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- Youngs RPS
Youngs RPS Estate Agents
4.5
44 reviews
- Branches 4
- Properties for sale 113
- Average time to sale 14 weeks
About Youngs RPS
Youngs RPS have 4 branches and they mainly list properties in NE66, NE1, NE46 and DL7. Over the last six months, they've listed 113 properties, with an average time to sale of 14 weeks.
Youngs RPS fees
Estate Agent fees vary depending on the area and the level of service offered. In the areas Youngs RPS operate, the average fee is 1.21%.
Get a quote for selling your property.Top performing Youngs RPS branches
Latest reviews for Youngs RPS
M Chilton
1
YoungsRPS (YRPS) are possibly the worst estate agent I have ever used, and I really mean that. Like any estate agent, they are happy to take your money - and I can forgive that, they are a business after all. However, what I can’t forgive is them letting out a property with the following Category 1 and Category 2 hazards:
- Excessive Cold, due to a poor heating system meaning that the radiators can’t work to full capacity.
- Carbon Monoxide and Fuel Combustion, the vent situated in the chimney breast wall in the first floor bedroom (WHERE ONE OF THE CHILDREN SLEPT!!) allowed fumes into the room from the open fire in the living room when lit.
- Water Supply, the water was supplied by a borehole. When risk assessed by the Council this was found to contain E.Coli, Coliform Bacteria, and Lead. The water was often orange and left a gritty residue in the bath and kettle for example. From the water samples, high levels of iron were detected in the water supply. None of this was acted on.
- Damp and Mould Growth, there was evidence of rising and penetrating dampness throughout the property - exacerbated by lack of a proper heating system to the property.
- Domestic Hygiene, there was evidence of mice and rat infestations within the property with visible access points which rodents had used to gain entry.
- Falling between Levels, there were no window restrictions to the first floor windows which are low to floor level.
- Electrical Hazards, there were an insufficient amount of sockets throughout the property which heightened the use of extension cables, and therefore increases the risk of fire due to overloading. The thermostat associated with the private water system showed signs of short circuiting between the neutral and live parts of the the circuit.
Furthermore, when taking the complaint to youngsRPS, Harry Morshead was incredibly dismissive of our claims and it seemed that YRPS were significantly more concerned with protecting the landlords interests rather than ours. Apparently, “This property has been successfully let on numerous occasions with no issue” which of course, meaning that everything I had claimed was a complete fabrication.
To make matters worse, we received notification from YRPS that not only was the deposit to be withheld, but there was a claim of a further £2000 to pay for damages.
Thankfully we had already approached the Local Authority to carry out an inspection, and a prohibition was placed on the property (“not to use the premises for residential or any other occupation by any person”), following this we sent an instruction to our solicitor to start legal proceedings against the landlord.
A meagre offer was made by the landlord, and whilst I don’t think it was enough, we had to go on the advice of our solicitor and decided to settle out of court. As part of this, I went back to YRPS and told them to stick the £2000 claim where the sun doesn’t shine, which was ultimately accepted.
Whilst YRPS were quick to point out that “we do (did not) not manage the property, and in a sense we only let it”, I would argue that the advertisement for the property was through YRPS, the application was through YRPS, and all dealings prior to moving into the property were indeed with YRPS and YRPS take fees from the landlord and the tenants, therefore whether YRPS wish to admit it or not, they have an interest in the deal brokered, and therefore have an obligation to ensure that properties rented out under their banner - irrespective of being managed or not - should meet minimum standards and be safe for the tenants.
Since then, we have managed to buy our own property and don’t have the worries of the pitfalls of renting (and avoided this company, for obvious reasons - who knows what we would’ve ended up buying!). But to anyone who is in rentals. Please, for your own sanity and safety carry out as many checks as possible and get the relevant assurances in place before committing to a rental that is through YRPS.
3rd Apr 2024 (23 days ago)
W Swan
5
I had had a lot of bad experiences with estate agents in the past, but chose Youngs RPS as I really warmed to Sarah Butterfield, who was my initial point of contact when viewing the cottage I would go on to buy, back in 2021.
Over the past three years, the entire team at Hexham, including Will, Teresa, Louise & Kyra have seen me through not only that purchase, but two subsequent rentals and finally a sale in 2024.
I can wholeheartedly recommend Youngs RPS, both the sales & lettings department, for their first-class service, great communication and unrelenting support, making the often fraught business of selling/letting so much smoother and more bearable. Many many thanks!
28th Feb 2024 (8 weeks ago)
Anonymous Homeseller
5
Their knowledge of the local area and their marketing was very good. The housing market softened in Northallerton softened which was out of their control but they continued to work with us and we are currently sold STC. Overall Youngs RPS have provide excellent service.
14th Feb 2024 (10 weeks ago)
A McLean
1
I contacted this company twice in relation to renting a cottage just outside Hexham. I received neither an acknowledgement or an answer to my questions. I have now discovered the property has been let. I will now avoid this company.
