Never used them.. they are just infected.
Good luck if you chose the agency... Read more
Buyer
25th Jan 2024 (11 mo. ago)
Words fail me - do not use this agent absolutely dreadful, made our life as miserable as hell.... Read more
Tenant
10th Jan 2024 (1 year ago)
When we decide to sell, we will use a different estate agent. Similar prices as other estate agents in the area, but only 5 viewings in 12 weeks. ... Read more
Seller
31st Jul 2021 (3 years ago)
Did a good job with a consistent flow of viewings etc. Well organized, friendly, I guess you are paying a healthy sum of money to them for the privilege vs hours spent marketing it on a few websites and managing your viewings (best part of £4K)... Read more
Seller
1st Jul 2021 (3 years ago)
Great when you start renting, as soon as they know you're leaving expect to be treated appallingly. My husband requested an end to our tenancy before I could suggest he waited, at no point was I consulted (one of my friends studying law actually said I could sue for this as BOTH of our names are on the contract so legally they should have checked we were both happy to end the tenancy), as our house purchase was delayed we were facing homelessness, and having pleaded with brock taylor several times to help us find alternative accommodation and/or allow us to extend our moving date (even if only by a week which we KNOW would have been fine as the next tenants didn't move in straight away) brock taylor did NOTHING to help us. Not a single thing despite knowing I was pregnant and at risk of living on the street. They did nothing to help us find a new place which is frankly shocking. I am absolutely disgusted by the staff's apathy. Oh.. and expect to be completely ripped off by the company they use to check out, trying to claim the flat was professionally cleaned before we moved in (it wasn't) and that a singular coffee ground (must have fallen off the cloth we used to wipe the surfaces) constitutes a dirty cupboard, rather than allowing my husband the 1 second it would have taken to remove it.... Read more
Tenant
23rd Apr 2021 (3 years ago)
I would definitely recommend Brock Taylor for both a seller or a buyer. Josh was great and gave us lots of advice on selling our property and was happy to help at every step during the sales process. Leanne, the sale progressor was amazing. She went above and beyond for us and also the buyer. She was always on hand and kept us informed at every step, working late and making sure she kept us updated. Leanne was happy to help, even though we are in lockdown during Covid 19, she has always found a way to help and was such a friendly person to chat to. Thank you so much Leanne for pushing our sale forward, you are a godsend... Read more
Seller
15th May 2020 (4 years ago)
Not a positive experience. 1 viewing only and no feedback - took 3 of chasing to get feedback from the agent who had never seen the house before. After 2 months I insisted their agents see our house. When we gave notice the manager was rude and then sent multiple emails disparaging other agents and contradicting himself. Kept asking for Rightmove data and never received it as they had our email wrong and did not correct it. Already better standards and viewings after 1 week with new agent at same price.... Read more
Seller
25th Oct 2019 (5 years ago)