T Brown
Very good experience of buying the house, lots of contact and good advice. Prompt answering queries and smoothing out the bumps in the road to completion.... Read more
Buyer
25th Apr 2025 (8 weeks ago)
E Lowe
From coming to look at the property until the day of the removal the staff at Bricks & Mortar were SO helpful & very efficient.
The photographs taken of our home were excellent as was the description.
Whenever I phoned with a question Susan or Phoebe were quick to answer or to get back to me as soon as possible.
Carl runs a very professional estate agents & has surrounded himself with excellent staff, from the photographer to the office staff & makes a very stressful process as stress free as is possible.
Fees are very competitive too & when I moved, Bricks & Mortar was offering a flat fee paid upfront which was very reasonable.
Many thanks for everything.... Read more
Seller
8th Apr 2025 (10 weeks ago)
M Ely
Bricks and mortar have been excellent from start to finish selling our home. They were friendly, great at communicating and ensured we had lots of viewings! Special mentions go to Su, Phoebe, Carl and Vanessa (photographer)... Read more
Seller
31st Mar 2025 (11 weeks ago)
K Pitkin
Just wanted to thank everyone at Bricks and Mortar and in particular Phoebe for their help with our purchase. Phoebe kept us fully informed throughout the process and responded quickly to our queries, helping to make the whole move go smoothly.... Read more
Buyer
26th Mar 2025 (12 weeks ago)
Peter
I had the pleasure of recently buying a house through Bricks + Mortar, Wirksworth. One thing that stood out, and was really helpful in reducing the inevitable house-buying stress, was being assigned a dedicated person (Phoebe-excellent) to deal with my purchase. Equally excellent was Su who introduced me to the property. Totally recommended.... Read more
Buyer
3rd Mar 2025 (15 weeks ago)
M Tucker
Bricks and Mortar have been great and it was a pleasure buying from them.... Read more
Buyer
3rd Mar 2025 (15 weeks ago)
K BROOKS
Carl and his team particularly Phoebe and Su have recently sold two houses for us. We have been very happy with their lovely personal service.
On each occasion:
- they provided us with an accurate and realistic pricing plan
- they are very knowledgeable regarding strategies of online selling and always happy to talk about alternative marketing ideas
- they are very accessible and will endeavour to get back to you as soon as possible if not currently available
- they are particularly good at chasing solicitors and providing plans and updates with buyers and sellers alike
Throughout all this they are always courteous, calm, polite and positive
Thank you so much Carl and Team and we are sure you will go from strength to strength
Katie and Ian Brooks... Read more
Seller
1st Mar 2025 (15 weeks ago)
C Apps
I was the buyer for a house purchase and had an excellent experience with Bricks and Mortar estate agents. They were very professional and quick to respond to queries. Phoebe was really good at communicating between myself, the seller's and their solicitor too. Would highly recommend!... Read more
Buyer
26th Feb 2025 (16 weeks ago)
A bunting
cost me a load of money after a lease-hold purchase fell through because pets weren't allowed despite me being repeatedly asking that they were allowed and assurances that they were. At least I found out before searches were started, more luck than judgement. You'd expect a selling agent to clarify lease restrictions before conveyancing starts! Legal costs and survey, all a waste of money and will be holding B&M to account for my losses based on their misrepresentation... Read more
Buyer
12th Feb 2025 (18 weeks ago)
S Colville
If the SAS used estate agents it would be Bricks & Mortar. The whole team are Tier 1 operators prepped for action and ready to go.
They sold my mother’s house which was a tough nut to crack but with their dedication and perseverance came through.
I am now planning on using them to sell my own home and already have them primed and ready to go.... Read more
Seller
3rd Jan 2025 (24 weeks ago)
J c
What can we say. From Carl’s initial visit, the professional photos and the superb support, guidance and negotiations by Su and Phoebe who were exceptional, we couldn’t have wished for a better, more approachable and professional kind supportive team to take us through our house sale. Fully recommended. It seems a long time since we have had such a reliable, efficient and competent service from anyone. Thank you all.... Read more
Seller
10th Dec 2024 (6 mo. ago)
C Hofoen
Great stuff from start to finish, fast and flexible, would recommend to anyone looking for an agent that actually returns their calls!... Read more
R Archer
From the first viewing, Carl, Phoebe and the team at Bricks & Mortar have been immense in helping me and my wife with our first house purchase together.
