N Quattro
Bunch of liers and con artists, never again! I'd avoid them at any cost, all they want is your money. Wish I knew the laws earlier and saved myself a lot of money instead of paying them for nothing! I hope it made you richer, shower of you know what!... Read more
24th Dec 2019 (5 years ago)
I Walsh
Chris Smart is by a long way the most unprofessional agent I have ever had the misfortune of dealing.
Turns up to appointments late and blames his "office girl". Told me to leave the keys to the property I was renting with the people coming to view it!? ?
He doesn't return calls and texts you in leet speak.. "buddy, mate, ur etc.." I don't even know the guys and he behaves like this.
Stay well clear of him.
(If he tires to say that he's never dealt with me it a lie.... to be expected really)... Read more
Tenant
25th Feb 2019 (5 years ago)
B Manship
Dealt with Kate at Barker & Smart and she is on hand and easy to contact. In this business communication is key and they have it so would highly recommend for anything looking to buy or sell.... Read more
14th Jun 2018 (6 years ago)
A Engleman
Thoroughly recommend Barker & Smart for a most professional, prompt and highly efficient service (and especially as they went way above and beyond any of my very high expectations!). So thanks again for all your help and support guys, as your assistance was very much appreciated.... Read more
30th Jul 2017 (7 years ago)
A Green
I tried to buy a property through this agent and had quite an unpleasant experience. We were initially shown round the property by a sales person who encouraged us to put in a really low offer, in subsequent calls this person no longer worked for the company. After that point, Chris dealt with me, and I felt bullied by him into constantly upping my offer by small amounts. They played a lot of games and tactics and I felt harassed and bullied. When they felt they had pushed me past my limit I was handed over to a junior administrator.
I felt really taken for a ride, we loved the property and had a maximum price in mind, which was what the property sold for (£20k under asking price, to someone else), but because we'd been encouraged by Barker & Bass to offer a significantly low offer (£40k under asking price) we were really messed around, and the seller probably felt pretty put out too! If they'd cut the games and not tried to play with us, we would have offered the sale price straight up and we all could've gone home happy.
As it is, I was left with the impression that Barker & Bass is run by young, inexperienced sales professionals, who don't mind bullying buyers into bidding wars, in order to look good for their clients. My advice? Don't buy or sell through this company. Go somewhere to someone who doesn't play games, and treats buyers with respect (because they'll be the ones managing your tenants too if you're buying to let).... Read more
Buyer
5th Jul 2017 (7 years ago)
L Collett
I can not thank Chris and his Team enough. They really do look after you. I've been a Tennant for 2years and the flat im currently living in got sold to a private buyer. These guys found me another property. Fantastic work guys i can not thank you enough. Lorraine.... Read more
Tenant
3rd Jun 2017 (7 years ago)
C smart
We have never dealt with Thalia Benson. This is not a true representation of our service.... Read more
17th Mar 2017 (7 years ago)
T Benson
Very horrible set of individuals. Bullies! Always think things have to go their way, else it's no way. They lie a lot and are extremely unprofessional. Loathe the day I ever met them. Do not use them! You will be highly disappointed. Band of liars!... Read more
15th Oct 2016 (8 years ago)