Always welcome you with a smile and aim to help in any way they can...
Rented a 1 bed property in the town for me and my partner. This was fine.
All the paperwork went through etc..
The woman showing us around was fairly nice to, her name was Amy - Little did we know this would be the horrible person to "lose" payment receipts and completely insult both me and my partner on more than one occasion.
Mike Neville - the man himself is a nice fellow but the ESTATE AGENTS and the staff there are rude, lying, theiving people.
They claimed that the deposit was to be kept by them as the garden needed cleaning.. how a communial car park equals a garden i will never know.
The property itself well, nice at first sight, clean and tidy - with friendly neighbours.
Neighbours remained friendly throughout.
But the property upon moving in.. Floor tiles smashed, rotton bathroom tiles, leaky toilet and shower, the front door was broken, the cooker was Disgusting.. The pilot light on the boiler kept going out during the day and night - when in the shower or not - not fun! Then the bedroom and living room and upstairs room were all damp on the walls. I have had to get rid of my matress and sofa because of the damp caused from the propety.
Our deposit and a months rent in hand all got kept by Mike Neville's Estate Agents. This was after extra money was paid to Amy in person.
I want to make it perfectly clear that this isn't the first occassion that Mike Neville Estate Agents has "robbed" a tenant. They have helped to ruin peoples lives across the Rushden area for years. Although I cannot prove they have stolen etc they will continue to legitimately steal from their customers.
Highly experienced. Best agents in rushden. Best mortgage broker as well.
Excellent follow up service from Brett and staff at Coley Thomson. Kept me informed and chased up progress all the way through. Unlike most estate agents they continued to treat me as a valued customer and maintained contact after an agreed sale. I was very impressed with the service.
1st time buyers and both Richard and Danny made the whole process flawless. Fantastic customer service and would recommend them to everyone. Thank you guys
Absolutely excellent! Really lovely company to deal with and certainly not your average estate agents. Worked really hard to sell our house and the communication was second to none. I highly recommend using Richard James to sell your home and I most definitely will use again. Really lovely staff and extremely helpful. Thank you Richard James !