SJ
Don't believe it; there's no doubt that the landlords provided these 5-star reviews.
I never recommend Seal Properties to anyone because they basically do nothing for the tenants but do their best for the landlords. We have been renting a property from them at NE8 for the last three years and have never missed a rent payment. On the other hand, they have never resolved issues we have with dampness, leakage, mold, etc. They recently added 20% to the rent, and we have no choice except to pay as we cannot move out right now.
This is 100% true, and I have all the correspondence and documents if needed.... Read more
Tenant
10th Jul 2024 (6 mo. ago)
J Lewis
Awful agency. Rude on the phone, have spoken to both Chloe and Emma in the office over the course of the last month - I applied for a property on the 22nd August. When I viewed it I was shown round by someone acting "on behalf of the agents" who didn't even greet me or say hello just ignored my friendly greeting and walked past me to unlock the door and let me in. I was told that there was no concrete interest by the office staff prior to viewing, but after submitting all my documents over the next 2 days I was told there were multiple people's applications under consideration.
I called back after 2 weeks when I had no response to my application and was promised a call back that afternoon. I then called again the next day after no one called me and the same thing happened again the next day too. Eventually I left a message on the answer machine a week ago with no response.
Seeing the property has still been available online throughout I finally managed to contact the office this morning to be told that it's not available and has been let. After expressing politely that I hadn't been happy with the level of customer service I was rudely told that they are just very busy right now. I explained this has been an issue with multiple people on several occasions, where I was again rudely interrupted to be told it couldn't have been multiple people as there are only 2 people in the office (?) .... the customer service and professionalism that's been shown throughout my interactions with the company have been appalling, on top of the fact they have taken a month taking in multiple applicants and requiring them to find references and guarantors just to apply. You aren't just contributing to the current housing crisis you are actively making it worse for people.
I'm sure they are lovely to you when you're an owner selling or a landlord renting but it's a shame that level of professionalism and courtesy doesn't extend to the people who are being taken advantage of in the rental sector as tenants, who are just looking for somewhere to live.... Read more
18th Sep 2023 (1 year ago)
A control
Great company lovely staff I would highly recommend this company for everything sales and rental related... Read more
27th Oct 2022 (2 years ago)
E perry
Rogue landlords we was stuck in a house with no working boiler for four months slug infestation and damp on internal walls back door loose they had numourous phone calls emails and still never carried out the repairs their excuse was usually the house is too far well why take on a house that's too far and trying to get hold of them is a nightmare shame I can't post the pictures on here as they have the house back up for rent with fake pictures now I see why no one was interested in the dump... Read more
Tenant
10th Oct 2022 (2 years ago)
E Cope
I dealt with Emma today with regards to a purchase. Absolutely brilliant communication and service. I highly recommend doing business with her.... Read more
Buyer
13th Sep 2022 (2 years ago)
P Lewandowski
Very much friendly people Emma Was absolutely lovely woman so much friendly team !!! ????????... Read more
16th Jun 2022 (2 years ago)
M Rees
Canny good... Read more
7th Jun 2022 (2 years ago)
J Reilly
Very helpful and friendly staff... Read more
23rd May 2022 (2 years ago)
O Prime
Absolutely brilliant so far. Extremely quick, honest and reliable. Which in my experience us rare in this industry.... Read more
31st Jul 2021 (3 years ago)
T Mckenna
Great service... Read more
21st Jul 2021 (3 years ago)
L Mucha
very friendly atmosphere with quick contact with the customer. I recommend.... Read more
20th Apr 2021 (3 years ago)
J Carr
So far so good, Emma and the team are very friendly. They're also relatively quick at resolving any property issues or enquiries.... Read more
Tenant
10th Nov 2020 (4 years ago)
I Karov
very kind and responsive... Read more
24th Aug 2020 (4 years ago)
A Gow
Great professional service and friendly helpful people... Read more
3rd Jul 2020 (4 years ago)
D Jones
A 5 star company . Reception staff were excellent . Thank you.... Read more
9th Feb 2020 (4 years ago)
W Alice
Fantastic company. Highly recommend when searching for a property. They really care about helping you find the right property.... Read more
8th Feb 2020 (4 years ago)
J Little
Lovely staff.
Very helpful very down to earth.
They help you anyway they possibly can.... Read more
21st Sep 2019 (5 years ago)