Connells - Colchester

Colchester

William H. Brown - Clacton On Sea

Connells - Braintree

Connells - Ipswich

Connells - Chelmsford

Connells - Rayleigh

Connells

haart - Colchester

haart - Colchester, First Time Buyers

William H. Brown - Colchester High Street

Chewton Rose - Colchester

Gallant Richardson - Colchester

Fenn Wright - Colchester

Macauley and the rest of the lettings team worked really fast to get new tenants for me. They kept in touch throughout the process and made it really smooth. Helpful recommendations on contractors too, aftermine let me down. Good job, team!

Letting with Connells couldn't be easier. I've had a great experience with the Connells Colchester team who let my property in just 2 weeks. The service from start to finish has been exceptional and very professional. I've been kept well informed thru out the process and my tenants are pleased too. I'd definitely use their services again in the future and have already recommended them to my friends.

Buying from Connells has been a dream. Firstly they weren't pushy and chasing me every day for a response after the first viewing which allowed me to take time to decided if the property in question was for me. They allowed me to view it as and when I requested. I had a same day response when it came to my offer which was accepted. Throughout the whole lead up to exchange, Scott has been in constant contact to keep me updated. Which has been a lovely. Highly recommend. Special thanks to Cormac and Scott in particular. +

I would highly recommend Richard Baker as a lettings agent if you are looking to rent in Colchester. Professional and polite, he went above and beyond to try and help me find the right place. One property in particular was undergoing renovation works and he kept me updated throughout so that I wasn't left in the dark. Should need to rent in Colchester again in the future, the first place I will call is Connells. Especially if Richard is still there.

Started to look for a place of my own in June/july and then again in September/October. I've spoken to a lot of state agents in the past few months from different companies. Connells is by far the best I've had the pleasure of talking too. They're so fast to get the ball rolling! The best Estate agents in Colchester by miles! Thank you for helping me!

I dealt with Ryan at the Colchester branch in order to sell my flat. He was fantastic to deal with, really helpful and on the ball, always available for questions or queries and kept me in the loop regularly throughout the whole process. I would definitely recommend.

Covid made the selling process a lot longer than anticipated, and during that time we had 3 Branch Managers, Matt, Ryan and Scott but they did what I asked which was accompany all viewings and sell the house at a reasonable price. All the staff members were professional and courteous and I would be happy to recommend Connells Colchester branch.

Our senior negotiator Ryan has been professional from the start and is very personable. The same can be said for all his colleagues we have dealt with particularly Cormac and Scott.

The service we have received has been on a different level to the agent we tried initially. Connells Colchester have offered excellent and honest advice and have given regular feedback. No hesitation in recommending this team.

I am very happy to provide feedback for Ryan Betts of the Colchester Connells branch.
Where do I start? This has been a bumpy ride. Due to trying to complete sale during these Covid times has not been easy. We came upon so many obstacles. Lucky for me Ryan was always there. I must be honest there were times when I can close to melt down. When nobody else was communicating Ryan was always there for me. He went absolutely out of his way to reassure and give me words of comfort. I could not recommend Ryan highly enough. He has been an absolute rock!!
Thanks Ryan you went above and beyond and stopped this Psychological Therapist from needing therapy
Many kind regards
Jennie Dellow

Richard was wonderful and made the big transition from Canada to Colchester a very easy one. He exceeded expectations by offering a video tour of the nearby area, the building and the flat itself. He was quick to respond to questions, explained the application processes very concisely and made each step very easy. Once we arrived we found Richard to be friendly, accommodating and incredibly helpful. The flat was exactly what we hoped it would be and everything Richard said it would be. I would highly recommend dealing with Richard at Connells!

Have used Connells to let my house in Colchester. Rich Baker came to see me on his day off as I only had a small window of opportunity to meet agents. He was very professional and very thorough when we spoke and I was left confident that he was the best person to look after my property. Within a couple of days of meeting for the first time my property was let to exactly the kind of tenant I was looking for and for the price I was looking for. 

Tenants now moved in I look forward to working closely with Rich and his team in the future. 

I would thoroughly recommend speaking to Rich if you have property to let in or around Colchester. 

Thank you for your help, keep up the good work.

Huge thank you to Cormac for his brilliant support and professional manner. Thank you so much. :)

Very professional service, communication was clear and staff was always super helpful. The process was smooth and with no trouble, with every question asked in a speedy manner. Macauley was always available for questions and his customer service is unmatched.

Great experience! I recently rented a flat with Connells. I was assisted by Macauley who has been very helpful - I had a lot of question but he was very patient with me during this whole process, explaining every detail clearly. He was always promptly available to answer my calls or emails.

