Our experience of dealing with Toto at Knight Frank Chelsea has been nothing but exceptional. Nothing has been too much trouble and help has appeared whenever it was needed. We are extremely grateful for all the help that has made the purchase of a flat go through without a hitch.
Guy and Sarah Norrie
Did not sell the sub £1m property within a 2 month marketing period. However, they got a decent number of viewings in, the marketing materials were good and the team was relatively easy to communicate with.
Thank you very much to all of you, but in particular to Dorota.
She have understood quickly what we were looking for, and after two day's of viewing she found the perfect house for us.
Really kind and helpful.
Thank you very much to have helped us to find the perfect home.
Absolute shocking, This company doesn't know its arm from its arse. Great at getting you into a property but once in absolutely no help. I would look to work with a better company.
Really impressed with Douglas & Gordon in Fulham. Eloise, Laura & Toby were extremely friendly and professional throughout the entire process of selling our flat. You get a very personal approach from D&G, the benefits of which should never be underestimated. Buying or selling I would certainly recommend them.
BEWARE OF THE SCORNED ESTATE AGENT (D&G FULHAM)
Helpful at first.
Knowledgable. Good reputation.
Lazy in follow-up.
Unmotivated finding properties (tracking RightMove daily is much better!)
Unprofessional. So bitter loosing a deal to a competing agency in the area that Emma Hicks decided to call all the other agencies in the area and bad mouth me, a potential client.
Sally and her team were top notch! A lot of care and attention was given to getting the best price for my property. All the KFH staff were very friendly and professional - highly recommended.
I had two great experiences with KFH team , they are all friendly and provide excellent services. I’ve worked twice with Charlotte Duggin Marla and she is just fantastically professional. She is patient, always advises appropriately and put in the extra effort that eases the all process. I highly recommend KFH.
Great service unlike many agencies we used before. They are very flexible and their customer service is top-notch. They are always there for the tenant.
UNPROFESSIONAL AND VERY POOR SERVICE
Extremely poor service from Complete Ltd: I paid during one year long the full rent of a flat which had a broken window which couldn’t be opened at all, preventing the access to our terrace! While I was promised at the beginning that it would be repaired before I moved in. I had a dozens of exchanges with them, barely any response from them and was finally told that it would be impossible to repair it!
Additionally to that, one of their agents came to introduce the flat to potential new tenants and thought it would be a good idea to open the faulty window! Of course, he couldn’t close it anymore and decided to leave the flat unattended with an opened window: first, anyone could have come in the flat and it was very dangerous; second, they couldn’t sort the situation quickly and I had to endure the cold and wind for two days in the middle of January. No need to say I never had compensation for that.
On top of that, when I exit the flat, I had a professional cleaning service, which I proved and they decided to charge me £60 without any good reasons … I contested it, notable mentioning that I have paid the full price of a flat that was not fully functional but they did not do any gesture.
I will never use Complete Ltd again, would strongly recommend anyone to NOT use them and will make sure to be very vocal about how poorly they manage the service for the flat.
Went on a tour here and the gent who took us was informative,funny and interesting to listen to and on a tour is a big plus.
Fantastic stadium and if your a fan who hasn't been or hasn't a season book highly recommended.
Hotel very nice at stadium too.
Worst experience of my life recently.
A short visit to attend a Club box event for new enterprises in the town I was birthed, was only welcomed with deplorable behaviour from some guests, who increased the tension during the talks so much so to the point that I decided to leave, because I could not concentrate enough to give a very important presentation to help others as well as rebuild my life.
The staff were excellent and some of the guests were fantastic especially a mature woman who was attending the event at the same time were kind. An elderly man, feeling ill was well cared for immediately.
Protect the vulnerable please.