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Estate Agents in Reading
Atlantis Property (Commercial) - Reading

Atlantis Property (Commercial) - Reading

1.8

20 reviews

Closes at 6:00pm

23-24 Market Place,Reading, RG1 2DE

Atlantis Property (Commercial) - Reading hasn't listed any properties for sale in the last 6 months. This could be because the agent specialises in lettings, or the branch may be closed. Atlantis Property (Commercial) - Reading does have 20 reviews, with an average score of 1.8/5 If you're looking to sell in Reading, you may want to choose an agent with more experience. Covering this area are other estate agents, such as Chancellors - Reading and Parkers Estate Agents - Reading. However to see who will objectively do the best job selling your home, make sure you use our comparison tool.

Opening hours

Monday 9:00am - 6:00pm
Tuesday 9:00am - 6:00pm
Wednesday 9:00am - 6:00pm
Thursday 9:00am - 6:00pm
Friday 9:00am - 6:00pm
Saturday Closed
Sunday Closed

View all details

Atlantis Property (Commercial) - Reading Reviews (20)

Have you used this agent?

All (20)

Seller (3)

Buyer (1)

Landlord (3)

Tenant (7)

General (6)

J Hensman

Probably the biggest con artists I have come across , Over charging is an understatement. Do not trust this company.... Read more

14th Sep 2018 (6 years ago)

J Dedman

Extremely unprofessional and unable to do the simplest of tasks. Avoid at all costs.... Read more

21st Aug 2018 (6 years ago)

A Baruk

Very bad experience with these guys plus overcharging for everything.... Read more

16th Jul 2018 (6 years ago)

A Clark

Here again after i thought it was over and done with !!! So me and my wife purchased our first freehold home a new build. we found out that we had a management company for cutting grass maintenance ect... after the first year we had our first bill of £182.50 and I thought this wasn't to bad. coming up to the 2nd year was sent a bill for double that as I hadn't paid enough for the 1st year. so we paid it.]I sold the property march 2016 and had to pay out a further 5-600 for my le1 pack and charges I hadn't paid again. so on sale my solicitor tells me they need to hold back £500 incase I hadn't paid something although I have an email from Atlantis to say my accounts are paid in full and today I find that atlantis have taken a further £386 that I owed them as the end of year accounts have been done. Do not use this company under any circumstances, the amounts you pay rocket . And now 9 months after I sell my property I am still paying for there mistakes and trying to get them to send me proof !!!!... Read more

Seller

2nd Jan 2018 (7 years ago)

MischiefManners

Used Atlantis in 2014 - The single worst letting agency i have ever dealt with, moreover utter and complete con artists. I left my property in a better state than I received it in and Atlantis still wanted to take my entire deposit and even had the cheek to tell me i owe them further money on top of that. I would urge anyone looking to rent in Reading to go to Haslams, Parkers or any of the other firms to be fair I would also urge homeowners and landlords to stop doing business and encourage them to pursue any depsoit disputes legally as i got a lot of mine back - Just steer well clear of Atlantis. Worst business I've ever dealt with. Just reading some responses from the "owner" on other comments. 1. Andrew Strong is not the owner John Sykes is, why isnt he responding to these reviews? I'll tell you, becuase he is a notoriously bad businessman and a con artist who lives in the Bahamas. Thats okay though we'll ignore that. What about Andrew Strong purporting to not being a letting agency? Pretty sure i rented a house of you guys last year, pretty sure in fact that you cover at least 30% of Reading's letting marekt? Liars, Cheats, Crooks!!... Read more

Tenant

5th Dec 2017 (7 years ago)

