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Home
Estate Agents in Fulham
Marsh & Parsons - Fulham

Marsh & Parsons - Fulham

84 reviews

Opens tomorrow at 8:45am

103-105 Moore Park Road, SW6 2DA

Marsh & Parsons Fulham are an estate agent in Fulham. They mainly list properties in SW6 and W14. Over the last 6 months, they've listed 27 properties, with 19 currently on the market. Most of the properties listed have 2 bedrooms. They list properties for sale on Zoopla, Rightmove and OnTheMarket.

Opening hours

Monday 8:45am - 7:00pm
Tuesday 8:45am - 7:00pm
Wednesday 8:45am - 7:00pm
Thursday 8:45am - 7:00pm
Friday 8:45am - 6:00pm
Saturday 10:00am - 4:00pm
Sunday Closed

View all details

Marsh & Parsons - Fulham Reviews (84)

Have you used this agent?

All (84)

Seller (6)

Buyer (4)

Landlord (12)

Tenant (27)

General (35)

G Gay

I couldn’t recommend Reuben enough. He was incredibly attentive throughout the entire process, ensuring we saw a wide range of properties within our time frame. He made the experience seamless and enjoyable, and was always a pleasure to chat with. His professionalism and friendly approach really stood out.... Read more

10th Jan 2025 (13 days ago)

L Delarosa

I’d been very lucky to have Tom Hammick… I’d been very lucky to have Tom Hammick of M&P Fulham branch to be our estate agents. He was so helpful, kind , patient and willing to extend his hours for me to make sure I can see the properties that I need to see. He is so passionate and considerate. he given me few properties to see in one day and in the same area. Well organised to his job for his client . He’s amazing. Date of experience: January 03, 2025... Read more

8th Jan 2025 (15 days ago)

M Igna

I highly recommend Marsh & Parsons Fulham for lettings. I was recently assisted by Nathalie who helped us greatly during a challenging situation. Her professionalism with me and my tenants was outstanding.... Read more

Landlord

30th Dec 2024 (24 days ago)

C Machimbidza

It’s been a pleasure to work with Annabel ,Tom Natalie ,Daniel and Francesca .This team is unarguably the most talented and fantastic team I have ever worked with. Their commitment, dedication and professionalism is profoundly incredible.The world would be a better place if we all could make our fair contribution much the same as these guys can do.Keep it going guys I have no words to express how grateful I am with your service.Highly impeccable standards.You are simply the best ????... Read more

23rd Dec 2024 (4 weeks ago)

M Bjouji

I couldnt recomend annabel higher. Record rent in a record time. Superstar... Read more

Landlord

15th Dec 2024 (6 weeks ago)

A Andriienko

I recently had the pleasure of working with Tom and I cannot recommend him highly enough. From the moment we started looking for a flat, Tom was incredibly helpful and responsive. He was always available to answer any questions we had and provided clear, detailed information every step of the way. His communication was excellent—always prompt and professional, making the whole process smooth and stress-free. Thanks to his dedication and expertise, we found the perfect flat. Thank you!... Read more

Tenant

5th Dec 2024 (7 weeks ago)

V Shevchenko

I had a great experience with Marsh&Parsons Fulham. My agent, Tom was incredibly helpful in finding me the perfect flat that met all my wishes. He took the time to understand my requirements and ensured every detail was accounted for, from the location to the amenities. His professionalism, patience, and dedication made the entire process smooth and stress-free. I couldn’t have asked for a better agent to guide me through this journey. Highly recommend Tom for anyone looking for personalised and efficient service!... Read more

Tenant

23rd Nov 2024 (9 weeks ago)

E RD

Tom was incredibly helpful in working with us to find our flat. He was super responsive, professional and made the whole process feel genuinely cared for. Thank you Tom!!... Read more

28th Oct 2024 (12 weeks ago)

D Bourne

Fantastic experience with agent Tom Hammick. He was incredibly helpful in finding and securing our property. He is always on hand to answer questions and will go out of his way to make sure your needs are fulfilled. I would highly recommend using his services!... Read more

23rd Oct 2024 (13 weeks ago)

