M Pearce
Don't use these to sell your house. I wont be now. Unreliable and do not know how to follow simple instructions. Gemma will cancel appointments last minute thats been booked 2 weeks prior and Isobel doesn't respond to emails.... Read more
Seller
14th Dec 2024 (9 weeks ago)
Ellie
Craig Ford has been helping us with our mortgage and negotiations on our offer. He goes well above and beyond to make sure everything goes smoothly throughout this tideous process. I couldnt recommend him more. Top notch service!... Read more
2nd Dec 2024 (11 weeks ago)
S Kearney
Gemma was friendly, polite and very well prepared for my house valuation. She was knowledgeable and took time to give meaningful advise to our particular situation.... Read more
Seller
6th Sep 2024 (23 weeks ago)
1 Runner.
As a purchaser I have found the service non existant. No returned calls or desire to help at all. This is one if the poorest experiences of house buying I’ve ever had.... Read more
Buyer
20th Aug 2024 (25 weeks ago)
I Mohamed
Avoid at all cost. Live rough if you have to, but avoid this agency.... Read more
13th Aug 2024 (6 mo. ago)
S Sommer
Recently had the pleasure of speaking with Adam at the Belper location. Contacted him about a house in the Belper area. Adam listened to our wish list carefully. He recommended a perfect house for us to view that we had previously not considered. Turns out his recommendation was spot on! We've made an offer on the home and will be calling Belper home in the near future. Adam was great. Recommend him highly.... Read more
Buyer
28th May 2024 (8 mo. ago)
S Lloyd
Could not rate the Belper team high enough. Alex was fantastic in giving us prompt and honest explanations on each house we viewed and helped us with a wide range of properties in the area. Megan was unbelievably helpful throughout. Going above and beyond from answering any questions I had to keeping the sales on track and “fighting fires” on my behalf when the solicitors were at odds with each other. I honestly questioned at one point why I was paying them and not her! Couldn’t thank them all enough for the service they provided.... Read more
Buyer
22nd May 2024 (8 mo. ago)
S Lee
My wife and I recently had the belper branch of burchell Edwards value a property of ours with a view to selling. Megan Power ( branch manager) conducted the service herself,she kept us updated of the appointment without being a nuisance,was on time, being professional throughout the process and answered all our questions thoroughly and patiently. Having had dealings with many estate agents over the years through business it was quite refreshing to meet a lady who took her job seriously and had the knowledge to back it up. Keep up the good work, when the house goes on the market Megan will be the first person we will call,
Steve Lee... Read more
Seller
15th May 2024 (8 mo. ago)
Liv
Fantastic service from Ethan. No question is ever too much and he goes above and beyond. Thank you!... Read more
4th Apr 2024 (10 mo. ago)
House on the market for 6 months and not a single viewing... Read more
Seller
9th Jan 2024 (1 year ago)
Great stuff with good skills and they know what they do!... Read more
Seller
19th Jul 2023 (1 year ago)
S Akwaeze
Alex was very professional and helpful, it was a very complicated sale, different parties to deal with and in the end we completed win-win for all parties involved. Yes will do business again.... Read more
Seller
4th Jul 2023 (1 year ago)
S Jones
Fabulous experience with Burchell Edwards! I recently sold my house with Alexander Orme, he was a pleasure from the beginning and I fell well looked after throughout the viewings and sale. Alex really went out of his way and nothing was too much trouble. Megan is also a pleasure to speak to and was so lovely with all viewing feedback.
Thanks for making everything so easy.
Sophie Jones... Read more
Seller
21st Jun 2023 (1 year ago)
S Kemp
I cannot recommend Burchill Edwards Belper office highly enough. From start to finish Alex and the team have worked to bring in the viewings that in a short space of time has delivered a sale. Weekly updates, friendly team and a pleasure to deal with. Many thanks.... Read more
Seller
2nd May 2023 (1 year ago)
R Gregory
Excellent... Read more
10th Apr 2023 (1 year ago)
The agent promised a lot to begin with. They were more expensive than the other 2 agents we met with. The buyer came along the same day we put up the sign but nothing to do with the agents marketing. It turned out that their good friends lived very close and unbeknownst to us they had been watching us refurbish the house for sale for some time.
The agent told us it was a cash sale but in fact it was a chain that took six months to complete. We were very disappointed. We felt lied to and misled. In the end we told them that if the sale didn’t close before the last day of the tax year we were pulling out.
It closed the day before the tax year end barely.
