I Rust
Oliver, Richard, and the team were pleasant to deal with and especially helpful when I hit a bit of a brick wall with the solicitors.... Read more
24th Oct 2024 (16 weeks ago)
M Thomas
First class service - cannot praise Daniel Buck the Branch Manager high enough. Excellent communication, very smooth process so far. Highly recommended. Thank you... Read more
25th Sep 2024 (20 weeks ago)
W Sadaqat
I am so glad I found Beresford, all their agents were super helpful throughout the process of finding and moving into a new place. They found my flatmate and I the exact apartment we had in mind and had us sorted within our expected moving in date. Even now when I have a query in mind, I ring them up and they are always happy to assist me. Would definitely recommend to anyone who wants a stress free relocation!... Read more
Tenant
22nd Sep 2024 (20 weeks ago)
S Mathews
Extremely happy with the service from Tessa and team all process was smooth and hassle free.... Read more
18th Sep 2024 (21 weeks ago)
A Wythe
Great service throughout our enquiry from Daniel at Beresfords. He went above and beyond for us, also researching details on surrounding properties and things like footpaths etc - all important to our search for a new home. He came to our viewing personally and was a pleasure to deal with, and even though at this point we have decided not to proceed on that property we are hopeful he will have another to suit us soon. 5 star service throughout .... Read more
11th Sep 2024 (22 weeks ago)
I Rogers
Found both Sam and Ella extremely pleasant and helpful... Read more
7th Sep 2024 (22 weeks ago)
P Sealey
Just sold my property with you was very satisfied with the service espicially from young oliver very helpful understanding and pleasent young man. And not forgetting Daniel Thank you for your input... Read more
Seller
2nd Sep 2024 (23 weeks ago)
A Stimson
Very professional service provided by Kevin and his team. Great communication throughout our house sale. Definitely use Beresfords Witham branch for your property needs.... Read more
Seller
22nd Aug 2024 (25 weeks ago)
N Choi
Sam and the team are very freindly and always answer the phone when you call and have a query. They are much recommend and will use the compnany again.... Read more
26th Jul 2024 (6 mo. ago)
A Amamchukwu
Excellent service and very good customer care. Oliver Allen was always there and ready and willing to help at every point in time. Timely response always. Thank you Beresford team... Read more
26th Apr 2024 (9 mo. ago)
J Rajput

We have recently completed the sale of a property through Beresford.
Apart from the fact that they managed to get us an offer/ buyer quite quickly they have been absent and unhelpful for most of the transaction.
From November until 2 or 3 weeks before we completed, Beresford barely communicated with us and were uncontainable despite multiple phone calls from ourselves, solicitors and other estate agents on our behalf.
In January Beresford contacted us to say our chain may be breaking as someone lower down was planning on pulling out of the sale and then we received no further communications. The sale was saved by an estate agent higher up in the chain who bypassed Beresford as they didn't answer their phoned and spoke with the agents from lower in the chain.
I emailed Beresford to complain about the lack of service and communication while mentioning the property was now being sold at a different price. I received no communications to my complaint but I did receive a new memorandum of sale.
As I couldn't get through to Beresford on the phone when the transaction was getting close to exchange, we went into the branch to complain about the lack of service we have received.
I then received a call from the agent who was involved in the sale but he did not acknowledge our complaint and spoke to us as though they've been communicating with us throughout.
All in all, throughout the journey we have been on to purchase and sell, this estate agent has been lacking in all areas of service and we would not use again- especially for the amount of money they charged us!... Read more
Seller
16th Apr 2024 (9 mo. ago)
A C
Very happy with the service so far. Oliver has been so helpful with booking viewings. He has a warm, friendly and professional manner and listened carefully to my requirements as a buyer. All calls have been followed up quickly with an e-mail and it’s been a great experience.... Read more
Buyer
10th Apr 2024 (9 mo. ago)
N Redgewell
Great communication! Olly and Carl were both very helpful... Read more
4th Apr 2024 (10 mo. ago)
M Erhagbe
Very interesting... Read more
2nd Apr 2024 (10 mo. ago)
P Boffa
Myself and my partner dealt with Sam who was absolutely brilliant. He took us around 4 different properties in one day and we found our home. The process after was stress free and seamless. Would definitely recommend Beresfords Colchester and Sam!... Read more
Tenant
30th Mar 2024 (10 mo. ago)
J Lambert
Considerate, truthful, & timely.