H Warmback

Had a fantastic experience with Marsh & Parsons Fulham. The team was approachable, efficient, and made everything straightforward from start to finish. Their knowledge of the area really stood out, and they were always quick to respond. Highly recommend!... Read more

22nd Oct 2024 (13 weeks ago)

K Sussman

I had an amazing experience with the team at Marsh & Parsons Fulham! From the very beginning, they were professional, attentive, and incredibly knowledgeable about the local market. They really took the time to understand what I was looking for and provided fantastic advice throughout the process. The communication was top-notch, and I felt supported every step of the way. It's clear they genuinely care about their clients, making the entire experience smooth and stress-free. If you're looking for a dedicated and friendly team to help with your property search, I highly recommend Marsh & Parsons Fulham!... Read more

22nd Oct 2024 (13 weeks ago)

I Hell

A fantastic experience with the M&P Fulham lettings team. Annabel was knowledgable and always quick to respond. Myself and my partner are so thrilled with our new tenants!... Read more

Landlord

19th Oct 2024 (14 weeks ago)

J Sl

I had a wonderful experience with Marsh & Parsons. Tom from lettings helped me rent a beautiful flat in Fulham and was very friendly and respectful. I felt truly supported throughout the entire process.... Read more

Tenant

16th Oct 2024 (14 weeks ago)

J Young

Yasmine and Harry advised us on the sale of our flat. They are knowledgeable, experienced and lovely to work with, supporting us from start to finish. We highly recommend their services.... Read more

Seller

16th Jul 2024 (6 mo. ago)

M anselmetti

Marsh and Parsons in Fulham offered a wonderful service, from start to finish; nothing was ever a problem . We were able to exchange on our house in record time and to complete when it suited our move, Throughout negotiations access to the agents was easy and always very professional. In particular I couldn’t recommend Harry James more; from the valuation all the way to the sale he has always been available and ready to solve any problem. I wouldn’t hesitate to sell through... Read more

Seller

10th Jul 2024 (6 mo. ago)

E Varley

I had such a great experience looking for a flat to rent! Tom was an incredible agent, who helped whenever I needed it!... Read more

Tenant

10th May 2024 (8 mo. ago)

K Dawson

In our quest to find the perfect flat to rent, we had the pleasure of working with Tom Hammick at Marsh and Parsons, Fulham. Tom exuded professionalism and put us at ease straight away, which was far from the experience we had previously had with another agency. Throughout the entire process, Tom was incredibly helpful, going above and beyond to ensure our needs were met. Making the entire process quick and stress free. His attention to detail and knowledge of the market were evident as he expertly navigated us through the complexities of renting. Every question we had was met with a thorough and thoughtful response, leaving us feeling confident in our decisions. Thanks to Tom's dedication and expertise, we found the perfect flat that exceeded our expectations. We couldn't be happier with our experience, and would highly recommend Marsh and Parsons and in particular Tom to anyone looking to find somewhere to rent.... Read more

Tenant

2nd May 2024 (8 mo. ago)

A oz

I have been working with Yasmine Sanusi in this agency and I can definitely say that she has been a great help. Yasmine has always been very professional, and attuned to my interests in the market. For someone who is quite picky and not easily impressed by properties, she has been a very patient advisor and a great support. Thanks Yasmine!... Read more

10th Apr 2024 (9 mo. ago)

S vidak

Renting in London can be so stressful and tiring, but Tom Hammick was our absolute rock throughout the whole process, incredibly transparent and professional but at the same time so friendly and caring! He genuinely will make it his mission to find his clients a home that they’re happy with! He went above and beyond showing as well as sending us properties, keeping us in the loop at all times!! Could not recommend him enough!... Read more

Tenant

9th Apr 2024 (9 mo. ago)

N Ates

Yasmine is the most kindest salesperson we have met in the Fulham area. Thanks again for her patience and politeness.... Read more

9th Apr 2024 (9 mo. ago)

J Thompson

Yasmine was by far the most accommodating, professional and kind estate agent we have dealt with. Really enjoyed working with her towards the latter end of buying the flat. Can’t recommend her enough!... Read more

Buyer

6th Apr 2024 (9 mo. ago)

