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- Mike Neville Estate Agents - Rushden
Mike Neville Estate Agents - Rushden
Opens tomorrow at 9:00am
Neville House, 67 Wellingborough Road, Rushden, Northamptonshire, NN10 9YG
The company was founded in 1984 and since that time has continued to be Rushden’s Longest Serving Estate Agency with over 40 years experience, and is still a family owned and operated concern. As of the 1st February 2001, the company amalgamated with Messrs Cooper Beard Property Services, of Bedford. Since then, the group of companies has expanded even further and now form part of a bigger group known as the Beard Group.
Opening hours
- Monday 9:00am - 6:00pm
- Tuesday 9:00am - 6:00pm
- Wednesday 9:00am - 6:00pm
- Thursday 9:00am - 6:00pm
- Friday 9:00am - 6:00pm
- Saturday 9:00am - 4:00pm
- Sunday 10:00am - 3:00pm
View all details
Accreditations
Mike Neville Estate Agents - Rushden Reviews (137)
Have you used this agent?
86%
2%
0%
1%
11%
All (137)
Seller (33)
Buyer (27)
Landlord (4)
Tenant (17)
General (56)
S Krupp
Excellent Service
30th May 2025 (17 days ago)
N Brudenell
The staff are polite enough when being interacted with regarding our property that we rent. However, time management is poor. We have regularly had scheduled house inspections so we can keep each party updated on the house and when they turn up all is well, but countless times they have not turned up to the house inspections when we, the tenants, have taken days off work to be available for this and consequently we’re out of wages due to this. It is unacceptable and they are consistently unapologetic. Communication between their staff needs to be improved as well as to their tenants.
Tenant
10th Sep 2024 (9 mo. ago)
E Mcloughlin
Brilliant service, so easy to deal. Everyone is also really lovely and kind especially Chris who we dealt with who was very understand about our situation and made it completely stress free!
15th Jul 2024 (11 mo. ago)
D Singh
Good service
12th Jun 2024 (1 year ago)
J Watts
I would like to thank the team, Especially James, at Mike Neville Estate Agents for their prompt and professional service provided recently. I have used James' service a couple of times over the past couple of years and use them again.
2nd Jun 2024 (1 year ago)
S Perry
Fantastic service throughout the whole process. James and the team were available if we had any questions and have been very helpful post sale with their knowledge of the local area
Buyer
25th May 2024 (1 year ago)
S Phillips
Absolutely seamless process to buy and sell. 100% recommend. Especially Callum who went out of his way to keep us updated and in the loop. Brilliant service thanks so much.
Seller
21st May 2024 (1 year ago)
J Cleary
We recently sold our shared ownership property through Mike Neville estate agents and they could not have done more to help us – a huge thanks to James Coles and the team at the Rushden branch. James was so supportive during a challenging sale and it would have undoubtedly taken longer without his brilliant support. - Tom Cleary
Seller
10th May 2024 (1 year ago)
E Payne
We had a very complex property purchase as it was a probate but also a shared ownership. Mike Neville were amazing, they allowed us to view it multiple times, they kept us updated the whole way through the process and kept pushing and pushing for us so that we could exchange and complete when we wanted. I couldn't recommend them enough!
Buyer
30th Apr 2024 (1 year ago)
Anonymous Homeseller
Even though we didn't sell our property this time you did your best was a bad time of year
Seller
20th Apr 2024 (1 year ago)
A Brown
First class treatment, especially from James Coles, Ben and Callum. Nothing was too much for them, they were always available to help out if needed. Great experience with regards to house purchase and sale. Would highly recommended them.
Seller
10th Apr 2024 (1 year ago)
K Sydnie
Sue has been incredibly welcoming and helpful during my move. From the point of the viewing to collecting the keys today she has been so friendly, welcoming and very responsive. I am extremely familiar with the process as i work in the industry myself but her can do, kind and calming personality was exceptional. It was straight forward, easy going and she was informative throughout. I know how stressful and time consuming the job actually is so Im very appreciative of her help in finding and moving in to my new home. 10/10 service and I would absolutely recommend! Thankyou Sue, you're welcome to come for coffee and cake anytime!! ????????
Tenant
28th Mar 2024 (1 year ago)
W Liptrot
Great efficient service once again. Needed revaluations of properties that they current manage for me. Quick response was much appreciated to get the wheels in motion for the remortgages
21st Mar 2024 (1 year ago)
J Pitfield
Very efficient team. We were kept informed throughout the sale process by the online dashboard which we found very useful. Many thanks to Callum for all his help and regular contact/updates during the sale. We would definitely recommend Mike Neville Estate agents to our family and friends.
Seller
14th Mar 2024 (1 year ago)
S sadanandan
Mike Neville Estate Agents are doing a fantastic job, simply the best letting agency we ever dealt with. Especially would like to mention Adam, who was a great support throughout our tenancy period. Thank you so much, really appreciate your service.
