E Southwell
Amazing work from Lancashire sales and lettings, they have been really helpful and easy to work with to get a place to live! Would 100% recommend!... Read more
Tenant
11th Jun 2025 (12 days ago)
D Smith
Top notch Service! The team at Lancashire Sales and Lettings is top-notch, with a friendly and highly responsive approach. I highly recommend them. Ethan was fantastic in addressing all of my inquiries and helping me find the ideal property.... Read more
23rd May 2025 (4 weeks ago)
' Oto
Before we met Mark, we had a less than palatable experience with Lancashire Lettings as a rental management company and later as a sales company.
However, Mark came along and was communicating, keeping us in the loop, and responsive.... Read more
21st Nov 2024 (7 mo. ago)
J smith
Ethan was great with my move in. Would highly recommend.... Read more
Tenant
8th Nov 2024 (7 mo. ago)
S Bass
Mark been very good giving information and helping with buying a flat to us thanks... Read more
Buyer
24th Oct 2024 (7 mo. ago)
B Lernanger
Excellent service. The manager Mark has seriously opened my eyes to the strategies I need to follow to get the most out of the sale. Would highly recommend.... Read more
Seller
18th Oct 2024 (8 mo. ago)
H Smith
Excellent Service by Mark and the teamk, thank for letting my property....will defo be offering my other properties to Lancashire Sales and Lettings once they become empty... Read more
Landlord
18th Oct 2024 (8 mo. ago)
Ella

Living in a property managed by this letting company was an extremely frustrating experience. From the start, communication was a complete mess. We were often left out of important emails, meaning we had no idea what was going on with the property. Even when we reached out to get answers, we were either ignored or had to wait an unreasonable amount of time for a response.
To make matters worse, multiple staff members would contact us about the same issue, with no coordination between them. It was clear no one in the company talked to each other, and there was no consistency or accountability.
Maintenance, especially during emergencies, was handled disgracefully. On several occasions, we were left with water pouring through the ceiling, and black mould appeared more than once. Despite reporting these serious issues, the company's response was painfully slow. We were left in unsafe conditions while they dragged their feet.
When we did manage to speak to someone, they were largely unhelpful and seemed indifferent to the situation. There was no sense of urgency or concern for the tenants' wellbeing.
I would strongly advise against renting through this company. Their lack of communication, slow response to emergencies, and poor organisation made for a stressful and unacceptable experience.... Read more
Tenant
18th Oct 2024 (8 mo. ago)
D kershaw
Absolutely brilliant experience. Ethan was amazingly helpful and replied everytime I had a question. Highly recommended... Read more
27th Sep 2024 (8 mo. ago)
D A
Absolutely awful! Ethan, the 12 year old trainee sums this company up. Useless and incompetent... Read more
10th Aug 2024 (10 mo. ago)
A Chen
Mr Hardy is nice and friendly manager.... Read more
20th May 2024 (1 year ago)
L Short
Visit for update on my new home. Good service... Read more
21st Apr 2024 (1 year ago)
A McDonald
Avoid at all costs!! No communication what so ever. Constantly having to chase things up with no updates on certain situations. I was given timelines for certain things and they have missed the deadlines with no sense of urgency to try and reassure me or update me on what's going on I was just left wondering. I emailed multiple times to ask for updates just be ignored. Not the estate agents you want to be with.... Read more
17th Apr 2024 (1 year ago)
rara___zx
Manager Hardy was very dedicated to finding the right fit for us, especially with 3 little children he made time to suit our busy schedule, processed all the paperwork quickly and we got the keys by the end of the week!!... Read more
Tenant
6th Mar 2024 (1 year ago)
J Jalapa
Ethan and Hardy were very helpful, would 100% recommend. If I ever need property services again, I will be returning.... Read more
2nd Mar 2024 (1 year ago)
H Jabeen
It was very good experience with Ehton..he was fantastic in answering all my questions definitely will recommend to my family and friends.... Read more
23rd Feb 2024 (1 year ago)
H Patel
Very friendly and accommodating staff. Helped me find very good accommodation at a reasonable price... Read more
Tenant
22nd Feb 2024 (1 year ago)
K Rakesh
Very friendly, very helpful, I would recommend to everyone.... Read more
22nd Feb 2024 (1 year ago)
C Bridgewater
The agents were very helpful.... Read more
22nd Feb 2024 (1 year ago)
M D
Had an issue with mould throughout my tenancy. It was particularly bad in the bedroom. Mentioned it on multiple occasions to the agency and nothing was ever done to sort the issue.... Read more