N Keeling

Incredible attention to detail! So communicative and responsive. Would use them 10000x over... Read more

4th Apr 2024 (9 mo. ago)

C Treadwell

Nathalie Goodchild of Marsh and Parsons has been the letting agent for our flat. I can't fault her. She has been very efficient, patient and charming.... Read more

Landlord

3rd Apr 2024 (9 mo. ago)

C Neto

I must say that Tom Hammick was incredibly helpful and kind during our process of searching for a new home to start our family. "Unfortunately" the available options at the time weren't the best. I now have direct contact with Tom and when necessary in the future will contact him for sure.... Read more

2nd Apr 2024 (9 mo. ago)

K Monaghan

Tom was really helpful when we were finding a flat to rent. He had great advice about the area and different properties, and always communicated very clearly what needed to be done. Thanks Tom!... Read more

Tenant

29th Feb 2024 (10 mo. ago)

E Bennett

We had an absolutely fantastic experience finding a flat in Fulham with the help of Tom. Right from the first time we contacted him to arrange a viewing, he was professional, friendly and provided useful advice to help us put forward a competitive application and secure the flat. He kept us up to date throughout the process and was always happy to answer any questions. Couldn't recommend him enough! Thanks Tom.... Read more

Tenant

21st Feb 2024 (11 mo. ago)

B Nuti

We had a very positive and stress free experience with the help of Tom. He was wonderful from the moment we contacted him about viewing the property, to the advice he provided to help us secure it. He was extremely professional throughout the whole process, as well as very quick in answering all of our questions. Thank you once again Tom for your help, we are so happy with our new flat!... Read more

Tenant

15th Feb 2024 (11 mo. ago)

T richards

Very pleasent experience charlotte has been really helpful and thorough with my property search and really attentative to all the details.... Read more

21st Nov 2023 (1 year ago)

B Rightjoh

Charlotte has been excellent helping me looking for properties in Fulham. She has been responsive to my emails and felt she tailored viewings to meet my needs... Read more

21st Nov 2023 (1 year ago)

K loder

Henry & Tom were great at providing insight and giving me a valuation on my property.... Read more

Seller

18th Oct 2023 (1 year ago)

M Tyebkhan

In my view, it's a rarity for a tenant to express positivity towards a real estate agent, as their primary focus tends to be on the landlord's needs. Nevertheless, I found myself pleasantly surprised by the exceptional manner in which M&P Fulham, particularly Tom, the Sales Manager, and Phil Coombes managed a certain issue. The experience was unexpectedly stress-free, and for that, I extend my gratitude to M&P.... Read more

Tenant

30th Aug 2023 (1 year ago)

G lee

excellent estate agency with fast and reliable service, and I can highly recommend Dayl specifically!... Read more

2nd Aug 2023 (1 year ago)

C Christof

Daryl is the man! x... Read more

2nd Aug 2023 (1 year ago)

S Shackleton

Alex was very helpful from the start, quick to respond to emails and very proactive to ensure our flat was let quickly and at the right price. Would highly recommend. Thank you.... Read more

Landlord

1st Aug 2023 (1 year ago)

G Mingo

Friendly office, Tom H was particularly helpful... Read more

31st Jul 2023 (1 year ago)

W Carlson

We worked with Ricardo Daboni on the purchase of our house. He was a great partner in guiding us through the purchase process, very knowledgeable about the area and the market and responsive to our needs.... Read more

Buyer

28th Jul 2023 (1 year ago)

S Mouch

Marsh and Parsons in Fulham have been excellent agents to me as a landlord and also fair to my tenants. I strongly recommend using their services; Over the years they have proven to be fast & efficient by sourcing tenants within days of the property going on the rental market. My tenants have also been impressed with Alex & her team organising all associated matters for their moving into their flats without any hitches; this is very reassuring when tenants & landlords are both pleased with the agent’s seamless services.... Read more

Landlord

25th Jul 2023 (1 year ago)

W Thomas

Terrible attitude. Not helpful in the slightest. They were aggressive when wanting payment before we even moved in. Taken over a month to fix minor problems. Flat was disgusting when we moved in. Not a care in the world. As a first time renter, this has completely ruined the excitement of moving out. Avoid at all costs.... Read more