Tenant
13th Mar 2024 (1 year ago)
J Robertson
Since I live in the USA I was not sure how easy it would be to sell a house in Rushden. Mike Neville's was recommended to me, and they certainly delivered. They were helpful through every step of the process, particularly James Coles and Callum Gameson. They went above and beyond in helping me complete detailed questionnaires from the solicitor that required physically visiting the house (impossible for me to do from across the Atlantic!). Very happy with their service.
Seller
23rd Feb 2024 (1 year ago)
A Dancea
This Estate Agency is without a doubt the best I've ever come across, and I was incredibly lucky to have them represent me. Whether you're looking to rent or buy, or if you're a landlord or a tenant, you're guaranteed to get the best service here. Their way of doing things involves great communication, respect, top-quality service, and complete dedication, and it's sure to impress anyone. I can't recommend them enough, especially Adam, who's not just the best at what he does but also a fantastic person. The rest of the team are just as amazing and professional. I'll always remember my time with them.
Once again, a big thank you to everyone at Mike Neville. You truly made a difference.
22nd Feb 2024 (1 year ago)
B O'Leary
Good communication, helpful, competent and knowledgeable.
13th Feb 2024 (1 year ago)
T Rhodian
Thank You for all your hard work and effort in a challenging market. Mike Neville did a great job advertising my property and finding me a buyer whilst keeing me in the loop with progress every step of the way. Everything went well and moved forward quickly with no issues, I would have no hesitation in recommending their services.
Seller
11th Feb 2024 (1 year ago)
J
AVOID THIS ESTATE AGENT AT ALL COSTS!
I had a btl a few years ago, I was put of with the whole venture after Mike Neville vetted the tenants, which stopped paying the rent which cost me a lot of money and stress after going to court to get my property back. Because of this experience it affected me then and now as I still think about it and the potential future income I have lost since selling due to getting out of the lettings game due to this one incident. They don’t care as this was one property out of hundreds on there books. I put my trust in people I don’t even know. Very poor agent.
Landlord
20th Jan 2024 (1 year ago)
N Ryan
Amazing service from start to finish with our house purchase. James, kept us up to date on everything and provided us with a prompt service ????.
Buyer
26th Oct 2023 (1 year ago)
A Fox
Fantastic service. Great viewings by Chris and Callum.
Communication was spot on. Massive thank you to Chris for his updates. Definitely 10/10 service and highly recommend
17th Oct 2023 (1 year ago)
D Rogers
Rented a property from these ppl and newer got deposit bk of them they kept it .... outrageous...seriously stay away from these ppl
Tenant
21st Sep 2023 (1 year ago)
S May
Good job
14th Aug 2023 (1 year ago)
J Laurence
Awful experience here I should have listened to reviews posted! Mike neville turned our lives upside down when we were in a pickle with unprofessionalism and unorganisation. We are glad to have had a lucky escape re reading through these reviews. Amy is incredibly rude and insensitive. Shouts and interrupts tenants on the phone for no reason. I was spoken to like a child, Avoid at all costs!!
Tenant
11th Aug 2023 (1 year ago)
M large
As a purchaser we had a really great experience with Mike Neville, in particular Chris who I spoke with regularly, was on top of the whole process and in some ways I think did more to help move the sale process along than all of the conveyancers combined. If I could face the prospect of moving again I would definitely speak with MN about listing our property. overall delighted with the service we received. Thank you!
Buyer
10th Aug 2023 (1 year ago)
A bibire
Excellent service, both with advice and communications at all times from all staff
Highly recommended and thanks again to all.
26th Jul 2023 (1 year ago)
A Knight
Excellent service, both with advice and communications at all times from James, Callum, Chris and Kayleigh at Mike Neville Estate Agents.
Always professional and kept us going through what was a difficult and lengthy sale.
Highly recommended and thanks again to all.
Seller
18th Jun 2023 (1 year ago)
V Lewis
It’s taken a long time due to buyers but James and Callum have been so patient with us and done everything they can - Highly recommend! Thanks
Seller
25th May 2023 (2 years ago)
S Matthews
Efficient, considerate, professional, helpful and honest. Couldn’t fault this team. Very happy.
17th May 2023 (2 years ago)
A Brind
From first contact to organise a viewing, all the way through to completion, Mike Neville has been fantastic.
Having worked in Estate Agency before, we understand the stress that can arise when dealing with multiple parties to push through a sale.
Our main point of contact was Chris, who was extremely thorough, friendly, and extremely easy to talk to whilst being professional, understanding, and informative. Response times were very quick, which is just what you want when going through the buying & selling process.
We can't fault you - and you will definitely be our first point of contact should we ever need/wish to sell in the future.
Thank you!