I would wholeheartedly recommend Bricks & Mortar if you're looking to sell or even purchase your next home.
I have no doubt the team at Bricks & Mortar will offer you the same excellent service that me and my wife have received.
We would like to extend our thanks again to Carl, Phoebe, Su and Ben for helping us purchase our lovely home!... Read more
Buyer
20th Nov 2024 (6 mo. ago)
S Denton
We used Bricks and Mortar in Wirksworth to buy our first home and we would recommend them very highly to anyone wishing to buy or sell their property. The process was completely painless due to the exceptional service provided by Phoebe and the team, we were informed every step of the way and she went above and beyond to get any issues rectified in good time. We would most certainly recommend them over any other estate agents in the local area!... Read more
Buyer
25th Oct 2024 (7 mo. ago)
Victoria
Fantastic personal service. Carl has a great team who genuinely care! I went to Bricks and Mortar as my Son had use them previously and said they’d been brilliant… and they were. Our house Sale / Purchase turned into a bit of a nightmare unfortunately, but Phoebe was exceptional in trying to move things forward with the chain. You genuinely feel like you’re dealing with friends who want to help you, rather than a company. I wouldn’t hesitate to recommend them. Definitely worth all the stars! ????... Read more
Seller
28th Sep 2024 (8 mo. ago)
M Waters
The staff at bricks and mortar are all brilliant.All helpful and knowledgeable We where kept in the loop all the way through from Sale to completion.Would highly recommend .Thankyou everyone especially Phoebe.... Read more
Seller
13th Sep 2024 (9 mo. ago)
T McPhillips
Carl and the team at Bricks & Mortar offer exceptional care and service. There are many stereotypes applied to Estate Agents, but Carl has set out to bust every last one. It is obvious from the first meeting that his is a business built around strong person-centred and ethical values. It is evident from the amount of sold signs displaying the Bricks & Mortar brand, everyone who deals with B&M tells someone else. If you want an Estate Agent that is decent, honest, transparent and goes the extra mile then no look no further than Carl and the B&M team.... Read more
12th Sep 2024 (9 mo. ago)
S Sound
Very hard working team who go the extra mile.... Read more
W Nicholson
The team at Bricks and Mortar were great – our chain was a bit of a nightmare (through no fault of Bricks and Mortar nor of our seller), but as a company they were willing to pick up the slack from other parts of the chain (that weren’t doing it properly), and by doing so, they helped to avoid the whole thing falling through.
It became a bit of a team effort in the end and Bricks and Mortar were always contactable, willing to find answers about what was going on, and always went the extra mile. Very happy that they were involved.... Read more
Buyer
9th Sep 2024 (9 mo. ago)
M Waterfall
The best agent in the area. Carl the owner found me a house to buy in 20 minutes. He will be selling our house shortly too. Awesome experience.... Read more
Buyer
29th Sep 2023 (1 year ago)
T Cartmell
Well Abby was absolutely fantastic throughout my new home purchase. She was so helpful and professional throughout.
