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  1. Home
  2. WestCliff Estates - Bournemouth - Sales
WestCliff Estates - Bournemouth - Sales Logo

WestCliff Estates - Bournemouth - Sales

Opens tomorrow at 9:00am
8 Poole Hill,Bournemouth, BH2 5PS
WestCliff Estates - Bournemouth - Sales hasn't listed any properties for sale in the last 6 months. This could be because the agent specialises in lettings, or the branch may be closed. WestCliff Estates - Bournemouth - Sales does have 30 reviews, with an average score of 3.6/5 If you're looking to sell in Bournemouth, you may want to choose an agent with more experience. Covering this area are other estate agents, such as Homes & Steeple - Bournemouth and Stephen Noble Estate Agents - Bournemouth. However to see who will objectively do the best job selling your home, make sure you use our comparison tool.

Opening hours

  • Monday 9:00am - 5:00pm
  • Tuesday 9:00am - 5:00pm
  • Wednesday 9:00am - 5:00pm
  • Thursday 9:00am - 5:00pm
  • Friday 9:00am - 5:00pm
  • Saturday 9:00am - 5:00pm
  • Sunday Closed
View all details

WestCliff Estates - Bournemouth - Sales Reviews (30)

Have you used this agent?
  1. 63% 5/5 Stars
    63%
  2. 0% 4/5 Stars
    0%
  3. 3% 3/5 Stars
    3%
  4. 0% 2/5 Stars
    0%
  5. 33% 1/5 Stars
    33%
All (30)
Seller (0)
Buyer (0)
Landlord (2)
Tenant (14)
General (14)

T Govan

5/5 Stars
A friendly and well run establishment. The block was always clean, tidy and I never had a problem with any of the communal facilities. Plus all of the girls in the office where very polite and approachable and are always on hand to deal with any issues as and when they may arise. Would recommend strato to students and working professionals alike. Have really enjoyed my time here. ????... Read more
25th Mar 2021 (3 years ago)

T 148

1/5 Stars
DO NOT USE. The property was dishevelled when I moved in, upon leaving I left the property in an excellent condition cleaning down absolutely everything, it was left in a better condition than found. Tramps constantly sleeping outside, lots of noise and one of the agents accessed my property without permission and not under an emergency circumstance, therefore illegally. I should have taken a warning when going for viewing and she had booked the viewing with the wrong tenants/flat . She walked us to the one I wanted to view and said oh sometimes they leave the door unlocked and proceeded to try and open the door. The checkout report they provide is outrageous and just charging for things they should be doing themselves. I haven’t ever left a review before, but this checkout experience is exactly what gives landlords a bad name.... Read more
Tenant
25th Mar 2021 (3 years ago)

M Hawke

5/5 Stars
The girls in the office are always really helpful . Any issues are resolved in good time and with good communication.... Read more
24th Mar 2021 (3 years ago)

D Sefu

1/5 Stars
Unfortunately there is no option to give 0 star Worst letting agency in Uk Worst people with the most disrespectful staff they will try to steal all your deposit for things that where allready damaged ! Worst experience ever! I DO NOT RECOMMEND THIS AGENCY TO ANYONE.STAY AWAY FROM THEM!... Read more
Tenant
13th Mar 2021 (3 years ago)

Relex

1/5 Stars
I lived here for 6 months, I can tell you the worst agency ever, they don’t matter about you. they took all my deposit for something should’ve be done by the landlord, a lot of noise during the morning as cleaners were waking me up all the time with the vacuum cleaner. Plus the person in charge told me all bills were included when I received a mail by council tax to pay 120£ per month. Worst experience ever.... Read more
Tenant
23rd Feb 2021 (3 years ago)

S Junior

1/5 Stars
Poor management. Always on landlord side even the property is giving real problems. I didn't complain to the council because I didn’t want more headache to deal with during covid-19 period. I lived in a flat where I complained for so long about a leak in the bathroom, wet walls in bedrooms than I realised the all block of flats they are managing is in terrible condition. They said they would fix or for me to open the windows because of condensation BUT it was so humid when I realised I had to dry all the walls with towel. The outside where the fire exit is always like a river. It came to a point that every day the people from the flat above were having showers and the shop under my flat was complaining for leaking into their restaurant. Lol Sandringham Mansion in Bournemouth. Don’t ever rent anything there. Agency is interested in making money.... Read more
Tenant
12th Jul 2020 (4 years ago)

