I lived in one of their flats and everytime I needed something, same day the contractor would be there. They’re fast, reliable and absolutely amazing. A special thanks to Sue Beer which is the nicest and polite agent I’ve ever met. I recomend to everyone!
This Lettings agency is the worst I have ever come across. My lettings Fees were 500 pound, and my deposit 1000 pound but I got a rude, angry, disrespectful welcome. Great for moving in day!
In addition, I was told the landlord wanted to sell the property, fair enough, I was happy to let the flat be viewed as regularly as they wanted only to receive an email that I tidy my private bathroom for future viewings (abrupt non friendly email)
Also, didn't get notice any notice of one of the viewings, but they tried to cover it up, suggesting that I had. I called them out on it......they admitted it.
Landlords do yourself a favour. Avoid these guys and if you're a tenant.....run a mile!
Dr Richard Crossland
Recently bought a property on Lower Cathedral Road through Oliver. Refreshing to deal with an agent who knows how to apply pressure to all parties in order to provide a smooth transaction. Would use MGY for sale and purchase in the future.
One star is too much actually. Appalling service and continually ignored throughout my tenancy..then charge £400 for a replacement fridge panel.. Ignored serious concerns about fire safety in the property and failed to arrange for a broken window to be fixed for 9 months.. Despite many emails. Avoid.
Rich (Richard Bennett) and the team at Peter Alan were absolutely amazing!! We’ve just completed on our new home in Victoria Park and I just have to shout from the roof tops how good he and his team were. From the first day, they were tentative to our needs. We were nervous, but they took all the stress out of the situation and launched our property at an Open House. It ran so smoothly and we also got 20k plus over the asking price!!!
Not only did they sell our home but Richard was instrumental in securing our onward purchase, this was such a big deal for us and he went out of his way to help. We now have our dream home!!
I honestly believe that it was more than just a house sale to Rich, he was more than just an estate agent, he was a friend and I would truly recommend the guys to everyone!!!
Thank you again Rich and the team!!! X
We returned home as we assumed that the viewing on our house had taken place or been cancelled as there was no communication from Peter Alan. We were about to sit down to eat, when the agent turned up with the potential buyers over 1 and 1/4 hours late for the viewing. Peter Alan did not have the courtesy to let us know they were running late, they just showed up with people while were there. We were so embarrassed, we had to quickly tidy up again, to enable the viewing to take place. How hard is to text or call to let us know??Totally unprofessional. If I could score zero stars I would.
Paige did an excellent job with property viewings and was very approachable and helpful. When she was not around, Fern was also very efficient and friendly in communications. Was very impressed Peter Alan, they had me into my property a week after first viewing, which no other agent in the city was able to do. Highly recommended.
Made an appointment for 10 o'clock, came all the way from Brighton, which meant getting up at 5 in the morning. No agent has turned up or even bothered to contact us that the meeting would be cancelled or unavailable. Called at 10.15 to hear some absolute bullshit. Complete waste of time, disrespectful and ignorant. Would never ever recommend.
I had a very positive experience selling with Josh. He was very knowledgeable and had a good marketing strategy. He found a buyer and made sure we had a timely sale. He is organised and followed up regularly with updates. Thank you for your help through this normally stressful process! I'll be sure to recommend your service to friends in the future.
Average service while living at property but will trash the house to avoid giving you your deposit back. Had an inspection and was told £20 worth of damage. A second inspection was done without our knowledge and now there’s £350 worth of damage. Been trying to get a straight answer for a month. They keep saying they’ll call back but never do.
We have just completed the check out for our tenants and this was managed by Sophie Burrows.
I can’t recommend Sophie highly enough. From start to finish she was an absolute pleasure to speak to and extremely professional at all times. I’m sure this was the same for both myself and the tenants as she very conscientiously managed any concerns from both parties and all resolved positively. I’d always ask for Sophie in the future.
We successfully booked a viewing one day in advance, but they cancelled our viewing 15 minutes before the viewing and told us the property we booked is not allowed to rent to students. We were on the train and almost got there. The way they doing business is really unprofessional.