Excellent representation on behalf of Beresford.... Read more
5th Mar 2024 (11 mo. ago)
S Arabiana
The experience with them dealing the entire process was smooth and fast. Phillipia especially was very accomodating and very informative. This is my first time transferring into a flat or a property thst deals with agent and it was a brilliant experience. I like how they are very active in updating or taking follow ups from the client regarding the progress. Well done.... Read more
Tenant
5th Mar 2024 (11 mo. ago)
S Smith
You would think for a 1st time buyer that it would be the most exciting time for me, but been the worst experience I've had. So today i completed on my house and my Keys are still with the Vendor.
Last week i called them to see if the vendor can send keys to my solicitor got told he would do it at 2pm i asked the estate agents if they could drop the keys to me due to me having a stroke and no transport got told they would call me back and when they call to congratulate me that's when i find out where my keys are and now got to wait for the vendor to finish work and take them to my solicitor COMPLETE JOKE!!!
Just to now add to all this i just thought id go round to my property at 12pm to find the vendor still in the property and all money got transferred over at 10am ive just had to get onto my solicitor onto them as that property is Mine.... Read more
Buyer
26th Feb 2024 (11 mo. ago)
J Coles
We have been using Beresfords in Colchester for 9 years to market our apartment for rental.
Tessa, Sam and her team are very professional, friendly, understanding and thorough in finding the right tenants for us. The whole team go the extra mile ensuring all aspects of the process run smoothly. The detailed inventory is exceptionally detailed, along with the tenancy agreement.
We thoroughly recommend Beresfords.... Read more
Landlord
22nd Feb 2024 (11 mo. ago)
E hamilton
Efficient and Detailed service! Got us in super fast???? Many Thanks... Read more
29th Jan 2024 (1 year ago)
S Bond
All the ladies I dealt with in sourcing and settling my new tenants into no 2 have been very helpful, informative and efficient!
Brilliant - thank you... Read more
Landlord
22nd Jan 2024 (1 year ago)
D Mageehan
Rented a property through Beresfords for 12 years now.
Whenever there is a maintenance issue Joleen is a wonderful contact and does everything she can to help resolve the problem in a timely manner.... Read more
Tenant
13th Sep 2023 (1 year ago)
S makasi
I'm so grateful. Beresfords Estate Agents. I rate them as on of the best. They gave us an excellent service. So efficient reliable honest and respectful. Thank you so much ????... Read more
9th Sep 2023 (1 year ago)
Billy

Beresfords on the most part are okay, However they have failed in letting themselves into my property without prior knowledge (I check emails daily including junk); even though both I and my partner have expressed to not enter the property when we are away.
Even with every 4 month inspection we have never missed one email or inspection, this un-authorised entrance falls flat of what is expected from you letting agent and home. This breach of privacy is a basic requirement I feel any company should follow. I feel sorry of who doesn't have cctv and how many homes they do this unwillingly to without anyone knowing. The fact they take pictures during these inspections I would have thought they would have better privacy standards.
UPDATE: Recently Beresfords have contacted me apologising for this situation and stated that this shouldn't have happened. They were honest in stating that they did not send me an email although all other inspections on the day in question did get an email. When discussing going forward I suggested instead of treating no response as a "okay and go ahead" to enter my property that only explicit confirmation will be used going forward in my case. This was accepted with a very can-do attitude.
I will note that I was questioned about this review and asked to update as it was felt "that 1 star was harsh" considering they made a honest mistake. In reflection, with maintenance mainly being okay with a few issues taking multiple times to repair, I wouldn't fault beresfords for this, rather the repairs made by contractors or just being the nature of repairs and the property itself. Also when it comes to the paperwork side of things I cannot say they're not fair, I did have to pay fees early on in my tenancy to have internet installed (on top of my ISP installer costs) as this was deemed a change of contract but I would hope that this is because beresfords want everything documented and altered between us and the landlord. I have updated my rating accordingly and will say, on the most part Beresfords have been better than other letting agents I've used in the past, it's a shame that this mistake has happened however I appreciate their concern to addressing the matter.... Read more
Tenant
10th Aug 2023 (1 year ago)
J Leonard
Dealt with our issue quickly and efficiently, polite and easy to speak to.... Read more
7th Jul 2023 (1 year ago)
D Pennick
Stress free letting!!!