J Beavis

Atlantis have taken extortionate amounts of administrative fees from my partner and I. They dipped into our deposit at the end of our tenancy and left us with a fraction of the original amount despite there being no damage to the property. Furthermore, throughout the tenancy they found bogus charges to apply to us in excess of £100 each time. Atlantis always responded to emails promptly and they did send workmen round when we had issues. However, the office staff were unfriendly and exhibited unprofessional behaviour such as calling us, threatening eviction etc. to chase money which we had already paid. This happened on numerous occasions and each time they essentially responded with 'oops, yes you have paid this'. They present as a professional company but this does not align with our experience. The money that they have taken from us, though legally sound, is unethical. We were always professional and polite and attempted to find out how they justified the fees applied at the end of our tenancy, however, they never provided us with an adequate answer, instead repeatedly referring us to vague legalese in the tenancy. I only wish that I could have had more foresight and steered well clear. My advice is not to enter into a contract with this company, we have since rented with another letting agency and have had a totally different experience, the business practice of Atlantis is not typical.... Read more

Tenant

8th Sep 2017 (7 years ago)

D D

Avoid this company at any costs. Every email sent to this company with requests for service (which they should provide as a management company) is ignored. The only time they communicate is when they want payment. If you're choosing management company - AVOID them at any cost.... Read more

14th Jul 2017 (7 years ago)

MischiefManners

Tenant

21st Jun 2017 (7 years ago)

D Aspel

An absolutely shambles of a company - they manage my flat and consistently fail to send invoices, try to charge twice for services they don't provide, don't return calls, give inconsistent answers to basic questions... the list goes on. Everybody associated with this firm should be ashamed of themselves, they absolutely couldn't be worse.... Read more

Landlord

20th Jun 2017 (7 years ago)

Thisnameistaken11

Crooks, plain and simple. Charged for services that weren't provided on more than one occasion, including a nakedly fraudulent attempt to remove £200 from my deposit. Constant mistakes made in scheduling, following by attempts to bill me for the time they wasted. Rude, unhelpful staff who don't respond to emails and, in person, promise whatever it takes to get you out of the office then proceed not to do it. Avoid these criminals at all cost.... Read more

Tenant

15th Jun 2017 (7 years ago)

P Crowley

Just heard horrendous comments about this lot????. Property agents are, by nature, an incompetent bunch, but they seem to take "Can't be arsed" to a new low. Avoid like the plague.... Read more

14th Apr 2017 (7 years ago)

C Nay

Probably one of the worst rental experience and managing agents I had to experience in Reading... Read more

Tenant

18th Feb 2017 (7 years ago)

P Raichura

STAY AWAY! This company is totally unprofessional and will do everything they can NOT to help you. Appalling service and they just bin you off. Nothing is smooth going with this company and they will cause you a LOT of stress. STAY AWAY and save yourself the stress.... Read more

12th Jan 2017 (8 years ago)

T clark

After dealing with this company after the purches of our home I can honestly say the incompetence is unreal. It has taken 7 months to get our service charge in order but only due to me chasing it constantly. Now we in the middle of selling the property I am struggling to get the relevent paperwork I need and this is now holding up the sale and we are getting nowhere fast. I made 2 payments 3 days ago to be told by accounts it takes 3-5 days to clear yet when I call the bank it had cleared within 2 hours of both payments. 2-3 weeks to do an accounts book for our buyer that costs over 300. As if it wasn't stress full enough.... Read more

Seller

7th Sep 2016 (8 years ago)

A Murray

There is abysmal customer service and then there's Atlantis. Throughout my stay with Atlantis they were atrocious at replying to quite rudimentary queries. It often took weeks for them to reply and we were then passed from one member of staff to another. Upon seeing their card in my wallet a workmate said "Aaron, tell me you're not with Atlantis" and had horror story after horror story. I thought this must be a one-off but, as the reviews below demonstrate, they making being unprofessional an art-form. On the rare occasions we did get through they would be incredibly rude. At the moment I am trying to get my tenancy deposit back from Atlantis. One would assume that the legally enshrined contractual requirement to give this back within 28 days would push them to act. No. We received no contact within 28 days and then, upon calling them several times, we were lied to and passed from one staff member to another. The threat of legal action did not faze Kimberly (our property manager) at all as she just repeated day after day "top priority, I will be in touch by X time" only to fail to deliver. Today, to my amazement, I was told that the person dealing with the deposit was "out at lunch" but when my partner phoned later she was told the individual "was on a week of leave". They now face the Small Claims Court and an official complaint to the Trade Body. Misc complaints: Atlantis ensure that you go with Spark energy for your energy bills as they get a kickback - something confirmed to me by a member of staff. We asked for an industrial clean before we moved in due to a lingering smell of smoke - this did not occur. Mould damage was roundly ignored which I am sure the landlord would like to know. Honestly, you won't be the exception to the rule. Just don't bother with this company as you'll end up out of pocket or frustrated or ignored and quite likely all three. Edit: I note from reviews below that I'll get a reply from an area manager. Can I ask before you even reply why you believe it to be acceptable to breach the contract in relation to the return of a deposit? I am all ears for an answer as none has been forthcoming. ... Read more