The Brind Family
Seller
18th Apr 2023 (2 years ago)
J Moss
Very helpful and professional with a difficult situation
3rd Apr 2023 (2 years ago)
I Steele
We had a very positive experience from the outset when we approached Mike Neville Estate Agents to make a purchase. Chris Brett went the extra mile, keeping us updated on a weekly basis via email and calls, ensuring full transparency throughout, and proactively liaising with the vendor and the vendor's solicitior to chase things along. All of his hard work removed the usual stress encountered with the long silences that usually occur during a house purchase. This is a perfect example of how an estate agency should be run and I would not hesitate to recomment Mike Neville Estate Agents and especially Chris Brett.
Buyer
4th Feb 2023 (2 years ago)
B Clarke
Dealings with, Mike Neville, Estate Agents was excellent. From start to finish they were very professional and correspondence as to the sale was informative. A great understanding team. It was a pleasure to have them on my side.
Seller
20th Jan 2023 (2 years ago)
E Gascoyne
Myself and my partner did not have good luck with our Solicitor for the purchase of our home, however, the Estate Agent whom we were purchasing from (Mike Neville) were always very prompt to respond to our questions and support us with the purchase. I believe we dealt with Chris, James and Kayleigh and as stated above - all three of them were professional and very helpful. I think when the time comes and we decide to sell our home - we will most definitely be looking at Mike Neville Estate Agents to support us with this. Thanks again - Ellie and Aidan.
Buyer
22nd Dec 2022 (2 years ago)
P Griffin
The Staff at Mike Neville, both in the letting and sales teams, have offered excellent advice and support over the years. I would highly recommend this company.
27th Sep 2022 (2 years ago)
A P
I also wished I had looked at the reviews and I wouldn’t have gone through what I had.
They tried to charged for 2 weeks I wouldn't live there and they didn’t like that I didn’t want to pay the money because no one told me I would have to pay for the full month to only move in half way through the month. After starting I would want a refund I was ignored for long periods of time, after being polite throughout, I eventually said ‘don’t ignore me’ and I got a reply saying being rude won’t get you anywhere rather than providing me information to do with my refund and still no reply for days.
Eventually after over a week I called and again mentioned my frustration and problem and calling over and over they got annoyed with me calling and emailing which I eventually received the refund but I didn’t only receive a refund I also received an email saying “ I did say that being rude will not get you anywhere, so hopefully you can learn from that.”
Do not choose this agency if you wished to be treated like a mature adult with respect because they will not provide you with that. Adam Macleod chose to ‘teach me a lesson’ by not giving me a refund or providing me information.
Tenant
20th Sep 2022 (2 years ago)
Anonymous Tenant
Rude and unprofessional people in the office and sly hidden fees and charges that are put on you when you make payment
Tenant
20th Sep 2022 (2 years ago)
L brown
Once again great service from mike Nevilles sales team thankyou very much
6th Sep 2022 (2 years ago)
G Clark
Great team having both dealt with sales and lettings over the last 5 years . Upfront and honest and also very friendly every member of staff I have dealt with has gone that extra mile to assist before its even necessary to ask. A refreshing change for an estate agent.
19th Aug 2022 (2 years ago)
S Milton
Callum was really helpful at every step of the way.
-Showed us the property
-helped negotiate price with seller
-helped with my many questions and requests including sorting things with the seller for me.
-helped get an exchange date sorted when the solicitors were all more interested in using childish and bullying behaviour rather than just talking it all through.
Thanks
Buyer
16th Aug 2022 (2 years ago)
P Talbot
Mike Neville Estate Agents have shown politeness and friendliness throughout the sale of our property. At all times from valuation to completion we have been treated in a calm and friendly manner with the greatest of efficiency. We would highly recommend this excellent team , who , in our opinion would be difficult to emulate.
6th Aug 2022 (2 years ago)
V Robinson
Very professional, everything went smoothly and callum was a great help with any enquiries. They saw buyers round every time even when I was there giving me a sense of security. I would recommend Mike neville estate agent every time. When I rang for help the team would sort out, they were fantastic
5th Aug 2022 (2 years ago)
J Reece
Outstanding service throughout the sale of my property. Excellent marketing achieved a full asking price offer, after which, James ensured a swift, trouble free completion. Cannot fault any aspect of the entire process! Highly recommend Mike Neville estate agent.
20th Jul 2022 (2 years ago)
Anonymous Homeseller
Outstanding service from start to finish. James was excellent and ensured a full asking price, quick, trouble free sale - highly recommend these agents and wouldn’t use anyone else going forward! Thank you so much
Seller
20th Jul 2022 (2 years ago)
M GEDMINAS
Very pleased with your service.
20th Jul 2022 (2 years ago)
C Gore
I dropped in for some advice without an appointment and James made himself available to talk through my query.
James was able to provide me an overview of the scenario and then referred my query to a colleague to assist me with a land valuation.
The team were very knowledgeable and responsive, making it a great service.
14th Jul 2022 (2 years ago)
L Garner
Great communication throughout and kept the chain going where it might have broken down. Thanks!