The agent let the new owner erect a shed on the property before the sale closed and also let them cut down all the shrubs in the front garden before the close of the property sale. We were flabbergasted by all this and would therefor not ... Read more
Seller
17th Aug 2022 (2 years ago)
K Morrell
Gemma was totally professional and showed genuine interest in valuing my house. I would not hesitate to use this company In the future.... Read more
Seller
25th Apr 2022 (2 years ago)
D Shelley
Can not thank Fay Morton enough for assisting us with our mortgage. As first time buyers the whole process can be so daunting and she explained everything to us in detail and went through all the options that would be best for us. Nothing was too much to ask and she took all the stress off our shoulders. Jordan at the Belper office was also a delight, very professional and helpful helping us purchase our first home! Would highly recommend!... Read more
Buyer
21st Apr 2022 (2 years ago)
L Winfield
Fay has been amazing at helping me purchase my first home - from explaining each stage of the process to making sure I feel comfortable with each decision! Her knowledge is second to none and she has made what would be a very daunting experience far easier!... Read more
Buyer
10th Apr 2022 (2 years ago)
L F
Called to register interest and get a viewing on a property that I was serious about puchasing and renovating.I was told I would be called back with details and to arrange a viewing..that was 5 days ago!... Read more
7th Feb 2022 (3 years ago)
Not impressed... Read more
Seller
24th Jan 2022 (3 years ago)
K Wilkinson
Had my re-mortgage arranged by Fay Morton, she was excellent! very professional, took time to understand our particular requirements and sourced the ideal product for our needs. As the mortgage went through she checked at every stage that all was going smoothly and followed up on completion to make sure we were happy.... Read more
14th Jan 2022 (3 years ago)
A Wilkinson
Excellent service from Fay Morton to set up contents insurance - friendly, helpful, and professional. Highly recommend.... Read more
7th Jan 2022 (3 years ago)
good regular information mavy viewings... Read more
Seller
3rd Mar 2021 (3 years ago)
D M
I would have no hesitation in recommending Richard and his team at the Belper office in selling your home.
I think their key strength is their communication, which is knowledgeable, timely and open.
The team were all very enthusiastic and genuinely seemed motivated to get the property sold.
A big thank you !!... Read more
Seller
10th Feb 2021 (4 years ago)
Difficult time to be selling under Covid restrictions but I feel I was wrongly advised to use Modern Auction to sell my house. As the estate agent receives a higher commission from the sale I thought they would work harder for their payoff. However after 2 months there was no interest in the house. I initiated the majority of the communication and felt unsupported and uninformed.
I switched agents and sold with the new agent on the same day I listed. Never even made it back onto Rightmove as it sold so quick and at the price I wanted.... Read more
Seller
30th Dec 2020 (4 years ago)
M connor
My landlord came as soon as I wanted he's ace ty.... Read more
Landlord
9th Oct 2020 (4 years ago)
B Hill
Tell you anything to sell your house!... Read more
Seller
24th Jan 2020 (5 years ago)
M Croxall
Alex is genuinely the best estate agent we've done viewings with. A lovely guy, and knowledgeable on the areas and properties. We would definitely consider using BE for further properties based on this experience.... Read more
12th Dec 2019 (5 years ago)
S Slack
I cannot recommend Burchill Edwards Belper office highly enough.
Having had a bad experience with another Belper estate agent once I changed to them they were brilliant. I was kept updated on everything that was going on with the house sale.
Thank you to all at the office... Read more
Seller
5th Sep 2019 (5 years ago)
J Simms
Highly recommend these guys. Sold our house within a month and the mortgage advice from Lee was fantastic.... Read more
Seller
16th May 2019 (5 years ago)
H Jackson
Treated us like family the whole way through the process with an open and honest approach. I don't know where we'd be without them. The whole team are amazing but a special thanks to Lee who we drowned in paperwork. Richard who was the friendly face who helped us start the process and Ben for putting up with my endless calls. They made house selling an enjoyable experience. Thank you... Read more
Seller
2nd May 2019 (5 years ago)
H Shirley
Burchell Edwards sold my house on the first day to the first person to view it. And as always Lee went above and beyond to sort the mortgage. Would highly recommend.... Read more
Seller
12th Apr 2019 (5 years ago)
D Prince
Our house sale completed in January. Richard and Sophie provided an excellent service throughout from the first viewing until the sale was agreed. Lee was always on hand and was reassuring regarding our financial options and Natalie in the Sales Progression Team kept us well informed throughout. A very professional and friendly team. Many thanks to you all.
David and Carol Prince.... Read more
Seller
18th Feb 2019 (5 years ago)
I Wilson
Excellent professional service in a difficult house sale. Good advice & communication.
I would recommend them.... Read more
Seller
3rd Feb 2019 (6 years ago)
C W
We have just used Lee Peck to arrange our mortgage and his help and support has been excellent. He explained our options to us clearly so we were able to make an informed decision about which was the best option for us to take. Lee has kept us updated with progress throughout our purchase and answered any queries we had promptly. We were really pleasantly surprised with how much money Lee was able to save on our monthly payments and he even managed to save us paying our early redemption charges, which saved us £4,000!! Will certainly be using Lee in future and recommending him to everyone!... Read more
Buyer
14th Nov 2018 (6 years ago)
S espinasse
The patients and determination to ensure all parties in our chain where kept informed and happy was first class. Positive professional and patient teamwork displayed throughout... Read more
19th Oct 2018 (6 years ago)
R Yates
Richard went the extra mile throughout my property transaction, always replied promptly to emails and chased solicitors for me to resolve issues, to complete on the day required by my buyer.
