5
I have been a tenant of vista abode/andrews estates since 2016 to this present day. Admittedly there have been staff in the past that were useless and unhelpful, the property I was in was a wreck and the landlord did not care one iota ! I became suicidal there , no one in the office cared or listened they believed I was just nuts and exaggerating. Until a new staff member took the time to come out and see the property himself, he tried and tried to organise contractors to fix the issues but as they were major structural problems the landlord didn’t want to foot the bill!!... however this new lettings guy was amazing ! And moved me to a new property immediately! He is a lifeline to me and my family, I am never ignored, never sugar coated and always made to feel listened to and valued as a tenant. I probably would not be here if it had not been the compassion , professionalism and hard work given to me and my family from this man, and his colleagues x... Read more
18th May 2021 (3 years ago)