Tenant

1st Jun 2023 (1 year ago)

G Tarr

Fantastic service, just arrived at my apartment and it’s everything I hope for and more.... Read more

28th Apr 2023 (1 year ago)

Anna

Nasty and liars. Just don’t go to them to rent. Having issues from day 1... Read more

Tenant

4th Nov 2022 (2 years ago)

C Baroni

Unprofessional and neglecting. Would never ever recommend to anyone!... Read more

25th May 2022 (2 years ago)

sofia

WARNING TO ANYONE SIGNING WITH THIS REAL STATE: Outrageous behaviour from rent negosiator and director, ones secured the flat another offer came in, so they ask us to increase right away, one's deposit and 1-month rent been paid we been ignored, sorry I was on Holliday, no one else picked up her deals, no even a out of office messages! Then messed up our moving dates for over a month!! despite was on the contract Their mistake has resulted in me living in an unhabitable property, disgusting with not a single appliance in working order By trying to seek help from them, we just received an outrageous attitude “you move into the property right? If it wasn’t for me you will be on the street What do you want from me? What do you want now?? “ Then being completely ignored by them again, and told us we weren't welcome in the office without being announced first! How can I announce myself if my calls are being ignored! This is what reviews are for and I have proof of their negligence and lack of care. A result of emotional distress and humiliation. I've seen they respond to bad reviews such as ” we have no records of this matter” anyone feels free to contact me I can only share my experience, I have documented proof of everything and only recommend TO STAY AWAY! They might seem nice In the beginning but after they take your money you Don't count anymore... Read more

Tenant

25th May 2022 (2 years ago)

K L

Possibly the worst letting agency in London. This branch is a disgrace to the Match & Parsons brand. Please look into re-staffing your hostile and rude employees.... Read more

23rd May 2022 (2 years ago)

V Stokke

This real state is not secure! They scam people! Be aware please! Dont give then any money!... Read more

18th May 2022 (2 years ago)

N Panta

One of the worst agencies I have ever contacted in London. Landlords please be more careful with the agencies you give your flats to, it's a shame to lose out good tenants because agents like the ones at Marsh & Parsons (Fulham, can't speak about their other branches)cannot do a simple job that only requires consistency and knowing how to use a key.... I had arranged a flat viewing and not only the agent never even showed up, when i contacted him he told me he was sick, like i should have known somehow....He didn't even had the decency to give me a notice so that I won't be traveling for 1.5 to stand on the street. On top of that when i went by the agency, one of his colleagues had the audacity to blame it on me and say that I should have checked before coming to check the flat....Total lack of professionalism from everyone involved. The hiring managers should have a done a much better job with the people they select.... Read more

23rd Jan 2022 (2 years ago)

Anonymous Tenant

Really unhelpful people... Read more

Tenant

20th Jul 2021 (3 years ago)

C P

I would strongly advise avoiding this dishonest agency at all costs whether you are a landlord looking to let a property, a vendor looking to sell or even a potential tenant. Not only have they not fixed a single thing in the property as agreed to prior to signing the agreement, but also I was lied to and manipulated into paying over the market rate and signing up to a tenancy agreement far longer than I wanted despite consistently requesting a break clause to pursue work promotions. Now during the unprecedented times of COVID-19 I am unable to pay my rent and bills due to job loss and tied into a 3 year tenancy at an overpriced one bedroom flat in Fulham and of course, Marsh & Parsons have been no help whatsoever. I either pay a hefty exit fee of £5,000 and lose my £2,000 deposit or I declare bankruptcy. I've offered them retention of my whole deposit if they could just release me from the contract that the agent told me would be 'so easy to get out of' yet they are not open to that they would rather drive someone to emotional and financial breakdown during a time that's already hard enough as it is. They will lie to you to get your business and then leave you in the lurch once they've been paid on it. I found out that the reason they were so reluctant to put a break clause in for us was in fact because they don't get paid anything more than the break term and they never even asked the landlord who would have been absolutely fine with it! Our landlord is completely on board with allowing us to leave but M&P just won't allow it and somebody has to pay their fee according to them, they are unreasonable money-grabbers with no compassion. BEWARE. I will be taking this to the ombudsman and shouting from the rooftops as well as contacting the press on this.... Read more