Lee Peck the resident mortgage advisor also helped me do a mortgage port even though it wasn't through him, no charge.... Read more
Seller
20th Sep 2018 (6 years ago)
We went to ask about the property we had seen, it already had an offer on it however it fell through. Rich and his team were very quick to call me as they knew we were very interested. I came to see them. Offer on the table and Rich swiftly called the vendor and offer accepted. Throughout the who process Burchell Edwards have taken care of us. We used Lee Peck on the recommendation of Rich. He was fantastic. Really put us as ease with the finding of our mortgage. Thank you so much for everyone’s help.... Read more
Buyer
1st Sep 2018 (6 years ago)
A Bollington
We used Lee Peck to arrange our Mortgage for our new property. We found Lee very professional and helpful to us finding the best deal.
Would definitely recommend using Lee to anyone
Thanks... Read more
8th Jul 2018 (6 years ago)
M Shaw
Many thanks to Lee Peck, he was super helpful and patient when arranging our mortgage. It was not straightforward but Lee managed to secure the best deal, would not hesitate in recommending him!... Read more
2nd Jul 2018 (6 years ago)
S House
Excellent service, thank you. Would highly recommend... Read more
27th Jun 2018 (6 years ago)
M barratt
we could not have wished for more help and understanding that Burchell Edwards gave us during our mortgage arrangements, we could contact them when ever needed and they dealt with our enquiries in a positive and supporting manner, it was all hassle free and would highly recommend this team to anyone ( much appreciated)... Read more
Buyer
14th Jun 2018 (6 years ago)
A Cresswell
There is no doubt selling and buying a house is one of the most stressful things that you have to go through. Lee Peck made our complicated mortgage application as smooth as possible. We never felt like we were being rushed into anything, he had plenty of time for us and explained everything clearly. We would highly recommend his services.... Read more
Buyer
11th Jun 2018 (6 years ago)
R Harrison
Undoubtedly 5 star service from Lee always willing to help and if needed go that extra mile.... Read more
10th Jun 2018 (6 years ago)
W stanley
I have known lee for some tine now and wouldn't go anywhere else for a mortgage deal, the service his unbelievable and if he says he can find you a good deal then he sticks to is word. I would advice others to phone lee first has not only will he save you time but big money too thanks mate for all your help over the years, wayne.... Read more
8th Jun 2018 (6 years ago)
Quattro97
Without a doubt, I give 5 stars plus.
I’ve worked close with Mr Lee Peck for years now and have had no need to use anyone else. Great guy and personality, whilst also very humble.
I’ve only had positive feed back from people I’ve pasted on to Lee. Which has been crazy when they want to treat me, for the work Lee has done lol.
I require knowledge, efficiency, solutions, and to be organised. I have all of that, so thank you Lee and thank you for creating successful business for myself and my surroundings, forever appreciated. I use to get real concerned in Lee’s absence, but the team are of great help and knowledge.
I’ll be in touch within the next few days, for current work.... Read more
7th Jun 2018 (6 years ago)
S Tennant
We needed a mortgage to buy our new house and also a re mortgage on a buy to let property in order to release funds for deposit and renovations on our new house. We used Lee Peck for all our mortgage needs. He spent a lot of time with us talking through our options and was great in explaining everything. He kept us posted through out the whole process and sorted out any issues with lenders queries quickly. He also played a key part in making sure we exchanged on time by keeping in touch with our solicitors on the re mortgage side of things.... Read more
Buyer
6th Jun 2018 (6 years ago)
B Young
Great experience with these guys, Lee Peck was really helpful, so good we’ve use them twice, nothing was too much trouble, will use again & recommend to friends & family.
...another satisfied customer, thanks again :)... Read more
5th Jun 2018 (6 years ago)
C FireBird
We bought a house through Burchell Edwards and found our experience very mixed. We were lied to and misled repeatedly, going through 6 months of never knowing where we stood and what was actually true. Towards the end they actually helped us wrap up the sale of the property when no one else seemed to be moving forwards. So that I am grateful for. However I fear for first time buyers who have no prior experience. We got ourselves a mortgage advisor who told us what was true and what wasn't, and stopped us from doing a lot of stupid things which would have cost us a lot of money. Burchell seem to just want to string you up and watch you choke.... Read more
Buyer
31st May 2018 (6 years ago)
N riley
Vastly overprice properties. We were looking to sell a property we estimated to be around £125000. We had 2 other agents who valued it at £120000 which we thought were fair and realistic valuations. Burchell edwards valued the same property at £170000. The other agents wanted around 0.75% + vat to sell. Burchell edwards wanted £2000 + vat. We will not be using burchell edwards... Read more
Seller
21st Apr 2017 (7 years ago)