D Schreiber

5/5 Stars
Great team to have on board... Read more
8th Jul 2020 (4 years ago)

J Tucker

5/5 Stars
The people that help you when looking for accommodation... Read more
26th May 2020 (4 years ago)

C Arbenz

5/5 Stars
The best letting agents I have had the pleasure of dealing with. Lara, Vicky and all of the staff were kind, professional and caring while I rented through them. I was always kept informed with anything happening with the building or my flat, they were always quick and happy to help with any issues I had. Most of all they displayed a huge amoiunt of compassion which you don't see with most businesses, especially in lettings. I will definitely try to use them next time I move and would recommend them to anyone.... Read more
Tenant
5th Sep 2019 (5 years ago)

S odonoghue

1/5 Stars
One to avoid. Gave em one star because I can't give them none.... Read more
6th Aug 2019 (5 years ago)

T W

1/5 Stars
Awful. 10/10 wouldn't recommend. Treat you like 2nd class citizens. Constant viewings. No living in peace with these people. Said they were going to fix the decking but never did. Tried to overcharge for contractor work even when their own contractors said work wasn't even necessary. Poor communication between themselves and the landlord. Not to forget landlord was constantly visiting and the agents did nothing about it. Also worth mentioning they have taken all of the £1300 deposit. - if you go with these people, be prepared for constant headaches. Worse letting agent I have ever had to deal with. 10/10 avoid like the plague.... Read more
Tenant
23rd Jul 2019 (5 years ago)

A parratt

5/5 Stars
This was my first time renting a property by myself, so with the inexperience the guys at Strato homes were very informative, quick at responding and very professional throughout the whole process.... Read more
Tenant
10th Apr 2019 (5 years ago)

N Hunte

5/5 Stars
Amazing Service- All communication with Savannah was excellent, very pleasant and helpful. Definitely would recommend Strato Homes... Read more
18th Mar 2019 (5 years ago)

M Castagna

5/5 Stars
I have recently rented a property through Strato Homes, and they were absolutely fantastic. Incredibly quick with all responses and very efficient with all the required paperwork. A pleasure to deal with.... Read more
Tenant
27th Feb 2019 (5 years ago)

J Holtom

5/5 Stars
I recently chose to rent a property under the management of Strato Homes. It was very Pleasant and professional experience form start to finish. I dealt with Luke who provided all the information i required in good time. He walked me through the process of all the contracts and accompanying documentation I was required to sign. He also provided additional literature around property maintenance, energy certificates and parking permits. He also set up the Deposit with DPS immediately upon me signing the tenancy agreement. He also ensured I received an email form the utilities company who manage water, waste and energy for the property. Overall, The whole experience was very helpful and allowed for a easy move for me!... Read more
Tenant
5th Dec 2018 (6 years ago)

J Burnett

5/5 Stars
Excellent team, quick, professional and friendly. Extra thanks to Luke, lara and Vicki all great stuff.... Read more
30th Nov 2018 (6 years ago)

E Rapousi

5/5 Stars
Strato home was very helpful. They helped me find the house easily and quickly. Especially, Luke was kind and handful, also answered my questions by email immediately.... Read more
10th Aug 2018 (6 years ago)

M wood

5/5 Stars
Lara & Vicky are the go to ladies if looking to rent your property. They have looked after my let property for the last 2 years with no issues at all. They are very professional and certainly know their stuff. Cannot fault them at all and very nice to deal with. Would certainly use again. 5 stars... Read more
Landlord
25th Jul 2018 (6 years ago)

S Hofmann

5/5 Stars
I've been with Strato now for over 18months and can only speak very highly of them. I've been mainly in contact with Vicky and Lara and they are absolute stars: they also reply very fast, take immediate action and most importantly: are always friendly and willing to listen! Can highly recommend!... Read more
24th Jul 2018 (6 years ago)

