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- Sure Property Solutions Ltd
Sure Property Solutions Ltd
Opens Monday at 8:30am
31 Upper St. James's Street, Brighton, BN2 1JN
Sure Property Solutions Ltd are an estate agent in Brighton. They mainly list properties in BN2, BN1 and BN10. Over the last 6 months, they've listed 3 properties, with 4 currently on the market. Most of the properties listed are 1 bed/studios. They list properties for sale on Zoopla, Rightmove and OnTheMarket.
Opening hours
- Monday 8:30am - 6:00pm
- Tuesday 8:30am - 6:00pm
- Wednesday 8:30am - 6:00pm
- Thursday 8:30am - 6:00pm
- Friday 8:30am - 6:00pm
- Saturday 9:00am - 4:00pm
- Sunday Closed
View all details
Sure Property Solutions Ltd Reviews (135)
Have you used this agent?
80%
1%
0%
0%
19%
T Self
Sure Property is a great agency. During our tenancy they were always very fast to respond and helpful with any issues we had.
11th Mar 2024 (6 weeks ago)
G Shaw
The best estate agent in Brighton. I have never had or heard of such positive experiences with an estate agent than with Sure Properties across the board. Friendly, quick to respond, and understanding.
12th Feb 2024 (10 weeks ago)
P Hudson
Sure Property took over the management of my property after the previous agents had failed to let it for over two months and have been simply fantastic. They have a real 'can do' attitude and went in and sorted out a number of issues, always providing honest advice and straightforward solutions. They had it rented in a week. As an absent landlord living a long way away I feel I can rely on them totally and can't recommend them highly enough.
7th Feb 2024 (10 weeks ago)
A Sims
Sure have handled the rental of my house for many years, smoothly and professionally, Zena is very helpful and fast to respond
12th Nov 2023 (23 weeks ago)
ILEOLAA
I rather be homeless than live in any property managed by them. They pick calls on time, but whenever something needs repair, it takes forever to be done. And their customer services are rude.
31st Aug 2023 (7 mo. ago)
M Taylor
A calm and easy process through recently renting a proprty, Selina & Molly have been very helpful through the whole experience.
2nd Aug 2023 (8 mo. ago)
N Siripongpreeda
Went to view the flat today with Molly. She is very helpful and nice!
10th Jul 2023 (9 mo. ago)
D Leslie
Renting via Sure was a really good experience. I found the staff to all be very helpful and nice and always quick to respond to any queries or problems. I would use them again if I needed a place to rent. ????
26th Jun 2023 (9 mo. ago)
MS
Absolutely the best lettings company that I’ve ever used by miles. Zena and her whole team are fantastic - helpful, responsive, knowledgeable, go the extra mile. Cannot recommend them enough!
15th Jun 2023 (10 mo. ago)
R Hughes
Renewing our tenancy for a second year with a major reason being these guys are so good! It is such a change to have agents that really care about their tenants and the upkeep of their properties. Maintenance issues are dealt with often the next day and all staff are friendly and approachable. Thanks for the excellent service.
9th Apr 2023 (1 year ago)
N Pilawski
From having to deal with previous unprofessional agencies, Aden has done a fantastic job in helping us find a house. Extremely professional and friendly making the experience feel easy. Couldn’t recommend enough. Thank you again Aden!
6th Feb 2023 (1 year ago)
Z Chudley
Fantastic agent/management service. Kate and the team let us a stunning property upheld to perfect conditions. The admin service was efficient and professional. Maintenance responded fast and without hesitation. Highly recommend these guys.
20th Oct 2022 (1 year ago)
L Natalie
Terrible, probably the worst.
I read through all the comment and most of them were about they are highly responsive and helpful, but to us, they were only responsive at every “money asking stages”: asking price period, and plus they were only friendly to landlords but definitely not students!
First, did not keep the promise. When we were enquiring the property, I have already suggested for a monthly contract after a 6-month contract. Then we both agreed for the monthly contract, and it was also clearly stated on all the formal documents, so we have happily rent this property under this monthly renewal conditions. However, when the 6-month contract were close to end, the agency has failed to keep their promise and told us we could NOT rent month by month, even required us to a 12-month contract. They clearly broke the promise even with the paperwork’s existence.
Secondly, highly unresponsive, and irresponsible to repairing issues. We found out the kitchen lights were not working at all since the move in day, so we notified the agency immediately and requested repair. However, it took almost a month to complete most of the repairment, but some were still left unrepaired even till we check out.
Thirdly, unreasonable charges, all they want is taking benefits on tenants. After checking out the inspection was carried out and they made a list of unreasonable claims. Fortunately, we have taken pictures and videos of the property on the move in day, so we were able to defence ourselves and rejected some of the unreasonable claim. *Whoever is reading this/ going to rent with this company, please remember to take pictures and videos when you move in.*
Even with the list of evidence, they still charged us unreasonably, such as light bulbs. We have received an invoice stating we should pay 35 pounds for two light bulbs, which we should not be responsible to them because they were left unrepaired since the start of the tenancy (as stated as the above)!
The fact is, one of the light bulbs were blown few days before checking out, and I believe this is normal wear and tear so tenants should not be charged for, and they should even be responsible for the repairment during the tenancy. They insisted the 35 pounds call out fee should be paid by us the tenants regardless how many light bulbs were replaced.
Simple questions, why are we responsible for the whole 35 pounds call out fee? If the call out charge of 35 pounds remains the same regardless how many light bulbs were replaced, why don’t the agent pay for us but instead charging us?
Lastly, terrible, and very unprofessional in handling customers relations and communication, totally disgusted.
After a read through to these comment and my experience, they don’t seem to be friendly to students and only want to take money from them. Money doesn’t grow on tree, students should not be taken advantages on, have already reminded my uni peers to avoid this company if they don’t want to lose money! Well, I am going to be threaten by the company like others!
5th Oct 2022 (1 year ago)
V Andrea
Incredibly supportive agency, been veey pleased with their service and our property.
5th Oct 2022 (1 year ago)
K Bonham
I let out a property in Kemp Town and Sure property have been my go too agents for about 4 years and they are amazing! Nothing is too much trouble. I would recommend to anyone who is dealing with property related matters to deal with them. Thanks guys.....your biggest fan! K
5th Oct 2022 (1 year ago)
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