Joleen has been in charge of getting a problem resolved with the hot water in a property that I let. She was very thorough in giving me the information I required to make an informed decision and was able to convey this to a plumber who was able to fix the issue quickly and with hassle. Letting a property can be stressful when you know tenants are without water but knowing thay someone is there to deal with it is an amazing weight off your mind... Read more
Landlord
7th Jul 2023 (1 year ago)
S Liang
They take tenants seriously... Read more
Tenant
28th Jun 2023 (1 year ago)
P BRILUS
Joleen ia a great asset to the Beresfords team. Overseeing our property while we reside overseas, she keeps us up to date with any issues. Thank you for doing a great job.... Read more
Landlord
20th Jun 2023 (1 year ago)
S harvey
Easy to navigate... Read more
8th May 2023 (1 year ago)
S Neupane
I had a wonderful experience dealing with them, and now I have a beautiful flat in the centre of Colchester. We can now quickly open our gate and walk to any store in town or move anywhere from a bus stop nearby. Also, the rent and condition of flat is appreciable. I think Beresford is fantastic. Thanks... Read more
Tenant
19th Apr 2023 (1 year ago)
K Alexander
Very slick process. Constantly helpful and always kept me updated. Would highly recommend if you need a house.... Read more
17th Apr 2023 (1 year ago)
C Chukwu-Chen
Always in communication with the lettings and property management team and they have handled various issues with our property well for the last 4 years.... Read more
Landlord
11th Apr 2023 (1 year ago)
A Ilett
Thankyou for a quick response on the sale of my property 57 Hythe Hill Colchester I like to add special thanks to Alex and Aimee while going through the process kept to there word through out .and with A professional service I couldn't thank them enough I would def recommend the Agents and everyone of the team at the Colchester branch to freinds and family thankyou ???? andyilett... Read more
Seller
6th Apr 2023 (1 year ago)
S Egdes
Beresfords offers a professional service and I was very pleased with the level of expertise offered by Tessa Stanford Marla. The time management was spot on and I was grateful to have everything handled smoothly from the property viewing right through to the handing over of the property keys. Would definitely recommend Beresfords in any future endeavours.... Read more
3rd Apr 2023 (1 year ago)
G Henry
I want to say a big thank you to Berresfords Agents in particular Dominique for her help and assistance in taking on managing our property and securing a tenant so quickly. Dominique listened to our concerns and was very understanding. We could not have chosen a better Agent. Thanks Dominique.... Read more
Landlord
2nd Mar 2023 (1 year ago)
P Henry
I would like to thank Dominique for great work in getting our property let so efficiently. She was very professional and followed through on the things she said she would do. I would wholeheartedly recommend her and her Company moving forward.... Read more
Landlord
26th Feb 2023 (1 year ago)
S Hillman
All the staff at Beresfords have been excellent. They are highly professional and efficient. They are experts in their field. As a buy-to- let landlord I would recommend them 100%... Read more
Landlord
17th Feb 2023 (1 year ago)
E Borrelli
They were very helpful, reliable and fast in finding me a flat to rent... Read more
Tenant
11th Feb 2023 (1 year ago)
T Eaton
We were actually recommended Beresfords by another local estate agent that we previously dealt with.
Our appointed agent, Maria Keen was absolutely superb throughout the process, communication was excellent, the service could not have been more professional and overall we could not fault the service we received.
Even the buyer commented on how great they found dealing with Beresfords and Maria.
If you're looking for an independent agent with real local knowledge and outstanding customer service, Beresfords Colchester are highly recommended.... Read more
22nd Dec 2022 (2 years ago)
A Omowunmi
Excellent service. prompt response to email. Tenancy process done in a week from beginning to the end. I would recommend this place to anyone looking for abode in UK.... Read more
Tenant
20th Dec 2022 (2 years ago)
E Rhoda
I’m glad I entered into Beresfords Estate Agents company. All my weeks and month of house searching came to an end in a day
Thank you .... Read more
26th Nov 2022 (2 years ago)
D Wotton
Maria has been a pleasure to deal with during the sale of our property. Good communication, a pleasant manner and a determination to push the sale through. Just what we needed, thank you.... Read more
Seller
23rd Nov 2022 (2 years ago)
M Mari
The team was very professional, they went through the moving in process thoroughly and answered all of our questions.... Read more
9th Nov 2022 (2 years ago)
M Solomon
My husband and I rented with beresford for 2 years and the customer service we received was great. We had an exceptional experience with Kate, who ensured every query or issue was seen to as soon as possible. Kate would always provide us with timely updates. She was warm, very receptive and professional, certainly a great asset to the team. Thank you Kate for making our experience delightful!... Read more
Tenant
29th Oct 2022 (2 years ago)
C M
I bought a flat advertised by them, very good service, kept me informed of progress at all times and answered my questions in good time.