Tenant

2nd Feb 2021 (3 years ago)

A Kader

We were very impressed with Frederik's professionalism and kind approach. He took time to listen to and understand us, and we found him to be trustworthy and reliable. Many thanks.... Read more

7th Dec 2020 (4 years ago)

Anonymous Homeseller

Very impressed with the Chiswick Branch of Marsh and Parsons. I know they worked hard to sell my property in a challenging Market and got the sale. They kept me regularly informed of new viewings and would provided feedback promptly. Once an offer had been secured they pushed for all parties to a quick exchange. Would highly recommend them if you are selling your house in West London.... Read more

Seller

25th Oct 2020 (4 years ago)

D S

The worst estate agent experience I had to date. The agent did want to show us a flat with tenants in, none of whom were wearing masks, all windows shut, exposing us to a great deal of risk over a pandemic. This is not just unprofessional, but utterly unacceptable given the rise in Covid cases in the UK and London in particular. I doubt this behaviour complies with the policies set by the Government.... Read more

21st Oct 2020 (4 years ago)

A Sabruteva

I had e-mailed in detail what exactly we're looking for and had specifically stated that things should be discussed over the phone once there's a property we are interested in and have the information we had specifically stated we require. For Evie Clery whose actions show that she simply didn't care what her clients' requests are this meant that instead of asking me to call her, she was supposed to send me what she has to offer based on our requirement. I had reminded her what our requirements are and what my request was via email only to have her respond 8 days later out of nowhere asking me if I had found something based on my requirements and never contact me again. I had to politely remind her what she was expected to do. Not saying she was necessarily rude, but if I had to tell her how to do her job or do her job I may as well would have to charge her and get commission. Not sure how she wasn't made redundant with that careless attitude.... Read more

27th Sep 2020 (4 years ago)

F Watt

This was a very poor service. I’d give 0 stars if I could. The communication from staff was highly unprofessional, they have more difficulty spelling than my 9 year old.... Read more

17th Sep 2020 (4 years ago)

X Zhou

Would give 0 stars if I could. They told us our lease was ending but after we moved out, they tried to charge us for another month because “we didn’t tell them we were moving out”.... Read more

Tenant

23rd Aug 2020 (4 years ago)

M Bird

Absolutely horrendous agency. When we were leaving the property we had constant agents turning up at our door with people unannounced, expecting to be let in whenever they arrived. We are still waiting after 3+ weeks for our deposit to be returned even though it has been requested by our landlord on our behalf. No accountability and absolutely pathetic customer service. All they want is to take your money, do not give it to them.... Read more

Tenant

23rd Aug 2020 (4 years ago)

A Feriz

Christos Patakas was amazing. Very professional and intuitive. Didn't waste my time and found me the perfect home !!!... Read more

19th Jun 2020 (4 years ago)

H Derbyshire

If I could write a zero star review I would. Marsh and Parsons are one of the most unprofessional deceiving companies I have ever dealt with who have taken money from my deposit without ANY mention of this due to an offer falling through on their behalf. I now have to take this to a small claims court to recuperate my funds. See photographic evidence to support.... Read more

5th Jun 2020 (4 years ago)

Anonymous Tenant

They are the worst estate agents I have ever come across. incompetent, rude, liars. They will do as little as possible for tenants, even claim you are lying about issues. They have cheap, unqualified maintenance people on their books who cannot and do not know how to solve issues, especially structural issues in a property. Steer clean, buying or selling they are the worst company I have had the misfortune of being with.... Read more

Tenant

7th May 2020 (4 years ago)

E K

My boyfriend and I have just completed on a property with Marsh and Parsons. We dealt with William Gregory and he was brilliant from the start until the end of the transaction. He was very proactive and kept us updated during the process and answered all of our questions as fist time buyers. He was honest and reliable and would answer his phone outside of working hours and he would also chase our solicitors. Prior to that we had a very bad experience with KFH on Effie Road and I have to say that we had lost hope in finding a good estate agent, however, we were very lucky at the end to have dealt with William and we highly recommend him.... Read more

