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Home
Estate Agents in Liverpool
Easy Property - Liverpool

Easy Property - Liverpool

3.3

38 reviews

Opens Monday at 8:00am

28 Exchange Street East,Liverpool, L2 3PQ

Easy Property - Liverpool hasn't listed any properties for sale in the last 6 months. This could be because the agent specialises in lettings, or the branch may be closed. Easy Property - Liverpool does have 38 reviews, with an average score of 3.3/5 If you're looking to sell in Liverpool, you may want to choose an agent with more experience. Covering this area are other estate agents, such as Liverpool Property Solutions and Entwistle Green - Liverpool City. However to see who will objectively do the best job selling your home, make sure you use our comparison tool.

Opening hours

Monday 8:00am - 7:00pm
Tuesday 8:00am - 7:00pm
Wednesday 8:00am - 7:00pm
Thursday 8:00am - 7:00pm
Friday 8:00am - 7:00pm
Saturday 10:00am - 4:00pm
Sunday Closed

View all details

Easy Property - Liverpool Reviews (38)

Have you used this agent?

All (38)

Seller (3)

Buyer (2)

Landlord (8)

Tenant (11)

General (14)

H Chapman

Recently purchased my first property, and the whole process seemed daunting and overwhelming at first. However, my agent Phil really put my mind at ease, and would never hesitate to answer any questions that would arise throughout the process, with complete understanding and transparency. I cannot recommend this company enough and would personally like to thank Phil for his hard-work and helpful attitude towards the service he delivers. Overall, Marshall Property Estate Agents provide a reliable and efficient service, and I would 100% use this company again.... Read more

Buyer

21st Jan 2022 (2 years ago)

C Hanrahan

I’ve had a really positive experience with Marshall Property so far. Firstly, the quality of the house I’m living in has been excellent, with a very pleasant landlord. All of the facilities work well and the be never had to ask for maintenance help. Secondly, Holly from Marshall Property has been very friendly and responds to my emails promptly. Overall, I would recommend Marshall Property if you’re a student and want to choose a reliable and helpful letting agent.... Read more

Tenant

20th Jan 2022 (2 years ago)

S cavanagh

Great service provided by Phil on the sale of our house. He kept us up to date and pushed through to make sure we got the sale done quickly. Highly recommended if you are selling your property.... Read more

Seller

17th Jan 2022 (3 years ago)

R Matthews

Marshals have been excellent in my experience. A lovely girl named holly dealt with my rental and as a landlord I couldn't ask for more. I have also dealt with Phil in sales and it's a breath of fresh air to deal with a totally honest and up front estate agent. Other estate agents need to take note.... Read more

Landlord

17th Jan 2022 (3 years ago)

M Fotherby

Phil and team have been fantastic throughout the entire sale process. They have really gone above and beyond to assist, especially important for someone not based in the area. Nothing has been too much hassle and we have been keep in the loop at all stages. Would highly recommend to others.... Read more

Seller

14th Jan 2022 (3 years ago)

Y Sulaiman

Hard working people who try their best to get the job done for you! Phil has been a star... Read more

20th Nov 2021 (3 years ago)