21st Jun 2022 (2 years ago)
D Brawn
Mike Neville Rushden office were excellent in helping sell our property quickly so we could offer on another and not miss out. They got the marketing done And online in under a week and are also the agents in the purchase of our New House And helped facilitate with the vendors various questions And measurements we needed. All in All Mike Neville were excellent to deal with they kept us informed at every stage. Thank you. We highly recommend them.
10th Jun 2022 (3 years ago)
E Gray
Good, friendly and responsive service. I would recommend to others.
1st Jun 2022 (3 years ago)
A Collis
Represented the seller. Were very helpful around exchange and closing with confirming things on both sides.
27th Apr 2022 (3 years ago)
J B
great estate agency, professional and quick to respond. Got the house sold quickly.
Seller
27th Apr 2022 (3 years ago)
K Gibson
Mike Neville estate agents have done a very competent and professional job. They were always available, willing to help. Thye were quick in responding to phone calls and emails. Thanks a bundle!!
19th Mar 2022 (3 years ago)
Judy
I bought a property through Mike Neville and cannot sing their praises enough. James and his entire team have my total appreciation, they went above and beyond always polite and helpful and made the experience easy. I know they sent me messages when they weren't in the Office and couldn't do enough to help. Top of their game. Thank you so much for all you did it made a big difference.
Buyer
4th Mar 2022 (3 years ago)
M Spackman
Amazing customer service, would 100% recommend.
24th Feb 2022 (3 years ago)
Anonymous Tenant
Wouldn’t recommend
Tenant
15th Feb 2022 (3 years ago)
G Markham
For our first property development in the Rushden area we needed to find a good agent. We were lucky to use Mike Neville Estate Agents.
James Coles , Kayleigh Reed and Callum Gameson, were great from start to finish. They always responded promptly and quickly dealt with any issues.
Their use of Property File was excellent for keeping us updated with viewings, offers and sales progression.
Thoroughly recommended.
Seller
9th Dec 2021 (3 years ago)
G Shortland
Special thanks to Chris who was our main contact through the purchase of our first house. Chris maintained good contact throughout the process, which went on much longer than expected due to our solicitors. Chris, and Mike Neville as a whole has been friendly and reliable throughout.
Buyer
19th Nov 2021 (3 years ago)
N Kelly
Callum was brilliant and very patient dealing with our case, he always answered our questions with a honest answer even if he knew it wasn’t wanted we wanted to hear, couldn’t thank him enough!
10th Nov 2021 (3 years ago)
I hopper
I have used Mike Neville estate agents for Buying, selling and letting properties, and have found them professional, responsive, reasonably priced, and easy to deal with. Will definitely be using them again.
Seller
2nd Nov 2021 (3 years ago)
H Killick
Thanks so much to the team at Mike Neville for getting me through completion and being patient with me!
Especially James, Kayleigh and Chris!
The moving in gift was a nice touch too! Grateful! Would highly recommend! Thanks Guys! ????????
Tenant
21st Oct 2021 (3 years ago)
C Q
We have recently sold our house with Mike Neville, they provided an excellent , professional service and got us several offers within the first day of our house going on the market. The team were excellent at keeping us updated throughout our house sale and assisting in making the sale a smooth process from signing up with them through to completion. We would definitely recommend James and his team. Thank you from Ed and Chanel.
Seller
18th Oct 2021 (3 years ago)
J Grail
I have recently purchased a house through Mike Neville Estate Agents. From the first time I called to book a viewing all the way through to completion, I found the team professional and very efficient. Chris who I dealt with most frequently was helpful in nudging solicitors along and he kept me updated every step of the way. I couldn't be happier with the support and service I received.
Buyer
7th Oct 2021 (3 years ago)
J Hale
Took all the stress out of selling a property, knew the market well and offered helpful advice. Dealt with all offers for us and kept us regularly updated. Would definitely use again and wouldn't hesitate to recommend.
Seller
1st Sep 2021 (3 years ago)
C wrightson
Great all round experience with Chris at Mike Nevilles! Communication was fantastic and professional. Would highly recommend!
23rd Aug 2021 (3 years ago)
S Cousins
Great experience purchasing a house through Mike Neville Rushden. Callum at the Rushden branch was very professional and helpful throughout the purchase process. Would use them again for a sale or purchase.
Buyer
3rd Aug 2021 (3 years ago)
P K-R
Professional, great service everything was done in the time given. Would definitely use them again.
1st Aug 2021 (3 years ago)
P G
Most professional agents I have used.
30th Jul 2021 (3 years ago)
C Crout
Fantastic estate agents, the lettings side is brilliant- never had an issue.
Landlord
21st Jul 2021 (3 years ago)
J Munns
There rentals side are not good they give no thought to there tenants or there needs but want paying on time would not recommend so look elsewhere
Tenant
15th Jul 2021 (3 years ago)
M Beasley
Excellent customer service and communication during and afte the property sale. Very professional long established company. WOuld recommend to anyone.
