A Brennan
Winnards have been an absolute dream to work with. I had Charlotte show me round the property, who turned up on time and was very courteous and helpful. Samantha has been my main point of contact during the start my tenancy journey, and she's been so accommodating and a great communicator. Can't fault their service :)... Read more
22nd Nov 2024 (9 weeks ago)
Patricia
From beginning to end of my viewing of the property in Orrell, all questions asked were answered. My fridge/freezer couldn’t fit the space so Ian a Winnard colleague, advised it could be accommodated by altering the work top. I felt at ease in Ian’s company. He was open, honest and helpful. I knew he would be a good landlord. (Sorry can’t do technology)... Read more
5th Nov 2024 (12 weeks ago)
E McMillan
I found my new home via Rightmove, where Winnard Property Group had provided excellent photos and floor plans. I viewed the property with Angela. She arrived exactly when she said she would, and was able to answer every question I asked. I communicated with Samantha in the office by email and phone. Nothing was too much trouble. My move was due to difficult personal circumstances, and the team really helped make it as simple as possible.... Read more
24th Oct 2024 (13 weeks ago)
C wright
Solution led attitude towards customers. Quality properties for renters. Too many agents look down on renters, forgetting people rent for different reasons. This is not the case with Winnard. Professional at every interaction. Feels like renting a prestige property from a prestige company.... Read more
Tenant
18th Sep 2024 (19 weeks ago)
L Docherty
Highly recommended, fast and professional approach from start to finish. Many Thanks... Read more
18th Sep 2024 (19 weeks ago)
Dan
Awful experience regarding an enquiry about a property. Just sold a property and ready to buy another as soon as I find one I like. Property no longer on the market, attempted to engage in conversation about anything else similar on the market and the lady came across as though she could to wait to get off the phone, awful telephone manner. Will buy through another company... Read more
Buyer
29th Jul 2024 (5 mo. ago)
? ????????
10/10! Winnard team has quickly recognized our potential during our first offline meeting at a house viewing and got us an early viewing right after. We’ve found our new home from just two viewings with them. They respond fast, and are always helpful.... Read more
Buyer
11th Jul 2024 (6 mo. ago)
D thompson
Our company used there letting service. Highly recommended must mention Angela who was faultless. Took all the stress away and found us perfect tenants. Wouldn't use anyone else now. Well done ????... Read more
Landlord
2nd Jul 2024 (6 mo. ago)
E benson
katelyn was really helpful and supporting during every step of the process.... Read more
A Smith
This company is so unprofessional, made arrangements to view a property on Saturday 2nd March & guess what they had us waiting 20 mins & never turned up, no phone call nothing. They then had the audacity to contact me today by phone and got their own company name incorrect. They then attempted to push the blame on myself saying they stipulated a different meet time. Absolute joke couldn't manage a you know what & where. Avoid this company if you want a decent outcome to your sale.Total inadequate staff who require training in manners and ediquate whilst dealing with the public. Rant over !!!!... Read more
Seller
4th Mar 2024 (10 mo. ago)
D fitzsimmons
I emailed them about a property for rent no reply. Another property came up this time i telephoned and gave my details i asked could i have an afternoon viewing no we do block viewing when at our convenience never received any communication from them so glad i am not a landlord... Read more
Tenant
15th Jan 2024 (1 year ago)
A Yusuf
Horrendously unprofessional. Don’t bother wasting your time with these lot. Booked a viewing and the agent didn’t show up, they also double booked so another person was waiting with us. Nobody answered the phones and had the audacity to email us to confirm our attendance beforehand. No apology, no follow up nothing. I spent £20 on Uber to get to this viewing and one week later - nobody has been in touch. Disgusting.... Read more
13th Jan 2024 (1 year ago)
J Petrosian
The best letting agency I've ever used! Been renting for 10 years, relocated 3 times, used many agencies. I'm very picky with places I live. I rented two properties from them and both was really good. They always has highest quality houses/flats for very reasonable prices. Staff are very friendly and professional. Quick response to emails as well. Never had any problems if something broken and need to be fixed, everything was sorted straight away. The property I am renting now of this agency is absolutely stunning. Can't be happier with their services.