Amazing service! I managed to rent a flat for my father in under a week! Our agent was Richard Baker who went above and beyond my expectations to ensure that we could see the intended property as soon as possible. He was very flexible and understanding to show me around and work with us. I was very pleased that he was always answering questions promptly. Accordingly, my father got to rent a property exactly as he wanted within a very short period of time!

It was the first time I used their services, but I strongly recommend them!

Macaulay and Rich were great, efficient and responsive. Thanks for making the move into our first home an enjoyable straight forward experience. Highly recommended

I shopped around several estate agents; time and time again it was clear that the affable Bernice at Connells was in a different league when it came to, honesty, selflessness, and good humour. Bernice worked tirelessly to help me, providing insider knowledge which was invaluable to my efforts. There is no doubt that, without Bernice, it would have been impossible to find as well suited a home.

In turn, Bernice introduced me to my mortgage advisor, Tara. Diligent, knowledgeable, and above all a consummate professional, Tara has assisted me no end during the purchase of my property and I fully intend to see her again in the not too distant future. 

 If you are looking for an estate agent, letting agent, or a mortgage advisor, you must add Connells to the top of your shortlist.

An extra special thank you to the lovely estate agent Bernice & Tara Connell's mortgage advisor for all of their help literally the from start to finish in buying my new home. Both super lovely ladies who went above & beyond to my every request & for making the whole process as less stressful as possible. Bernice you were my rock throughout the most stressful part of my life ever! Thank you from the bottom of my heart! ????

I approached the Colchester branch with the unenviable task of putting my place on the Market over Christmas 2019. Selling a property in the currently climate is no easy task but Matthew, Bernice and Cormac have all been fantastic at taking the challenge on and have been able to generate interest from investors and first time buyers alike. We do not have a sale yet but I am confident that with the friendly professional approach I have seen from the team so far a result will not be far off. Thanks to all three of you for your hard work and for keeping me in the know every step of the way.

My partner and I have been travelling for 4 months. Whilst being in Australia we began to look for properties and found a great one through Connells. Upon contacting we spoke with Richard who has been incredible through the whole experience. We thought we would be so stressed sorting a property from so far away but Richard made it so easy and has helped in every way that he could. We definitely recommend.

Great service from Connells Colchester! Branch manager Matthew extremely helpful and is always on the end of the phone.
Special mention to Bernice who was brilliant and kept me sane during the most stressful thing you’ll ever do! It’s down to these 2 guys that I would recommend Connells and use them again!

I used Tara as my mortgage broker and she was excellent throughout the process. She kept me fully informed at all times and gave me very sound advice, not only on the best and most suitable products available, but also on additional considerations such as critical illness protection. I couldn't recommend her more and will certainly be using her in any future purchases.

The wider team also deserve significant recognition, particularly Matthew who dealt with the sale of my property in a highly proficient, professional yet courteous and friendly manner delivering a great sell price in a timely fashion.  

Well done Team Connells!

Very helpful and professional  staff at Connells, Colchester.The teams there work collectively to understand the client needs and find the right property.

I recently rented my house from Connells. My viewing was arranged promptly by a gentleman called Macauley Smout. He was very welcoming and gave me all the details I needed to know regarding the house itself. He was very knowledgable and good at his job. Whilst going through with the rental he was able to help and support me with the details/paper work needed to complete. Macauley made my move as smooth as possible and was very forthcoming with any help/questions I had before, during and even after my rental. Pleasurable experience, wonderful colleague and a smooth transition. Thank you!

I chose to use Tara from the Colchester branch as my Mortgage Broker. She was extremely confident and reassuring throughout buying our first home. She went above and beyond from start to finish, getting involved in parts our our purchase which did not directly involve her. 

She kept my wife and I informed the best she could through the entirety of the purchase, returning emails swiftly & giving us updates as soon as she had them. 

I would highly recommend Tara to any buyers seeking a genuinely honest and evidently experienced Broker. An absolute credit to Connells to say the least. 

Michael Bateman

After several bad experiences with estate agents I couldn’t be more pleased with the service I received from Connells especially Abby who done a great job start to finish. Always kept me updated and made sure all my silly questions were answered as well as travelling from Colchester to Chelmsford several times so I could view the flat a few times. Made me feel really at ease and stress free. Exceptional service would highly recommend Abby to anyone!?? Thank you Abby & Manager Richard ??

Great service from day one. Matthew and his team provided me with a top class and professional marketing package which led to a quick sale at full asking price. I was kept informed throughout and Connells generated lots of interest in my property. I would have no hesitation in using them again or recommending Connells to my friends and family.