Buyer

18th Feb 2020 (4 years ago)

R Green

I have been a Landlord for many years. I Loved working with Matt and his fabulous letting team. They managed to find me a fantastic Tenant in record time. Well done guys!... Read more

Landlord

23rd Oct 2019 (5 years ago)

R Lazarev

Awful flat search experience. Dishonesty on every level and completely no respect to you and your time. The goal is to sell at any rate and not to help a client. Avoid dealing with this agency and especially with letting negotiator Georgie... Read more

5th Sep 2019 (5 years ago)

C Spitaleri

Incompetent and liars. I approached Marsh and Parson in 2015 enquiring about properties to be let as company let for serviced accommodation use. The corporate manager in charge in 2015 told me that it's necessary that our company has 3 years company account in order to be able to rent properties from them. I patiently wait for 3 years and every year updated the corporate manager with our annual company account. In December 2018 I approached again the corporate manager which has now changed. I show that we finally produced the 3 year company account but she fail to see that we made the 3 years company account and for some inexplicable reasons she keep saying " you don't have 3 years company account". I had to break it down in a very elementary way and show that it's clear that we have and also a kid could understand it. Eventually the " corporate manager" ( it's shocking that a corporate manager it's not able to handle a company account) understands that we have 3 years company account and we start a lengthy references process, which ends whit the " corporate manager" saying that she will contact us as soon she find something suitable for us. I try to get in touch with her about some properties listed but she always says they are not suitable for serviced accommodation and some times she also not reply to my emails. Surprisingly when I enquire via the normal negotiators of different branch they sound very open and interested in discussing with the Landlord a company let agreement, however any sort of negotiation dies in the moment that the " corporate manager"get involved - she claims that the property it's not suitable for the type of use we intend to do. Passed 6 months we have never been contact by the " corporate manager" and no properties have been proposed by her. Given the size of Marsh & Parson and the amount of stock they take on board across the 31 branches in 6 months, it would be an offence to the intelligence believing that none of the properties they had on book was unsuitable for company let, therefore I decide to contact agin one branch and the " corporate manager" separately. I asked the " corporate manager if anything was wrong given that she never proposed a flat in 6 months to us, but she says, as usual, that it's all good and she will let me know if anything available. The agent of a branch replies to me that the property I'm enquiring for it's not suitable for company let and propose something else instead, however he call me back after a while saying that the viewing has to be cancelled because the corporate manager told him that our company has never been approved by her(!!!!) I call back the " corporate manager " asking clarification on this given than 10 minutes before she told me that it's all ok, and she replies saying that: " that agent it's very new, he didn't know that the property it's not suitable for a company". I call back the agent which reinforce his theory that he has been stopped by the corporate manager " because we are not approved by her" Here clearly someone between them it's lying given that the agent says something and the " corporate manager" it's saying something different, therefore I ask clarification about it but both of them refuse to answer and actually the "corporate manager" warns me that "if i don't trust her" it's not possible to continue work together, which makes me laugh given that the "corporate manager" hasn't been able to source a single property for us in 6 months and across 31 offices, therefore I don't see what she means by " working together". Given the facts happened and the behaviour of Marsh & Parsons employees, I have to say that despite all the nice, sparkly and glamour appearance this company has incompetent and liar employees.... Read more

Landlord

20th Jun 2019 (5 years ago)

moisturisedfrog

Rented as a student through this M&P with the estate agent Flora. She didn't try to manipulate us like other estate agents do and was very honest and helpful. She found us a great flat that had just been refurbished and dealt with all the paperwork professionally and quickly. I had a problem with my referee and she found a solution to that very quickly. We really enjoyed the place we got in the end and the service from M&P was excellent. I would use them again.... Read more

Tenant

8th May 2019 (5 years ago)

C Spina

Henrietta was fabulous, not like the Estate Agents you encounter normally. She took care of everything, duplicated what I was looking for and didn't try to "sell" me something that is not right. She was also in my corner during negotiations and followed up. I can highly recommend Henrietta.... Read more

27th Sep 2018 (6 years ago)

