H prasath
Best estate agents I've experienced so far! Smooth process from move-in to renewal, and immediate responses to any issues. Highly recommended! Many thanks to Oliver.... Read more
Tenant
10th Dec 2024 (6 weeks ago)
A Khan
This was my first agency I dealt with in UK. Had a really great experience , any issues raised were fixed promptly and very professionally. They were a great host to me!... Read more
29th Nov 2024 (8 weeks ago)
Karla
Rubbish letting agency... Read more
Landlord
10th Sep 2024 (19 weeks ago)
B J
Best agents I’ve ever dealt with! Fast communication, every issue resolved within 2 working days, no hassle or stress. Oliver has been fantastic this past year and I highly recommend Hammonds to anyone!... Read more
30th Apr 2024 (8 mo. ago)
H Bennett
Been complaining about an ongoing damp and mould problem for over 5 months with no action from hammonds. They sent a contractor round to make a quote who highlighted structural damage/leaks and poor window installation. Months later and I am still unwell with my asthma worsening by the day. All soft furnishings in the house are moist and damp and smell of mould. We have had to chuck out bags of clothes. Today they send round a painter to paint over the mould…. Nowhere near appropriate action... Read more
Tenant
26th Apr 2024 (8 mo. ago)
H Bennett
Just moved into a new build and was left with a front door that didn’t lock for a week, still takes about 30 mins to lock at night from the inside, as a woman by herself.
No hot water for a week, pipe leak under the floor
No working washing machine for a week
Can’t work from home because the Wi-Fi can’t be installed due to the electricity faults which is crucial for my disability.
Almost zero communication, empathy or sympathy from Oliver who has ignored almost all of my messages. No apology or investigation as to why the property was even put up to rent with so many issues.
No olive branch or explanations, radio silence
I’m a polite, laid back person but this lack of urgency or care has pushed me to my limits.
Absolute disgrace... Read more
Tenant
24th Jul 2023 (1 year ago)
A Wade
Great overall experience. The team were highly professional and efficient in helping me source an investment property in Batley.... Read more
Buyer
15th May 2023 (1 year ago)
I Khan
I have been with this estate agents for around 8 years now to help me find tenants. It's an excellent agency with members of staff such as Oliver, Adam and others going above and beyond to help. I have and will continue to recommend them to my friends and family!... Read more
Landlord
3rd Apr 2023 (1 year ago)
H M
Do not sell your home here.... Read more
Seller
15th Oct 2022 (2 years ago)
G Chain
I have had a great experience working with this branch of Hammonds. Adam, Ruby and all the team have been efficient, diligent and professional in handling the property and tenancies. Cannot recommend them highly enough!... Read more
28th Jun 2022 (2 years ago)
C Spitaleri
Time wasters cancelled viewing just 10 mins before after me spending £17 for cab and 30 mins travelling.
Liars incompetents... Read more
6th May 2022 (2 years ago)
G Suri
They are the best estate agents and have taken every possible action to make the process of moving and settling in as easy and smooth as possible. I would also like to thank Oliver , our agent for helping and assisting us in facilitating our stay.... Read more
Tenant
5th Mar 2022 (2 years ago)
C Sajawal
I am a Landlord of a portfolio of Properties, and also a Contractor and Supplier to over 800 Letting Agents in London. I work with the Good, the Mediocre and the Bad. When reviewing a company, one must have a good understanding of what the Market has to offer, before giving their opinions, which I believe I have. Hammonds manage my Property, have always been extremely responsive, and helpful throughout the process. The advise is second to none. When I get asked to recommend a Agent, I always recommend Hammonds, I am confident my recommendation will not go to waste.... Read more
Landlord
10th Sep 2021 (3 years ago)
B Perez
The whole experience with Hammonds and especially with Adam has been fantastic.
They get back to your very quickly and have been super helpful the whole time. I'd definitely recommend it.... Read more
9th Jun 2021 (3 years ago)
M Ferris
Fantastic service and advice from Adam and the team..would highly recommend to all investors looking for advice and guidance... Read more
16th Mar 2021 (3 years ago)
P Deusi
Never pick up the phone on either number not even interested in letting properties to people... Read more
Tenant
18th May 2020 (4 years ago)
J Lopez
Very solid agent. I have found them to be trustworthy and reliable.... Read more
10th Dec 2019 (5 years ago)
A Dirir
Experiences of a Non-Resident Landlord.
Mr Adam Hafiz and his team managed my flat in Bow for 8 years while I was working and living abroad.
