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FBM Estate Agents
4.5
96 reviews
- Branches 4
- Properties for sale 180
- Average time to sale 19 weeks
About FBM
FBM have 4 branches and they mainly list properties in SA73, SA70, SA71 and SA61. Over the last six months, they've listed 180 properties, with an average time to sale of 19 weeks.
FBM fees
Estate Agent fees vary depending on the area and the level of service offered. In the areas FBM operate, the average fee is 0%.
Get a quote for selling your property.Top performing FBM branches
Latest reviews for FBM
A Johnson
1
FBM are categorically the worst estate agent I have had the displeasure of working with. From initial engagement, they overcomplicated what should have been a straightforward buying process and despite having undertaken proof of fund checks with our solicitor (who coincidently are regulated by the SRA) we were forced to utilise lifetime legal - at our cost!. When this was queried it was advised that this would provide protection in the event the property would fall through. After originally having our offer accepted, weeks elapsed with abysmal communication. Despite assurances everything was progressing as it should be, we then had the unfortunate news that the other side had pulled out of the deal (bad but an unfortunate consequence of current regulations). We initially tried to resurrect the deal but it was proving difficult so we pulled out. FBM then contacted us to advise the other side would again accept our offer. At this stage weeks and weeks had elapsed and we were given assurances that the sale would go ahead. FBM managed the communications with the other side but it soon became apparent we were being misled and the deal we had presented was not acceptable to the other side. The communication was abysmal and at times we were given conflicting updates by FBM and the other sides solicitor on the same day!! Our solicitor commented that it was one of the the worst experiences she has had with an estate agent and we certainly share that view. Even worse, when we then tried to recover the costs of the sale falling through (the reason we went through the initial unnecessary hardship of using their third party lifetime legal (which they no doubt get a kick back from!) we were told our membership had expired and we were unable to recover. In all my years of experience buying and negotiating 100s of property deals, FBM are categorically the worst estate agent I have worked with. My disappointment at losing the sale is miniscule in comparison at my displeasure of having to deal with FBM, their abysmal communication and incompetence in progressing what should have been a straightforward case. If the offer was not acceptable, they should have advised this from the start which would have saved us months of cost and time - instead we were strung along and felt like they served as a barrier to doing the deal rather than actually assisting to progress the sale. Definitely an estate agent to avoid.
3rd Jan 2025 (16 days ago)
K Jones
5
Anwen was super helpful and knowledgeable and went out of her way to support our requests for viewing.
2nd Jan 2025 (17 days ago)
J Price
5
Thanks to the FBM Pembroke team. Big shout out to Donna, Charlotte and Anwen. I truly believe that my purchase would not have happened within the timeframe without your help. Thank you very much for your communication skills, attention to detail and support throughout the whole process. Jill.
5th Dec 2024 (6 weeks ago)
C Fitzpatrick
5
FBM were very supportive during our property viewing
29th Nov 2024 (7 weeks ago)
N Blake
5
Charlotte from FBM showed us around the property on two occasions and each time she was very informative and knowledgeable. We never felt rushed and nothing was too much trouble. Thank you Charlotte
1st Nov 2024 (11 weeks ago)
Anonymous Homeseller
3
Sold privately was not impressed by the office staff in Milford Haven. Unprofessional and not helpful.
21st Oct 2024 (13 weeks ago)
All 4 FBM branches
Anonymous Homeseller
5
well we so impressed by fbm they took our property on after another agent they were very professional in all aspects leanne was exceptional in her sales technique
was just over eight weeks which was good kept us up to date all the way through i must also thank kayleigh fbm should be proud of there sales teams
Richard Michelle
30th Aug 2024 (20 weeks ago)
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Anonymous Home Buyer
1
Well, basically told things by the senior agent which were not the fact at all and he even smirked at me when I gave him an initial offer price.
Would not recommend them after our experience.
30th Oct 2023 (1 year ago)
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- Average asking price achieved
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A Johnson
1
FBM are categorically the worst estate agent I have had the displeasure of working with. From initial engagement, they overcomplicated what should have been a straightforward buying process and despite having undertaken proof of fund checks with our solicitor (who coincidently are regulated by the SRA) we were forced to utilise lifetime legal - at our cost!. When this was queried it was advised that this would provide protection in the event the property would fall through. After originally having our offer accepted, weeks elapsed with abysmal communication. Despite assurances everything was progressing as it should be, we then had the unfortunate news that the other side had pulled out of the deal (bad but an unfortunate consequence of current regulations). We initially tried to resurrect the deal but it was proving difficult so we pulled out. FBM then contacted us to advise the other side would again accept our offer. At this stage weeks and weeks had elapsed and we were given assurances that the sale would go ahead. FBM managed the communications with the other side but it soon became apparent we were being misled and the deal we had presented was not acceptable to the other side. The communication was abysmal and at times we were given conflicting updates by FBM and the other sides solicitor on the same day!! Our solicitor commented that it was one of the the worst experiences she has had with an estate agent and we certainly share that view. Even worse, when we then tried to recover the costs of the sale falling through (the reason we went through the initial unnecessary hardship of using their third party lifetime legal (which they no doubt get a kick back from!) we were told our membership had expired and we were unable to recover. In all my years of experience buying and negotiating 100s of property deals, FBM are categorically the worst estate agent I have worked with. My disappointment at losing the sale is miniscule in comparison at my displeasure of having to deal with FBM, their abysmal communication and incompetence in progressing what should have been a straightforward case. If the offer was not acceptable, they should have advised this from the start which would have saved us months of cost and time - instead we were strung along and felt like they served as a barrier to doing the deal rather than actually assisting to progress the sale. Definitely an estate agent to avoid.
3rd Jan 2025 (16 days ago)
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- Average asking price achieved
- Average sale time
- Properties sold
Anonymous Homeseller
3
Sold privately was not impressed by the office staff in Milford Haven. Unprofessional and not helpful.
21st Oct 2024 (13 weeks ago)
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