Cannot praise East Links enough especially Russell. Russell has been an absolute rock of support in finding tenants for my property and guiding the sale of my property over the last 2 years. What I appreciate most is the complete honesty and integrity that he stands by and the fact that he leads viewings himself, with full knowledge of the property he is letting or selling. I cannot recommend Russell and East Links enough.... Read more
Seller
29th Jun 2023 (1 year ago)
Russell is extremely professional and has great knowledge of
the rental market,I am extremely gratefull to Russell and his team
for the 1st class service they provide me.I would have no hesitation
on recommendation of Eastlink... Read more
Landlord
20th Apr 2022 (2 years ago)
Awful experience.... Read more
Buyer
8th Mar 2022 (2 years ago)
Eastlink / Russell Etchells has and still gives me a absolutely excellent service on the management of my rental properties in Colchester Russell is excellent knowledge
On the rental market in Colchester and is extremely helpful when I am looking to purchase new properties.
I would also like to say the Tracy and Kath
Who run the office are extremely helpful and professional in looking after my properties.
Lokman Vila... Read more
Landlord
23rd Feb 2022 (2 years ago)
B Grist
They have been saying they are going to call us back for 3 days now and they haven’t. When confronted about being unprofessional she hung up on me. Would definitely not recommend to anyone. If you are the landlord of Stanley woodster way 5 bed student property, you have a lovely house but please find a different estate agents. A bit of a shame as we were very interested.... Read more
17th Mar 2021 (3 years ago)
M Buchanan
would give 0 STARS - avoid if a student!... Read more
20th Aug 2020 (4 years ago)
B Whitmore
Nice place to relax and have a coffee... Read more
12th Jul 2020 (4 years ago)
Claudia
Avoid this ‘agency’ at all costs. Throughout lockdown period I had received no responses to my emails/calls. After emailing to tell I am no longer interested due to a very poor lack of communication (having no clue what my living situation would look like for my next academic year) they proceeded to argue with me via email and continuously lie telling me I had apparently had phone calls with them every week (clearly getting me mixed up with someone else) but could not provide proof of this (wonder why - because they are liars) and this is why they will not be returning my holding fee. Absolutely shocked that this business continues to operate with highly unprofessional staff. And as many others have reviewed it seems to be a recurring theme they scam students out of money. Avoid!!!!... Read more
21st Jun 2020 (4 years ago)
Naira
if i can give 0 stars i would. Throughout this period theres only been a useless old lady who has been answering the phone. on one occasion, she ended the call with me and frankly her unprofessionalism has caused so many issues. overall her rudeness is unnecessary and if a staff member fails to even provide information on properties that the company are providing, she should be deemed useless and turned away from the company. I sincerely hope that the company are able to handle this staff member to avoid future issues that may arise from her presence.... Read more
14th May 2020 (4 years ago)
H Khan
I have been dealing with Jack in regards to a purchase of a property he has been nothing but helpful so far and has gone above and beyond to meet my expectations all my questions were answered promptly.... Read more
Buyer
9th Oct 2019 (5 years ago)
ASQ
Easy access good friendly staff... Read more
4th Sep 2019 (5 years ago)
G Singh
Horrible for students, literally daylight robbery to be honest. If you’re a student don’t get a house with east links... Read more
17th May 2019 (5 years ago)
S Butt
they are unprofessional. They put my land without any contract online. I found out it was advertising under wrong post code . I complaint few weeks ago and asked them to remove asap. They removed from wrong post code and put it in under commercial section to deceive me. Today I lost my client again and he called me a lier and time waster! As I was selling him saying it is off market. Anyways I have to take it further now. Advised to all LAndlords to keep them away from this agent.... Read more
Landlord
5th Apr 2019 (5 years ago)
J B
Eastlinks handled the sale of my property and were excellent, they provided regular updates throughout the entire sale and conducted all the viewings.... Read more
Seller
4th Feb 2019 (5 years ago)
S Mann
Nice people friendly and good listen and helpful find out anywhere place what you need it... Read more
6th Jan 2019 (6 years ago)
S car
Very unprofessional and aggressive staff. Seems to be conning students out of deposit money regularly. DO NOT RECOMMEND.... Read more
Tenant
31st Aug 2018 (6 years ago)
D Spurgeon
A very professional and efficient service. Provided good benchmark information when marketing the house and feedback after viewings. Also kept us regularly updated and dealt proficiently with solicitors. Highly recommended by our experience.... Read more
Seller
6th Jul 2018 (6 years ago)
R Jackson
Constantly having issues, I don’t quite understand what I’m paying them for... Read more
13th Jun 2018 (6 years ago)
R Armstrong
I dealt with Alex Pink on a purchase. Although it fell through, he did everything he possibly could to help me and was extremely understanding when I had to pull out. He showed me a few properties and was extremely insightful/ knowledgable. Thanks!... Read more
Buyer
1st Jun 2018 (6 years ago)
K reynolds
It was my first time renting out my property and was a little nervous , but the Colchester branch were fantastic throughout . They found me a great tenant and was a stress free experience . I would highly recommend East links residential they were fantastic and gave an outstanding friendly service .... Read more
Landlord
14th Feb 2018 (6 years ago)
P Cooper
Property listed with a tenant not mentioned at all in the listing. Waste of peoples time.... Read more
2nd Jan 2018 (7 years ago)
L young
Very professional friendly staff .Nothing was too much trouble would definitely recommend... Read more
9th Oct 2017 (7 years ago)
G Mumbler
If you value professionalism coupled with honest advice then you will appreciate the service from East Links. I would not hesitate in recommending them if you are considering buying, letting or renting.... Read more
26th Sep 2017 (7 years ago)
J Anderson
Totally unprofessional don't research before sending people round to view my home totally waste my time as I am a tenant and apparently wanting to show round investors when they turn up they are wanting to move into my home disgraceful so angry but I don't suppose they will respond to this like they didn't my phonecall to complain! It's ok I don't mind giving up my day off!... Read more
Tenant
26th Sep 2017 (7 years ago)
K Chapman
I would avoid at all costs. Extremely disorganised staff meant that there were problems at every step of the renting process including loss of paperwork, arranging to sign documents when no one from the letting department was in and huge bugs in online forms preventing them from being submitted as a few examples, all of which resulted in the agents passing the blame on "typical lazy students". Despite constantly providing them with correct contact information they were incapable of contacting me, instead harassing my housemares with threats that we would loose the house despite paying a fortune in holding fees.... Read more
Tenant
18th Sep 2017 (7 years ago)
A james
extremely unprofessional and dense staff. The worst of estate agents in the area. Would definitely avoid. Very misleading would waste your time and make you lose money.... Read more
16th Sep 2017 (7 years ago)
D Muncey
Absolute assholes. Got me to put down a £150 "holding fee" (where no paperwork was given to me to sign and instead they just took the money over the phone) on a property, then when I gave them notice I no longer wanted the property and wanted my money back, they outright stopped replying to my messages. If I could give a 0 star rating I would do.... Read more
Tenant
5th Sep 2017 (7 years ago)
J Booth
Incompetent, price gouging assholes. £250 "admin fee"!?... Read more
4th Aug 2017 (7 years ago)
yabbadabbadooo1
Very helpful staff and honest advice... Read more
25th Aug 2016 (8 years ago)