In that time they took care of my flat and handled my payments smoothly. They even went out of there way to make unrelated payments for me just because I was away. I really felt like I had a support team back home.
I never had complaints from Tenants and they were always fair and acted professionally for both myself and the tenants.
When you are an overseas landlord, you need people who will take the hassle from you and act as you would in your abscence.
I finally decided to sell my flat and recently they also handled that process professionally and effortlessly. They got me the best price available and handled everything smoothly.
I have no hesitation in reccomending Hammonds Estate Agents to anyone in need of the services of estate agents.... Read more
Seller
25th Oct 2019 (5 years ago)
R Shirazi
As a landlord in E3, I have used this branch of Hammonds exclusively for nearly 10 years now. The efficient and professional service is outstanding and they have been honest and reliable in my many dealings with them. They have always found excellent tenants. They have always looked after the tenants and helped build trust from the beginning.... Read more
Landlord
24th Oct 2019 (5 years ago)
Z Taj
I have let my properties through Hammonds estate, the experience has so far been phenomenal. My properties are is always tenanted and any queries have been dealt with in an efficient manner. Highly recommend.... Read more
Landlord
30th Jul 2019 (5 years ago)
S Rennie
I had an absolutely horrific experience with Faline and Hammonds.
After viewing a property to let, I decided to make an offer (1450pcm) over the asking price, as it was the flat that both my girlfriend and I really wanted and Faline informed us that there was already an offer in for the asking price (1400pcm) (at the time this didn't seem suspicious, but after my ordeal, I am highly suspicious).
We made the offer and Faline got back to me within a couple of hours to inform me that the landlord was happy and that we can start the process for letting. So I filled in all the forms for the proposed tenancy and paid the first weeks rent, a holding deposit to remove the flat from the market until all the remaining paperwork could be organised.
So far so good and after calling my girlfriend to give her the good news (we were living in Germany and only I was available for flat viewings), I proceeded to cancel all of my other viewings for that week - as I was only over for a week to view all the properties that I could. After that I went to the pub that evening with my friends to celebrate.
This is when everything turns sour. The viewing was at around midday, and whilst enjoying a celebratory pint at around 18:00, I get a phone call from some guy who I've never spoken to, or emailed, to tell me that there's a problem with the flat: someone has come in with a much higher bid (1600pcm) and the landlord wants to take it.
At this point, I'm confused, two pints in and starting to get extremely angry. After telling this unknown caller that I'm afraid he's mistaken as I had already transferred the first weeks rent into their account, so with the holding deposit already paid, there should therefore be no more bids - in the words of Faline, they don't even look at the figures of bids made once the holding deposit is paid.
After some furiously heated exchanges back and fourth, I was able to realise that this was going nowhere and that this incompetent joke of a company were not going to stick to their word and regardless of what was said, they were intent on f*cking me over, even after speaking to the supposed manager.
At this point I admitted defeat and demanded that they immediately return the 335GBP holding deposit. Now, this isn't a great deal of money, but to someone in the process of moving, who will need to pay a deposit quickly in order to secure a place, it's hardly insignificant. But that's how it was made out by Hammonds.
They were extremely unapologetic and blamed everything on the landlord, which I believe is just a big cop out. Anyway, I eventually got the money refunded, but not until the late afternoon of the next day, another fine example of just how little they give a sh*t about the people they screw over.
Fortunatey, however, there is a happy ending to this story and it comes in the shape of Adele Hand from Foxotns in Hackney. I was able to call her, once I'd cooled off a little, the same night, roughly 19:00, and she was able to sort me out with my second choice flat the very next day. Literally, by midday the following day, my first months rent and full deposit was paid and the contract was signed - absolutely no f*cking about on her part, unlike the unforgivably incompetent Faline at Hammonds and the other two guys I spoke to whose names I forget as I was in such a fit of rage.
All this company causes is stress and uncertainty during a time when you really need professionalism and reassurances.... Read more
Tenant
26th Jul 2019 (5 years ago)
T Batterbury
Throughout my tenancy, I didn’t find these agents too bad. Any issues were sorted fairly quickly and it was mainly plain sailing… until we moved out!
One particular agent here, whom I won’t name, is the most unprofessional and incompetent person I have ever had to deal with. This person is exactly what gives estate agents a bad name and tried to shaft us with our contract and deposit. I won’t go into all the details, but this person is rude and clearly has no knowledge of how a contract works. I just hope other innocent tenants aren’t cheated because of an arrogant individual.
Try to avoid this agent if you can, but if you do use them be very wary.