We recently used Connells Colchester to sell our house and for our mortgage needs.  The team there are amazing.  The journey to exchange of contracts was a rocky one, but Matthew, Tara and the whole team were so supportive, helping in every way they could.  Never pushy, no pressure, kind and very friendly.  A far cry from previous agents I've dealt with over the years.  Highly recommended.

I find the Colchester branch to be friendly and approachable. I have used Connells as the management company for my property for several years, predominantly via the agent Jody Collins. I have received a high level of management services from Connells from the outset. One particular point of note that works for me as I am often travelling with work is that most of my communication is via email. Jody is always timely with her responses and is very understanding of my situation when needing a response, enabling me to control decision making over my property whether I am in the area or not.

I have rented a property through this branch of Connells now for over 3 years and have always found them very efficient and friendly. I would like to especially mention Jody Collins at their Property Management Department who has always acted promptly to any problems and to Richard at their office in the High Street who has also been helpful on several issues. I would certainly recommend this company to any Landlord.

I picked Connells over other agents in Colchester as very impressed with their customer approach from my first call. Marketed my property to above my expectations and was kept informed with every step. Would highly recommend.

My experience with the Colchester branch of Connells has been faultless throughout.

The whole experience has been straight forward and professional from start to finish. 

Richard Baker (AKA - Rich) is super professional in his job and was always available beyond normal working hours to answer any questions i may have had.  

He dealt so brilliantly and efficiently with everything that frankly - in my opinion - he is a credit to his company.
 
These Guys work above and beyond their call of duties to get the job done properly and seamlessly. Highly recommended Rich and all the lads/ladies in the Colchester branch of Connells ;)

Thanks again Rich!

I chose to use Tara as my mortgage broker and she was excellent throughout my purchase. As a first time buyer Tara made a daunting and potentially stressful task simple. She went above and beyond, not only getting me a great deal on the mortgage, but keeping on top of absolutely everything else and providing me with regular updates. This made the whole process smooth, quick and easy. I couldn't recommend her more and will certainly be using her when I eventually buy my next property.

Great experience and service from Jody at the Kent branch. She has been helpful, friendly and extremely professional -Thank you Jody!

The worst agents I have ever come into contact with. Please do not waste your time with these people. They are very unprofessional, rude (especially the manager) and disappointing.

I’m not going to talk about everything that happened whilst I was using them as frankly I could be here all day. But if they claim they will call you back, give up as they never will. If they promise you a house viewing saying you will be the first to look at the property, also give up as that is not true and they only say that to keep you on their tail. If you do not do this they will leave you extremely disappointed. 

Please do not waste your time with them.

Connells made it quick and easy for me to find a property. It was my first time renting which was worrying at first but Macauley talked me through it all step by step with great communications. 

Thanks again Macauley and team, highly recommend.

After using Connells Lettings for 4 years I could not recommend them enough. They have always come up trumps with finding me tenants in a quick professional manner and have always had the best ideas on how to maximise my rental income. The latest team featuring Richard & Macauley have been especially good, thanks guys!

I just wanted to let you you know how pleased I am with the standard of service I have received from Jody in your property lettings department.
Jody has been fantastic over the last 2 days with regard to my lock issue.
She has kept me informed and got a contractor to the property very quickly. As I keep telling her, I don`t now how I would have coped without her!
Thank you Jody and all your colleagues.

I’m very happy with their services. Mainly, Macauley who helped me throughout my procedure of vacating the rented unit. I highly recommend them :) thank you

Had the pleasure of using Connells (Mr Smout) for my rental property and he was very helpful on every step of the way. I will definitely use them on my upcoming new projects.

I have just recently placed my brand new home to rent with Connells and I cannot fault the sales agent Kim. Kim is so highly professional / exceptionally polite / very knowledgeable & very true to her word & highly reliable not to mention so incredibly well dressed. She is a massive credit to Connells and I feel extremely happy and very comfortable knowing Kim has my best interests at heart.

Thank you Kim so very much for making a very stressful situation in buying & renting so totally smooth and problem free with yourself at the helm .

Very Kind Regards,

Mitchell.

I've been very pleased with my experience with Connells and I'm very happy to have chosen Richard and the team to help me let out my property. 

I'm a first time landlord and they definitely made things easy for me and helped me find a tenant to move in extremely quickly! 

Thank you very much to Richard and the team for all their help.

Extremely happy that I went ahead with Connells to find a first rented home for me and my partner!! Macauley went above and beyond to find a property that was right for us! Even after the move in process they have been very helpful with any queries or issues that's we've had!! Highly recommended, especially for finding your first home!!

