Fieldhouse Residential Fulham are an estate agent in Fulham. They mainly list properties in SW11 and SW10. Over the last 6 months, they've listed 1 properties, with 0 currently on the market. Most of the properties listed have 2 bedrooms.
Opening hours
Monday9:00am - 5:00pm
Tuesday9:00am - 5:00pm
Wednesday9:00am - 5:00pm
Thursday9:00am - 5:00pm
Friday9:00am - 5:00pm
SaturdayClosed
SundayClosed
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Fieldhouse Residential - Fulham Reviews (51)
Have you used this agent?
76%
0%
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24%
B W
Highly unprofessional from my recent experience. Had a viewing 30 minutes from home and during working hours. When I arrived at the property I entered the building and the doorman talked to me as if I was a burglar or wanted to steal something. No one from the agency was here so he called someone (‘non of my business’ was the answer I received when I asked who it was speaking with in front of me) and I was then told to go away and reschedule. I wasn’t provided a phone number by the agent (not even in the confirmation email), therefore could not call and sent an email but received no answer and therefore left.
And I eventually received the explanation. The property had been rented the day before and no one bothered to let me know.... Note I received a confirmation at 7am in the morning to confirm the viewing!
Great experience... Read more
1st Oct 2024 (9 weeks ago)
A Trandafir
Hello!
In the summer of 2022 we started renting a property in Basingstoke let by Fieldhouse. From the beginning, Leah was nice and friendly. Then, when the old heating system failed due to the age of the wires, Theresa and the landlord immediately replaced the non-working units with new ones. Both Leah and Theresa are genuinely nice people, who behave like people, not representatives of a company.
The landlord, we believe, is a special person. During our two year stay, there was just one modest increase in rent, from 700 to 750 pounds, if I remember correctly. Compared to the prices being asked by other landlords and estate agents, this is around 20 % below market. Also during our stay here, our gift from God, our little daughter was born. The landlord was fine with this. If there is one regret, it is that we did not get to meet him and say thank you in person. Therefore, if you are reading this message, we sincerely thank you for your human qualities.
I think this is it and that it is of use to those who read it.
With our good thoughts,
Tiberius and Ana... Read more
16th Sep 2024 (11 weeks ago)
M Kiely
Awful experience – I wish I could leave less than 1 star. I was a tenant in a flat rented through this agency for 18 months. (No doubt they will respond to this, like many other low-scoring reviews, claiming they don’t recognize my name and that I haven’t rented through them – a great way to gaslight people ????????).
I arranged to leave my contract early and replace my name on the tenancy. Everything seemed fine until it came to retrieving my deposit and obtaining a reference for my new home. Both tasks were nearly impossible to achieve. They made the process difficult at every stage, adding to the stress of moving. It felt like they were deliberately trying to make the experience even more troublesome.
I dealt with Hannah and Teresa at Fieldhouse and was genuinely appalled by how I was spoken to and treated. They advised new tenants to deduct money from my deposit for cleaning and moving-in fees, which is not standard practice. They also did not follow TDS regulations for deposit returns when handling a change of name on a tenancy. Furthermore, they refused to provide a reference until all paperwork was completed and the Deed of Assignment was signed by all parties. This policy is baffling, as the four other agencies I’ve dealt with in the past never enforced such a rule, making it nearly impossible to secure a new place before moving out.
Please avoid dealing with this agency. There are literally thousands of better options in London!... Read more
2nd Jun 2024 (6 mo. ago)
A Magallanes
Exceptional customer service
My experience with Fieldhouse is second to none. Their process is very user-friendly and straightforward and you are always guaranteed a response from their professional team. The communication and support I received from Leah and the Fieldhouse Team have been great and I would highly recommend them.... Read more
3rd May 2024 (7 mo. ago)
A Brimacombe
Phoned about a property I found on Rightmove. The lady was plain rude and dismissive. Wouldn’t recommend.... Read more
3rd Apr 2024 (8 mo. ago)
N Pixel
Saw a property on Rightmove, and so I called to enquire about viewing a property, and the lady said she doesn't deal with that, and was very standoffish.