Seller
9th Jul 2021 (3 years ago)
K Byford
We couldn’t fault any part of the service we received in selling our property.
Very professional and we were always kept informed.
Seller
25th Jun 2021 (3 years ago)
Anonymous Tenant
From the start Mike Neville estate agents have been so on the ball and organised. They really impressed with the communication in the initial start of the process. They had a few properties that met our spec and when the first viewing could not take place they contacted us straight away. Since finding our property and moving in Adam Macleod has been awesome. We’ve only had a couple of calls and issues but his been on them ASAP and arranging getting them sorted out efficiently and effectively. His home town values and knowledge really sold the area to us as well. And not forgetting the new home hamper we got as well him and the team really got us. There was treats for the kids and cleaning products for my other half.
Thanks again to you all and Adam sorry it taken a while to leave a review. I blame google if only it could perform as well as you ahaha
Tenant
18th Jun 2021 (3 years ago)
L Bartlett
Callum was great to work with from start to finish on our purchase. Always on hand when needed and efficient and professional. Would use Mike Neville again for sure.
Buyer
5th May 2021 (4 years ago)
K p
Mike Neville have been amazing and they're not even selling our home! We're purchasing one that they're selling. Very professional. Answer all questions or find an answer. Regular updates without prompt and fantastic communication...the list is endless highly recommend!
Buyer
20th Apr 2021 (4 years ago)
L Green
We dealt with Adam at the Rushden office. We found him friendly from the start, communicated with us 100% and nothing was too much trouble. We feel thanks to Adam and his professional manner and ways he dealt with us we have found our ideal home to let. Would highly recommend for a stress free time if looking for a new home. Thanks Adam - looking forward to our time renting with Mike Neville.
Tenant
19th Apr 2021 (4 years ago)
T Hewitt
We purchased our house through Mike Neville Estate agents.
So couldn't comment on the value as we didn't pay the bill! However, despite this they were very helpful throughout the whole process and very responsive to any emails/queries often dealing with them out of hours.
The team and James went above and beyond, so I would definitely recommend if you're looking to buy or sell.
Buyer
13th Apr 2021 (4 years ago)
T Mett?
I rented a garage for three years from Mike Neville and they were very helpful through this time. Sue dealt with me from the start and arranged everything perfectly. Thanks!
Landlord
1st Apr 2021 (4 years ago)
O Spruce
Brilliant service. Very pro-active and produced results quickly. I would not HESITATE to recommend - was delighted with the service!
29th Mar 2021 (4 years ago)
E (T?du)
Great experience with Mike Nevill Estate Agents!
Very professional team with immediate response ???? ???? ????
I'm happy to recommend their service to everyone.
28th Mar 2021 (4 years ago)
M Confidence
Great experience with Mike Neville. James was of great support. Friendly team, Very responsive, everything with them was smooth. I will recommend them. Thanks to you guys from the Edvijen Fam.
28th Mar 2021 (4 years ago)
A Burke
Found them polite good interaction with clients. We have sold and bought houses from Mike Neville estate and found they are very professional.
We would like to thank James, Chris also Sally from leggings a big THANK YOU.
Seller
19th Mar 2021 (4 years ago)
V Frost
Found Mike Neville Estate Agents to be very helpful, always keeping me informed of progress, professional, supportive and available when needed to address any queries I had.
13th Mar 2021 (4 years ago)
S Rossi
Best Estate Agent we have ever used. James and his team were incredibly professional, very supportive and extremely helpful. I cannot praise them enough for the service they provided especially when difficulties arose in the chain and we thought it would all collapse. Thank you all so much, you are all truly amazing.
Seller
9th Mar 2021 (4 years ago)
T Mposdoukis
Im a first-time buyer. Mike Neville estate agent all the staff were fantastic especially when there was problems of me getting the house. Thanking you all for helping me.
Buyer
25th Feb 2021 (4 years ago)
N sparrow
Excellent service arranging our purchase of a property
Buyer
10th Feb 2021 (4 years ago)
L Jones
I had a great experience with Mike Neville, particularly Chris Brett. They were always available to talk and would always get back to me on queries and concerns promptly!
6th Feb 2021 (4 years ago)
S Gallagher
I had a difficult situation with administration and living remotely and also Covid, they have assisted me perfectly with every need that arose. Clear concise business communication at all times.
Mike Neville always had a good reputation when I lived in Higham. Over 20 years on, I now have first hand experience of their and would thoroughly recommend them.
Special thanks to James and of course the team that assisted him.
21st Jan 2021 (4 years ago)
H Unwin
James and the team were a pleasure to work with. Throughout the process their communication and professionalism was excellent. They listened carefully to our suggestions and their responses were helpful and thoughtful. They worked hard and were confident they could sell our house. We had a really positive experience and recommend them without reservation.