Tenant
21st Feb 2024 (1 year ago)
A M
I had an absolutely AWFUL experience with this company. The flat I moved into turned out to have so many issues. The condensation was insane, there was water dripping down the walls, damp and mould that I had to wipe off the walls and mould in the air that literally started growing on my clothing, my bags and my shoes. I brought it up to the agent many times. The last time I did it I was told that it is a minor issue, if not negligible.... I feel so sorry for anyone who got to live in that flat after me because I believe the landlord and the agency would not have taken any action to make it habitable.... Read more
Tenant
18th Feb 2024 (1 year ago)
Rebie
Very good experience. It was swift and stress free. Hardy Adeel is a very good agent who quickly helped me find the flat I was looking for. The team is dynamic and professional. I will recommend to friends and family.... Read more
Tenant
15th Jan 2024 (1 year ago)
C Day
Nice guy, was never a problem setting up viewings and within 2 weeks of communication with them we are in our property!... Read more
29th Dec 2023 (1 year ago)
A Mitha
Hardee and Ethan were a pleasure to deal with. Smooth process and no issues. These men deserve a raise!... Read more
21st Dec 2023 (1 year ago)
M adam
Top notch Service! The team is friendly and incredibly responsive. Highly recommended Lancashire Sales and Lettings! Hardy was fantastic in answering all my questions and finding me the perfect property.... Read more
21st Dec 2023 (1 year ago)
S Panakaduwa
The sales team helped us to smoothly move to our new rented house. Nice and welcoming company... Read more
Tenant
27th Oct 2023 (1 year ago)
G Harris
Brilliant service provided, would definitely recommend... Read more
21st Oct 2023 (1 year ago)
T Jordan
Hardy and Ethan delivered an outstanding experience, despite delays their superb efficiency and communication ensured a smooth purchase process highly recommended... Read more
Buyer
17th Oct 2023 (1 year ago)
J Jackson
Great staff, great manager, would highly recommend to other landlords!... Read more
Landlord
17th Oct 2023 (1 year ago)
M Gurjee
Lancashire lettings have been my sole agents of my property for 3 years now, they always go above and beyond with your property and I can not recommend them enough for their services, especially in the last couple of months it has only got better and better!... Read more
Landlord
12th Oct 2023 (1 year ago)
F cornerz
Hardy helped me find a property in the penwortham area and the process was so smooth and straightforward. I felt really comfortable dealing with him and I would definitely recommend... Read more
Buyer
9th Oct 2023 (1 year ago)
J smith
Customer service was excellent, Haadi was especially efficient and helpful and made the whole process run smoothly.... Read more
9th Oct 2023 (1 year ago)
L Burquest
Avoid like the plague... stood outside ringing , kept saying busy ... er your sat messing around , flirting with each other... wrong approach..cocky ...
No thank you... rather park bench... Read more
9th Aug 2023 (1 year ago)
Georgia
Time-wasting and rude. Showed up to a house viewing to find no estate agent and the property removed from online listing. After trying to contact the agency multiple times (including a multiple calls to the phone line which was perpetually busy) and waiting 45 minutes we had to leave. No contact from the agency despite having texted and emailed the previous day. Avoid at all costs.... Read more
13th Jun 2023 (2 years ago)
L Hargreaves
Me and a housemate arrived on time for a house viewing and the estate agent simply never turned up. We texted, rang him, rang the office and emailed and received nothing in return. We agreed on this viewing yesterday so he can't have forgotten in such a short time frame? I'm really upset as I spent time and money getting a train from Wales to see this property.... Read more
13th Jun 2023 (2 years ago)
Sharjeel
Pleasant experience and would highly recommend Lancashire sales and lettings. We stayed in one of the property in Ashton for 6 months, whenever we have any issues in property lancashire sales and lettings resolved it within 24 hours.Chantal was very helpful and polite.... Read more
Tenant
10th Jun 2023 (2 years ago)
J Robinson
Lived at a property for 7 months. 1 month into the tenancy when winter came around I discovered the heating didn't work. This took 2 full months before it was fixed. I'd also reported having limited hot water, having to choose between washing up or having a shower in the same day. This was never fixed. There was large amounts of black mold that grew in every room, which was "our fault" and the back door wouldn't open. But none of these issues were a "priority" so they didn't care.
