A Home After Home - Plymouth

Plymouth

Fulfords - Plymouth

Stags - Plymouth

Connells - Plymouth

At Home Property - Plymouth

At Home Lettings - Plymouth

The Choice Group

My experience with AHAH has not been a good one and I discourage anyone else from doing business with them. 
During our stay, we had multiple problems including a washer that would regularly break and be 'fixed' and then break again, when it clearly should have been replaced, our back door has broken multiple times, been reported and then left broken, which is a security issue, we were promised new breakfast stools and reparations of the kitchen counter top, which throughout our year stay never happened, our sofa broke and was replaced with what was obviously a used sofa, which was dumped on us to rearrange the room and try and fit it with everything else in the room ourselves.
Furthermore, they have no care for their tenants nor their circumstances, they do not respect negotiations. They are not a good provider to stay with, the only part of your tenancy that they will monitor and care about is the money

Well what can I say they should stick to student accommodation never mind residential accommodation. This agency had control of this property roughly for about 2 1/2 years. We have been here for 9 1/2 years now and we have based it as a home but due to the lack of soundproofing and other modern Materials that are used with modern day construction for acoustics barriers between properties this place is severely lacking this kind of technology. First couple we had upstairs three kids chaotic lifestyleAnd no discipline within the family once we started complaining about the attitude and the lack of courtesy from the above tenants admittedly I may have or could’ve approached it in a different way. The tenants made our lives a misery for a whole year. I must’ve sent just under 100 emails And appeared in the branch to complain about the tenants above it was like talking to a brick wall they didn’t give a hoot as long as the rent was still being paid. Rather bizarrely the tenant suddenly vanished overnight peace and relief and tranquillity for a short time. Until another mother turned up with a child I’m a 14-year-old no Consideration From the agency once again. We had four months of Merryhell. We involve the council the police were called out nine times within four months I lost my job because of these people and because of my illness I now find it virtually impossible to find an employer caring enough and understandable enough to take me on. The property was covered in eggs due to the tenants upstairs it got to a point I went into home after halls And chucked my toys out because enough is enough as my health is at stake after losing my job the inconsiderate Tenants that we had to put with  because of their lifestyle. I now find myself struggling To find work the above tenants who was asked to leave live in the life of Reilly. I thought letting agents were supposed to be supportive within their roles as a duty of care to help each and every single one of us with our accommodation not ruin our lives as have HAH

AHAH manage my Plymouth Student Rooms extremely well. Friendly and  relaxed atmosphere whilst being fast and efficient with finger on the pulse. Quick response to any maintenance issues . . . Professional admin team - all good.

Sub let house to my Son. It was already let to a large mouse family . NO JOKE the house was and still is crawling with vermin. After 2 failed attempts to evict them the exterminator was called in. No Email to say wether it has worked.  We will see very soon.

Home after halls already manage one of our tenancies and they are always fast to respond to any queries we have.James Bailey imparticular is fantastic to work with and has lots of patience ,doing many viewings with us until we found yet another perfect property with them. We would highly recommend this agency

I hope to anyone looking at the reviews sees this before all the other made up reviews that they get their staff to write to make up for all of the other horrendous reviews they have. Please please please go anywhere else. This company made me feel unsafe and anxious in my student flat. They do not care about anything except getting as much money as they can from you. They steal your deposits and make out like you damage things when they are well aware of the damages prior. They dont look at the properties before you move in so you are more than likely walking into a death trap (like mine was). They book viewings and contractor visits ALL THE TIME and will force their way into the property without asking. Just please be conscious of these con artists. It is a horrible place to go with if you are a student.

Ahah Have managed my properties for the last three years and have always found me great tenants, they regularly update me on any legislative changes so I have peace of mind that my houses meet the highest safety standards, their communication system is excellent and allows me to respond quickly to any maintenance requirements.

Great service!  Would recommend.  Aimee has been fabulous.  ????

The team respond to requests in a timely fashion, are a good source of information and have excellent local knowledge

Great company to deal with that look after our rented student house.  They are extremely quick to respond to maintenance problems that are notified by the students and keep me up to date with what is happening.  They are an extremely friendly group of professionals who do an excellent job.

Great lettings agent - would recommend. Friendly staff and quick to deal with issues.

