L Megens
Thanks to Edris from Bow Foxtons I found my new home and he managed to change my mind about estate agents/Foxtons (let's say I didn't have much trust at first!) . Can't thank him enough for his support throughout the whole process. It was my first time buying in London and it was really overwhelming and quit nerve-wracking but thanks to Edris it was manageable. Also a shout out to his wonderful colleague Felicity who was just as professional. You are in good hands when working with them.... Read more
Buyer
4th Nov 2024 (14 weeks ago)
N Mizzi
Eda Hasan has been very helpful through the whole procedure... Read more
2nd Nov 2024 (14 weeks ago)
R Forder
Eda has been great to work with, friendly and professional... Read more
1st Nov 2024 (14 weeks ago)
C Campos
I had an excellent experience working with Sam Dye. From start to finish, he was super attentive. He took the time to understand my needs and preferences, ensuring that the process was as smooth as possible. Their attention to detail and dedication to finding the right property for me made a huge difference. I would highly recommend Sam to anyone looking for a reliable estate agent. Thank you for making this a positive experience!"... Read more
Buyer
1st Nov 2024 (14 weeks ago)
D Ruckstuhl
Eda helped me find my first home, I would recommend based on their portfolio and their support level during the purchasing process.... Read more
Buyer
1st Nov 2024 (14 weeks ago)
E Menghini
I recently had the pleasure of working with Eda from Bow's Foxton office and I was thoroughly impressed with her professionalism and dedication.
She took the time to really listen to our requirements and preferences, showing genuine interest in understanding what we were looking for. In fact she showed us some properties that matched exactly our criteria, asking for feedback on each one to refine her options afterwards.
I would highly recommend Eda to anyone looking for a dedicated and professional estate agent. If you’re in the market, you’ll be in great hands!... Read more
1st Nov 2024 (14 weeks ago)
B Kibury
Being helped by Sam Dye, very helpful and great guy. Hopefully we can settle on a place with him in the end.... Read more
25th Oct 2024 (15 weeks ago)
M Idrees
Very poor services by Foxton.
Initially a lot of things were communicated with me from their representative but since I am moved in they haven’t done anything.
They keep saying one thing that they have to take permission from landlord and it’s been three months em waiting.
Kitchen door is not installed , mould issues are there , bathtub needs repairing , intercom is not working and what I always hear from them is they need permission from landlord.
Even from almost three weeks em waiting for them to book appointment from British Gas but no response so I would never recommend them.... Read more
Tenant
17th Sep 2024 (21 weeks ago)
D Chowdhury
Shanique from Bow amazing. So kind and always smiling. Her service is very good, she helped me with everything. I have to say. Very satisfied.... Read more
9th Sep 2024 (22 weeks ago)
L Boeck
I had a very bad experience with foxtons... Read more
27th Aug 2024 (24 weeks ago)
S Robb
Ridiculous people. I'm a tenant in a house that they are selling on behalf of my landlord. They locked me out of my house on two occasions using a key that I made them aware I did not have. They entered my house without the courtesy of knocking and when I mentioned this said "that's how it works, we have keys". To add to this I find it highly suspicious the amount of viewings they have been telling my landlord they have booked that have not turned up, take from that what you will. What an absolute joke. Avoid... Read more
Tenant
23rd Aug 2024 (24 weeks ago)
D ivanovic
Quick and easy... Read more
30th May 2024 (8 mo. ago)
A Nshewat
Agent didn't show up for the scheduled viewing, when I called to ask, the answer was the property in question is no longer available.. they have no respect of people's time, this is unprofessional behaviour, expectation was to receive a call or message to cancel the viewing.
The problem is the demand is so high in London, that they don't really care anymore, resulting in poor customer service.... Read more
29th May 2024 (8 mo. ago)
R Nunn
Our experience of selling with Foxtons Bow Branch couldn't have gone any better. We were super impressed by both Eda Hasan and Emma Nettleingham. Their professionalism and communication was excellent and they managed to get the sale price that we had hoped for within a week. The fees aren't cheap but you definitely get what you pay for. Strongly recommend.... Read more
Seller
19th May 2024 (8 mo. ago)
K mehta
Edris! Edris!
On my property search I was blessed to run into Edris whom helped me and my wife on our property search.
Just would like to leave a review to say his charisma, professionalism and attention to detail is stellar.