Would give less than half a star if I could simply because of this individual.... Read more
Tenant
18th Dec 2018 (6 years ago)
A Rahman
Great service. Start to finish. Would recommend to all sellers.... Read more
Seller
12th Sep 2018 (6 years ago)
C Saunders
Absolutely spot on from Hammond's. Very knowledgeable and professional local team - would definitely recommend.... Read more
6th Mar 2018 (6 years ago)
S Osbournestewart
I would like to say that as a landlord I have found Hammonds to be one of the most professional agents in East London I have been using them since 2007 and would not us anyone else . Adam and the crew have always been honest, helpful and have always achieved the best market rents for my properties . .... Read more
Landlord
3rd Oct 2017 (7 years ago)
L Morillo
I count myself lucky to have been a Hammods' client.
From the beginning they were helpful and patient with the application process.
As a tenant I felt looked after and always had a quick response about any issue.
The closing process of my tenancy was straight forward and clear.
Honest estate agent. I highly recommend them!... Read more
Tenant
19th Aug 2016 (8 years ago)
N Runciman
My partner and I are now renting a high quality 1 bedroom flat from Hammonds that is perfect for our needs.
Andy at Hamonds was very helpful and professional and did not try to 'sell' to us, as other estate agents had. The entire process was smooth and efficient and we moved in 2 weeks later without any issues.
Andy has regularly gone the extra mile, staying later to accommodate meeting us after work and offering his help outside of the regular opening times.
I would highly recommend Hammonds to anyone looking to rent in the area.... Read more
Tenant
30th Jul 2016 (8 years ago)
Satty
These guys are highly professional! I've tried many local agents over recent years but what makes Hammonds stand out from the rest is their personal service and attention to detail! They genuinely took the time to understand my tenancy requirements and budget constraints and within a matter of days introduced me to the perfect home! Thereon they kept me highly informed every step of the way until I moved in and with great respect and courtesy assisted the departing tenant too. Would highly recommend them. Thank you!... Read more
Tenant
18th May 2016 (8 years ago)
M Pollitt
A Rolls-Royce service from beginning to end... Read more
9th Apr 2016 (8 years ago)
F Compounder
Hammonds have restored my faith in estate agents, as I have had a few bad experiences with estate agencies. Efficient, polite and professional!... Read more
26th Jan 2016 (8 years ago)
C Hansen
Worst real estate agent in London you can find. Not helpful at all! They renting out mouldy and water damaged flats, which you just see when it is too late and than they just take your holding deposit money. Do yourself a favour and go to bridge or felicity j Lord . They are way better, professional and really know what costumer service means.... Read more
Tenant
11th Oct 2015 (9 years ago)
L Stroller
Adam & Sara and all the team were really helpful during the whole process of selling my flat. They have a great knowledge of the area and a lot of experience. Adam goes above and beyond the call of duty dealing with solicitors, pushing the sale through and trying to make the whole process as smooth as possible. A great team.... Read more
Seller
24th Jul 2015 (9 years ago)
D Ferris
Very helpful staff, would highly recommend.... Read more
21st Jul 2015 (9 years ago)
M Tahira
Extremely unprofessional, scammers would be the right word!
Asked for 2 guaranters who earn 50k+ n own a property, in order to RENT a property for a couple earning 48k a year!! Moreover, No deposit to be returned once paid!!
Go to Foxtons instead!... Read more
Tenant
14th Jul 2015 (9 years ago)
M C
I have been a client of Hammonds Estates for the past 5 years, and have used them several times to find tenants for my properties. Having previously had bad experiences with some of the larger london agents, I can only describe the service provided by Hammonds as outstanding. From the initial instruction their communication was excellent, and they handled the letting of my property in a very proffesional manner. On each occasion they have managed to source very high quality tenants within a few viewings, and over a 5 year period I have not had a single void period.
It goes without saying that I would highly recommend any landlord to use Hammonds Estates, and they will be guaranteed a straightforward, efficient and transparent letting service.... Read more
Landlord
8th Aug 2014 (10 years ago)
A Jimenez-Soriano
Very unpleasant agents to deal with; absolutely unprofessional. Avoid.... Read more
21st Jul 2014 (10 years ago)
Roza1John
Jana John-'I would like to thank Hammonds very much for it's great service and express my appreciation to them due to there flexibility, patience and honesty. They were very attentive to details and with no doubt did their best trying to find a most convenient property for me. Many thanks and best of luck'... Read more
12th Jul 2014 (10 years ago)