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- Frank Wyles and Co - St Annes
Frank Wyles and Co - St Annes
Opens tomorrow at 9:00am
21 Orchard Road, Lytham, St Annes, Lancashire, FY8 1RY
Frank Wyles and Co St Annes are an estate agent in Lytham St Annes. They mainly list properties in FY8, FY4 and FY2. Over the last 6 months, they've listed 104 properties, with 91 currently on the market. Most of the properties listed have 3 bedrooms. They list properties for sale on Rightmove and OnTheMarket.
Opening hours
- Monday 9:00am - 5:30pm
- Tuesday 9:00am - 5:30pm
- Wednesday 9:00am - 5:30pm
- Thursday 9:00am - 5:30pm
- Friday 9:00am - 5:30pm
- Saturday 9:00am - 5:00pm
- Sunday 1:00pm - 4:00pm
View all details
Frank Wyles and Co - St Annes Reviews (55)
Have you used this agent?
56%
5%
5%
7%
25%
All (55)
Seller (10)
Buyer (3)
Landlord (1)
Tenant (7)
General (34)
K pothecary
Our house move took a very long time, through nobody’s fault, and Frank Wyles were helpful every step of the way. Every time an issue came up they were so helpful with solutions and were very active in getting everything smoothed out. They were responsible for the houses below and above us in the chain and it made everything a lot easier. Alison was a particular support when things got stressful - I felt like I could ring her when things were going wrong and she’d always have already looked into a solution. I feel like I need to ring her now we’re all moved in and decorating just to get more of her advice! Very happy with the service from all the team.
6th Feb 2025 (7 weeks ago)
C Sanders
Dreadful.
Had to take the sale away from you and deal with it ourselves. Money well spent.
Seller
22nd Jan 2025 (9 weeks ago)
L jones
Thankyou Frank for taking time to send me emails of flats to rent in Lytham St Anne's helping me to try & find somewhere to live Louise Jones very much appreciated Thankyou ??????
7th Dec 2024 (15 weeks ago)
Anonymous Homeseller
Not using them anymore. Disappointed that viewers sent to us did not have the budget. They need to do more checks on potential purchases. Would have been much better if owner had sent a professional photographer instead of himself who is no David Bailey! Photographs of a property are so important as most people look on line rather than walk into an Estate agents. Staff were really nice to deal with not a problem with owners staff.
Seller
16th Nov 2024 (18 weeks ago)
L Trimble
Sarah is an absolute credit to the team, extremely helpful, professional, polite and passionate about her job. It is very rare you come across viewing agents like Sarah.
23rd Oct 2024 (22 weeks ago)
S Melles
Very poor service
29th Aug 2024 (6 mo. ago)
D W
Don't choose them unless you are prepared to:
1. Lose all your deposit because they require you to pay for the time they spend looking for a new tenant, even though you gave a 1-month notice and the contract didn't state that you need to do so.
2. Not receive any support from them; for example, the bin was missing from day one, and they ignored all the emails I sent requesting a new bin instead of sharing with the neighbour.
3. Pay for equipment repairs (washing machine, water heater, etc.) even though the contract states that the landlord is responsible for repairs.
4.Receive an email from them asking you to pay your rent to a new account that is different from the one in the contract. They can claim that they never received the rent, so be aware!
Tenant
23rd Jun 2024 (9 mo. ago)
Jack
Avoid. This is a family-run business, so they are all scammers, especially the agent called David Wiseman. They will ask you to pay for extra days for them to find a replacement (even if you gave them a 30-day notice and it’s not stated in your contract & you are in a periodic contract). If you don’t agree, they threaten to take your deposit.
Edit: The "Notice that you must leave" by community and local government on P14 stated that: "If the tenant is a periodic tenant, any notice they must give, its length and how it should be served, will be at the discretion of the landlord. Any notice given by the tenant should reasonably bring the tenancy to an end at the end of a complete period of the tenancy (for example, at the end of a month, if the tenancy is by the month) although this requirement should be stated clearly in the tenancy agreement. If the tenancy agreement is silent on any of the above issues, this is likely to be regarded as the tenant having been given no obligation to provide notice.”
