R Steadman
Excellent service as always. You will not find anyone better to deal with all your property needs. I can't recommend Poole Townsend highly enough.
Everyone who works there are so professional, highly knowledgeable and friendly .
I have used them 3 times now and I have been very happy with them all every time.
10 out of 10 from me... Read more
29th Aug 2024 (20 weeks ago)
R Giles
Process in purchase of property was professional, friendly, prompt on question responses. Very satisfactory.... Read more
Buyer
18th Jul 2024 (26 weeks ago)
L Hinton
I have had really bad luck with other estate agents in Barrow but when I moved Poole Townsend, everything changed. They were not only the cheapest they were the most responsive and after two years of trying to sell a property that was not very desirable I completed on a sale after much hard work from Becky Garnett and the Poole town and Team.I can thoroughly recommend them... Read more
Seller
24th Apr 2024 (8 mo. ago)
R Hurtley
Great service and sold our property in just over a week.... Read more
Seller
18th Apr 2024 (8 mo. ago)
J Hadwen
Excellent service from everyone at Poole Townsend. however, Neve went above and beyond to answer all our questions and keep us informed regarding the process. As this is our first time buying a home, it was very helpful to have neve there to guide us through the process.... Read more
Buyer
16th Apr 2024 (8 mo. ago)
B James
Excellent Estate Agents, We live in Manchester and had to travel up to Barrow-in-Furness, so only had a certain day to look at properties, they made every effort so we could view properties,, We eventually bought one and is going through
Poppi at the Barrow Branch has been amazing , every email I sent she replied to, sometime straight away or a few hours later when she had to contact the vendors, Poppi has now passed me onto some one else to do with the sale who have contacted us about the sale
They seem very organised to at present very pleased, just wish out Estate agents were as good at communication, thank you... Read more
Buyer
27th Mar 2024 (9 mo. ago)
L Swift
Selling my house was definetly not straightforward but I was reassured knowing I could ring Poole Townsend at any time. I love that they are a local firm and they actually care.... Read more
Seller
26th Mar 2024 (9 mo. ago)
G G
Excellent service offered by Ms. Joanne Grisdale from the legal department.... Read more
23rd Feb 2024 (10 mo. ago)
L Oldham
Unfortunately unable to give you 5 stars due to some of the misunderstandings given. Eg cash buyers when they weren't and the actual sale of the house seemed to take a long time. We also couldn't understand why the argon test wasn't taken at the begining of the sale. It would have been good to have the same member of staff dealing with the sale. But we do appreciate the time and effort put in by you
Thank you
Martin Oldham... Read more
Seller
16th Jan 2024 (11 mo. ago)
D Wilson
A very straightforward transaction, with excellent instructions on filling in the detailed forms and informal way of helping.
Special thanks to Lucy-Anne for her friendly concise manner... Read more
9th Dec 2023 (1 year ago)
P Gatt
Wonderful communication from very helpful staff... Read more
27th Nov 2023 (1 year ago)
S Thompson
Dry friendly and helpful staff... Read more
26th Nov 2023 (1 year ago)
lornar92
Courtney (Barrow branch) has been incredibly efficient, responsive and helpful for our journey so far!... Read more
14th Nov 2023 (1 year ago)
A Vandome
Contact with all staff has been professional and friendly. Poppi has been excellent, she had kept us well informed, answered any questions promptly, clearly explained the process and has been very reassuring :)... Read more
13th Nov 2023 (1 year ago)
P Morrison
First class. Courtney in particular was prompt, personal and professional.... Read more
8th Nov 2023 (1 year ago)
J guy
Very helpful... Read more
5th Oct 2023 (1 year ago)
K Gray
Excellent. Couldn't ask for a more professional, friendly and helpful service... Read more
13th Jul 2023 (1 year ago)
J Simpson
We are just about to finally sign for our purchase of a property our of the area. The sale of our current property was handled by Poole Townsend and, even though we did not buy our next property from them, they have helped us in ways too numerous to mention as we have had quite a few hurdles to jump. We are moving out of the area and Julie (from the Grange office) has been absolutely wonderful in handling all our problems and queries. Thank you to all of you for your patience and dedication. Their solicitor Rio is a credit to them also. Jan & Ian Simpson... Read more
Seller
12th Jul 2023 (1 year ago)
J Barrass
Very disapointing sure they holding thing back also family member got bill for weeds in garden after vacating property... Read more
30th Jun 2023 (1 year ago)
J Jordan
Poole Townsend every time ????... Read more
14th Jun 2023 (1 year ago)
C Kernaghan
Great service I will be getting people to go to them for any buying or selling of propertys... Read more
26th May 2023 (1 year ago)
D Hitchen
Great communication from all the staff I dealt with at Poole townsend, I would certainly recommend!... Read more
15th Nov 2022 (2 years ago)
J Nicholson
Cally handled our purchase and kept us informed along the way. We are so grateful for her help and all the team at Poole Townsend for ensuring everything ran smoothly.... Read more
Buyer
23rd Sep 2022 (2 years ago)
B Patten
I was unhappy that the final bill was £24 more than the agreed price and also that an email I sent which specifically requested a reply went unanswered, very unprofessional.... Read more
2nd Sep 2022 (2 years ago)
J Eavis
I can't thank Courtney enough, she goes above and beyond to help with our sale. Really cheerful and continues to keep us in the loop and seems to me she works the hardest on our behalf! The legal team not so on top of it. Very slow sale due to bottom of the chain..fingers crossed now its been 16 wks.... Read more
Seller
29th Aug 2022 (2 years ago)
A Hotchkiss
Excellent Service... Read more
23rd Jun 2022 (2 years ago)
V m
