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Great when you start renting, as soon as they know you're leaving expect to be treated appallingly. My husband requested an end to our tenancy before I could suggest he waited, at no point was I consulted (one of my friends studying law actually said I could sue for this as BOTH of our names are on the contract so legally they should have checked we were both happy to end the tenancy), as our house purchase was delayed we were facing homelessness, and having pleaded with brock taylor several times to help us find alternative accommodation and/or allow us to extend our moving date (even if only by a week which we KNOW would have been fine as the next tenants didn't move in straight away) brock taylor did NOTHING to help us. Not a single thing despite knowing I was pregnant and at risk of living on the street. They did nothing to help us find a new place which is frankly shocking. I am absolutely disgusted by the staff's apathy. Oh.. and expect to be completely ripped off by the company they use to check out, trying to claim the flat was professionally cleaned before we moved in (it wasn't) and that a singular coffee ground (must have fallen off the cloth we used to wipe the surfaces) constitutes a dirty cupboard, rather than allowing my husband the 1 second it would have taken to remove it.... Read more
23rd Apr 2021 (3 years ago)