Chloe

AVOID MARSHALL PROPERTIES!! I beg anyone to never ever chose to rent a property with them. We rented a house in Kensington in our 2nd year. 1. The day we were able to pick up the keys we arrived to a FILTHY house that had not been even attempted to be cleaned, as well as this being unprofessional and unhygienic it was also in the middle of the pandemic so cleanliness should of been at the top of there radar. We then had to wait a week for this property to be cleaned - a week later the property was nowhere near clean, with the last occupants property still there. The inventory itself was dirty and there was so many things labelled clean that was quite the opposite. 2. So many things needed fixing/updating (dirty blinds, microwave filthy, broken floorboards, ridiculously clogged shower plug, garden a state, no chairs for our desk, sofa broken, toenail clippings left on chairs, bedroom door handles hanging off) we were in contact with the landlord who told us that they had told him the house was in perfect condition, he was just disgusted as us at the state of the house when we sent him pictures. 3. The whole year we lived there, barely anything was done. We received a new sofa and desk chairs ( this was only due when we were in contact with the landlord himself who was very apologetic, understood we had spent a lot of our money to live here, Marshall had no involvement with sorting anything out for us. 4. Marshall continually ignore phone calls/ emails on purpose. Phil needs to be sacked, over 20 times we must of rang him and he either lied saying he wasn’t available or fobbed us off saying he was waiting on the landlord, which was funny as we was in contact with the landlord who was saying the same thing that they had been ignoring him!! 5. They tried to keep our £250 deposit, saying we had broken things and they was waiting for our landlord to send them over the costa. AGAIN, we messaged the landlord who had no clue of this so he called them to tell them to give it us back!! 6. The only decent employee there is James who actually came around to fix some things but even then we expected a trained person to fix the house not just a Marshall employee. 7. The list goes on - washing machine didn’t clean clothes, oven was VILE we refused to use it until it got cleaned, damp smell, hoover didn’t work, hair hanging from pictures, bathroom mirror fell off the wall and broke, wasn’t replaced for weeks and they left the broken mirror in our hallway despite us asking them to remove it safely. 8. We actually realised we had PESTS in our house too, that apparently had been there BEFORE we moved in according to the pest control man, clearly Marshall knew about this as they were everywhere. 9. We also had damp, which they tried to cover up with paint, but clearly Marshall don’t understand damp as paint didn’t cover it. The colour of the paint covering the damp also didn’t match the rest of the wall which was also a very clever choice from them. I’ve never known such an unprofessional company, who just want to scam and mess students around. They don’t care about you or the house you are living in they just care about the money going into their pockets! The only helpful and professional party in this situation was us and the landlord. We could not fault the landlord at all, he was lied too as much and very apologetic. We was in communication with him that much about issues with the house, he actually sent us 5 girls a Christmas present. It’s disgusting how Marshall treated us paying rent to live in a clean and functional house and him leaving his property in such a state. They also lied to him about the previous occupants, apparently they left it in perfect condition which is why the landlord gave their deposit backs so he was just as shocked as us discovering how disgusting the house was left. Please see pictures attached which show a snippet of the state of the house. AVOID, AVOID, AVOID. Marshall’s may seem friendly, helpful, professional to begin with but they are the complete opposite!!... Read more

Tenant

14th Nov 2021 (3 years ago)

J Robinson

We work very closely with Marshalls estate agents. in particular Cath Cook is an absolutely amazing lady and can not do enough for you, she has ensure the smooth transition of any property we take on. Highly recommended... Read more

Landlord

5th Nov 2021 (3 years ago)

J Fairclough

Great estate agents for landlords! Catherine Cook and Holly Powell were very helpful and always there to answer questions. They found me tenants for my property during a tough time. Couldn't recommend more highly.... Read more

Landlord

4th Nov 2021 (3 years ago)

N Keegan

STAY CLEAR OF MARSHALL! Awful business that looks to try and take as much out of you as possible. Failed to provide us with Internet even though it was contractually agreed that they would, consistently ignored our issues about the house and was always a massive struggle to even get in contact from anyone from Marshall. To top it all off, at the end of the tenancy they tried to steal our deposit for laughable reasons, luckily enough however we managed to get our whole deposit back. Shady business with lack of care for customers. STUDENTS SHOULD STAY WELL CLEAR OF MARSHALL AND THERE SHADY BUSINESS PRACTISES!!... Read more

Tenant

10th Oct 2021 (3 years ago)

hd511hd

They are really terrible. Avoid doing business with them by any means unprofessional staff and never get a solution from them just keep lying all the time and telling all different excuses????.... Read more

17th Sep 2021 (3 years ago)

R Rob

I have recently just moved into a fantastic apartment that I wouldn't have ever been able to get without the help of the staff member known as Holly they are the most helpful sweet and patient person I have ever met and very understanding of me asking many questions even irrelevant questions. I have never met someone more professional and hard working than her and over the course of a month I have spoken to many other people from other estate agents and the vast majority were awful and have no idea how to talk someone nicely especially when you are polite with them. I honestly believe I would be stuck looking for a place still had it not been for Holly's help and I hope that they are rewarded for such hard work. I would also like to point out that they went out of their own way and time to help me get this apartment even if they didn't have to they did anyway. P.S I would like to add that my fiance shares these exact same views about Holly as well... Read more

Tenant

12th Apr 2021 (3 years ago)