Friendly staff, easy process to rent. I think they do need to improve communication with the client though: if you promise to come back with a call or an email I expect to receive one even if it's to say "it will take longer/we are working on it". Other than that, we are happy with our new rented home.

Highly recommend Connells for renting!! Macauley was so helpful from to start to finish!! Even after the smooth move in still in touch and still helpful professional and polite!!

The Team at Colchester Connells are great. They always are on hand to sort every query I have, and always make sure that I am informed if there are any updates on anything. I would highly recommend them to anyone looking to rent/sell their property.

Really happy I chose Connells to rent my house. Richard and the team went above and beyond to give me a personal service and keep me in the loop at every stage. They appreciated how much my home means to me and bent over backwards to find me the right tenant. Can't say thanks enough!

As a property manager with 12 years’ experience never have I ever had the misfortune of dealing with such a bunch of unprofessional, rude and incompetent people. Even if you happen to speak to the managers they are just as bad. Its as though no one working at the company cares about its reputation or repeat business. They literally treat you as though you are an inconvenience to them. We are a professional landlord with a portfolio of over 100 properties, I would dread to think how they would treat a one off landlord with little knowledge. The Colchester branch let our property approx. 6 weeks ago. When we instructed them we asked for a rent guarantee policy to be taken out (in writing as part of our instruction letter), after chasing for the policy for 2 weeks after the tenant moved in I was eventually told this had not been done and wouldn’t be done as they don’t provide this service unless they manage the property. I mentioned that it was included in bold in our instruction letter and the “area manager” said do you have in writing where we agreed to this… RIDICULOUS, by accepting the property and letting it that in-itself its agreeing to the terms. . I was given their terms and conditions to sign AFTER the tenants moved in and told they wouldn’t transfer any of the rent until they received the T&C’s back signed (despite us not agreeing with the terms).. in effect BLACKMAIL.

To date we still have not had all the move in money from them, they are refusing to give us a statement with a breakdown of the money collected from the tenants/ their fee etc and we now have no other option then to seek legal advice from our solicitors. They have taken a fee from the move in monies without our consent, we do not even know what amount and we have never signed t&c's. Its unbelievable.

As a professional landlords we have found them EXTREMLEY difficult and uncooperative and we have the benefit of experience and knowledge on our side. Unless you are prepared for a lengthy battle to get your money & paperwork AVOID THIS AGENCY AT ALL COSTS.

Excellent valuation by Sian for our 2-bed flat. Very friendly and excellent local knowledge.

Arrogant, rude, take a look at the staff especially Donnelly, Dodgy !!

I recently dealt with Charlie in the Colchester branch, he has changed my view of estate agents! I really couldn't have asked for more, everything was handled impeccably. I would definitely recommend the branch to anyone looking to let their property or move in the area. First class! ????

Richard and Charlie in the lettings team very helpful and proactive in helping me and my friend sort out the flat. The best team ever :)

Honestly one of the worst estate agents in Colchester alongside Jacksons and co. They have shown a lack of professionalism, very rude and do not uphold agreements. Am I the customer or are you?
I would gladly become homeless, rather than have to find accomodation through Connells.

One of the worst estate agents that I have ever had the misfortune to deal with. Rude to my partner, and never returned phone calls even after promising to. No regular updates, or indeed any support in problematic house purchase at all. Will not use them for my house sale, and would advise against anyone using them. 

Had the pleasure recently in dealing with the lettings team, they priced my flat correctly, got me a good price and dealt with everything making the whole process simple and stress free. keep up the excellent work

Richard is the most helpful letting agent I ever met. He volunteered in helping me with many things. I was out of the country and had no opportunities to come and view the apartments, so Richard agreed to do a viewing over a FaceTime.?When it was time for me to transport my things from my old place to a new one, Richard again suggested to help me by transporting all my things which took more than one drive. He also offered me to help with selling my furniture as again, I wasn’t in the country at that moment. ?It is my second home I found with the help of Connells and I am very happy that I chose them. ?Thank you Richard for helping me with everything and making things really easy for me. ?I would highly recommend Connells to other people!

Excellent experience - hightly recommend them!  Before moving to Colchester, I was based in London and found it difficult to get time off to come and view properties.  Richard kindly agreed to do the viewing using FaceTime and this saved me both time and money. 
He was also very efficient and responsive during the application process.  I moved in without a hitch!
If you are looking for a professional agency to rent a property from then I can't recommend Connells enough.

It was a pleasure to collaborate with Richard Baker from Connells. All the renting process was really fast! I will highly recommend him! Thank you, Connells! Thank you, Richard!

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Connells - Colchester

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