Edit in response to the reply: I'm sure the Colchester team are very good as well but the flat I bought is in Witham so it was Witham office I dealt with... Read more
Buyer
15th Oct 2022 (2 years ago)
J Cook
Very accommodating, professional, helpful and kind. Highly recommended.... Read more
10th Oct 2022 (2 years ago)
T Coshall
Not very good services regarding communication with there clients ,in the past when I have had viewings I've had not alot of feedback now I can appreciate not all clients give feedback or even good feedback that I could accept but like I say good or bad it has not always come .overall with the likes of Charlie keeping in contact has been good ,but had recent updates photos done as discussed with the agency would have been nice to have had a follow up as to weather I was presenting the property in a good way or I could have done something better on myself regards presentation.As a customer I'm trying to sell my property and having there experience in a more vocal way would be more appreciated... Read more
Seller
27th Sep 2022 (2 years ago)
E Warren
Tessa and Holly provided outstanding service.... Read more
10th Sep 2022 (2 years ago)
J Lee
Beresfords (Colchester) were great from start to finish. We were looking for a rental property and were head and shoulders above other agents.
They were extremely proactive in contacting us when things were becoming available and once we began to complete the paperwork everyone was really helpful, efficient and responsive.
We would definitely recommend and wouldn’t hesitate to let or buy/sell through them in the future.... Read more
Tenant
31st Aug 2022 (2 years ago)
F P
I found Beresfords easy to work with. They were not only helpful, but friendly and a pleasure to talk to. We found an appropriate house within a couple of weeks of initially contacting them.... Read more
Buyer
26th Aug 2022 (2 years ago)
G Lambert
The team at Beresfords in Dunmow secured us a quick sale at a good price. They were helpful and honest throughout and helped hold our chain together. Really good to work with David and the team. Thanks all!... Read more
Seller
25th Aug 2022 (2 years ago)
G Hughes
Poor service. Was very interested I'm a property. Emailed and called them leaving a message yet they didn't get back to me at all.... Read more
12th Jul 2022 (2 years ago)
A Parry
Beresfords have been a pleasure to deal with and Maria updated me every step of the way.Damian and Richard have been super helpful also. Excellent service throughout the whole process from the Colchester Office. Thank you... Read more
26th May 2022 (2 years ago)
B Sandor-Sulutiu
Amazing service!... Read more
26th May 2022 (2 years ago)
G Jagiello
Looking for new property to rent was so easy and quickly arranged with Beresfords. We have been so excited about the move and very much appreciate the help from Dominique and the team, very quick to respond with any questions that we had and overall great and professional service.... Read more
Tenant
23rd May 2022 (2 years ago)
A Glencross
The staff are polite and helpful when I call for an update.
I have a great rapport with Maria, she is helpful and keep me posted on my purchase.
Thank you Maria, keep up the good work... Read more
Buyer
26th Apr 2022 (2 years ago)
A Tuffey
Excellent service very informative and charlie was easy to talk to and put me at ease. Very professional service highly recommend.... Read more
28th Feb 2022 (2 years ago)
N Went
Beresfords have been so helpful and really helped us to buy our first home, Maria was amazing at helping us through this process and has made buying a home a easy process for us she has gone out her way to get our viewing quickly and offer accepted, we have had a great experience. Would highly recommend... Read more
Buyer
23rd Feb 2022 (2 years ago)
A phillips
I have recently dealt with Beresfords…
we was up against it for time looking to rent a property and Beresfords got us through referencing in less than 24hours and got us moved in within 2 days!!
I cannot thank them enough for there amazing support and help!
We are very happy in our new home!