J Robinson

We were looked after by Holly throughout the process of renting with Marshall Property Estate Agents. She regularly communicated with us and ensured there was a quick process for us to move into our new home. We had an amazing experience and are now settled into our new home, with any problems or questions we have being quickly answered and sorted by Marshall.... Read more

Tenant

28th Mar 2021 (3 years ago)

E Dunning

Myself and my boyfriend recently moved into a rental property through Marshall before Christmas. Throughout the whole process from the first initial contact to the day we got our keys, we worked with a great staff member called Holly. She was lovely and always happy to answer any questions we had or put any requests forward to the landlord that we had. Even after moving in, Holly was really responsive to emails when we had maintenance issues and was more than happy to help us out. We would really recommend this team and can’t fault them in anyway. Thank you!!!... Read more

Tenant

18th Mar 2021 (3 years ago)

P Jahan

Marshall property is my service provider for buying and letting property in the Liverpool area and they are absolutely fantastic to deal with especially Elliott. Living in London, I needed a local estate agent who is professional, reliable and trustworthy, Marshall undoubtedly fit the bill. Elliott is super helpful and responsive - he takes a hands-on approach from beginning to end, keeps you well informed throughout the entire process and just makes the entire process pleasant. I continue to be a very satisfied customer. I highly recommend Elliott and Marshall property.... Read more

Landlord

5th Mar 2021 (3 years ago)

C Lopez

The fact that there’s always a glowing review of this company directly after a negative one is a bit suss ???????????? awful, awful company... Do not believe the positive reviews. Or at least the most recent ones! There are so many better agents in Liverpool. Do some shopping around peeps ????.... Read more

13th Feb 2021 (3 years ago)

J Revill

Myself and my boyfriend have recently taken out a rental property with Marshall. We dealt with a lovely informative staff member (Holly) throughout the process. She was happy to answer any questions we had regarding the property and was very responsive and polite throughout. Even when dealing with the city office throughout all the staff I personally spoke to where polite and efficient. We had a two week turn around and the ongoing support from Marshall really does make it a breeze renting with them. Can highly recommend them. Thank you to Marshall for such a good experience.... Read more

Tenant

11th Feb 2021 (3 years ago)

G Woodman

I have not long rented through Marshall's and I can't fault the service I received. Hollie and the team was such a big help with any questions I had and made the process so comfortable. I was updated every step of the way and can't thank them enough! Would highly recommend :)... Read more

Tenant

11th Feb 2021 (3 years ago)

Lauren

The unprofessionalism is honestly staggering. Firstly, my flatmate was supposed to view this house but Marshall cancelled a couple of hours before- unacceptable considering she lives down south. My flatmate and I viewed the house with Elliott on 23rd December, where he was quite brash in his manner, rushing us and saying that in 2 hours he would send a link to pay the deposit and that he’d be sending to two others at the same time- encouraging a ‘race’. My flatmate and I loved the house so spent all day refreshing our emails, yet no link came. We spent weeks emailing and phoning but to no avail. Eventually we finally got through to Elliott weeks later, who abruptly told us that they’d given the house to the other couple with no explanation whatsoever. He then offered to send us more prospective houses, but this never came. The sheer ignorance of this company is quite frankly horrendous. We were left in the dark for weeks when we could’ve been looking at others. We were completely led on and neglected. The only thing I will say is everything happens for a reason, as we now have a fabulous house with a great agent.... Read more

10th Feb 2021 (3 years ago)

E Vizcaino

Marshall property are terrible unprofessional estate agents with no care for their tenant’s issues. This was revealed to me earlier this year when helping my sister move into a dirty house with broken furniture, mould and rubbish hidden behind the radiators. When confronting Marshall properties about a these issues they gave no help for months and furthermore tried avoiding each problem with different excuses. A few months later there was a rodent found in the house, my sister then wrote a (completely honest) review which was responded with threats from Marshall properties to sue if they were not taken down. I would recommend avoiding this letting company at all costs if you are looking for a good place to live.... Read more

Landlord

31st Jan 2021 (3 years ago)

S Lynch

Living in London and looking to invest in Liverpool – Marshall property have been most helpful in their proactive approach to finding me an investment property – special thanks to Holly in lettings for all the information provided.... Read more

