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  1. Home
  2. Townends
Townends Logo

Townends Estate Agents

4.4
Average 4.4/5 Stars
225 reviews
  • Branches 8
  • Properties for sale 204
  • Average time to sale 13 weeks

About Townends

Townends have 8 branches and they mainly list properties in TW18, TW16, GU21, CR0, W5, SW18, TW20 and TR11. Over the last six months, they've listed 204 properties, with an average time to sale of 13 weeks.

Townends fees

Estate Agent fees vary depending on the area and the level of service offered. In the areas Townends operate, the average fee is 1.53%.

Get a quote for selling your property.

Latest reviews for Townends

Milad
5
5/5 Stars
Very supportive and personal service from this branch, in particular from Sardorbeck. I had previously enquired about a property that was already under offer, which I was disappointed about. However, Sardorbeck kept me in mind for months later and called me up when that deal fell through, and now I'm in the process of purchasing. Good, personal service - would recommend to others looking to purchase in this area.... Read more
22nd Jul 2022 (20 days ago)
Alice Kilian
1
1/5 Stars
My friends and I rented a student property from Townsend for the academic year 2021/22. We have been very disappointed with their treatment of us. Reported issues take weeks/months to be fixed, which would be understandable is they had a system that reflected problems in priority order but instead fix minor aesthetic issues while we were left with a broken washing machine for 4 weeks, a broken shower for 9 weeks and numerous other issues with key appliances. It was only after multiple phone calls and emails from multiple house members that our issues were logged let alone fixed. At the beginning of our tenancy we reported faults with the house from the previous tenants and we were told our oven was broken, a few days later someone came to clean the oven and we told the cleaner that it was broken so not to clean it. Townsend then sent the cleaning lady back after telling her that we had lied about the oven and that they had no idea why we thought it was broken. The staff don’t seem to note down problems or communicate with each other and then when we called again to follow up, they claim not to know anything about it. Perhaps this is genuine incompetence or more likely just unorganised staff who couldn’t care less. They are always very polite but this is no constellation as they manage to blame contractors or landlords for every issue that is brought up. There is no accountability for any problem. Other students have had similar issues to us but it seems to be justified each time by saying that this is simply the student experience. If this is the student experience we should be paying student discounted prices rather than £2500 a month. Another ongoing issue that we have faced with Townsend is them giving house keys to contractors without first telling us. On multiple occasions we have woken up to unknown men in our house and panicked before them telling us who they were and why they were in our kitchen. This was reported to Townsend who apologised and said it wouldn’t happen again. Despite our complaints on multiple occasions, strangers still let themselves in throughout the year. We also reported mould multiple times and were told to just clean it off the wall. Students are treated very poorly and aren’t taken seriously simply because we are students. Would not recommend this service to anyone hoping for a relaxed and comfortable tenancy.... Read more
22nd Jun 2022 (7 weeks ago)
Richard V
5
5/5 Stars
Great staff with excellent communication, Bek really went the extra mile to ensure I was kept updated through the whole process. Would highly recommend!... Read more
21st Jun 2022 (7 weeks ago)
Bruce Cheltenham
5
5/5 Stars
Stirling Ackroyd are by far the best estate agent I used when trying to sell my flat. The staff were professional and kept me informed of all the progress. Special thanks to Feroza and Sardobeck (Beck) who managed the process and helped me secure the sale.... Read more
21st May 2022 (12 weeks ago)
Alex Ford-Palmer
5
5/5 Stars
Will Eva was great every step of the way when it came to leasing a property through townsends! Very responsive and helpful and generally a great guy. He’s also been brilliant in providing tenant reviews for properties leased down the line. Overall a great experience which I would highly recommend.... Read more
5th May 2022 (14 weeks ago)
Emma Andersson Holmqvist
5
5/5 Stars
Great company to deal with when looking for a rental. It was a quick and easy process from start to end & very helpful and friendly staff... Read more
20th Apr 2022 (16 weeks ago)

All 8 Townends branches

Regents - Staines Logo

Regents - Staines

161 High Street, TW18 4PA
5.0
Average 5/5 Stars
Mukesh Patel
5
5/5 Stars
Would highly recommend Regents after spending some time looking for Tenants with other estate agents. Was very surprised how fast they secured my new Tenants. Highly recommend using Regents and the customer service was fantastic.... Read more
24th Jul 2017 (5 years ago)
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  • Average asking price achieved
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Regents - Sunbury On Thames Logo

Regents - Sunbury On Thames

55 Staines Road West, TW16 7AH
4.8
Average 4.8/5 Stars
Amr Elshaer
4
4/5 Stars
Nice and helpful staff who help you to find the property you looking for.... Read more
24th Dec 2017 (4 years ago)
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  • Average asking price achieved
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Regents - Woking Logo

Regents - Woking

Unit 9 The Goldsworth Park Centre,Woking, GU21 3LG
5
Average 5/5 Stars
Matt Murrells
5
5/5 Stars
Outstanding guy and great salesman (Zack) easy to talk to and on point with his properties and knowledge. Haven't bought yet but exceeds to what your needs and wants are.... Read more
20th Sep 2017 (4 years ago)
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  • Properties sold
Townends - Croydon Logo

Townends - Croydon

83-85 High Street, CR0 1QF
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  • Average asking price achieved
  • Average sale time
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Townends - Ealing Logo

Townends - Ealing

41 The Broadway, W5 2NP
5
Average 5/5 Stars
Anonymous Landlord
5
5/5 Stars
Townsend in Ealing have been our chosen letting agent for years now. The service is brilliant. We have had exceptional Tennant's. Whenever there a tennant change Townend Ealing have swiftly re-let. They are a delight to work with. We have always given a 5star rating.... Read more
19th Mar 2019 (3 years ago)
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  • Average asking price achieved
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Townends - Earlsfield Logo

Townends - Earlsfield

364 Garratt Lane, SW18 4ES
4.8
Average 4.8/5 Stars
Milad
5
5/5 Stars
Very supportive and personal service from this branch, in particular from Sardorbeck. I had previously enquired about a property that was already under offer, which I was disappointed about. However, Sardorbeck kept me in mind for months later and called me up when that deal fell through, and now I'm in the process of purchasing. Good, personal service - would recommend to others looking to purchase in this area.... Read more
22nd Jul 2022 (20 days ago)
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Access detailed insights of how this agent performs
  • Average asking price achieved
  • Average sale time
  • Properties sold
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