Extremely untrustworthy and unprofessional. The staff was rude and unresponsive. Communication was shocking. Totally unsatisfied with the service. Would give zero star if possible.... Read more
23rd Mar 2022 (2 years ago)
A Ali
Absolutely a disgraceful bunch of money hungry vultures. How this lot sleep at night is beyond me….... Read more
15th Dec 2021 (3 years ago)
G Quirk
Fantastic service from all the team.... Read more
22nd Oct 2021 (3 years ago)
J Mcgarry
Pleased with all our photos and the way we are being kept in the no when we have a viewing.there is no complaint from us really pleased thank you... Read more
1st Oct 2021 (3 years ago)
T Temple
Great estate agents & legal team they sold a house I inherited . I live 160 miles away but they kept me informed by phone or email nothing was too much trouble they went above and beyond to make the sale as easy as possible. I'd like to say a big thank you to Alex & Chelsie at the Barrow office & Annie at the Kendal office. I would definitely recommend using this estate agents.... Read more
Seller
2nd Jul 2021 (3 years ago)
R Miller
Had to continually press for information, and not proactive, in our opinion. The online sales progression was worthless as now completed and ours shows as 1/10 and our buyers as 2/10.... Read more
Seller
29th Mar 2021 (3 years ago)
R Soane
We quite like this property, it appears to have everything I need. I will be making arrangements to drive up to Cumbria in the next few weeks and would like to view this one. There are a couple of other properties in Askam I wish to view too so will try and arrange a time to view those as well. Do you know if the Travel Lodge is open in Barrow as we will need somewhere to stay for a few nights. I cannot come up this week as I have viewings for my own property throughout the week and next weekend.
I am also interested in some properties in Dalton too so will try and get them sorted out for viewing at the same time. I need to see the area each property is situated in to se if I will be happy living there.
I am looking to buy possibly 2 properties in the same area, one for me and one for my daughter. Both properties will need to be reasonably close to each other, and around the same price. Many thanks for the viewings I have seen so far. I am a cash buyer, so no mortgages will be required.
Rita Soane... Read more
Buyer
6th Mar 2021 (3 years ago)
K Rayner
I am completely disgusted with the service received from the Barrow Branch here!
Numerous issues with my rental property for over a year now and they still aren’t resolved! False promise after false promise to contact me to get them resolved and never happens.
Hound you if it’s something they need doing like an inspection or boiler servicing! However when it comes to fixing problems with your rental absolutely useless and repeatedly pass the buck onto the next colleague.... Read more
Landlord
25th Jun 2020 (4 years ago)
T Pearson
When renting a property with Poole Townsend last year we had a neighbor who didn't like children. She would complain about my kids playing in the house or playing out in the street. (Almost Ages 3 + 4 spring/summer
time) she would also complain things that were not true. I felt that uncomfortable with the neighbor my anxiety was bad, I could never look her in the eye and would hide in my house if she was out the front. To the point I was shouting at my children not to play or make a sound because I was afraid of the neighbor making another complaint. However I loved living there the school was great and we got to know most of the street.
I told Poole about our neighbor on a number of occasions... But after everything they evicted us because of our hateful neighbor. We became homeless for 3 months! And Poole Townsend couldn't care less... As long as we paid our rent and leave a nice tidy house which we did, exactly the same as we moved in. I hope the new tenants don't have the same issues we had.... Read more
Tenant
22nd Jun 2020 (4 years ago)
A Lewis-Morgan
We used Poole Townsend to sell our house earlier this year while we were overseas. They were very responsive to emails, kept us updated throughout the process and went out of their way to help us. The sales and legal team were very professional and efficient, ensuring that everything went smoothly. A couple of the staff went above and beyond what was expected to help us with some of the issues that we had during the sale during COVID and we were very grateful for that. We thoroughly recommend Poole Townsend.... Read more
Seller
17th Jun 2020 (4 years ago)
G Kelly
Whilst dealing with the staff at Poole Townsend I was always treated with respect and courtesy. I cannot speak highly enough of the girls that helped me through often difficult periods and details that I am not conversant with. I cannot praise them all highly enough. I would not hesitate to recommend dealing with Poole Townsend. My gratitude to you all Ladies.... Read more
27th Apr 2020 (4 years ago)
M Round
Friendly staff, respond quickly, good service. Definitely recommend.... Read more
14th Jul 2019 (5 years ago)
K Gray
Excellent. Couldn't ask for a more professional, friendly and helpful service... Read more
21st Apr 2019 (5 years ago)
D turner
i have used Caroline and her team for few years now.they have never let me down,always show great service and know how to look after their customers.i would even go as far as them making dreams come true for me..thanks as usual... Read more
14th Feb 2019 (5 years ago)
S danz
Best estate agents in the area lovely and kind you just need a nice and furnished house to go quickely... Read more
23rd Oct 2017 (7 years ago)
J Walker
Nice staff but very slow service. Do not use if you want anything happening quickly... Read more
22nd Sep 2017 (7 years ago)
D McSweeney
The biggest and best estate agents in the area... Read more
20th Feb 2017 (7 years ago)
D Lightfoot
Friendly, welcoming staff who couldn't do enough to help. Would recommend them to anyone... Read more
29th Nov 2016 (8 years ago)
P Robinson
A bit too snobby for my liking. Need friendlier staff ... Read more
19th Nov 2016 (8 years ago)