Thank you :)... Read more
Tenant
5th Jan 2024 (1 year ago)
G Higham
Winnard and Brown, particularly Caitlin, were absolutely fabulous whilst we went through the progress to rent. They were very professional, helpful, and really supportive. Easily the best experience I have had with an estate agents. Thank you again.... Read more
Tenant
23rd Nov 2023 (1 year ago)
O hallac
Winnard Property Group deserves major kudos! ????
They came through when we needed a new place just before the holidays. Their professionalism and quick action made the whole process smooth as silk. It was the perfect New Year's gift! ????
If you're in the market for a new home, these guys are the real deal. They found us a perfect place according to our requirements.
Big thumbs up for making our move stress-free. ????... Read more
16th Nov 2023 (1 year ago)
A Pearson
As an 'Amateur Landlord' I have found Winnard Property Group an invaluable source of guidance and support for over ten years. The team have managed my rental property and tenants particularly well and helped me be a good landlord. I have no hesitation in recommending their services.... Read more
Landlord
10th Nov 2023 (1 year ago)
A Johnson
I have been with Winnard Property Group nearly 3 years. All issues regarding the accommodation resolved with the minimum of fuss and with a quick turnaround too. The office staff are always courteous and go above and beyond to help with any problems that I may have. Highly Recommended.... Read more
Tenant
8th Nov 2023 (1 year ago)
L
Winnard Property Group are very professional & courteous. Any problems I may have are dealt with very quickly & efficiently. Emails I send are replied back same day, staff are extremely helpful too... Read more
3rd Nov 2023 (1 year ago)
J Thomas
We have used Winnard Property Group for several years and have always found them to be helpful and quick to act if any issues have needed dealing with.... Read more
Landlord
30th Oct 2023 (1 year ago)
N Highton
I have lived in my property for 2 years and it has been really easy from the start. I moved in a week after viewing it and any issues have been sorted out quickly. Would definitely rent with Winnard again.... Read more
Tenant
30th Oct 2023 (1 year ago)
D Scutaru
I applied for a house and for two weeks I was waiting for an answer, then I called and found out that the house was given, they didn't even notify us and I think they didn't even check us, we were waiting and they made us waste our time for nothing, unserious, unprofessional and I have many like-minded acquaintances! They don't care about people at all.... Read more
25th Oct 2023 (1 year ago)
K Bradbury
I can not thank you everyone at winnards enough especially Angela who went above and beyond. Highly recommend and all so friendly.... Read more
19th Oct 2023 (1 year ago)
N Howarth
I would like to thank Stephanie at the Standish Branch for ensuring that a prompt and successful outcome was reached about a rent increase within 24 hrs. Many thanks once again WPG.... Read more
Landlord
12th Oct 2023 (1 year ago)
A Chisom
The staff at Winnard are so friendly and I had a great experience with them. Exceptional customer service... Read more
12th Oct 2023 (1 year ago)
V Richardson
Craig is the most professional person I have met. Very knowledgeable, friendly and helpful. Would highly reccomend winnard property group for all services.... Read more
18th May 2023 (1 year ago)
L Baker
Excellent customer service, which is a rarity nowadays, I am more than happy to recommend Winnard & Brown.
I was fortunate to speak with Louise who was extremely professional, knowledgeable, helpful and very patient with me. Nothing was too much trouble for her in helping me understand the new rules and regulations regarding tenancy applications.
It is a breath of fresh air nowadays to find a member of staff who is willing to take the time and trouble to be so kind and helpful, Louise is a credit and an asset to the company.... Read more
10th Mar 2023 (1 year ago)
V Whittle
I just wanted to share my experience with Winnard Property Group. I spoke to someone there called Katelyn today as I needed some advice on a property that I let out as I was unsure were to turn. Katelyn was not only extremely knowledgeable on legal matters but she was very sympathetic listening to the concerns I had about the issues with my tenant and she gave some great advice. I won’t hesitate to use their management services in the future should the need arise as well as recommend them to my friends and family.... Read more
Landlord
12th Jan 2023 (2 years ago)
K Stott
Absolutely the worst agents for tenants and landlords. When we first enquired about a property the person we were due to meet was late at their office, and still seemed drunk.
