S Griffiths
Told owner wanted to sell were horrible and then rented house out to another with a £300 rent increase for a damp property well don't recommend they did this 3 years ago aswell steer clear... Read more
27th Dec 2021 (3 years ago)
T Taylor
THE WORST COMPANY IN BRISTOL!! DO NOT USE AT ALL. They are rude and screw us over. Especially Heather and Daniella. They are extremely unprofessional.... Read more
12th Nov 2021 (3 years ago)
J Davies
Having been stung by bad estate agents in the past, I was pleasantly surprised by the customer service provided through out our tenancy.
Daniella and the team were easy to get a hold of, human, fair and efficient in what they do. Received my deposit back 2 days after moving out.
Would definitely recommend, and I will use them again if I come back to Bristol.
Thanks !... Read more
Tenant
2nd Sep 2021 (3 years ago)
Having been stung multiple times in the past by estate agents, I was pleasantly surprised at how responsive and human these estate agents were through out my tenancy. Easy to contact, efficient in what they do and fair.
As estate agents go, I would definitely use them again. Thanks particularly to Daniella!... Read more
Tenant
2nd Sep 2021 (3 years ago)
M Ferguson
My partner and I were tenants at a Home for You property for well over 5 years, and were very pleased with the service we received during that time. Technical and other enquiries were always promptly responded to, and everyone at the agency was really nice to us.
I'd be happy to recommend this agency to prospective tenants.... Read more
Tenant
5th Aug 2021 (3 years ago)
R Rocas
Further to my previous review, and their reply stating that I was never a tenant.... turns out they're also liars. I rented out a student property of theirs on gloucester road for 2 years. Again, WOULD NOT RECOMMEND WORST AGENCY IN BRISTOL... Read more
Tenant
16th Feb 2021 (3 years ago)
R Awasthi
Fantastic agency to work with. No issues with them in terms of maintainenace, Only thing that as not done waa backyard fence fix. Recommend.... Read more
Tenant
10th Aug 2020 (4 years ago)
N Lim
Rude staff. Called to make an enquiry about a rental property and was shocked by how rude and not customer friendly they were. Will be avoiding this agency in future... Read more
13th Jul 2020 (4 years ago)
K underwood
had a terrible experience , terrible landlord and terrible agency to work with, will never want to deal with them anymore, happy it's all over.... Read more
Tenant
13th Aug 2019 (5 years ago)
J Hartland
Been working with them for years and are always a pleasure to deal with.... Read more
19th Jul 2019 (5 years ago)
Y McCann
We rented a property via Home 4 You for just over 2 years and had no issues with them at all. There weren't many problems with our property so I can't say much about that but dealings with them were always as you'd expect, polite and effective. They responded quickly to any queries, emails or calls.
The only time we weren't happy was waiting 6 weeks for a new washing machine when ours broke... Other than that nothing bad to say. There were no problems getting our full deposit back despite some general wear and tear that we were a bit worried about.... Read more
Tenant
11th Jul 2019 (5 years ago)
S murphy
We had to live in an incredibly mouldy flat for most of our tenancy, and rather an offering any hint of empathy towards this situation, instead, h4y are incessantly pointing the finger. Their communication style does not fill me with confidence that I am dealing with a professional, rather a disgruntled adolescent.
If I had been dealing with the landlord directly, the whole process would have been so much more straight forward, and begs the question if h4y is not just an unnecessary middle man and I would advise the landlord to look elsewhere for an agent in the future.
Agency fees are average to high, but when you add on their £65 check out fee, and any other fees such as to provide a reference then the fees start piling up.
The fact that this agency has an average of less than 3 stars speaks for itself and if you are looking for a 'home for you', then make sure you keep this agency on the bottom of your pile.... Read more
Tenant
24th Mar 2019 (5 years ago)
S murphy
We had to live in an incredibly mouldy flat for most of our tenancy, and rather an offering any hint of empathy towards this situation, instead, h4y are incessantly pointing the finger. Their communication style does not fill me with confidence that I am dealing with a professional, rather a disgruntled adolescent.
If I had been dealing with the landlord directly, the whole process would have been so much more straight forward, and begs the question if h4y is not just an unnecessary middle man and I would advise the landlord to look elsewhere for an agent in the future.
Agency fees are average to high, but when you add on their £65 check out fee, and any other fees such as to provide a reference then the fees start piling up.