Highly Recommend Beresfords! :)... Read more
Tenant
16th Feb 2022 (2 years ago)
C Holman
Very satisfied with the service ????... Read more
7th Feb 2022 (3 years ago)
B Yeo
House was sold within a matter of days of being on the market with Beresfords. Really friendly and helpful team. Would highly recommend!... Read more
Seller
30th Dec 2021 (3 years ago)
R Goldsbrough
Maria and her team provided a Kind and efficient service supporting me throughout the process. Highly recommended to any house burger! *****... Read more
18th Dec 2021 (3 years ago)
M Hawkins
They knew how much I wanted this property and did everything to help me achieve it! Thank you Maria and all the team at Beresfords Colchester.... Read more
Buyer
1st Dec 2021 (3 years ago)
Sophie
Fantastic service received from everyone I have dealt with at Beresfords. They are proactive and will do everything they can do to ensure a smooth and rapid sales process. Their communication is great and they respond to queries quickly, even late into the evenings. I would definatly recommend them!... Read more
Seller
25th Nov 2021 (3 years ago)
F Butcher
Such a pleasure to work with. Did what they said they would when they said they would. And went above and beyond to help out when we needed it. Thank you again to Dominique and the team.... Read more
6th Nov 2021 (3 years ago)
R Stanford
Our sales representative Maria Keen was amazing. Thankyou!!!... Read more
29th Sep 2021 (3 years ago)
M aldalis
We purchased the property with great service and communication. We were well informed every step of the way making sure information flowed between us, the seller and the solicitors involved. This work made for a relatively quick sale and we thank Maria for her hard work.... Read more
Buyer
19th Sep 2021 (3 years ago)
D Rees
I found my experience with Beresford lettings to a be a very positive one from the initial enquiry through to the viewing and the follow-up calls. The agent was both knowlegable and helpful - a very good service from this agency.... Read more
1st Sep 2021 (3 years ago)
T Benet
I am in the process of purchsing a property through Beresfords Colchester branch and have found the team in particular Charlie to be very very helpful ,honest and professional and feel he has gone over and above his role and responsibilities at every stage , providing continuity has been key in confidence of the process for me personally.
He is a true credit to Beresfords. I can foresee this young man going very far within this industry.
Teri Goldring... Read more
Buyer
23rd Aug 2021 (3 years ago)
L Christo
Our estate agent Maria has been very helpful and professional. Always quick to respond to queries and really approachable, I would recommend.... Read more
4th Aug 2021 (3 years ago)
R dillon
Tom, Damian and the whole team were so amazing through our very stressful journey of purchasing a house. Their advice and support was so appreciated and ultimately led us to be living in our dream home. I would very much recommend the Colchester Beresford team if you are looking to buy or sell a home.... Read more
Buyer
31st May 2021 (3 years ago)
E Short
Amazing, helpful and relaxed attitude to viewing. No pressure. Very efficient and reliable and quick to respond.... Read more
20th May 2021 (3 years ago)
J Burca
Dominique and the team have been so helpful and patient with us throughout, making the whole process stress free, my husband and I can't thank you enough for everything you've done.... Read more
27th Apr 2021 (3 years ago)
C Page
The agent that I worked with was very professional throughout and kept me updated with the situation constantly.
Will definitely use in the future... Read more
18th Feb 2021 (3 years ago)
C Huang
Professional Services, Sold my house within a week during lock down! Thanks... Read more
Seller
16th Feb 2021 (3 years ago)
G Wilkinson
Sammy was always very friendly and helpful, her attitude has made it that if we buy or sell again we will use Sammy (Beresfords) first... Read more
15th Feb 2021 (3 years ago)
A Bosco
Having sold my property during the pandemic I can say that Beresfords did a great job and exceeded my expectations. I highly recommend them.... Read more
Seller
4th Feb 2021 (4 years ago)
P Hughes
During what has been an unprecedented year the sale of my property was handled with professionalism and efficiently by Tom Tothill. There are always hiccups along the way in any sale/purchase - but Tom assisted in the finding workable solutions to bring this transaction to a successful conclusion. Being realistic regarding timelines is essential and managing expectations of both buyer and seller is a part of the process that Tom managed very well.... Read more
Seller
31st Jan 2021 (4 years ago)
M Eversden
I have just sold my home through Beresfords and I have found the fantastic excellent customer service from all at the Colchester office super super amazing.
Nothing has been to much for the Colchester team to do for me through the conveyancing process,they have been super fantastic and so so professional always replying to my many emails immediately and they have always been so extremely curtious and super friendly when ever I called them.