Once we had viewed the property we said it needed decorating, which these guys said it would be fully decorated. Moved in and there were still food stains on the walls and burn marks on carpets. Called to find out why it hadn't been sorted and was told it was tough because we'd already signed the contract!
Landlord came and was ashamed at the state the house had been let in. Then told us that they had charged her for replacing things like plugs...they hadn't and WE bought the plugs.
Over the next few years, all inspections completed with no issues although we had kept asking about decorating, crumbling units and stuff left in the attic.
Fast forward to June and we had received notice about increase in rent. Didn't want to but said we would if the issues we had raised would be sorted. Received a S21 eviction notice instead!
Once we moved, received the exit report. All of the issues we had raised were now in the report as if we had been negligent in looking after the property! When I dropped the keys off one of their staff even stood in the way of the door saying we owed them extra rent!
***Edited*** Had a call from one of the partners at W&B. We discussed the issues raised in my review. Although I stand by what I said, not everybody or everything at W&B was terrible. Inspections were completed regularly, and any major issues were dealt with promptly through their online portal.... Read more
Tenant
30th Nov 2022 (2 years ago)
C J
Sent two emails over a 10 day period to enquire about a property that is up for rent, and still up for rent at the time of writing this. If your staff can't be bothered to reply, whether through laziness or incompetence then I feel for any tenants or landlords that actually do use you. Pathetic.... Read more
20th Nov 2022 (2 years ago)
S Rylance
Katelyn is always very helpful and quick to respond to any questions.
Angela is also polite, helpful and knowledgeable when it comes to viewings and rentals.... Read more
26th Oct 2022 (2 years ago)
J Cooper
We have been letting properties with Winnard & Brown for many years now and they continue to be professional and more than helpful when I have needed help and advice.... Read more
Landlord
9th Oct 2022 (2 years ago)
A Gore
We've used Winnard and Brown a few times now to advertise our properties. They've always been very helpful and efficient with every interaction. They've answered any questions we've had and always gone above and beyond. Both Angela and Katelyn have been fantastic!... Read more
Landlord
8th Jul 2022 (2 years ago)
S Gerrard
Winnard and Brown has been my letting agent for 7 years now. I have always found the staff to be courteous, knowledgeable and professional.
The level of service and support has been first class, from tenant finding and referencing, to property maintenance and regulatory compliance, to resolving end of tenancy issues.
I particularly recommend the full management service which gives me full support and peace of mind, plus the rent in time guarantee is a godsend especially in these more uncertain times.... Read more
Landlord
30th Jun 2022 (2 years ago)
J Gordon
Recently enquired about 2 properties to rent and they organised viewings the next day. They answered all my many questions kindly and professionally. They are a very efficient and helpful estate agent. Would highly recommend! Thanks Winnard & Brown.... Read more
22nd Apr 2022 (2 years ago)
G whatton
First class service all round! Katelyn has been very Helpful and nothing is of any trouble. Big thanks to all the team!... Read more
23rd Mar 2022 (2 years ago)
J Foxton
Thank you so much for your help getting us our lovely house! Especially Angela and Katelyn... Read more
22nd Mar 2022 (2 years ago)
L Charnock
Absolutely amazing company who cannot help you enough.
I have been with 2 letting agencys previously who was dreadful but winnard and brown are the complete opposite!
We was dying to move out of our last home and they did everything they could and got us moved in within around 2wks!
Repairs are carried out quickly and all the staff are amazing, polite and helpful!:)
100% recommend... Read more
Tenant
18th Feb 2022 (2 years ago)
G turrell
Very good landlord letting management experience, hassle free service and nothing too much trouble from Katelyn and the team in and out of hours.... Read more
Landlord
17th Feb 2022 (2 years ago)
S Hall
Excellent company to deal with - particularly Katelyn and Angela in lettings who are both an absolute credit to Winnard and Brown!... Read more
Landlord
9th Feb 2022 (2 years ago)
M Innocent
Winnard and Brown have been truly excellent in their service. They helped us through every step of the letting procedure from finding somewhere for us to rent up to the day we moved in. They helped us deal with a holiday in the middle of the move in time and also when we dropped a personal matter on them in the middle of preparing contracts they handled it with sensitivity and professional discretion that was welcoming and inclusive.