Seller
19th Jan 2021 (4 years ago)
D Knighton
Very supportive throughout the sale process. Responsive when questions raised and proactively worked with all parties to complete the sale process. Good Customer service from both the Sales and Letting Departments. Would recommend and will continue using Mike Neville in the future. Thanks.
Seller
3rd Jan 2021 (4 years ago)
J Malinowska
Really happy with agency. Adam is the best estate agent I ever met, so friendly and professional! He helped me find my beautiful home and was more than helpful all the way through!
Buyer
11th Dec 2020 (4 years ago)
A Reeve
Mike Neville Estate Agents were the seller for my new flat, COVID made the sale very slow but Mike Neville's answered all my stupid questions promptly and helped get things moving along where they could, would definately recommend them for selling or buying a property.
Buyer
21st Sep 2020 (4 years ago)
D Tripkovic
James and all the staff have neen brilliant.
Nothing was to much trouble. Helped us st every corner. CAN NOT PRAISE THEM ALL ENOUGH.
WOULD RECOMMEND IN A HEART BEAT ? ?.
THANKS AGAIN ALL AT MIKE NEVLLES .
DAVID TRIPKOVIC.
28th Aug 2020 (4 years ago)
A Aldridge
Buying a house during lockdown wasn’t easy, but James was brilliant! He was responsive, answered all our questions, and made our first buying experience as easy as possible! Would definitely recommend Mike Neville!
Buyer
22nd Jul 2020 (4 years ago)
A Dacombe
I should have read the reviews before even bothering with these Estate Agents - 27th May they listed a property to rent - I enquired the same day, quite soon after it had been put onto Rightmove. They explained it was still tenanted so because of Covid, I can't view until end of June (fair enough).
I waited for a few weeks - 2 weeks ago I emailed, regarding another property but also mentioned the previous one I was waiting to view - just to see if they'd been able to move out early, I was advised they had not, and it would be end of JULY. I asked them to clarify it's definitely now end of July, and not June as previously advised, I ended the email with yes that's fine, please let me know once they have vacated. I got no response from this email.
2 days ago I then got an automatic email to say it's been rented out already... I emailed asking why they'd not contacted me - they responded there were so many enquiries, they did it in the order people enquired (that's fine) but no apology or anything for giving me false information that it wasn't vacant until July...
Not very professional, I will definitely be avoiding.
1st Jul 2020 (4 years ago)
S Trading
James was upfront about everything I was concerned about initially. Loved the system used by Mike Neville Estate Agents. I was also recommended to what I would address as the best solicitors I have ever used. Thanks for such a swift and smooth sale.
Seller
28th May 2020 (5 years ago)
G Dinut
Sue Gardener was our agent and honestly it was the best service we've ever received with regards to a lettings agency. Friendly and professional at the same time, she went above and beyond to make sure our moving process was as smooth as possible, especially given the current situation with the outbreak and lockdown. Not a fault and would happily recommend. Thank you!
Tenant
14th May 2020 (5 years ago)
G Rudling
Excellent service from start to finish on our recent purchase.
Thank you to James and the team,
Buyer
11th Apr 2020 (5 years ago)
A Hadley
We have recently purchased a property through Mike Neville Estate Agents. They were proactive and kept us informed along the way. Which is very important when buying or selling a property.
Buyer
9th Apr 2020 (5 years ago)
D Hill
Plenty of viewings and a great online portal for feedback and communication. Friendly and efficient service. Thank you.
14th Mar 2020 (5 years ago)
Karen
The team at Mike Neville's are very helpful, with regular emails keeping you updated with the progress, I have instructed them on a number of occasions for both buying and selling and they have never let me down.
Thank you
Seller
12th Mar 2020 (5 years ago)
Q Nguyen
Extremely helpful and nice agents. Would recommend! Thanks for all the help with the purchase!!
Buyer
10th Mar 2020 (5 years ago)
C robertson
From start to finish we recommend this estate agent . Regular updates , good communication by all staff in sales . No problem to big for them to help with.
Seller
16th Dec 2019 (5 years ago)
E Lacey
Mike neville estate agents is very professional calm and kind ,they helped us on every step of the way and went the extra mile to ensure we had a good experience of moving house
A special thankyou to Chris he was so helpful and kind Thankyou all very much .
11th Dec 2019 (5 years ago)
R S
Really pleased with the help of the team on purchasing our new home. You made it a very easy and smooth process. Really professional and very welcoming. Thank you so very much!
Buyer
6th Nov 2019 (5 years ago)
S noghan
Excellent estate agents. Did what they said they would do, happy to work with people etc. Would recommend as well as work with them again.