Edit 2: The common law states that you are not responsible for anything that's not in the contract. You are only responsible for the services you used unless stated otherwise in the contract.
Don't believe their lies and fight for your deposit!
They are just trying to raise the rent using your money. If they can’t find a new tenant who agrees to the overpriced rent they will then drop the price back down. And that's when they tell you all your money is gone.
Tenant
18th Jun 2024 (9 mo. ago)
A hall
Maintenance team very proffesional helen was prompt dealing with electrical issue however other issues weren't dealt with ie front door light. .as a town councillor we have a duty of care to our people. In the town. I've had to log it with housing officer. .
8th May 2024 (10 mo. ago)
R Spirit
They need to change their system. First place I've enquired about a viewing that wants ALL MY INFO before I'm even eligible to be booked in to view anywhere. By all I mean they send a long form and want you to add your landlords personal phone number, full name, plus other personal info etc... (this is BEFORE you can even view a place). It's a required field to move on with the form before you're even told whether you can view the place or not! . Won't be using them at all.
26th Apr 2024 (10 mo. ago)
M Latham
Very poor company ,very poor service and standard of care.
If you are a Landlord they are your best friend if you are a tenent with a issue don't hope for much.
Poor health and safety and don't seem to have any standards when it comes to the action of their landlords.
Tenant
11th Apr 2024 (11 mo. ago)
Anonymous Home Buyer
Dreadful company. Cancel viewings at the last minute and don't particularly seem bothered. Their valuation process is also beyond a joke. Avoid.
Buyer
26th Jan 2024 (1 year ago)
Anonymous Home Buyer
Cancels viewings at last minutes notice. Also their valuation process is shambolic to say the least. No customer care whatsoever.
Buyer
25th Jan 2024 (1 year ago)
K T
Excellent, thank you
8th Nov 2023 (1 year ago)
K Davies
We have just exchanged contracts. We have never felt this company were working on our behalf, just desperate to get a sale through, sorry Jackie and Lisa but that's how we feel.
Seller
11th Sep 2023 (1 year ago)
T Ball
I would not use this company again or recommend them. We used them to sell our house which cost us over 3k.
We heard from them maybe twice during the whole process. (It was a 6 month process).
The house was undervalued.
Our first buyer dropped out and we found out via the surveyor they had booked, not the estate agent.
They could benefit from hiring a photographer as the pictures where not great.
The client portal was not updated so we had no clue what point of the sale we were at unless we asked the solicitor.
The for sale sign got to under offer but never changed to sold.
We didn't receive any instruction when it came to moving day- no check in or anything and once they'd been paid there was no email to say thankyou for the business or anything if the sort.
I'm not sure if all estate agents are like this but over 3k seems like far too much money for the work done.
Seller
17th Aug 2023 (1 year ago)
R Hanlon
The staff at Frank Wyles were very helpful and organised a viewing within one hour.
11th Jun 2023 (1 year ago)
M Esslinger-Raven
Bar far the best estate agents I have ever had the pleasure of talking to, working with and living under. We have rented from Frank Wyles for the past year and a half and they have been absolutely fantastic. If we have ever had problems (shower leaking, roof leaking, locks falling out, kitchen electrics cutting out) they have messaged or called within minutes, made sure that we were okay and arranged a plan. Their roofers, electrician, builder and everyone in their team are equally as fantastic as they are and incredibly knowledgeable (we have saved their numbers for when we move!). Even at 2000/8pm on a Sunday Frank Wyles called me back when I thought we were alone with the problem and sorted us out! They are always kind, patient and incredibly knowledgeable. Talking to them feels like talking to family or friends. They are so understanding and Helen and Lindsey have gone above and beyond for us multiple times, they are true assets to the company and deserve a pay rise plus the recognition that they have been and are amazing! They have been the best estate agents we have EVER lived with and nothing was ever too much. Thank you for the past year and a half and we will be sorry to leave you.