Cannot thank her and Bricks and Mortar enough would highly recommend... Read more
Buyer
15th Apr 2023 (2 years ago)
A Blackwell
We have just completed on our sale using Bricks and Mortar. All team members offered a high quality and reassuring service throughout. Our initial meeting with Carl gave us the confidence to opt for the amazing value pay up-front service. The photos were professional and cast the property in its possible best light, prompting much interest. Abby went above and beyond in providing quality of service and reassurance. She responded to enquiries expediently, anticipated problems and provided solutions, ensuring the process ran smoothly. We are delighted to have discovered Bricks and Mortar and would recommend them without hesitation.... Read more
Seller
3rd Apr 2023 (2 years ago)
A McNeil
Carl and Abby were fantastic throughout. We were considering not using a high street estate agent, but after Carl came to visit us at the property we were certain he and Bricks + Mortar would do an excellent job, with very reasonable prices too. What we didn't expect, however, was the amazing service we received from Abby once we started having viewings. We had accepted an offer within a week (unfortunately this was just before the fated 'mini budget' and it fell through). However, Abby found a new buyer before it even went back on the market. She followed up every week, and was a really good line of communication when there was confusion with time delays etc. She made a fairly stressful transaction much less stressful. I'd fully recommend Bricks + Mortar for their professionalism, human communication, great photos and calm yet efficient manner. Thank you :-)... Read more
Seller
13th Mar 2023 (2 years ago)
A Waters
From our first meeting both Carl and Abby were relaxed and supportive. Selling a parents house , a family home , is a difficult task. Emotions and memories can get in the way . Abby was extremely professional , competent and more than anything calm. She made me feel it was all possible. No drama or miscommunication- outstanding.
I would 100% recommend this fabulous team. Thank you Carl and Abby... Read more
Seller
7th Feb 2023 (2 years ago)
R Shelley
I used Bricks and Mortar to successfully complete a purchase on a great house in Wirksworth, which will be my home for a good many years, I hope. Thank you Abby for your kind attention to detail and regular communications.... Read more
Buyer
24th Nov 2022 (2 years ago)
N Taylor
This is first time I have used Bricks and Mortar and the experience was smooth from start to finish. Abby MacPherson was absolutely brilliant. Nothing was too much trouble and she guided me throughout the process even helping between solicitors. A credit to the company.... Read more
22nd Nov 2022 (2 years ago)
C Bloor
Thank you Abby @ Wirksworth Branch. We had a stress free buy from her, she was professional at all times, kept us up to date with progress, answered any question we had within the same day or if she didn't know the answer found it out quickly. Can recommend. Thanks again.... Read more
Buyer
13th Sep 2022 (2 years ago)
C Kealey
This Estate Agency goes above and beyond anything we have ever experienced in the past. The care and expertise offered by Abby was unbelievably dedicated, we cannot fault her.
Thank you Bricks and Mortar for all your hard work ,allowing us to enjoy our experience of buying our property, we will recommend you to all our friends.... Read more
Buyer
17th Aug 2022 (2 years ago)
G Walker
A fantastic, swift, friendly and extremely efficient service from start to finish. Abby Macpherson was simply terrific in guiding and helping us through the process from offer acceptance to completion.... Read more
15th Aug 2022 (2 years ago)
D Varley
Thank you so much for a fast and pain free sale. Special thanks to Abby who was attentive and gave us great customer service throughout.... Read more
Seller
9th Aug 2022 (2 years ago)
J Draycott
Recently used Bricks + Mortar to sell my late Aunt’s bungalow. From the very first meeting Carl was professional whilst being empathetic. I chose this estate agent because I liked the caring family feel of it & wasn’t disappointed. Absolutely brilliant service throughout the sales process, giving me weekly updates at a minimum. I would highly recommend Carl & Abby to anyone wanting to sell their property... Read more
Seller
2nd Aug 2022 (2 years ago)
N Deny
Outstanding experience selling my property , Carl and the team from initial valuation through viewings, vetting potential buyer, negotiating offers, dealing with conveyancing question, completion & finally handover the keys. The process end to end was excellent and I”ll definitely be looking up Bricks & Mortar when I need to sell my property... Read more
Seller
8th Jun 2022 (3 years ago)
Lyn
Experienced, ethical, professional agents with well written property descriptions. Highly recommended!... Read more
7th May 2022 (3 years ago)
J (Karoti)
We were the prospective purchasers in our dealings with Carl. The best Agent I have ever dealt with, very communicative and does exactly what he says he will do, you can't ask for more. A small family business and it shows. We couldn't recommend them highly enough. John & Rosie... Read more
Buyer
28th Jan 2021 (4 years ago)