Landlord

3rd Dec 2020 (4 years ago)

B Travers

Couldn't be bothered to turn up to appointments, nor inform anyone that they weren't going to bother showing up. Wasted time waiting at a property, only to be informed the agent had decided to cancel, then acted as if it was my fault for their terrible communication skills. The unprofessionalism, attitude and lack of communication is astounding. I wouldn't be using them to handle my property rentals.... Read more

Landlord

25th Nov 2020 (4 years ago)

E Wardale

I have just let my property with Marshall's, they let it out in no time. Holly and the team kept me updated through the whole process. Would definitely use them again in the future... Read more

Landlord

20th Nov 2020 (4 years ago)

D Jones

I can only guess that the positive reviews left on this page are fake because there is no way on earth that they could possibly be true, especially considering the apparent influx of negative reviews - poor customer service and money grabbing at a time where people are struggling to survive most. Immoral business. I truly recommend that you do not use Marshalls. Ive dealt with a lot of estate agents in my time (mostly Liverpool based) and this one is by far the worst.... Read more

7th Nov 2020 (4 years ago)

E Jones

Me and my sister have had a really positive experience with Marshall's helping us every step of the way whilst moving into our apartment in Liverpool city centre. Holly has been especially helpful and responsive to every query. Thanks again for everything, will definitely use again :)... Read more

Tenant

15th Oct 2020 (4 years ago)

B Davies

Waste of time, don’t bother.... Read more

19th Aug 2020 (4 years ago)

D Smith

Echoing previous reviews - complete shambles of an organisation only made worse by some gobby Londoner who doesn’t know his a*se from his elbow. No effort has been made to resolve. I don’t usually leave reviews but I was so gobsmacked that a (supposedly) professional establishment would behave in such a way that I couldn’t help but not. I recommend you do not use this agent unless you want to be treated very poorly.... Read more

18th Jul 2020 (4 years ago)

N Zachary

**Avoid this Liverpool agent at all costs** Branch manager of the city centre office is abysmal. Avoids calls and emails. Messages are “passed on” but never called back. Generally an awful, unhelpful experience. Look elsewhere for your property needs!... Read more

13th Apr 2020 (4 years ago)

T Malik

Currently renting a student accommodation where I pointed out to them that there are no smoke alarms and CO detectors in the house, and they have come back with saying they are present in the house, as the inspection reported there to be. I was present at the inspection, and we reported it to them. Therefore they have clearly made up a false inspection to protect the landlord, which is illegal. I have been waiting 9 whole days for a satisfactory response and not copy and pasted message generated to everyone during this lock down. Unless things are sorted out properly, i will not be a returning customer.... Read more

Tenant

3rd Apr 2020 (4 years ago)

H Evans

Would not recommend. Rubbish at fixing issues and unresponsive. Everyone seems to leave this company then nobody picks up after them. Only helpful person is Joe from Accounts.... Read more

3rd Mar 2020 (4 years ago)

A Rose

Helpful staff... Read more

11th Aug 2019 (5 years ago)

I Bryan

Friendly guys working here, willing to help as much as possible. Joe was especially helpful... Read more

1st Dec 2018 (6 years ago)

R Kawar

Do not use this company complete shamballs from start to finish put me deposit in scheme then claimed it after i moved out awful company... Read more

Tenant

7th Mar 2018 (6 years ago)

J walmsley

Very helpful staff, very friendly and professional, would recommended.... Read more

21st Feb 2018 (6 years ago)

E Jafari

Very friendly staff and the helped me a lot. Great job. I would reccomend to anyone.... Read more

20th Feb 2018 (6 years ago)

J clough

excellent service and support on the current property purchase i'm making. george could not have been more helpful, always responding promptly to any questions or issues i've raised. recommended.... Read more

Buyer

15th Sep 2017 (7 years ago)

G Smith

Poor attitude from Jack.... Read more

13th Oct 2016 (8 years ago)

D Narga

Marshalls are an excellent estate agency - they did what they said they would - sold our properties in a swift and timely manner. Their skill had to be the way the dealt with the most obnoxious person who bought the property - they dealt with a most unpleasant chap in a way that did not jeopardise the sale. well done and definitely recommend without hesitation.... Read more

Seller

27th Jul 2016 (8 years ago)

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