J Becker

Hebe was very helpful in our move process! I would highly recommend her to anyone looking to rent/buy in the Fulham area.... Read more

21st Sep 2018 (6 years ago)

G Richards

I visited Marsh and Parsons with the aim of trying to find a property to let. After talking with one of their negotiators we quickly went out to look new properties that had just come onto the market. Although I had some difficulties at that time in terms of being in-between jobs I found they offered fantastic advise and found them friendly and really keen to help me find my new home. I wouldn't hesitate in recommending them to anyone else looking to rent a property... Read more

Landlord

21st Sep 2018 (6 years ago)

L Birds

During the time in which our home was being viewed to potential tenants, M&P continually entered our home without contacting us. Not only is it illegal under the rights of the tenant, the company also accidentally let our indoor cats out and obviously it went unnoticed until we found them. One afternoon, I heard something downstairs and when I came down to investigate, I found a large man in my kitchen. Naturally, I was startled (baby napping upstairs, myself heavily pregnant). The company had given the keys for alarm maintenance and had not notified us. The worst part (all legal matters aside that for over a month they continually entered our property without permission or even any notification), the secretary (Paula) let me know that I didn’t have a leg to stand on. Our landlords were completely horrified by these experiences. No surprise, we sought advice from a solicitor. No one wanted to assume any responsibility and then very sheepishly, the manager (Matt) did only after several phone calls and the mention of legal action did an apology come through. Hideous treatment. AVOID!... Read more

Tenant

21st Sep 2018 (6 years ago)

D Stojanovic

The best customer service for tenants out of all the agencies in London. Very professional, responsive and kind. Special thanks go to Ella from the Fulham office. :)... Read more

Tenant

14th Jun 2017 (7 years ago)

A Glat

Would only recommend that you steer clear of this agency. They are poorly managed, incompetent and inefficient. I would never rent through them again. Ever.... Read more

Tenant

8th Aug 2016 (8 years ago)

R vestey

Unbelievably awful. I am a buyer and am fed up with the lies and misinformation the agents from this branch are spinning me. Before the referendum they were desperately trying to push me into making an offer for an overpriced property on their books. `After the referendum the property market is going to go up because foreign buyers will pile into the market', the negotiator insisted. Well, it's now August and the property they were trying to sell me is still languishing, unsold, along with many other properties. When I asked why this property was priced more than the same sized modernised house next door the agent replied sniffily, `oh, I don't know anything about that house'. Woefully uninformed and patronizing to boot. Meanwhile they keep ringing me, trying to press me into viewing houses that do not remotely fit my spec. If a property does sound interesting I say, please can you email/send me the details, but they don't. I did buy my current property from them a few years ago and the agents were polite and efficient. But those agents have since been replaced by shifty, poorly informed agents who know very little about their market or the properties they are trying to sell.... Read more

Buyer

6th Aug 2016 (8 years ago)

M Philip

Miles rented us our property 18 months ago near Bishops Park and with the excellent level of service he demonstrated in finding us our home we decided to head to him again for our next rental! Once again Miles showed enthusiasm and competence and was able to secure our new home after he showed us around 6-7 wonderful properties in a single appointment, all of which ticked our requirements! This guy really takes the stress out of finding a property A++++... Read more

Tenant

29th Jun 2016 (8 years ago)

Mark

Good service - Genuinely felt they cared... Read more

29th Jun 2016 (8 years ago)

J L

I'm not usually a fan of estste agents, but these guys had very good knowledge of the local area and were very professional in the way they handled my inquiries - would use them again... Read more

29th Jun 2016 (8 years ago)

L Quilty

My husband and I recently let our property through Marsh & Parsons. We did not know what to expect and were quite nervous, but we were lucky enough to deal with Rob Dillon in their Fulham branch. I could not be happier with the service he gave us, really put us at ease and talked us through everything we needed to know, and was very concise without being condescending. He is a great representative for this company, I hope anyone reading this has the pleasure of dealing with him. Very Happy we did!... Read more

Landlord

29th Jun 2016 (8 years ago)

O Clarke

Great staff and made everything very easy for us.... Read more

29th Jun 2016 (8 years ago)