21st Dec 2023 (18 weeks ago)
H B
5
We received fantastic service from YoungsRPS. Our property was quickly sold. Communication from the team was friendly and informative throughout the whole process. We would highly recommend them.
7th Dec 2023 (20 weeks ago)
G Grieve
5
First class the girls professional friendly and went above and beyond with a few problems along the way they sorted them out can highly recommen
4th Dec 2023 (21 weeks ago)
All 4 Youngs RPS branches
G JORDON
5
Rosie and her team are throughly professional and I recommend them highly. They are quick to respond to any questions and are very supportive in the whole selling process. I can't fault their services and they go the extra mile in advice and support. Head and shoulders above most other agents.
11th May 2022 (1 year ago)
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Access detailed insights of how this agent performs
- Average asking price achieved
- Average sale time
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Youngs RPS - Commercial
Shakespeare House, 18 Shakespeare Street, Newcastle upon Tyne, NE1 6AQ
Access detailed insights of how this agent performs
- Average asking price achieved
- Average sale time
- Properties sold
M Chilton
1
YoungsRPS (YRPS) are possibly the worst estate agent I have ever used, and I really mean that. Like any estate agent, they are happy to take your money - and I can forgive that, they are a business after all. However, what I can’t forgive is them letting out a property with the following Category 1 and Category 2 hazards:
- Excessive Cold, due to a poor heating system meaning that the radiators can’t work to full capacity.
- Carbon Monoxide and Fuel Combustion, the vent situated in the chimney breast wall in the first floor bedroom (WHERE ONE OF THE CHILDREN SLEPT!!) allowed fumes into the room from the open fire in the living room when lit.
- Water Supply, the water was supplied by a borehole. When risk assessed by the Council this was found to contain E.Coli, Coliform Bacteria, and Lead. The water was often orange and left a gritty residue in the bath and kettle for example. From the water samples, high levels of iron were detected in the water supply. None of this was acted on.
- Damp and Mould Growth, there was evidence of rising and penetrating dampness throughout the property - exacerbated by lack of a proper heating system to the property.
- Domestic Hygiene, there was evidence of mice and rat infestations within the property with visible access points which rodents had used to gain entry.
- Falling between Levels, there were no window restrictions to the first floor windows which are low to floor level.
- Electrical Hazards, there were an insufficient amount of sockets throughout the property which heightened the use of extension cables, and therefore increases the risk of fire due to overloading. The thermostat associated with the private water system showed signs of short circuiting between the neutral and live parts of the the circuit.
Furthermore, when taking the complaint to youngsRPS, Harry Morshead was incredibly dismissive of our claims and it seemed that YRPS were significantly more concerned with protecting the landlords interests rather than ours. Apparently, “This property has been successfully let on numerous occasions with no issue” which of course, meaning that everything I had claimed was a complete fabrication.
To make matters worse, we received notification from YRPS that not only was the deposit to be withheld, but there was a claim of a further £2000 to pay for damages.
Thankfully we had already approached the Local Authority to carry out an inspection, and a prohibition was placed on the property (“not to use the premises for residential or any other occupation by any person”), following this we sent an instruction to our solicitor to start legal proceedings against the landlord.
A meagre offer was made by the landlord, and whilst I don’t think it was enough, we had to go on the advice of our solicitor and decided to settle out of court. As part of this, I went back to YRPS and told them to stick the £2000 claim where the sun doesn’t shine, which was ultimately accepted.
Whilst YRPS were quick to point out that “we do (did not) not manage the property, and in a sense we only let it”, I would argue that the advertisement for the property was through YRPS, the application was through YRPS, and all dealings prior to moving into the property were indeed with YRPS and YRPS take fees from the landlord and the tenants, therefore whether YRPS wish to admit it or not, they have an interest in the deal brokered, and therefore have an obligation to ensure that properties rented out under their banner - irrespective of being managed or not - should meet minimum standards and be safe for the tenants.
Since then, we have managed to buy our own property and don’t have the worries of the pitfalls of renting (and avoided this company, for obvious reasons - who knows what we would’ve ended up buying!). But to anyone who is in rentals. Please, for your own sanity and safety carry out as many checks as possible and get the relevant assurances in place before committing to a rental that is through YRPS.
3rd Apr 2024 (23 days ago)
See all reviews
Access detailed insights of how this agent performs
- Average asking price achieved
- Average sale time
- Properties sold
Anonymous Homeseller
5
Their knowledge of the local area and their marketing was very good. The housing market softened in Northallerton softened which was out of their control but they continued to work with us and we are currently sold STC. Overall Youngs RPS have provide excellent service.
14th Feb 2024 (10 weeks ago)
See all reviews
Access detailed insights of how this agent performs
- Average asking price achieved
- Average sale time
- Properties sold
Find your nearest Youngs RPS branch
Find your nearest Youngs RPS branch
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