Absolutely disgusted by the work carried out by this company .. been at the property for nearly 2 years and still having heating issues at the house. I have young kids including a baby and don’t get any compassion or acknowledgement from these people. I don’t have heating in either of my kids bedrooms and I’m tired of being fibbed off can someone please sort this out... Read more
Tenant
1st Dec 2021 (3 years ago)
D Appleson
Not been there myself but my daughter rents from them very helpful 24/7.... Read more
Tenant
19th Feb 2021 (3 years ago)
I Latif
Great mortgage advisor... Read more
28th Jul 2020 (4 years ago)
J RUTHERFORD
absolutely would recommend, mo the guy who helped me out made my life easy with moving out for the first time. great company if/when i move again i hope to use these guys.... Read more
Tenant
23rd Jun 2020 (4 years ago)
E barrow
Mo from Pink Elephant helped us find our first flat together. He was highly attentive, genuine & made the effort to make the process as painless as possible. Nothing to complain about & I would recommend their service to anyone :) We won't hesitate to seek Pink Elephant's help again. Thanks for everything.... Read more
Buyer
23rd Jun 2020 (4 years ago)
A Manawar
This was a great experience for me and my partner whiles we was homeless Mariam was so help full what a amazing person kind caring and helpful young women I would definitely recommend this estate agent... Read more
26th Feb 2020 (4 years ago)
S Mohammad
Great mortgage advice. Trusted local business.... Read more
3rd Dec 2019 (5 years ago)
K Griffiths
Worst estate agents ever.
Allowed landlord Steven Mcgloire to get away with not doing any repairs including the boiler, damp issues and infestations. Not only the fact the landlord game to the property lots of times after watching youtube videos, the estate agents still think he wasnt granted access even though they know he came round so many times and did nothing.
He even told me that fixing the boiler just by replacing a kitchen tap.
Unfortunately I recieved zero help and zero actions were actually taken to not live in hell anymore. The estate agents have been well aware of the situation when the manager personally came for a review back in February.
If you are happy to live in freezing conditions, rats, no warking boiler, damp, mould, a faulty electrics systems then feel free to use pink elephant and Steven mcgloire.
If you have a family or just dont want to suffer and be a victim in your own home, then I would avoid both pink elephant and Steven mcgloire.
Unfortunately this experience over the past year has been hell. I am utterly disappointed with the lack if service provided by pink elephant. One lady who worked there pretended she had no idea what was going on the whole time even though they have staff meeting every week about the case, and I have told her before the case. Another lady said she was helping, but actually always lied to me saying someone would call me back but they barely ever did, unless i had to chase them. And the manager is the absolute worst. He has known about all the problems the longest and failed to actually do anything. He was always conveniently on holiday or off sick the days when I required him.
If anyone actually does think they want to go with pink elephant just remember that they do not actually see if the property is in a suitable living condition before anyone moves in. So be careful out there.... Read more
Tenant
27th Nov 2019 (5 years ago)
S Shah
Great staff, especially the receptionist, very understanding of our needs and was able to assist us and provide us with exactly what we were looking for.... Read more
23rd Aug 2019 (5 years ago)
S Mehra
Excellent customer service. On point. Very polite and customer service with a smile. Well done MARYAM carry on with the hard work!!... Read more
20th Aug 2019 (5 years ago)
had a property let out by these lot. needed to get house mortgaged so when they went to value the house i got a report back saying my house is in a bad shape and mortgage was denied. letting agent is suppose to go to the house every 6 months to see if tenants are looking after the property. tenant started playing up not paying rent for 2 months then i was told by letting agent the tenant refuses to pay rent and will move out within a month. pink elephant is unreliable not to be trusted agent please be aware!!!! once tenant moved out went to see my property and saw that doors have been ripped off, the attic smelt like dogs pee and the garden was full of junk.... Read more
Landlord
15th Jul 2019 (5 years ago)
Z AM
Unprofessional people in there would never advise landlord or tenant about Gas Safety Certificate, EPC Certificate, Check in / Check out inventories etc. They would put landlord under a deep trouble to face £5000 fine and 3 months prison from HSE for not providing Gas Safe Certificate and put tenants in an unsafe house. Landlord would easily loose deposit dispute due to not having Check In/Check Out Inventories. All this because of hiring this agency who know nothing about the law and legislation. Please AVOID !... Read more
Landlord
3rd Jul 2019 (5 years ago)
R Akhter
Got to say the best in Bradford. Excellent service, friendly environment. Definetley recommend them for your property services. ????????... Read more
2nd Jul 2019 (5 years ago)
A farooqi
A fantastic service from start to finish, the team were very friendly and were always at hand to keep me informed but most importantly very honest throughout the process, I would highly recommend them for all types of insurance regarding your home and life insurance... Read more
21st Jun 2019 (5 years ago)
C Freman
Amazing staff so helpful. Fully listen to you they help you find exactly what you want. Flexible when you are working and having to go to the office. Was like a family friendly atmosphere. Would recommend any day. Found us are perfect home 5*... Read more
27th May 2019 (5 years ago)
R Khan
A great company with exceptional customer service! The move was smooth and everything was done so quickly, I never had to chase anything. I would highly recommend this letting agency to anyone! Simply awsome! ????... Read more
Landlord
23rd May 2019 (5 years ago)
L brannan
Still waiting for an appointment to see the mortgage adviser, we was also thinking of putting house up for sale with them. But we won't now, rubbish service... Read more
Seller
9th Apr 2019 (5 years ago)
B Abraham
Good estate agent in regards to finding a property and processing everything. However the administration is not reliable when it comes to returning deposits, too many people in the office with different promises. So far, my deposit has been delayed five times by three separate administrators from the initial "guaranteed" date.... Read more
Tenant
19th Mar 2019 (5 years ago)
H Broadley
Good letting agents reliable if you have any problems understandable also funny and easy to get along with highley recommended... Read more
Landlord
26th Feb 2019 (5 years ago)
Z Bilimoria
Excellent customer service. Great independent, market leading advice and service is extremely professional and knowledgeable. The team are a great bunch of lads . Will continue to use their services in all aspects of property management.