Tenant

4th Sep 2015 (9 years ago)

M Singarella

Atlantis provided continuous communication and feedback during the entire buying process, which is very appreciated. They also help pushing things with solicitors and went extra mile when necessary. Keep up the good work and thanks for your customer service and professionalism... Read more

Buyer

12th Jun 2015 (9 years ago)

C O'Connor

If I could give a no-star review I definitely would. Everything seemed fine the first couple of months after my husband and I moved in, until the flat above ours had a leak that has caused considerable damage to the roof in our bathroom. Obviously, this was reported at the time of the leak, however, it has been a good two months I should say and there has been absolutely no communication or reassurances that this potentially dangerous hazard will be dealt with. Because of this, there has been a considerable amount of damp and mold growth, I have had to throw away a surprising number of clothing and I have become asthmatic in the last few weeks, something that I attribute solely to the excess mold. We called the council and all they said they could do was notify the agency to get it fixed within a certain number of days but who knows if that's 30 or 90 days and I am absolutely fed up with the incompetency and general disregard for tenants well being. I do know that the people in the flat above us did not have water for a good week before they got a replacement for the measly sad excuse for water heaters we have underneath our sinks (which are also the source of the constant misery over the past few weeks). Every time I have called I get the same person who I tell the same things to and I have a feeling it goes in one ear and out the other and nothing gets done. I was told to tell the plumber who fixed our shower (which again took a good month to fix) to deal with the other plumbing issues that were in the flat and when I did he looked at me dumbfounded and said that I have to report it!!!!!!!!!!! I really cannot even with this sorry bunch of clowns. And so the mold persists and I fear for my health. We still have another eight months in this festering pit of a flat, since we were not allowed a break clause in our contract. Don't be a fool and avoid renting with these ineffectual people at all costs. ... Read more

Tenant

27th Sep 2014 (10 years ago)

E Santos

I have used Atlantis as a buyer, a seller and a landlord, so have probably dealt with all the important departments within the company. Every time the one thing that stands out is their professionalism. They are efficient, quick, friendly and give you the sense they know what they are doing and are good at it. I recommend Atlantis to anyone. They are head and shoulders above other Estate Agents in the Reading area.... Read more

Seller

4th Dec 2013 (11 years ago)

D Gibbins

I'm very surprised at some of the reviews I've read here - my own experience of Atlantis is an excellent one. I've used them as a Landlord for over 2 years, since moving from another prominent Reading agent, and also had dealings with them on other matters. I find them professional, efficient. helpful and extremely knowledgeable. Having lived in the Reading area for 30 years I've dealt with several estate agents - Atlantis are the best .... Read more

Landlord

9th Sep 2013 (11 years ago)

P Aiano

As a landlord I have used Atlantis for over 10 years. I have always found them polite and easy to get hold of. James Hathaway in particular stands out as been very nice to deal with. I am very much an absentee landlord and demand that in my absense the apartment is kept to a high standard within. On the odd occasion that I have visited it I have thought the property well maintained. The property has also been let out very consistently over this period of time without long gaps of non occupancy. No complaints from me.... Read more

Landlord

6th Sep 2013 (11 years ago)

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