I cannot highly highly recommend anyone looking to sell thier home to go through Beresfords at Colchester with out any hesitation as they are so highly superior from thier rivals with thier so fantastic excellent professional customer service in absolutely everything they do.
This is a genuine very very satisfied posting.
Thank you all so so much especially to Alex,Tom, Darren and all the fantastic team.
Warmest Regards,
Mitchell Eversden.... Read more
Seller
30th Jan 2021 (4 years ago)
V Mirnaite
Colchester
We are very happy with absolutely everything up until this day. Gabby was absolutely brilliant as she was dealing with our application. Very professional, helpful. It was very straight forward and no stress.
Sophie dealt brilliantly when we had some issues with our dishwasher. We have been informed of every step taken and issue was resolved very quickly. All Colchester team is great. They all doing their best and could not compliment them enough.
V&G... Read more
Tenant
25th Jan 2021 (4 years ago)
G A
After receiving a disappointing service from other estate agents, we appreciated that Sammy listened carefully to our requirements and was able to find the right house for us.
Thank you!... Read more
24th Jan 2021 (4 years ago)
T Morgan
My experience with Beresfords has been a brilliant one. Sammy (agent) has been amazing! Communication is fantastic between everyone involved in the purchase process. I highly recommend this estate agents (especially Sammy).... Read more
Buyer
20th Jan 2021 (4 years ago)
E EMPOWERMENT
Sammy was fabulous! Super quick to respond and get bits done. She even emailed me on her days off. Best estate agent I’ve dealt with! Thank you so so much!... Read more
15th Jan 2021 (4 years ago)
A F
Really impressed with Sammy's proactive lead. Usually when buying property I've just regarded the estate agent as the messenger between myself and the vendor but it's refreshingly different with Sammy as she keeps me thoroughly updated, chases on my behalf before I even need to ask and definitely has me reassured that she's on top of everything.
Definitely recommend Sammy - she's set the bar.... Read more
Buyer
11th Jan 2021 (4 years ago)
D O'Leary
Great Staff very friendly and helpful... Read more
9th Jan 2021 (4 years ago)
L Ellison
Every member of the Beresfords team was professional, responsive and proactive. Thank you for all your hard work Beresfords.... Read more
8th Jan 2021 (4 years ago)
C Theobald
- THE WORST CUSTOMER CARE.
- THE WORST CONSIDERATION FOR THE
- CLINICALLY VULNERABLE.
THE WORST LETTING AGENTS.
It has taken almost a year to sort a broken boiler and have never fixed water problems to note 2 of a long list.
Believe me when I say there is no "Management" to this management company. They will side with the landlord on EVERYTHING until you simply go away.
Rude, unhelpful and incompetent.... Read more
Tenant
4th Jan 2021 (4 years ago)
L Gibbs
Tom was absolutely fantastic. So helpful and our move became very stressful. Tom was so reassuring when my stress levels were unbelievable. He pushed all the time. Thank you so much Tom.... Read more
15th Dec 2020 (4 years ago)
C Dolso
All the staff we dealt with were very professional and very friendly making every step easy for us and a pleasure to deal with.
A great team of staff and huge thanks to Tom.