Worst lettings agent I've ever dealt with. Unresponsive, tried to charge me for breaking a chair which belonged to me! I find it very interesting that all the 5 star reviews have default profile pictures and have only left one review! Fairly obvious to anyone who looks for more than a second that 'AHAH' have been creating fake reviews for themselves.  People aren't stupid and this companies terrible reputation is well known amongst students. Unfortunately they manage a lot of student properties so can be hard to avoid, but if you can avoid them then do!

Great company, very helpful regarding housing options for future uni years with representatives at freshers fair and often visiting campus so they are never difficult to contact for help and advice.

Team have been amazing getting us into our new house. Super central and an amazing house for cheap! Strongly recommend

Had a great year living with AHAH. Reasonable price, regularly fixing any issues with the property we had and very fair in allowing us flexibility with moving in and out times, and providing money back if appropriate! Highly recommend.

Very helpful and provided us with all the information we needed on our new home. Highly recommend to anyone moving out of halls.

Sam and the team have been excellent in how they have communicated with us. They have done everything possible to ensure we are happy.

Cannot recommend home after halls enough! Super student friendly people, amazing accommodation and fix anything that has gone wrong (on the rare occasion) very quickly and efficiently! wouldn’t want to live with any other company!

With them for 2 years and would recommend them to anyone. Helped me out when I was in a sticky living situation straight away and a generally a lovely and very knowledgeable group of people

A great provider for students looking for a house after halls. really nice and friendly staff.

Really happy with the service from these guys, house in good condition, quick to reposnse to isssues. Thanks , George

Not only a great company but a fantastic sponser for the Marjon Mens lacrosse team.

As president of Marjon Student Union it has been a delight to work in partnership with A Home After Halls. 

They have helped us out on several occasions in terms of sponsorships, but more importantly they have been able to assist with student accommodation issues and alleviate all stress from our student body who were anxious about finding a house for next year.

It is this reason that MSU trusts AHAH as it’s only recommended and preferred student letting agency for our students.

Can’t speak highly enough of AHAH. Always swift with responding to any issues we have and are clearly very customer focused. Would recommend to any students who are looking to rent a house in Plymouth.

Great letting agency, had a few issues with individual landlord charging cleaning prices but AHAH were good as gold. Helpful with the rugby club as well sorting us accommodation.

A very professional and friendly letting agency. Always on hand to deal with any enquiries. Very student friendly

Home After Halls is a superb letting agency! They were always contactable and were extremely helpful with any quieries that I had! Definitely go and visit them and see their wide range of properties!

Fantastic and accommodating letting agency who have been loyal sponsors to UPRFC. Would definitely recommend to any student looking for a home beyond first year.

A Home After Halls are a superb letting agency for any students who are looking for private housing in Plymouth. They have provided the University of Plymouth Rugby Society with some much needed funding towards our Varsity Event and are incredibly helpful to any students in the city in finding their ideal uni home.

These guys have been fab with our house - things have been sorted extremely promptly and efficiently. Special mention to Aimee who has been professional throughout!

really nice people that are happy to help  and  give support to local groups,  a lettings agents that dose more than most

Excellent experience with them! Really great letting agency.

A great lettings agents that has helped the university of Plymouth cycling club greatly this year. They have provided us with much needed funding and support so that we can send team members to the university races and funding trips for the whole team. Great bunch of guys

The company are a sham, the heating rarely worked, the house was messy when we state and it took them literally months to fix any problems. I would not recommend this letting agency to anyone.

these guys are amazing, can be slow at times and a bit rude but they are really good with great attention to detail and willing to help at a moments notice.

they secured a property for me for three months with no payment and they waited for me to be able to pay, i got myself a 1bedroom flat near the city centre and the rent is cheap, great work guys, im not even a student and they are helping me out, love it!

Just finished Uni this year and graduated with a 2:1 =) And at my time in Plymouth (5 years) I've gone with a few different letting agents. But let me say in no uncertain terms, this is the BEST lettings agents I've ever worked with. 

Any issues with the house were sorted out within 1 -3 days at the maximum. The staff there are super friendly and understanding, but most importantly they're fair. 

While other lettings agents I've been with tell you that they will give you notice for house viewings a lot of the time they don't. They tell you that the maintenance guy will be there within a week, and you have to call them a million times before he comes round the next week. With a home after halls everything is done as it is advertised (don't take that for granted!). If they tell you the maintenance man will be there tomorrow, he actually WILL be there the next day. I remember our internet went down during exam time and they managed to get someone round and fix it the same day! 