Estate agents can be difficult to work with and often forget to call you back, send those documents you requested etc..
Edris never forgot about us and regularly checked in.
Overall he was the only reason we kept going back to view properties with Foxtons.
Highly recommend reaching out to Edris for properties in London!
Thanks... Read more
15th May 2024 (8 mo. ago)
A Juszczy?ska
I bought my first property with them, Eda was a very kind and helpful agent.... Read more
Buyer
8th Apr 2024 (9 mo. ago)
G G
Our experience with EDA for our first home purchase, was outstanding. She demonstrated a deep understanding of our needs, combined with extensive market knowledge, making the process smooth and enjoyable. EDA was not just professional and responsive, but also genuinely caring. Her dedication and expertise were invaluable, and we highly recommend her to anyone stepping into the home-buying journey.... Read more
Buyer
8th Apr 2024 (9 mo. ago)
L Sheldon
EDA is an absolute STAR. shes the most responsive, quickest, proactive agent i've ever witnessed. so reassuring and helpful and kind - you'd be lucky to work with her <3... Read more
5th Apr 2024 (10 mo. ago)
Good experience so far... Read more
Seller
21st Mar 2024 (10 mo. ago)
E Roberts
Brilliant service from the team. Specifically Nathan who was excellent & secured our flat for us. He was great & responsive when everything was going through. Can’t recommend more!... Read more
Tenant
20th Mar 2024 (10 mo. ago)
Ludlow Thompson have been great - would recommend them!... Read more
Seller
18th Mar 2024 (10 mo. ago)
L H

DO NOT EMPLOY TO BE YOUR LETTING AGENT!
If it could be a zero star it would be!
Many of the reviews here are from tenants and sellers. So let me share my experience as a landlord.
Pros:
- They give a great sales pitch
- They portray that they will care for your property
Cons:
- Full management is not full management, it is an expensive rent collection service
- Yearly management fee was £6642 for 12 months of no management (see photos below)
- No regular inspections and no yearly feedback on state of your home
- Money for inspections taken out at random from your rental income without communication to yourself or tenant as it is actually performed by a contractor and not the agents themselves
- Clueless about who to send to your home when problems arise, meaning you have to sort out the trades person.
- No response to emails
- Hidden fees - my tenants wanted to stay a year longer and they wanted to charge an arrangement fee…even though they had been getting a full management fee and not managing the property
- the local agent is not actually your property manager, mine was Samuel Woodward who is THE WORST property manager I’ve worked with, he isn’t even based at the Bow branch but in Worcester and thus has no clue about my home.
- Awful contracts which are miss-sold and mean the landlord is subject to fees in excess of £3500
- Pro-rata fees collected so they get 30% of your monthly rental fee in one year for a two year contract - BE WARNED!
- Blackmail - you will only get any fees owed to you back if you re-let of sell with them, despite being assured as below.
This brings me on to the out and out lies that will be spun so that the property manager Samuel Woodward can get money directly into his pocket and out of yours. My tenants wanted to stay a further year, on top of the 3 they already had, for which Ludlow Thompson had earned their management fee with no work as it always got passed on to me. My tenants were honest and said after 6 months they would likely want to leave as they are expecting a child. Due to personal reasons I needed to ensure that my home was rented for a year. Samuel Woodward openly lied and told me that a two year contract with one year break clause would best protect me. I asked if the pro-rata fees taken would be reimbursed if they ended at one year, I was advised yes. This is not at all the case.
There have been several emails trying to rectify various situations and there is no response.
There are plenty of other letting agents in Bow, do not use these. They will steal your money and neglect your home.