E Saxby

The staff at M&P Fulham were extremely helpful in finding me a property to suit my requirements and ensuring everything ran smoothly. Would highly recommend them if looking for a property to rent in the Fulham area!... Read more

Tenant

29th Jun 2016 (8 years ago)

M O'Dowd

I was searching high and low for a property and most agents websites had links to properties that were already gone. Miles at M&P was a breath of fresh air, he kept me updated from start to finish and took me to areas I didn’t know existed. I’m now very happy in a lovely part of London called Brook Green with the Piccadilly Line on my doorstep. Can’t praise these guys enough!... Read more

Tenant

29th Jun 2016 (8 years ago)

M (MarkDK)

In the often dark world of estate agents there are occasional sparks of bright warm humanity. Matt Sherratt and the Fulham team are such stars. Arriving at the airport, we realised that my daughter had left her bag of soft toys and comfort blankets behind. A desperate call to our local M&P branch was met with a warm, sympathetic and immediate response. Matt grabbed the key, ran to the house, found the bag and put it in a cab for us. Within 40 minutes, a smiling and grateful little girl was clutching her bag and soft toys!! Superheroes do walk among us. Thank you.... Read more

19th Apr 2016 (8 years ago)

L Turnbull

Fulham lettings team were fab! Very grateful for their help... Read more

13th Apr 2016 (8 years ago)

nelly160993

Fulham lettings team were extremely helpful. They made securing a tenant a hassle free process and were very professional. Would definitely recommend... Read more

Landlord

13th Apr 2016 (8 years ago)

A Mathison

We were very happy for the work done by Ben Gee and Alex Annesley in selling our flat in Fulham. Whilst some agents put a negative spin on things whilst doing valuations (we think, managing our expectations for a sub-optimal result), Ben was always super positive, and this gave us reassurance that they would be working their hardest to prove that outlook right. Before the property even went on the market, they had organised about 8 viewings, and we received our offer a couple of days after going "live". Alex did an exceptional job in managing the process to exchange, and completion also went smoothly. M&P charged more commission than some other agents, but we are certain we got value for that additional fee, and made the right decision to instruct them.... Read more

Seller

4th Apr 2016 (8 years ago)

F Gillespie

Having searched for a property to rent in South Kensington with Marsh & Parsons I was unable to find what I was looking for. I promptly received a phone call from someone introducing Fulham as a similar area offering more value for money. After an hour in the area I knew it was what I wanted and I successfully rented an amazing house at the perfect price. The guys at Marsh & Parsons were a pleasure to deal with throughout and they’re now managing the property which gives me the security of knowing they’re looking after things. Simply can not recommend the guys enough!... Read more

Tenant

23rd Feb 2015 (9 years ago)

V sheppard

All the staff were really friendly and helpful at all points of our letting process. Our lettings negotiator was Alice, who took note of all our requirements and found us the perfect flat.... Read more

Landlord

23rd Feb 2015 (9 years ago)

S Grubb

3 years of experience renting through them. Incompetent staff lacking basic intellect. Horrendous handling of everything you can think of such as taking ages to process anything and then coming back to you saying they need more paperwork when they could just give an exhaustive list at the begining. Any new amount of paperwork amounts in a new surprise fee (£30 each time). I was assigned a completely useless agent and after a fair amount of complaints to them was assigned a slightly less incompetent one. Also they will never give you 24 hours notice of a house viewing as required, 6 hours at best and sometimes just an hour.... Read more

Tenant

26th Sep 2014 (10 years ago)

R Wombwell

I rarely write a review however my recent experience with this company is one worth sharing. Marsh & Parsons have just sold my property in Fulham. I instructed them alongside another agency and they were impressive from start to finish. They did more viewings, were more communicative, had excellent market knowledge and understood what they were selling. They gave solid advice throughout the process & produced a wonderful buyer. I have now exchanged contracts at a figure more in line with Kensington than Fulham! The sales team were a pleasure to deal with and a special mention must go to Daniel Kenny who expertly guided the process through to its successful conclusion. The service he provided was outstanding & I would not hesitate to recommend this company to anyone!!... Read more

Seller

16th Jul 2014 (10 years ago)

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