We will stick with them again in the future if we change where we want to live and rent somewhere else as we have complete confidence in the whole team... Read more
Tenant
9th Feb 2022 (2 years ago)
M Barrow
Very knowledgeable lettings agency with a friendly, attentive and professional approach. Highly recommended.... Read more
Landlord
21st Jul 2021 (3 years ago)
R Heyes
Absolute jokers..
In reply to your comment...
So according to your records, I wasn't told last week to collect the keys for number 4 mesnes avenue, my partner then receives a call late afternoon yesterday to say the keys couldn't be collected due to an ongoing divorce issue, with the owners ???????... Read more
23rd Jun 2021 (3 years ago)
I Hindley
Angela and Leanne were both excellent in our transition to Brentwood court Thank you Girls XX Ian n Craig... Read more
18th Feb 2021 (3 years ago)
L Lloyd
Really helpful, attentive staff - made renting a property incredibly easy. Very responsive to emails and phone calls, excellent customer service. Both Angela and Leanne went above and beyond to make my moving experience as problem/stress free as it could be. Would definitely recommend. Thank you so much... Read more
Tenant
25th Jan 2021 (4 years ago)
denise1045
As a landlord, I have used W&B a number of times to find tenants for my properties, and they have been outstanding every time. The customer service from the office team and Angela in particular is second to none. I had a couple of complications with a recent tenancy and Angela went "above and beyond" in order to get the tenant moved in on the day that was scheduled. Nothing was too much trouble and I found her to be really professional, accommodating and helpful and a pleasure to deal with. I cannot recommend them highly enough!... Read more
Landlord
30th Nov 2020 (4 years ago)
J Thomas
I had a very easy time organising a viewing and a smooth transition into my new flat. Angela really outshined herself for me and I appreciate everything they have done.... Read more
Tenant
18th Nov 2020 (4 years ago)
C Maclure
Thank you so much to Leanne and Angela for their help in getting myself and my little boy into our new home for the next chapter of our lives. Thank you so much, means a lot ???? xx... Read more
Tenant
14th Oct 2020 (4 years ago)
H Richardson
The staff at Winnard and Brown are helpful, courteous, respectful and always willing to 'go the extra mile' to help.
I have always been impressed with their calm and caring attitude.... Read more
1st Oct 2020 (4 years ago)
S Mawdsley
Excellent team and service, went above and beyond to help me! Thank you... Read more
28th Sep 2020 (4 years ago)
J Winstanley
amazing communication from natasha. All questions qnd problems were dealt with quickly. Definitely recommend.... Read more
11th Sep 2020 (4 years ago)
S Wilding
Really have to give this company 5:stars, would give more if allowed. The attention and professionalism that you receive from them is second to none. They are very well organised and actually care about what prospective clients need.. In our case in particular we received fabulous service from Angela, who went above and beyond her remit. I would recommend this company to any prospective clients without hesitation.... Read more
7th Sep 2020 (4 years ago)
J Brown
Very prompt replies to emails and incredibly accommodating when arranging viewings.... Read more
3rd Sep 2020 (4 years ago)
K webster
Very welcoming staff members"" zoe has been very helpful in helping me"" especially through the difficult times"" a good understanding always helps"" im very happy and grateful thanks winnard and brown... Read more
16th Aug 2020 (4 years ago)
M Latham
I have used this agent to manage my properties for nearly 20 years and have always found them professional, helpful and knowledgeable.... Read more
Landlord
14th Aug 2020 (4 years ago)
F (harryclash)
Winnard & Brown manage a rental property for my wife and I as a first time landlord I was uncertain about which letting agent to use or to handle the property myself.