30th Oct 2019 (5 years ago)
D Jones
I purchased a property through Mike Neville. I found them very informative and helpful. Nothing was too much trouble. They kept me informed and responded to any questions I had promptly. Loving my new home. Thank you
Buyer
12th Oct 2019 (5 years ago)
C Jones
Great customer service. Communication skills are brilliant
25th Sep 2019 (5 years ago)
I Nderitu
Great people, great team , excellent customer service and timely communication. We salute you guys for your assistance and guidance throughout our property purchase process. I would recommend you to anyone willing to have a smooth process and hassle free. Well done team.
Buyer
17th Sep 2019 (5 years ago)
H southcombe
James was a real star. Was constantly helping chase solicitors and kept us informed on anything he was told. Highly recommended
7th Sep 2019 (5 years ago)
N Lee
We had not problems with this estate agent and they helped us through a difficult period when selling a house. We will use them again if we need to. thanks
Seller
6th Sep 2019 (5 years ago)
S Thornton
Great service and always kept me in the loop when buying our home through Mike Neville. Would recommend every time!!
Buyer
6th Sep 2019 (5 years ago)
F Busto
Really straight forward, polite, took shoes off before coming into the property and managed all the viewings perfectly.
6th Sep 2019 (5 years ago)
J Read
The team excelled in keeping all parties informed and ensring the successful sale of my parents property. I would have no hesitation in recommending them or indeed using them again.
Seller
21st Aug 2019 (5 years ago)
S Spencer
5 stars definitely earned by the whole team for getting a good result after a long and frustrating probate sale. All phone calls were quickly returned, we never had to chase.
Special mention for Daniel for his patience and ability to get answers when we were getting nowhere with the probate team.
Seller
29th Jul 2019 (5 years ago)
H Fett
Excellent estate agent. Really helpful, very professional, gave extremely good advice. I can't rate them highly enough
23rd Jul 2019 (5 years ago)
L Durrant
Great Estate agents. Very helpful and understanding. Nothing too much trouble. Went above and beyond to help with a difficult situation. Highly recommend.
22nd Jul 2019 (5 years ago)
C Poulter
We have recently sold a property through Mike Neville. From initial valuation to completion they made the whole process stress free through their excellent communication skills and professionalism. I particularly liked their app which showed progress of viewings and the sale. I would recommend and use them again without hesitation.
Seller
24th May 2019 (6 years ago)
A Harris
I'm not one to write complaints, but have been messed around and frustrated by this company and am extremely disappointed. They cancelled on me twice last minute when I was booked to view a property to let. Then they called and arranged a third viewing. Once I got to the property there was noone there. When I called, it turned out the property had already been let and they couldn't get through to me to cancel the viewing (although I have no missed calls on my phone from them). No one thought to at least send a text? Just unprofessional and a complete waste of time.
Landlord
29th Mar 2019 (6 years ago)
L Pearce
James and his team are fantastic. They are very proffessional and always kept me informed throughout the whole process. I would 100 percent recommend using them
30th Oct 2018 (6 years ago)
P 2018
Worst experience of my life do not trust this agent or anything that comes out
of Misleading Emmas mouth. PLEASE BE WARNED.
10th Oct 2018 (6 years ago)
C Andrews
Discracefull Agent took my Son 4 months to
get his money back, Agent is dishonest liers. BE WARNED DO NOT USE THEM. STIll ON GOING ISSUES. Good reports are probably the staff.
1st Oct 2018 (6 years ago)
S Jadore
Extremely Professional company. All staff are happy to help with any quirey, all so friendly and welcoming!
I have had plenty of viewings from Mike Neville estate agents in the past and it’s never too much to ask. I even went to the same property 4/5 times and every time I requested a viewing they squeezed me in. Prompt, punctual and professional. Certainly the best estate agents in Rushden!
Thank you for all your help in finding my dream property! I will most definitely come to you when I buy my dream home! X
18th Sep 2018 (6 years ago)
M Horrell
I have just purchased a property using these agents and have successfully moved in . My circumstances were difficult and I found the staff to be helpful , and professional . Communication was excellent and not pushy .Importantly they are understanding and friendly.
I have pleasure in recommending their services and wish them a successful future.
Buyer
14th Aug 2018 (6 years ago)
S stevens
Shocking, My family members life was turned upside down by neglect of this agent who play with peoples lively hood. Emma needs to be put on a people/honesty/training course. Terrible agent they cant even respect there business neighbours.
15th Jul 2018 (6 years ago)
D Ward
Mike Neville were great during our house move and very helpful. Would recommend.
2nd Jul 2018 (6 years ago)
J knife
WARNING TENNANTS!! DO NOT RENT THROUGH THIS AGENT.THEY DO NOT PROTECT GOOD TENNANTS OR DEPOSITS AND THEY JUST DONT CARE. NIGHTMARE...BE WARNED
Tenant
29th Jun 2018 (6 years ago)
J Chettle
Great agents
Always welcome you with a smile and aim to help in any way they can...
