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  2. Smart Move - Edmonton Green
Smart Move - Edmonton Green Logo

Smart Move - Edmonton Green

Closes at 6:00pm
16b The Concourse, Edmonton Green, N9 0TY
Smart Move Edmonton Green are an estate agent in Edmonton. They mainly list properties in N9, EN1 and EN4. Over the last 6 months, they've listed 11 properties, with 18 currently on the market. Most of the properties listed have 2 bedrooms. They list properties for sale on OnTheMarket.

Opening hours

  • Monday 9:00am - 6:00pm
  • Tuesday 9:00am - 6:00pm
  • Wednesday 9:00am - 6:00pm
  • Thursday 9:00am - 6:00pm
  • Friday 9:00am - 6:00pm
  • Saturday 9:00am - 6:00pm
  • Sunday Closed
View all details

Smart Move - Edmonton Green Reviews (62)

Have you used this agent?
  1. 81% 5/5 Stars
    81%
  2. 2% 4/5 Stars
    2%
  3. 3% 3/5 Stars
    3%
  4. 0% 2/5 Stars
    0%
  5. 15% 1/5 Stars
    15%

P Halil

5/5 Stars
I just want to say thank you so much to Nuri for helping with the sale of our property and for always updating us every step of the way. We really appreciate all your hard work. Thanks again. Best wishes Pam and Yusuf.... Read more
13th Jul 2023 (9 mo. ago)

A A

5/5 Stars
Provided an excellent service and great communication throughout. Highly recommend ????... Read more
12th Jul 2023 (9 mo. ago)

M B

5/5 Stars
Great team, very informative, and professional, and quite swift when maintenance is needed, many thanks (Maz Lion road)... Read more
20th May 2022 (1 year ago)

P Roche

5/5 Stars
Smart Move were absolutely excellent throughout our entire purchasing experience. The agent we dealt with was Nuri Mustafa, he is very professional, helpful and patient, making sure we were updated every step along the way. We felt he went above and beyond to ensure that the entire process ran as smoothly as possible and are very grateful for all his assistance. We believe Nuri is a big credit to Smart Move and would highly recommend him and his team.... Read more
20th May 2022 (1 year ago)

M Mazhowu

1/5 Stars
Further to the review I made on the 6th of May 2022 of Smart Move bad practices, I received a phone call from the manager on the 10th of May 2022 threating me with legal action, as he previously did in February 2022. As my previous review was quite long I didn’t not get the opportunity to state other issues that i experienced with Smart Move. Firstly, Smart Move did not carry out a single inspection at the property for six months until the issue had been escalated in a police case as the tenant was continuously destroying the property which Smart Move did nothing about. Therefore, their claim of providing an inspection report is unfounded as they never carried out an inspection neither was an inspection report received from them. Also, Smart move deducted their yearly commission of £1500 within the first three months even though the contract signed stipulated this was to be done on a monthly basis, over a 12month period. Even though Smart move took an inventory check at the beginning of the agreed tenancy agreement , I have videos and pics of all the stuff that was left over in the property by their tenant after she vacated and which I had to dispose off at my own cost. Please note, even though Smart Move threatened me with legal action, I will not be removing my previous review as it's an honest review of the experience my mum and I endured throughout dealing with Smart Move. Moreover , I believe the purpose of a customer review platform , is to allow consumers to have a voice and also to help companies understand their customers satisfaction as the review can honestly highlight what customers truly want.If anything , my reviews should motivate Smart Move to improve their customer service by quickly and efficiently resolving the issues that my mum faced so that they create a positive experience for their future clients and always focus on prioritizing their needs. I'm extremely glad it's my mum's last day having to deal with SMART MOVE in EDMONTON GREEN. Unfortunately, I have to give them a 1 star rather than the ZERO STAR they deserve for poor customer service. Sometime in mid September 2021 , after witnessing the challenges my mum was facing with her tenant and SMART MOVE , I made what I believe was an honest review only to be threatened to remove the post failing which the Manager from the latter threatened to withhold my mum's rental income . Their manager in my opinion is a habitual liar and it's unfortunate this negative trait seems to have spread throughout his whole team there. Some of the things he failed or neglected to do : securing a deposit from the tenant , communicating the contractual  obligations to the tenant & making sure she understood fully , carrying out regular check -ups and inspection of the property. Consequently, my mun not only had a bad experience with the tenant but her property was left in a terrible state and because no deposit was secured from the tenant , we had to cover the cost for the paint job and to remove a lot of items that the tenant left when she moved out.All this could have been avoided had the Manager done his job diligently. Overally , the Customer service received by my mum was below par and nothing close to what my mum was promised when she initially engaged SMART MOVE. I could go on and on but for today I will end here. I believe there is room for them to do better and improve their service delivery in future. For anyone who might need further information regarding our experience with SMART MOVE, feel free to contact me .... Read more
10th May 2022 (1 year ago)

S rahman

5/5 Stars
Nuri Mustafa is absolutely brilliant person who is always there to co operate you. Very pleased with their service... Read more
27th Mar 2022 (2 years ago)

J Topiwala

5/5 Stars
Nuri and his team have helped me acquire various properties. They have always been professional, patient and 'non aggressive with the purchase. They also manage my properties, which takes the hassle away from me. It has been a pleasure dealing with them team at Smart move.... Read more
16th Feb 2022 (2 years ago)

A Chrysostomou

5/5 Stars
Very professional and always provided a good service... Read more
16th Feb 2022 (2 years ago)

A lewis

5/5 Stars
Very pleased with service. Would recommend.... Read more
6th Dec 2021 (2 years ago)

H Hara

1/5 Stars
Absolutely terrible service, they never ring back, missed months of rent. We ask for statements and they are incompetent to send what you ask for. We have chased repeatedly absolutely avoid. This company is not professional and beginning to wonder whats happened to my rent money. They have zero empathy with the landlord and never follow up what they say they are going to do. Definitely avoid. I note the comment of them saying we are not a client,. this is not correct they should definitely have a client under the surname of Hara its my mums house.... Read more
26th Jul 2021 (2 years ago)

A B

5/5 Stars
Big thank you to Smart Move for their help finding my first property. *****... Read more
18th Mar 2021 (3 years ago)

M Donaldson

5/5 Stars
I've dealt with Smart Move on numerous occasions buying most of my portfolio through them. Perfect every time, no messing about.... Read more
9th Mar 2021 (3 years ago)

A P

5/5 Stars
They saved me £15,000 on stamp duty by making sure my purchase completed as smooth as possible. Would recommend to all buyers... Read more
11th Feb 2021 (3 years ago)

I Nedion

3/5 Stars
I have dealt with Smartmove for 10 years and they have always been competent,.... Read more
21st Jul 2020 (3 years ago)

C Williams

1/5 Stars
AVOID - quote simply.. they just do not pay rent!!! Where is it going? Why don’t you follow up? Why don’t you keep your landlords in the loop? What kind of organisation are you??? Landlords stay away. Especially the managers, they are absolute shysters... Read more
4th Apr 2020 (4 years ago)

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