Grants are looking after the renting of our Wirksworth property.
Lyn at Grants has been delightful, patient and professional over this.
I would recommend this agency to anyone dealing in property.
The customer service at Grant's of Derbyshire is outstanding. Great listening skills and really understands the needs of the customer. Shaun and his team are always helpful, positive and determined to give 100% all of the time. Whether you are looking to sell or buy a house or flat in Derbyshire or rent a house or flat in Wirksworth and Matlock area of Derbyshire, then I would not hesitate to recommend Grant's of Derbyshire. I have also had friends who have said exactly the same and the business has grown so quickly through this word of mouth. Thank you very much to Shaun and the team.
I couldn't recommend Sally Botham Estates highly enough. They dealt with the sale of my late father's property which was fraught with problems, including a historic mapping error at Land Registry which had resulted in a neighbor incorrectly becoming the legal owner of part of the property. Their proactive help and advice to me, and their liaison with my solicitor and the buyer to eventually get the problems satisfactorily resolved was fantastic. Definitely not your average estate agent! They consistently offered good, sound advice. Nothing was too much trouble for them, and always a friendly voice at the end of the phone.
Try your best to avoid this agency and the landlord of the property they are trying to rent out at 5 Thatchers lane tansley.
My father was renting this property until he sadly lost his life on the 19th of June this year.
What then happened after really defined this agency and the landlords they deal with.
The Agency came across all nice and lovely but on reflection now we realise this wasn't the case.
When we finally got into the property my father was renting we would receive regular calls as to what we were doing (basically asking when we would be out).
My father had paid his rent till a certain date and of course we would be leaving but would have to remove all his items,
as we don't live in area.
There was alot of worked involved.
Then on top of this between the agency and the landlord they have tried to cause as much stress as possible to his grieving children.
We can only assume this came direct from agents themselves, the landlord stated that our Father was deceased at property ( this was not the case).
This was definitely not the case and an awful assumption to make even more so that it was reapted for his children to hear.
Then you think it can't possibly get any worse it does.
After dealing with the deposit with the DPS through a log the landlord decided that he wanted to take money from a dead man who broke his breech of contract.
Will just state here my father was taken away in an ambulance fully continuous not knowing he was going to die.
Anyway the landlord took money for cleaning as my father didn't stick to his agreement and clean the property as he vacated.
Then on top of this all he wanted to take money for gardening.
Well confirmed by neighbours and my father when he was alive this was in his tenancy agreement that he didn't maintain this the owner did.
Anyway the landlord took an entire month after we disputed it (we have now be branded liars by that agency that we didn't dispute).
After a month the landlord took £42 to trim back some hedges.
Further to this we were told it wasn't in tenancy agreement.
Complete lie again.
Friends rang on our behalf the agency and we're told that garden is maintained by owner, then this was confirmed in email to me that it was indeed in the tenancy agreement.
Therefore this landlord and agency breaking their breech of contract with my father.
Outlined they took my father's money for their Own greeddiness.
This has now left us no choice but to go down a legal route but just to make you all aware be very careful about using them and Defiantly be careful of the doggy landlord at 5 thatchers lane!!!