C Morris

5/5 Stars
Very helpful and efficient, quick responses to emails regarding questions or concerns, overall they made the stress of moving a happy and friendly experience!... Read more
19th Jul 2018 (6 years ago)

J Nash

5/5 Stars
Luke was amazing. We came to him via telephone with only 3 days to move after a different estate agents tried to extort a lot more money out of us at te last minute. Swift, professional and a lovely little apartment that is perfect for us. 10/10 would recommend to others... Read more
Tenant
28th Jun 2018 (6 years ago)

R Patel

5/5 Stars
Nothing more could of been asked from them. Provided a seamless process from start to finish.... Read more
25th Jun 2018 (6 years ago)

J Holtom

5/5 Stars
I recently chose to rent a property under the management of Strato Homes. It was very Pleasant and professional experience form start to finish. I dealt with Luke who provided all the information i required in good time. He walked me through the process of all the contracts and accompanying documentation I was required to sign. He also provided additional literature around property maintenance, energy certificates and parking permits. He also and set up the Deposit with DPS immediately upon me singing the tenancy agreement. He also ensured I received an email form the utilities company who manage water, waste and energy for the property. Overall, The whole experience was very helpful and allowed for a easy move for me!... Read more
Tenant
10th Jun 2018 (6 years ago)

C Richards

5/5 Stars
I use Strato Homes to rent out my property, from the start of the tenancy they been very efficient and knowledgeable of the local market. I feel confident that my property is in safe hands with them looking after it.... Read more
Landlord
22nd May 2018 (6 years ago)

L ansell

5/5 Stars
Probably one of the best agents i have ever come across. Regards Happy Tenant... Read more
Tenant
22nd May 2018 (6 years ago)

M Einarsen

1/5 Stars
The estate agent who showed us a property was nice in person, but if he was the same one I spoke to on the phone then I am not impressed. We emailed the company our information and told them we were possibly interested in chasing it, and I told them to contact me via email with more info. A few working days later I get a call from them, where I then tell them we have decided to go with a different property. The agent said "Okay" and hung up on me without warning! It may not sound like much (I assume they have other people looking), but they had no interest in figuring out why we weren't interested anymore, and didn't even say "bye"! The outside of the building block was shady-looking and full of trash, and there was a huge dead rat in the middle of the road to the parking lot. I guess we may have dodged a bullet with this estate agent, as some reviews mirror their awful customer service.... Read more
5th Mar 2018 (6 years ago)

A Chapmanlaw

3/5 Stars
I'm a contractor, invoices get paid on time!... Read more
24th Sep 2017 (7 years ago)

S Horne

1/5 Stars
Extortive practices. They issued me a fine for putting trash on the floor in the bin area when the bins were FULL. I spoke to the property manager over the phone and we agreed that I would not be held responsible for taking the only option that was available to me - putting my trash on the floor beside the overflowing bins. One month later they are insisting that we never reached such a resolution and that the fine is still due. Incredibly unreasonable and undeniably extortive given the timing. I received the letter informing me of the fine over the Christmas period. The letter stated that I had 7 days to pay the fine or it will be doubled. This is incredibly convenient given that they close over the Christmas period and there would be no chance of an appeal. Stay away.... Read more
Tenant
17th Feb 2017 (7 years ago)

J Bob

1/5 Stars
DO NOT USE WESTCLIFF!!!! ... Read more
1st Mar 2016 (8 years ago)

N Scott

1/5 Stars
Since my first meeting with a Westcliff estate agent to moving out of the property 6 months later I have been lied to, called a liar, hung up on and told I have awful phone manner. For my job I am a personal claims adviser at a private medical insurance company where I do very well on the phone when talking to all the stressed sick people. Never before have I addressed a verbal complaint to a company and literally been asked 'what do want me to do about it'. Unbelievably awful service on all fronts, slow/non-existent resolution of problems, unexpected visits, fictional issues.... I really could go on. I would beg anyone reading this to please avoid this company at all costs. ... Read more
Tenant
26th Aug 2015 (9 years ago)
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