Really professional real estate agents. Alex has been really efficient and helped us through the rental process. I recommend !
Very poor, their vendor did the dirty on me twice after verbal agreements, compounded by both salesmen leaving at short notice without them or the office even having the courtesy to call and let me know. ..............just email returned without advice on what to do.
Kerry Dunmall at Jacksons was great. We didn't go with a property through her in the end, but she communicated very well, she was accommodating with viewing times and never tried the hard sell, respecting us to make up our own mind with the facts she gave. Not being pressured made everything so much easier. Unlike some from other agencies, during the search she was always straight and honest about everything, even when it wasn't in her favour. I would recommend her in an instant.
Terrible, inefficient and unprofessional service. We have recently rented a house via Jacksons and paid £540 in fees. Having rented multiple times in London they really stood out as being awful and one of the most expensive. I would not rent a house via them in the future.
Working with Gabrielle and Martin was fantastic. They exceeded my expectations, were honest *shock* and worked so very hard to help us sell and buy our new home. They made a rather difficult process much more bearable!
Incredibly incompetent and immoral
They lied to us about what was included in the house.
They lied to use about terms in the contract
It took them over a month to give us our parking space that we were paying for
They're are incredibly rude and hung up on me a few times when trying to resolve issues
It took them an unreasonable amount of time to return our deposit
They are entirely unhelpful
They refuse to give references unless you paid them £42
At the end of the tenancy they book loads of appointments to show prospective new tenants around but often cancel and do not tell you
They are not very nice people to deal with
Dear Mya, Thank you so very much for all your efforts, dedication and passion. Your matchmaking skills are truly amazing, so can't thank you enough!! I believe the entire KFH run a close knit team, so it feels that everybody knows who you are when you walk through the door, which is so welcoming!!! 5 stars + !!!!! :)
Take Cover Skin System
I found them to be very responsive but not pushy. Felt like they were working for both the seller and the buyer rather than the commission. It was a friendly and genuine team. Enjoyed their services