Tenant
28th Sep 2022 (2 years ago)
Anonymous Tenant
Would seem like this company continue with viewings when applications are in hand to cover themselves, they don't care if you then show an interest. Very poor Comms from them when asked questions. Unprofessional
Tenant
8th Sep 2022 (2 years ago)
A Wharton
I have noticed this evening that the property we viewed last week now been marked as let agreed. We rang after viewing this property within the hour and we advised we were interested and would like the interest to go forward. I was told by the person who showed us the property that we would hear within the next few days and he took a our details .
I am disgusted how we have had absolutely no contact from yourselves even though you had my email , contact number and my address.
I am very disappointed that you didn’t even have the decency or professionalism to let us know what was happening . We will continue to look for a suitable property but it certainly will not be through you .
2nd Sep 2022 (2 years ago)
S Eastham
Only just registered
23rd Jul 2022 (2 years ago)
R Rovers
I have my own property and unfortunately it’s located next to one managed by Frank Wyles. They are a nightmare for contacting, they almost force you to use what’s app. They will ignore you, never action requests. The property they manage it’s causing damage to my own. They been informed about this but clearly have no intention of resolving the matter.
2nd Jul 2022 (2 years ago)
D Lamb
I was disappointed after ringing and leaving me details I had to contact them again and then to find out that there was no other slots left for me to view.
22nd May 2022 (2 years ago)
M McVey
The service from Frank Wyles & Co was excellent for our recent house move. From the valuation visit to the help they gave us in chasing solicitors and getting our sale over the line. Alison, Matthew and Lesley were especially helpful. Thank you to all. Highly recommended.
Seller
24th Mar 2022 (3 years ago)
A Michelle
I tried for 2 weeks to get in touch with them regarding a property. Left numerous emails, viewing requests, voicemails and i called multiple times- never heard back. The branch was roughly 45 minutes away from me and i had covid throughout this time so wasnt able to just pop in, so my friend went in about the property and they said they just got off the phone with someone who wants it. She gave them my details in case something went wrong. Only then I hear back (2 weeks later) that the property is gone.
Was disappointing really. I tried for weeks and heard nothing- no response and then its gone like that and probably only because my friend went in and said i had been trying for weeks.
9th Jan 2022 (3 years ago)
P Hale
A pleasure dealing with an experienced and knowledgeable estate agent Frank Wyles
12th Nov 2021 (3 years ago)
L Green
Very helpful
6th Nov 2021 (3 years ago)
Anonymous Homeseller
Very knowledgeable and realist. Friendly and professional throughout. A family firm well established whome over the years we have had complete satisfaction with both property purchases and sales.
Seller
30th Sep 2021 (3 years ago)
J deng
I felt they were very pushy, misleading and condescending at times, often having their own agenda without care for the client.
25th Aug 2021 (3 years ago)
D Moran
Lovely people
20th Aug 2021 (3 years ago)
A Willday
Very professional and polite
5th Aug 2021 (3 years ago)
R Ashworth
Excellent service from local estate agent with great knowledge of area. Very competitive price.
6th Jul 2021 (3 years ago)
loserbean9
Very good service
25th Jun 2021 (3 years ago)
G kirkham
Agent was professional and pleasant.
15th May 2021 (3 years ago)
A Park
Top notch service, friendly and professional.
31st Mar 2021 (3 years ago)
D HOWARTH
We purchased a property through Frank Wyles and were impressed with how friendly & professional Jackie was. She helped us with several issues with the property and kept us informed every step of the way. We really appreciated all the time & help Jackie gave us during a challenging time. Excellent service.