She then asked me what my situation is, and I explained I'm a homeowner, and I'd like to view a property I've seen online - "right..." - and then it felt off, as though I had to explain that I'd be looking to view the property, potentially put in an offer, sell my home in Englefield Green, etc...
She then said "Oh, I know exactly which property you're talking about, and they already have 4 offers: 2 cash buyers, and 2 first time buyers." and dismissed me.
:(... Read more
3rd Apr 2024 (8 mo. ago)
C Menzies
Just dropping a quick review to express how impressed I am with the Fieldhouse team’s service in sorting out some minor issues in our flat when we moved in.
I have rented from a few agencies before, but their quick response to resolve things was very impressive and much appreciated. Thank you so much for your help!... Read more
13th Mar 2024 (8 mo. ago)
S Dranca
Very helpful and responsive throughout my tenancy! We had a great collaboration!... Read more
4th Mar 2024 (8 mo. ago)
W Chapman
Very disappointing service. Three professionals in our 30s with good incomes. Agreed on a let, paid deposit, went through referencing only for landlord to decide they no longer wanted to rent to us a little over a week out from the agreed move in date. Would have been nice to have been given the courtesy of working through matters constructively with the agency/landlord, however we were not afforded that opportunity. No fair process followed at all.
The power these landlords/agencies seem to think they have is egregious. Not a care in the world for the impact their decisions have on people. Having already provided notice on our current living situations, arranged furnishing for the new place etc.
It's a sad world we live in where it feels like you have to go above and beyond to prove you are good people. The irony is that you truly couldn't get three better tenants.... Read more
26th Jan 2024 (10 mo. ago)
H Greenfield
Poor communication with customers and between staff. Called twice to try and organize a viewing and was told I would be called back by someone else but wasn't. Then finally talked to someone who couldn't book us in for a viewing and the next day the property was gone. We had been trying to organise a viewing for almost a week and if they had been responsive and helpful we would've been able to offer on the property but unfortunately that wasn't the case. Furthermore the number that zoopla directs you to when you call is different to the one on Google, it seems on the Google one they will listen to you but not if you call through zoopla.... Read more
9th Nov 2023 (1 year ago)
J Mathew
We’ve had a great experience with Fieldhouse Residential Ltd. They’ve been prompt, professional, and incredibly helpful during our tenancy. Thumbs up ???????? to Tressa, she was super helpful, and has been very responsive to all of our concerns, highly recommend!... Read more
11th Aug 2023 (1 year ago)
R halim
I rented a property managed by Fieldhouse for a year and I was very pleased with their support and diligence. Every procedure from moving in to moving out is thorough and well communicated.... Read more
20th Jul 2023 (1 year ago)
S Pastor
?????????? All we can say about Fieldhouse Residential Ltd is that they are all GREAT. We have been private renting with other agencies in UK and nothing is comparable to them.
We don’t have many issues at home but when we need them, Leah, Ben, Hannah, Teresa…they are always there, making everything really easy.
We are now in our 5th year of renting and not thinking to move from agency as we feel secured and supported.
I saw few little bad reviews here, but trust me! You will not find any others like them around!
Sebastian Pastor & Yulian Panchev ??????????... Read more
14th Jun 2023 (1 year ago)
E Criscuolo
If there was a way to give less than a star I would've done it. I applied for an apartment right after I viewed it, I tried to be in touch via email with the person that was taking care of the viewings but Leah never got back to me with an update. As a matter of fact, I might still be receiving an email saying I got the property, after 2 months. ????... Read more
6th May 2023 (1 year ago)
J SAAB
Amazing team, very friendly staff. Always available to help in the best delays. One of the best real estate agencies I've experienced.... Read more
11th Aug 2022 (2 years ago)
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