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I would not use this company again or recommend them. We used them to sell our house which cost us over 3k.
We heard from them maybe twice during the whole process. (It was a 6 month process).
The house was undervalued.
Our first buyer dropped out and we found out via the surveyor they had booked, not the estate agent.
They could benefit from hiring a photographer as the pictures where not great.
The client portal was not updated so we had no clue what point of the sale we were at unless we asked the solicitor.
The for sale sign got to under offer but never changed to sold.
We didn't receive any instruction when it came to moving day- no check in or anything and once they'd been paid there was no email to say thankyou for the business or anything if the sort.
I'm not sure if all estate agents are like this but over 3k seems like far too much money for the work done.... Read more
17th Aug 2023 (8 mo. ago)