Keep up the good work!... Read more
28th Nov 2018 (6 years ago)
D Andrasz
I came to Pink Elephant on few occasions now for a mortgage, renting my house and life insurance. All experiences were superb. Lovely and friendly team of professionals! Thank you all for your help and support.... Read more
Landlord
28th Nov 2018 (6 years ago)
L Zorro
I am living in the property of pink elephant and i am very satisfide with this agency. The hause is nice and warm .i could meet in agency good nice persons which help my find the right lovely house of my live. Many thanks .... Read more
Tenant
28th Nov 2018 (6 years ago)
K .Samolenko
Lovely and friendly team of professionals! Thank you all for your help and support throughout the whole process.... Read more
15th Nov 2018 (6 years ago)
K Raza
Incredibly thorough and efficient service. Talked me through the whole process, breaking down any jargon I did not understand. Fantastic customer experience. First class... Read more
28th Sep 2018 (6 years ago)
R Ibrahim
Very professional and friendly. Made my predicament look easy. My relevant paperwork for the rented accommodation was dealt with very efficiently, ready to move in in 2 days. Highly recommended!... Read more
Tenant
24th Apr 2018 (6 years ago)
R Smith
Thank you so much for putting my property on rent within a week. That was just amazing. I was so concerned about having to pay the mortgage and then being financially short. You have all been amazing. Thank you.... Read more
Landlord
3rd Apr 2018 (6 years ago)
A Qasim
My experience from beginning to end has been brilliant with the purchase of my house. When you feel you're in cared & responsible hands you can't put a value on it as its priceless. These guys really do deliver and do it with so much professionalism. What I found special was not just the support in the beginning & middle stages but the aftercare. A faultless end to end service. Good luck guys & hope to use you again soon.... Read more
Buyer
1st Mar 2018 (6 years ago)
S Corrigan
I needed a mortgage and my friend recommended Pink Elephant. The person who dealt with this was very professional and prompt. He provided me with everything I needed. The place itself is very welcoming and professional. I do believe it will become a successful place if they continue the way they are.
Thanks guys!... Read more
28th Feb 2018 (6 years ago)
S Ambreen
I have had the pleasure of working with the company over the last few months as I own a number of properties in the area the business covers.
The company has fully managed my properties over the last few months and I have found their service to be second to none in my dealings with the letting agency profession.
The attention to detail and being able to work impartially to benefit both me as a landlord, but also represent the interests of the tenants sets them apart from many other agents that I have had dealings with.
The company arranges for the rent to be collected, provide facilities to secure the tenant's deposit and works with local tradesmen on my behalf to ensure the properties remain in a high standard of repair.
I would highly recommend their services to all other landlords out there !... Read more
Landlord
27th Feb 2018 (6 years ago)
A Sayed
In a very crowded market i was lucky to come across pink elephant who were fantastic from the beginning to the very end. They were very professional & informative. As a first time buyer they dealt with any issues & concerns i had & also give me very helpful advice. I now have my house & mortgage also sorted headache free. Very genuine & trustworthy people who i would definitely recommend. Many thanks to both Mo's.... Read more
Buyer
27th Feb 2018 (6 years ago)
A Anwar
Mo and the team have been great! Fast, effective and straight to the point. From Initially being recommended by a friend, I though I would give them a try from my usual mortgage advisor, whose service I thought could not be beaten...Was I wrong! The speed of the whole process was the most impressive. I look forward to working with you guys in the future and will be recomending your services no doubt.
Regards.
Akeel... Read more
27th Feb 2018 (6 years ago)
F Hussain
Fantastic experience with Pink Elephant in the purchase of our new home - from our first meetings with Mobeen to discuss the mortgage, all the way through to collecting the keys.
All the staff are very friendly, professional and attentive. If you are looking to buy a home these are the people to go to. Thank you so much again for everything you have done for us.... Read more
Buyer
27th Feb 2018 (6 years ago)
M Hussain
I came to Pink Elephant for a mortgage and life insurance. Both experiences were super and the workers were very professional, informative and friendly. I spoke to a person called Mo at the branch and he is an effective communicator, he listens and acts on your needs promptly. Many thanks!... Read more
27th Feb 2018 (6 years ago)