Buyer
9th Feb 2021 (4 years ago)
L Taylor
I wanted to view a house that I've seen twice and would really like to look at. I emailed from the site I used directly to FW&C and I followed up 3 days later with a call as Id heard nothing. They stated they would call be back to arrange a viewing.... So I would love to be able to write a full review but I'm still awaiting my call back from 2 weeks ago! If I get the call, I'll write a new review.
1st Dec 2020 (4 years ago)
K Harrold
Excellent. Thanks Frank.
1st Sep 2020 (4 years ago)
M Mckillion
Friendly staff and lovely food.
3rd Aug 2020 (4 years ago)
T berriman
Good service
17th Jul 2020 (4 years ago)
tigger251259
I feel that they could allow more than 1 couple in the shop as there is plenty of room to allow social distancing. There were 2 staff at social distancing desks and both were chatting to 1 customer. Not pleasant having to wait outside in the cold or rain, so didnt wait .
30th Jun 2020 (4 years ago)
M buckley
Very disappointed 4 months ago the wind blew one of Frank wyles signs down on my car which was fastened with one single zip tied to a gate sign has left a nice big dent on my bonnet since then it's been drill and fasten to the wall like it should of been done in the first place now my bonnet has started to rust so I'm not very happy about this looks like i will have to pay to get it fix but if this is the type of cowboys they're sending out to put signs up god help the maintenance team who look after the properties
20th May 2020 (4 years ago)
V Wright
Good service, courteous and highly knowledgeable of the area
16th Feb 2020 (5 years ago)
P Bulmer
Saw an apartment I liked, and within 2 weeks I was moved in. Lesley was fantastic to deal with. Answered all my questions with honesty, helped me with any queries I had, never left me in the dark. Always kept me informed and up to date. The whole process was effortless and stress free. Darren the gas man has also been a big help with any info I've needed, and talked me through the work that had been done to the boiler prior to the start of my tenancy. Thank you Lesley and the team at Frank Wyles & Co. Brilliant service from a brilliant estate agents ????????
Tenant
26th Jan 2020 (5 years ago)
J Parkes
Will sell your house if they can, and will be honest about the peice you'll get!
Seller
13th Nov 2019 (5 years ago)
D MARR
They were very helpful & friendly, going out their way to help me when I was delaid
5th Jul 2019 (5 years ago)
S Shorrock
Frank is an excellent advisor and gentleman, which he was 14 years ago when he helped me purchase my current property. We are hoping the sale goes smoothly. Highly recommended.
Seller
3rd Jul 2019 (5 years ago)
A Nuttall
Used Frank Wyles for over 3 years now for a couple of rentals. Very helpful and friendly staff
Landlord
2nd Jun 2019 (5 years ago)
S Kaya
In employing Frank Wyles estate agents as
l did in the sale of 48 Kingsway ansdell
FY8 1AD,
One encounters,professionalism,Efficiency,
Courtesy,and proactive undertaking.
l'am very greatful to the excellent
staff for quick turnaround of this sale!..
JOHN JENNINGS
Seller
18th Jan 2019 (6 years ago)
A 211
having dealt with the company recently i have no problem in recommending them as they were excellent thanks very much
12th Jan 2019 (6 years ago)
P Wilkinson
Very helpful
19th Oct 2018 (6 years ago)
M Brooks
Good
25th Aug 2018 (6 years ago)
D Brown
Great estate agents, professional staff that look after you so well , a quick and efficient sale
Seller
22nd Feb 2018 (7 years ago)
J Howarth
Very professional helpful friendly estate agents. Staff are all lovely and made my whole rental process quick easy and efficient. Would highly recommend.
Tenant
12th Nov 2017 (7 years ago)
T Apollyon
Fantastic estate agents located in a coastal gem St Annes On Sea. staff seemed equipped to deal with all manner of situations and were friendly + efficient . Recommended business.
14th Aug 2017 (7 years ago)
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