Thank you Beresfords!... Read more
5th Dec 2020 (4 years ago)
L Sullivan
Tom is without a doubt one of the best agents iv ever dealt with. He made sure he pushed wherever he could, kept everyone fully up to date, and nothing, not even 10 calls a day was too much for him. He was always happy to help. Thanks again for everything you did for us Tom. You are beyond a star!... Read more
1st Dec 2020 (4 years ago)
Sharon
Tom & Cameron are brilliant! So helpful & patient.... Read more
26th Nov 2020 (4 years ago)
P Wood
Beresfords, and particularly Cameron, were excellent from start to finish. The properties they suggested were appropriate and I felt like we were treated as individuals rather than one of a number of people who fit into a particular category. If we look to move again in the future we will definitely use Beresfords on the basis of this experience.... Read more
5th Nov 2020 (4 years ago)
R Whiteside
Agents got me one viewing then stopped contacting me throughout my 12 week agreement. No viewings. They had overpriced my property. They never met any of my requests unless I constantly chased them up. I once did an online chat request and they cut me off during mid conversation as they decided to deal with another client in between! Talk about rude and unprofessional!. Although we have used Beresfords in Brentwood and Chelmsford in the past, I recommend you don't deal with the Colchester branch. The staff are too unreliable. Definitely a waste of 12 weeks for us!!!... Read more
Seller
28th Oct 2020 (4 years ago)
E (E3P0)
Gabby and the Beresfords team were very professional, thoughtful and helpful. I had to relocate quickly and the team really helped ease an otherwise unexpected and stressful situation. We are very happy in our new home and our experience with them was great ! I highly recommend them.... Read more
Tenant
21st Oct 2020 (4 years ago)
J Griffiths
Efficient agent eith High Street profile... Read more
12th Oct 2020 (4 years ago)
K Taylor
Had an amazing experience with Beresfords Lettings Agents - Colchester, the customer service was top notch! Found a property online the night before and telephoned the next day as I was visiting the city though I had no appointment/viewing scheduled, the agent accommodated my request and met me at the property to view and within two weeks I was all moved in. The communication throughout the entire process was superb. I would be happy to recommend this Lettings agent to anyone looking.... Read more
Tenant
7th Sep 2020 (4 years ago)
S Cunningham
Dealt with Alex from start to finish, he was super attentive and really cared about getting the sale through for me. Beresfords kept regular correspondence to keep me in the loop and was able to answer or find out the answers I needed, in short I don't know where I would be without Alex and his team. Top bloke and top firm.... Read more
Seller
7th Aug 2020 (4 years ago)
C G
Really good estate agents. Cameron in particular was really helpful and went the extra mile.... Read more
25th Jul 2020 (4 years ago)
P Fergusson
One of the most professional businesses I have ever encountered. Highly recommended and incredibly diligent. I wish other letting agents had this approach. Beresford's should be really proud of this branch.... Read more
Landlord
11th Jul 2020 (4 years ago)
E Cope
We are renting a property through Beresfords. A very helpful letting agent! They are efficient and are always there to help.
Special thanks to Dominique for her professionalism and friendliness! ????... Read more
Tenant
26th Jun 2020 (4 years ago)
K plaw
Made our moving experience fast and easy!... Read more
20th Jun 2020 (4 years ago)
F Ahmed
I would like to thank whole of Beresford Colchester sale team to help me in finding my first home. Alex, Maria, Darren and cameron all of them were available when I needed them. Really good communication through out And really professional team. Thanks guys again for being so patient with me. ????????
Would definitely highly recommend to anyone who want to buy or sell property in Colchester????????????????????.... Read more
Buyer
18th Jun 2020 (4 years ago)
P Rajapakse
Appreciated the professionalism and personal service during the selling and completion of my property with Alex. Thank you.... Read more
Seller
7th Jun 2020 (4 years ago)
M Scott
Fantastic staff. Very efficient... Read more
4th Jun 2020 (4 years ago)
L Strike
Me and my partner Chris have just rented a house through these estate agents and we cant thank them enough. With our own issue at the beginning they did everything they could to secure us this house. In constant communication with us , calling for everything was what we wanted. With previous estate agents which we decided not to go ahead with because of the attitude of them, j would reccomend trying to go through these agents. You would not get better service anywhere else. A big thankyou to Gabby and Dominque in this branch. Best customer service weve ever received.... Read more
Tenant
12th Feb 2020 (4 years ago)
E Wilson
Excellent service. Highly recommended. Lewis Channel-Tomlinson and Alex Beresford particularly helpful and efficient. All support staff also helpful and efficient.... Read more
16th Oct 2019 (5 years ago)
S Knott
I have been renting for many years, and have been renting with Beresfords for one year now, and just re-siged my tenancy for another year. I cannot fault the staff at Beresfords Colchester. They are friendly, and super helpful whenever I need to contact them. I would not hesitate to recommend them to others and they would be my first choice should I need to look for another property in the future.... Read more
Tenant
16th Oct 2019 (5 years ago)
L Harman
One of the few that actually put forward what I asked for and got the job done... Read more
4th Sep 2019 (5 years ago)
J B
I would never rent a property of these people they're absolute scumbags they rob you for your deposit even if you left the house in the best condition possible. not just that they're rude unreliable and if they don't get their own way they will lie about you definitely avoid this company... Read more
Tenant
9th Aug 2019 (5 years ago)