Worst letting agents I have ever experienced in my life. Do not move into one of their properties and let them treat you like this too... Read more
Tenant
5th May 2023 (2 years ago)
T Walter
They took over our tenancy when our landord changed, due to the sale of the property. From stary to end of our tenancy, they have been brilliant. Stephen was kind and very helpful.
I would recommend them. ????... Read more
Tenant
6th Jul 2022 (2 years ago)
RoberyCairny
Was looking to rent a property, was 99% of the way through the signing process when through no fault of the letting agency the landlord dropped out. Lancashire Lettings were very helpful and found a lovely (better) property extremely quickly to meet a tight deadline.... Read more
Tenant
8th Sep 2021 (3 years ago)
J Robertson
Stephen was extremely approachable pleasant and helpful trying to get me a property to rent, he succeeded but I had to let him down due to circumstances... Read more
Tenant
5th Sep 2021 (3 years ago)
C Adongo
After being let down by a number of incompetent and disorganised lettings agents, dealing with Stephen and Lancashire Lettings was a breath of fresh air. From the first telephone conversation, through the viewing and then application process, Stephen was friendly, honest, professional and super responsive to emails. An absolute joy to deal with during what was a very anxious time for us. I cannot recommnd Lancashire Lettings highly enough. Thank you Stephen... Read more
Tenant
19th Aug 2021 (3 years ago)
M Watson
Awful company just tell lies after lies... Read more
5th Jul 2021 (3 years ago)
WolfClaw200
This was my first time looking for a property to rent and I dealt with a man named Stephen throughout process. In my honest opinion he could not have done a better job. Very honest and professional taking the time to explain anything me and my partner didn't understand and always gave as much information as possible to that we were making the right choices for us. Would highly recommend.... Read more
Tenant
19th Jun 2021 (4 years ago)
Z Alvi
Had a viewing booked with them for a house to rent. The guy/representative was very professional and honest and answered all the questions we had. Was really helpful for us to make our decision.... Read more
Tenant
15th May 2021 (4 years ago)
M Ball
Possibly the best estate agents in Preston. Very helpful, professional and even got a new moving house goodie box!!!... Read more
1st Mar 2021 (4 years ago)
Good quality service from Stephen, very professional and responsive to e-mails. Liked his pro-active approach to renting out our property. I would highly recommend if you're looking for an upcoming estate agent in Preston to manage your property.... Read more
Landlord
17th Dec 2020 (4 years ago)
D Collins
Always been prompt and professional in all my dealings with them... Read more
3rd Nov 2020 (4 years ago)
A Huet
I've used LL for years now and can't wish for a better company to look after my property.
Courteous, professional and efficient.
What more can you ask for.... Read more
Landlord
20th Sep 2020 (4 years ago)
C Kasproki
It was a pleasure dealing with Stephen! Great customers service... Read more
20th Sep 2020 (4 years ago)
N hall
Lovely clean pub, excellent food and staff
I would 100% recomend this pub great choice of beer and the menu is brilliant for all tastes and the bouncing castle and swings are good for the kids to, so all in all a perfect all round family pub... Read more
1st Aug 2019 (5 years ago)
O Johnston
Easy to deal with and professional. Would recommend.... Read more
22nd Jul 2019 (5 years ago)
L White
Enquired about renting a property with them. The woman on the phone was abrupt and very rude. Glad not to rent with them if that's how they talk to people.... Read more
4th Feb 2019 (6 years ago)
C Wilson
Great letting agency - Recommend highly.... Read more
Landlord
27th Nov 2017 (7 years ago)
M books
I have been in a property for three years, every six months i asked for new carpets in my living room, as when i moved in they were stained and paper thin and was promised new ones.I also had a child who was just 2 years old. I payed rent without fail even when i lost my job and still the landlord didn't maintain the property. The walls were damp stained and the kitchen was half decorated with ripped hanging paper a damp plastered wall. The carpet in the hallway was stained and not even fastened down. The doors throughout the house had holes in. The fireplace actually came away from the wall within a week of being in there luckily my daughter wasn't near it when it fell. Im finally out of the hell hole to which im sure the landlord cant afford to refresh or maintain property's as they let me move straight into a house that had only just been emptied with no intention of making it livable.... Read more
Tenant
11th Jul 2017 (7 years ago)
David
Very helpful great customer service... Read more
8th Mar 2017 (8 years ago)
N Eccles
Bad attitude and difficult to deal with.... Read more
6th Jan 2017 (8 years ago)