The last thing to mention is the fact their fees are so low. Other letting agents charge you for a deposit guarantee scheme, referencing, checking in and out fees, administrative fees.etc A home after halls charged me one administrative fee and I was done! Signed the contract and moved in, no hassle. 

Can't give these guys enough praise, they made Uni so much more enjoyable. I'd recommend them to anyone that would listen =)

Home after halls have been so amazing after taking over our tenancy. Never had so many handy men in to service and fix our house at once. I could not recommend this company enough, they have been extremely helpful and understanding of the issues we have had with our house. Dan the maintenance guy has been beyond helpful and super friendly. Would 100% recommend this company.

Helped my brother out when he left halls to find a nice place near the uni. They were very professional.

After returning to Plymouth after number of years away we have had the great delight in becoming a resident in one of the properties that A home after houses manage. I have found the staff to knowledgable and very very helpful in over coming some of the problems that stem from moving to another county. They have quick resolved some of dramas and have supplied me with a home that i through delighted with.I hope to stay with them for a long while. 5 star is not enough

Highly recommend! After having acquired our student house from a previous letting agency, Home after Halls have worked tirelessly to improve the current standard of the house- particular mention goes to Dan (the electrician/ miracle maker) who has proved to be incrediblely helpful in understanding what needs to be fixed in the house! Definitely a real asset to the company!! Further to this, issues with our previous letting agency regarding wifi has been fixed almost within an instant by Home after Halls, with their workers having extensive knowledge on bettering networks, and making sure everyone has access to a good signal. As a student living with Home after Halls, my housemates and I could not recommend them enough!

i saw this horrible creature crawling around at night and it was the most horrifying experience i've ever had i will not be paying my rent i'm leaving as soon as i possibly can don't come to this place and the staff don't care at all they are rude and inconsiderate to everyone and don't help with any problems

Our house has mice, outdated floorboards which are deemed unsafe, no smoke alarms, no door handles on doors (mostly) they said we'd have double glazed windows, but in fact we only have single. We were promised a dishwasher and tumble dryer, however, we've had no sight of these magical objects. Oh, and the landlord lives in some huge island stacking up the cash whilst we live in misery, he also is impossible to contact.

This has been the worst place I've ever lived, fungi growing on the wall, toliets constantly breaking, one cooker doesn't work, arrived on the 1st of September to awful smells, bin bags in the kitchen. Electric and gas bill not paid. 0/10 it's disgusting.

I spent two years in a quality apartment on West Hoe with AHAH. Professional and friendly staff from start to finish. Would definitely recommend.

We have been with A Home After Halls for nearly nine years. They are the best lettings agency we could have asked for. The staff were always helpful and any problems were sorted out quickly and efficiently. I doubt we would have enjoyed our 20s as much if we had been with any other lettings agency. It's been an amazing journey and we can't say thank you enough.

Horrible experience..mouse in house, broken fridge and light bulbs which has not been fixed for 6 months since reporting the incident.. save your money and go somewhere else!!

Horrible experience..mouse in house, broken fridge and light bulbs which has not been fixed for 6 months since reporting the incident.. save your money and go somewhere else

I felt my son has been well looked after. All repairs, maintenance and updates to furniture regularly done. Would highly recommend.

Great accommodation in greenbank , close to uni . lived there for 2 years, good team !!!

these guys have made university so much easier. ive been with them since my first year and i honestly feel like they have my best interests at heart. the staff are always friendly, willing to help which makes university that much easier. ive been with them for close to 5 years now and have recommended some friends of which none of them have had issues. 

i would recommend anyone coming to university give these guys a visit , much cheaper and friendlier than halls guaranteed 

Awful experience! The house had a mice infestation coupled with dodgy electrics which at one point nearly caused a fire, a deliberately hidden mold problem in one of the rooms that was hazardous to health and a gas leak. In general, the only rooms of the house that didn't need a complete do over were the shower rooms.

The desk staff at A Home After Halls are sexist. Whenever a male housemate called them they were polite, the same can not be said for whenever a female housemate tried to contact them. A Home After Halls do not care for your well-being. They locked me outside of my room once, while I was having a shower, just before I had oral presentation deadline.

The tradesmen they hired were for the most part good, the electricians being very polite and friendly. However, the people they hired for the gas leak were useless.

A Home After Halls used to be named Chris Shorey Letting Agents until they changed it to wipe away their notorious reputation of the WORST student letting agents in Plymouth.

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