Winnard & Brown were recommended to me by someone I know who had heard good things about the company, from our first initial meeting with Angela Worthington who came
to do a valuation of our property my wife and I
felt sure we made the right decision
Angela and the rest of the her team have made the process of finding a suitable tenant for us hassle free. I would definitely recommend.... Read more
Landlord
13th Aug 2020 (4 years ago)
J Swift
Very helpful and friendly service. Leanne was always polite and professional when speaking to her. Angela was so lovely and welcoming when viewing properties, and very friendly and easy to talk to. Thanks ladies.... Read more
13th Aug 2020 (4 years ago)
P Heys
Fantastic staff. Got informed about a property and was moved in very swiftly without any hassle. Staff couldn't have been friendlier or more helpful during it all.... Read more
Tenant
13th Aug 2020 (4 years ago)
J Riding
Very professional and especially angela who helped a lot with my new property and i look forward to many years am going to be there and there help in any way i need too. There very responsive in everything i have needed and are really great with me . Thankyou for all youre help youre a great team MR jonathan riding... Read more
Tenant
12th Aug 2020 (4 years ago)
S Saife
I was trying to have a property for a reasonable rent and within very short time as my family was joining me in a month , From the first day I contacted Winnard team they were really supportive and helpful and really understood my concerns.
Few days later they contacted me with three good options to choose from , then helped me to select a good family house in an amazing residential area for good rent.
Additionally, helped me a lot to review it by arranging appointments suitable for my schedules, giving a clear cut-off of when to receive your keys which allowed me to adjust my timetable effectively before family arrival.
When needed after getting the property , they respond very quickly and professionally. Finally, on asking to extend my contact , they sorted it for me within a short time.
I really appreciate their help and support... Read more
Tenant
2nd Aug 2020 (4 years ago)
J Simpson
I have always found the company very helpful especially Vicky Middleton and Angela on the lettings team.... Read more
Landlord
30th Jul 2020 (4 years ago)
S Dingley
Being new to buy to rent Winnard & Brown have led me seamlessly through the process from purchase to my first tenant walking through the door. Consequently I have already purchased and placed a second property with them. All the staff are friendly and able to provide useful advice.... Read more
Landlord
27th Jul 2020 (4 years ago)
H Lier
Leanne Cahir have been helpful from day one and would recommend the agency over and over again... Read more
25th Jul 2020 (4 years ago)
D Meadows
Winnard and brown was definitely my favourite to deal with over an house. Amazing team Standish winnard and brown have got, such polite and helpful staff. However Angela was definitely an angel in my move, from start to finish she was simply amazing. I was going through a tough time and without her I would of fell to bits. She took good care of me and my little boy and ensured all the jobs was completed as quickly as possible before I moved in. She was amazing and so polite. Cannot thank angela enough for all she did for us. She is a real credit to Standish winnard and brown but all the girls are a huge credit too. Thank you for the best service.... Read more
Tenant
25th Jul 2020 (4 years ago)
P Lawrence
I have used Winnard & Brown now for quite a number of years and have always found the staff extremely professional and always willing to help. They always sort out any issues quickly and professionally and I would recommend them if you wish them to manage a property you may have available for rent.... Read more
Landlord
24th Jul 2020 (4 years ago)
L McGivern
I have chosen to use Winnard and Brown as my letting agent for five years now. Throughout this time they have been nothing but helpful, friendly, professional and efficient right through from the marketing, to organising contracts and the ongoing advice offered. Their standard of service is exceptional and I would highly recommend them to anyone considering letting their property.... Read more
Landlord
23rd Jul 2020 (4 years ago)
A Long
I met Angie at the property in Orrell, which I now rent off Winnard & Brown. Angie was very communitive before I arrived and well presented and friendly when we met at the apartment. Angie showed me around with a pleasant attitude and gave me all the information I needed about the property and how I should go forward to rent it. She was very helpful at all times and great to deal with.... Read more
