Spoke to a man on the phone about 2 weeks ago to try and arrange a viewing for a property I was quite keen on viewing. We agreed on the following Friday for the day of the viewing and he told me he would confirm a time on a later date but that it would be any time after 1pm. I waited to hear back but heard nothing, so after a few days I decided to call myself and no one answered so I left a message with my name and number and enquiry and absolutely nobody got back to me. Extremely unimpressed.
Very helpful and friendly staff. Will definitely recommend to friends. Thank you Mark and the team!
No effort on their part. There is an easement in front of the property that they told me exists. They then told me it ends when the man next door dies! They then told me that there is no easement!
I wasted £1000 and two months looking into this whilst they did nothing. When I finally withdrew my offer (I had my mortgage offer in place and was ready to exchaneg but they gave me conflicting info over this right of way and I was very uneasy), they had the audacity to send me a very sarcastic email congratulating me on finding an alternative purchase - implying that I had pulled out of the purchase in preference of another property! Disgusting behaviour and very unprofessional.
DO NOT USE THIS AGENCY.
Brilliant letting agent. Been with them for over 6 years and 2 properties. Polite, professional and very reactive to repair issues
as an estate agents Simon Musto is very good,however me and my wife moved into 20 Bayes street Kettering. were we stayed for about a year at first the place was okay but we quickly realised a lot of faults e.g the window in the bathroom wouldn't open causing damp land lord informed but did nothing. Cupboards falling off when we first moved in, no lights for THE LAST two months in the kitchen and bathroom i was cooking and showering in darkness the landlord was informed but told us to change the bulbs which i did not feel safe doing. the fact we lived in darkness for 2 months forced us to leave resulting in a fall out with the land lord who is only interested in money!! people go for any house or flat but stay clear of 20 BAYES STREET!!! the landlord has threatened to have the review taken down even no he knows this is the truth so read whilst you can...
Excellent service in very difficult circumstances. In the middle of lockdown they kept us informed and got the sale through! Worth every penny.
Richard James estate agents, have been working hard to sell my property, my circumstances have changed and I have withdrawn the house from the market for the time being. I would be happy to use them again.
Mike Neville Estate Agents were the seller for my new flat, COVID made the sale very slow but Mike Neville's answered all my stupid questions promptly and helped get things moving along where they could, would definately recommend them for selling or buying a property.
WARNING TENNANTS!! DO NOT RENT THROUGH THIS AGENT.THEY DO NOT PROTECT GOOD TENNANTS OR DEPOSITS AND THEY JUST DONT CARE. NIGHTMARE...BE WARNED