me the best professional advices during the purchase process.... Read more
Buyer
11th Sep 2017 (7 years ago)
H Lu
Met with Elliot and Maj from Singapore office, they are both tireless and come back to me on every question i have to them. Very happy, start to finish. Keep up the good work.... Read more
11th Sep 2017 (7 years ago)
H Sinha
Maciej (Maj) at Ernest-Brooks is by far the best agent we have worked with in London. He understood our specific needs, cared about our time and was very good at keeping us informed through out the process. The entire process could not have been smoother and we will surely use him for the next time we have real estate needs.... Read more
10th Sep 2017 (7 years ago)
M Marcos
I arrived not long ago in London to live and work, and quickly took on the often weary task of searching for the right place to live. Fortunately, shortly after starting the search, I came across a posting managed by Bradley and Maciej of Ernest Brooks. Both of them were courteous, efficient and helpful. Highly recommended, especially in a town that can be as difficult as London.... Read more
Tenant
14th Aug 2017 (7 years ago)
F She
Elliot is the most diligent agent I have ever contacted. Went out of his way start to finish. Thank you!... Read more
23rd Jun 2017 (7 years ago)
M Carlos
For 6 years I have used one or two agents in London with an average service, some better in different fields but always inconstant. A friend advised to check Ernest brooks out (he swears by these guys) Ernest-Brooks have a lot of contacts in the market and he was not wrong. El gave me valuations for my whole portfolio (8 units) prices were fair and to sell, he advised on units that I should not be marketing which was nice to see as didn't just want my instructions for the sake of it. We have now done one deal in 2 weeks (a flat that was on with myLondon and frasers for over 4 months with no interest) and the service received is UNRIVALLED! I won't be going to the others now !! Honest and reliable with a real sense of drive. Refreshing to see this back.... Read more
Seller
15th Apr 2017 (7 years ago)
A Numany
Maj has been invaluable in sorting the issues we raise every time. Very happy with the way they managed our queries. Prompt, responsive and very receptive.... Read more
11th Apr 2017 (7 years ago)
C Liu
Bradley was extremely informative and helpful; he kept me up-to-date every step of the way and attended to my queries without any delay. I highly recommend their services and had a great pleasure doing business with them.... Read more
5th Apr 2017 (7 years ago)
J Chen
I had a great experience with Ernest Brooks International. Bradley is very helpful throughout the sale and prompt in answering questions. Highly recommend!... Read more
Seller
27th Mar 2017 (7 years ago)
Z Lee
I'm a overseas buyer, fantastic service from Bradley, very professional and helpful in reply to all questions. always doing the extra mile to satisfy your expectations.
Thanks very much and highly recommend.... Read more
Buyer
9th Mar 2017 (7 years ago)
G gullu
The whole experience, from start to finish, has been excellent.
Ernest-Brooks International proved to be outstanding professionals from the initial viewing, through the whole tenancy
The check-in process has been smooth, the inventory swift and professional.
Their availability has been constant, their kindness worth mentioning.
While their presence has been nonintrusive, they went beyond their duties as an agent, providing us with various advices and support, in a very friendly way.
Overall, I can't recommend them highly enough. For me they have set a standard of excellence that will be hard, if not impossible, to match.... Read more
Tenant
8th Mar 2017 (7 years ago)
J luca
I first decided to use Ernest Brooks after hearing good reviews about them with New Homes stock also knowing of the international offices they have which seems to be where the market is.
I was certainly not disappointed. They were extremely professional with managing the sales of my property, never promised something they could not achieve and constantly kept me up to date with the sale progress.
Clear and honest in valuing my property and never promised me something he could not achieve. I know first hand that thats not the case with other agents who just want flats that go on the shelf, they kept me up to date and assured me with progress.
Prompt, reliable and honest advise - wish i came to these guys sooner!
Would certainly recommend them to anyone.... Read more
Seller
26th Oct 2016 (8 years ago)
A Scott
Excellent service - Maj was insightful, consultative and dealt with our questions with pace. The whole experience when moving properties was as stress free as possible!... Read more
T bourk
Very happy to refer to friends and family, really went out their way all parties i interacted with. Thank you... Read more