Tenant
22nd Jul 2020 (4 years ago)
L Webb
I rented a property through Winnard and Brown for almost 2 years. Throughout the tenancy I recieved very poor service. Staff were always abrupt and unhelpful verging on rude. I found it very difficult to speak to the same person twice so issues dragged on. A unprofessional company who I will not be using again, avoid.... Read more
Tenant
10th Jul 2020 (4 years ago)
W Nicholson
Outstanding customer service received from the Team and Winnard & Brown. I hate moving property, but thanks to Zoe, I found it practically painless. Thanks for the great experience!... Read more
13th Feb 2020 (4 years ago)
M mohiuddin
Very helpful , from the first day. Holly helped us with much of the paperwork. Very Professional team. Made it look easy.... Read more
19th Aug 2019 (5 years ago)
B Prole
Winnard and Brown have been managing my properties for the last year now and have been professional and helpful throughout. If there's ever been a problem at the property it has been resolved swiftly without me needing to do anything. I am always kept up to date with regular emails and they're more than willing to help if I have any questions. I wouldn't hesitate to use Winnard and Brown again and would recommend them to others if you want things to be well taken care of.... Read more
Landlord
12th Aug 2019 (5 years ago)
R Higgins
I came to Winnard & Brown nearly a year ago to rent a property, from the beginning I have had nothing but an excellent 5 star service! The staff, including Darren, are extremely helpful and if you gave any concerns or issues, they ensure that it is dealt with immediately! They care about their tenants and that is hard to come by. I myself can honestly say that I will be renting properties through Winnard & Brown for a long time to come! Thank you! Fir everything! I am truly grateful! X????????... Read more
Tenant
8th Aug 2019 (5 years ago)
T Fitzgerald
Really happy with the all around service, especially from Zoe and Angela who are always on hand to answer my questions via phone and email.
Easy to use report a repair portal and all round hastle free company... Read more
7th Aug 2019 (5 years ago)
A tempest
Winnard and brown have managed my property for over 12 months now and it was the best decision I ever made! I've been that happy since they took over the management.
Their rent on time product is toally hassle free letting when I didn’t think that was possible! Highly recommended!... Read more
Landlord
5th Aug 2019 (5 years ago)
D D
Another year with Winnard & Brown managing my property and they just keep delivering a quality service. Couldn't ask for a better tenant with rent always regular and on-time. Being at the opposite side of the world, periodic inspections and updates from Winnard & Brown give me a complete peace of mind service.... Read more
Landlord
1st Aug 2019 (5 years ago)
A Pearce
DREADFULL experience renting from this agency. Would not recommend. Not to be trusted. Extortionate fee charging. Lied about cleanliness of house wrongly implicating landlord had requested additional professional cleaning. Cut and pasted from previous report. Attributed damage wrongly. Didn't roll over initial contract resulting in excessive fee for new contract. Charged extra rent for gap between tenants when gap wasn't necessary as new tenants wanted to move in sooner. Doesn't answer e mails. Don't expect your full deposit back. Poor standard of communication with tenants. Wrongly stated a contract needed to be signed using a solicitor as a witness. DO NOT USE THIS LETTING AGENCY TO RENT FROM OR LET WITH.Note I was guarantor for my Daughter and her partner so I am able to leave a genuine review... Read more
Tenant
31st Jul 2019 (5 years ago)
N Davies-Croston
Been renting with them for years!! Have always been more than helpful. Love my landlord and the girls in the office are really friendly and a pleasure to deal with. Would definitely recommend to others!... Read more
Tenant
13th Apr 2018 (6 years ago)
C Yong-Ching
Terrible experience renting through Winnard & Brown. Would not recommend this company.... Read more
Tenant
23rd Oct 2017 (7 years ago)
W Carter
Stay away....initially this place looked like a professional set up, but unfortunately it geared up to take your money up front for credit checks etc to later be told it's non returnable even though it wasn't our fault to go ahead with the letting ..Avery disappointing expensive experience!... Read more
Tenant
5th Oct 2017 (7 years ago)
A Scott
The worst letting agency I've even come across. DO NOT RENT A PROPERTY FROM THEM!... Read more
Tenant
11th Jul 2017 (7 years ago)