I have used their service to get an accommodation in Cambridge. It was a real good experience with getting the issues fixed on time and prompt reply for the questions.
Overall a trustworthy business in Cambridge. Would highly recommend to people in search of accommodation.
@SAB Keep up the good work.
This agent is an absolute disgrace. I had several major issue with the flat I rented in London and was presented with a 750£ bill when I vacated the flat (In perfect condition, with all utilities paid for and so on). They also failed to return my deposit on time (more than 27 days late at the time of me writing this), and so on. I could keep on going.
Excellent Service. Jay's communication and work ethic through was fantastic. Definitely would recommend.
Valuation was performed by Dominic, who was very friendly and professional. The produced sales brochure looked good.
Niaz performed most of the viewings as was very reliable, arriving a bit before the viewing times and letting me know in advance if there were any issues.
The estimated sales price ended up being a bit high as we had a lot of viewings but no offers over the first 3-4 weeks, dropping the price down about 25k resulted in a few offers and a sale.
I have had a great experience with Carter Jonas as I have always felt the team have gone the extra mile in making me feel at ease whilst being abroad. Communication has always been fast, reliable and personable. I feel like I am in good and caring hands. Keep up the great work!
Do not rent from them, find a different agent.
We were renting in Cambridge. When we received the property was quite dirty and the walls were quite damaged by the previous occupants. We reported this before the move but this was not resolved. We could not do anything about it as we needed to move on a given date and decided to go ahead and get things cleaned once we moved into the property. We strongly believe that carpets and walls are much cleaner now and in a much better state than when the property.
We now have vacated the property weeks ago and Carter Jonas is still holding our deposits in relation to the state of the Carpets and Walls and has not addressed our request to get this resolved.
The agents advert generated a lot of viewings, all the appointment days/times were communicated to me & resulted in a number of over asking price offers. The sale progressed well but just prior to exchange, it stalled. The house has just been returned to the market and in one day I have 4 viewings booked. We just need to all work together to help a sale go through to the completion date.
Our letting agent Federica was extremely helpful throughout the whole letting process. She was patient with our questions and made everything go very smoothly. Would definitely recommend!
This is possibly the most hateful experience I've ever had renting a property. Not only have I been subjected to lazy and apathetic estate agents but have dealt with being trapped in my own shower not once but twice, only to be blame for their incompetence. I don't ask for much, just to be able to shower without fear of getting stuck. I don't have roommates - its a studio flat so its not a case of being an inconvenience or something; its a death trap. My flat is unsafe and will be unsafe for the next poor sod that rents from Martin and Co. I cannot speak strongly enough when I say that the service is shoddy, the staff are haughty, rude, and truly care about one thing; money. If you want to be taken care of by your estate agents and treated like a human being not a piggy bank with legs, don't go with Martin and Co.
We are extremely satisfied with the service we received from Jeremy and his team. Living over two hours away, we relied heavily on them to deal with all the viewings and complete the handover with the purchaser on our behalf. We were kept fully informed of the outcome of every viewing and Hockeys managed all offers and responses on our behalf. In summary, there were no surprises and everything went to plan. We would highly recommend Hockeys Estate Agents
I can’t warn you off Hockeys strongly enough. They will screw over both the seller and the buyer so they can try to keep their dirty, grasping little hands on as much of their commission as they can.
If you have to buy a house through these racketeers, you have my deepest condolences. Make sure that you contact the sellers directly and copy them in to any communications. This way, the Hockeys conmen haven’t got the power to play you off against the seller. And make sure that you have everything in writing so you have a paper trail when you need to report Hockeys to the Property Ombudsman.
If you have to sell a house, Hockeys should be your absolute last choice. They will not act in your best interests. Initially try any of the online-based services (cut out these useless middlemen), and then use literally anyone else. If you’re thinking about Hockeys, it’s probably best not to sell your house at all.