16th Aug 2017 (7 years ago)
B C
I rented a property for them for nearly 3 years. Before i sign the contract and moved in i told them of certain repair and maintenance that needed to be done, It took them 2 years to even start on this repair maintenance in the end even though they assured me it would be done before the moving date. They tend to hire there own people in to do maintenance which means it takes for ever to get stuff done, a wall inside needed to be repainted due to cracks it took them over half a year to get this done, were multiple occasion their painters said they would come and not show up on the day. How many free days i have wasted because of mike neville in 3 years time would count towards a months salary
They day i wanted to move out they demanding professional carpet cleaning even though it was not done when i moved in. Not willing to accommodate the checkout inspection to my schedule at all gave them multiple days i could do it but they just didn't care. In the end i got the whole house professional cleaned and they still wanted to keep part of my deposit. I disputed this of course as i had proof that the work was done by a professional company. I have giving them ample time to rectify the dispute before raising it but they did not care, this is the reason i place this review
My experience would is this company would get 1 star and i would not rent from them ever again they do not follow the Guidance on unfair terms in tenancy agreements set out by the government and are really hard to get into contact when you need them for anything. They also bug you ever 3 months to see the house but not do anything with the repairs or maintenance that has been noted than.
Tenant
6th Jul 2017 (7 years ago)
D Hedley
Mike Neville handled the sale of my father's Apartment at Townsend Court Rushden. It wasn't the most valuable property on their books by a long way but they handled it in a thoroughly professional way, with regular progress reports on viewings and proactive advice on pricing. I'd like to particularly thank Debbie Thulborn who was my main contact - she was a credit to the Operation with a real drive to get things sorted as quickly as possible.
Seller
11th Jun 2017 (8 years ago)
G Davies
After recently loosing my grandparents The team at Mike Nevilles helped my family sell their bungalow and we were very pleased with the professional and friendly manner the dealt with the sale.
Seller
29th May 2017 (8 years ago)
J Ack
Mike Neville Estate Agents are very professional and very friendly.I would recommend them to family and friends.
5th May 2017 (8 years ago)
H ASHAKHASAN
Lovely stuff.
22nd Mar 2017 (8 years ago)
K Coles
Mike Neville sold a property for my brother and I.
The whole transaction, from outset to completion (Oct 16), was professionally managed.
Foremost impression was communication, which was excellent throughout.
Indeed almost all our progress updates were from James, following his frequent dialogue with all involved solicitors. ( In marked contrast to the lack of volunteered communication from our own solicitor, I must say).
We were very pleased with Mike Neville's continual expediting, which definitely led to a speedy completion date.
Keith Coles
Seller
29th Nov 2016 (8 years ago)
H Rose
Lovely experience with mike nevilles, very friendly and always happy to help.
Couldn't ask for a better experience so far
27th Oct 2016 (8 years ago)
A Page
Myself and my partner and 3 children under the age of 3 moved over from milton keynes to rushden after a couple of weeks the en-suite started to leak through the living room ceiling I had to turn off the water. It took a couple of weeks for the leak to be fixed but in that time we couldnt use the en-suite that we paid for and weren't compensated for it. Then the fridge freezer that was supplied by the landlady stopped working we had to dispose of it ourselves. The landlady dropped off another fridge for us to use. Then a week later we were given 2 months notice to vacate the property because the landlady was supposidly selling the house. So after 7 months and dropping off a fridge seeing that the house was being occupied by a family with 3 young children all of a sudden the landlady was selling up. Then it came to moving out this june of this year when we had all the terrible rain well we had emptied the house spent a whole day cleaning with it being like a monsoon outside with 3 children. Now I'm not a professional cleaner and neither is my partner so we cleaned the house the best we could and it did not state in the contract that it had to be cleaned to a professional standard. The next day there were some issues with the cleaning little bits of rubbish in the garden light stains on the carpet, what most reasonable people would class as general wear and tear but no not mike neville. We had offered to come back to the property to make good what was wrong seeing as though we needed to recouperate as much of our deposit as we could seeing as though we were given such little notice to move out, but the landladys daughter who had nothing with the property said no. So mike neville found the most expensive cleaning contractors the could to do the work, and out of £925 deposit we got back £310. A week before we moved out we noticed the the house we were tenting had been put back up for rent for an extra £25 per month. Then when we handed the keys we told that on the verysame day that the landlady had decided that infact she couldnt sell due to loosing too much money although it was back up on there website a week before . More lies. We are still waiting for all of the invoices for all the work carried out on 60 regency court rushden but they keep blowing us off its been over a month now. They have sent us out photocopies on invoices stating the originals are for their records....hold on i paid for it not them copies can be doctored. I would strongly suggest anyone who is thinking of renting through mike neville to think long and hard before doing so.
Tenant
20th Jul 2016 (8 years ago)
E Gamble
Couldnt have asked for a better experience moving into my first privately rented property, the whole experience was easy quick and painless.
Tenant
15th Dec 2015 (9 years ago)
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