The fact that this agency has an average of less than 3 stars speaks for itself and if you are looking for a 'home for you', then make sure you keep this agency on the bottom of your pile.... Read more
Tenant
24th Mar 2019 (5 years ago)
R Allen
Simple, just bag up your unwanted clothes items, they weigh it and you get cash. Like with any other shop they have items they can't take. So be sure to check it out either on their website, by phoning them or popping in to see what it's all about.... Read more
23rd Jun 2018 (6 years ago)
S Cooper
Total shambles run by liars... Read more
16th May 2018 (6 years ago)
S Tayao
Been a tenant since April 2017, since moving in we noticed landing light needs fixing. Told them about it soon as we noticed it, didn't get fixed until today February 2018, how pathetic was that. And they just storm into your house because they have the key. I thought we were burgled, when we came back home!... Read more
Tenant
21st Feb 2018 (6 years ago)
N Bolton
would never rent through these people again! rude unhelpful staff staff who treat you more like a inconvenience than a customer. waited over a year for a leaking roof to be fixed which was causing damp in the bedrooms making ourselves and our children ill, the problem and many others were never rectified so gave up and moved out. was a lovely house but neither the agency or the landlord cared about maintaining it even when offered to pay more rent to make improvements! such a shame. feel sorry for who rents the place next !!... Read more
Tenant
23rd Dec 2017 (7 years ago)
B fry
Avoid at all costs. Half renovated the flat below us then stoped, leaving it open to mice and rats. The mice and rats chewed into our flat, they did nothing to stop it and now there are ignoring out emails about getting our deposit back after we have moved out because it was rank. Absolute joke.... Read more
Tenant
23rd Nov 2017 (7 years ago)
R Rocas
AVOID AVOID AVOID AVOID!!!
It seems as though the ladies who run the Bristol branch have come very little knowledge on running a professional business or simply replying to an email. They have no regard for their tenants and will in fact spin out a web of excuses before getting anything done- in regards to maintenance.
If you find yourself already in a tenancy agreement with them then good luck to you and remember to treat with the same (little) level of respect that they treat us.
Again AVOID AVOID AVOID AVOID... Read more
Tenant
15th Sep 2017 (7 years ago)
J Pugh
Worst bunch of rip off cowboys ever. We had human excrement 3 times in our shower when they fixed it!!!! Kept all £1295 of our deposit!! Avoid at all costs, tell everybody AVOID AT ALL COST'S. Kerry was the first person to fix it, works for you scum!!! My rent was all paid you lying scum. Now you are putting fake reviews on here as you have noticed that all the real ones say to avoid your business like the plague. I will never give up, my full on attention is yours in two weeks. Keep putting the fake reviews up, and I will keep reporting them. All your real reviews only received one or no stars then all of a sudden people who have moved away give you 5 stars, you are simple and pathetic...... Read more
Tenant
8th Mar 2016 (8 years ago)
D Long
Home for you found me a brilliant office space in the area I needed.
Considerably better agency fees than other agencies I've come across in my search.
Brilliant helpful and friendly staff too!
Highly recommend.
... Read more
28th Feb 2016 (8 years ago)
E dirks
Awful experience using this Estate agent.. Rude staff and no customer empathy. We have been totally messed around and even struggled to get our deposit back at the end of it. Totally dissapoint ing service ... Read more
22nd Feb 2016 (8 years ago)
R Martin
Home For You have looked after my properties for the past 6 years. Not once have I had a problem with them. They have a great team. I would always recommended them to any Landlord looking for a professional company to manage their properties. ... Read more
Landlord
11th Jan 2016 (9 years ago)
A HUYGENS
I WANTED TO TAKE THE TIME TO EXPRESS MY THANKS TO MR & MRS RICH FOR THEIR VERY PROFESSIONAL CONDUCT, ON LETTING A PROPERTY FOR MY MOTHER IN LAW WHO I MAY ADD HAD NO IDEA ABOUT LETTING. THEY DEALT WITH EVERYTHING THAT NEEDED TO BE DONE AND WE FELT VERY CONFIDENT AND STILL ARE WITH WHAT THEY ARE DOING FOR US. MANY THANKS... Read more
Landlord
9th Jan 2016 (9 years ago)
D Tidmarsh
They don't serve the single star rating! Said they were selling the property for the owner, asked me to move out, lost my bond of £1295 , only to find out by a slip up from one of their so called agent that they were re- advertising for tenants! Complete bandits!!!! DO NOT TRUST!!... Read more
Tenant
4th Jan 2016 (9 years ago)
I Morrison
Fantasic company, Rented with them for 3 years. Very professional but with an understated personal touch, they treat you like a person not a number. Repairs always carried out promptly. Would recommend, a million times better than the big companies. ... Read more
Tenant
18th Dec 2015 (9 years ago)