Image enclosed to show the state my flat got into due to their neglect.... Read more
Landlord
1st Mar 2024 (11 mo. ago)
M Winters
Great service provided by Nathan Ellis, who helped us relocate from Ireland very smoothly. Thanks again Nathan for all the help.... Read more
26th Feb 2024 (11 mo. ago)
P McLagan
We recently purchased a property and Eda was fantastic all the way from viewings to completion. Very responsive and helpful and would highly recommend.... Read more
Buyer
24th Jan 2024 (1 year ago)
L Tran
Estate agent showing us Properties was really friendly, professional and polite. However, once a sale was agreed the back end members of the estate agent dealing with our purchase was rude and condescending.... Read more
Buyer
12th Dec 2023 (1 year ago)
M tarek
Frankie was Nice and professional during experience... Read more
30th Nov 2023 (1 year ago)
E Ryan-Thorne
Frankie went above and beyond to help me find a home. Communication was fast, clear, and useful. She went the extra mile to find and show me places that suited my needs. I would have no hesitation recommending her to anyone looking to rent in and around E3 :)... Read more
Tenant
25th Nov 2023 (1 year ago)
N Humphreys
Our experience with them was excellent. Frankie was very helpful and professional. Would highly recommend!... Read more
15th Nov 2023 (1 year ago)
J Larkin
Frankie was very helpful through-out the process... Read more
15th Nov 2023 (1 year ago)
H Dennis
Emma Nettleingham at Ludlow Thompson handled the sale of our flat recently. The fact that we were even ABLE to sell within the never-ending EWS1 feels like a mircale, but more to the point: Emma was wonderful to work with. Highly responsive, personable, and effective at every stage. She never minded answering a question, and usually anticipated them before they even arised. Couldn't recommend her enough.... Read more
Seller
9th Nov 2023 (1 year ago)
Very impressed with service I was provided with, kept in constant contact and I knew what was going on all the time.... Read more
Seller
3rd Nov 2023 (1 year ago)
D Lewis
We've had a good experience with Ludlow Thompson. The service was professional, and the photos/immersive tour good quality. We had quite a quick offer, so its hard to say exactly how much of that was LT and how much was luck, but it seems like they promoted it and valued it well. Eda, who did the sucessful viewing was very likeable, and responsive during the offer acceptance process. All in all a good experience, and no complaints.... Read more
2nd Nov 2023 (1 year ago)
D jeffries
Brilliant service, always kept in contact and always went the extra mile to get my sale, couldn’t be more pleased.... Read more
Seller
1st Nov 2023 (1 year ago)
L Schofield
Wouldn't recommend this estate agent to my worst enemy. Absolutely useless. No professionalism, No communication skills between them. Vultures. Happy to be no longer renting with Ludlow. Save your money and look elsewhere.... Read more
Tenant
24th Oct 2023 (1 year ago)
R Dines

Useless from start to finish.
When we moved in we were promised a lot of things that obviously wasn't included once we got the keys.
In the 8 months leading up to the end of tenancy these vultures called and emailed when ever they wanted demanding viewings less than 24 hours notice.
Rude on the phone and email. Asking for made up money near end of tenancy.
Absolutely ZERO communication skills amongst themselves, double booking things, failing to keep us updated on viewings / surveyors.
Just out for the money. No heart no soul, no integrity and certainly no apologies for messing things up constantly.
Zero help finding a new place despite offering to pay thousands a month in rent, just care about the sales of properties.
Embarrassing really. Glad to be done with them, we received our deposit back in full so we are happy. Ill never use these people again and ill tell everyone i know to run.
Ill take it all to their head office just so we are heard, people in that office should be held accountable for their tardiness and unprofessionalism.... Read more
Tenant
20th Oct 2023 (1 year ago)
Eda and Travis were always available to answer questions. They kept me updated throughout. The online app was brilliant as I could see exactly who was viewing and when. The marketing photographs and advert were excellent. Thank you all.... Read more
Seller
19th Oct 2023 (1 year ago)
W Owles
Frankie is an absolute star - extremely friendly, responsive and professional. Everything you'd want! Very helpful! Thanks for everything. Very smooth process.... Read more
29th Sep 2023 (1 year ago)
L Mohammed
I had the pleasure of working with Frankie when I was searching for an apartment near Bow Road, and I couldn’t be more impressed with her assistance.
She provided us with valuable information and guidance. I highly recommend Frankie to anyone in search of a property near Bow Road.... Read more
28th Sep 2023 (1 year ago)
A Koltsova
Frankie is very nice and professional agent. She was ready to answer all our questions and helped us a lot!... Read more
27th Sep 2023 (1 year ago)
M Read
Things didn't work out with the flat itself, but Frankie was very helpful. Definitely one of the more pleasant experiences with letting agents in this market.... Read more
Tenant
26th Sep 2023 (1 year ago)
S Hassanein
Frankie was incredibly helpful and professional during our viewing - I asked about another flat that I was hoping to view and she was more than happy to show it to me on the day even though I hadn't booked in for another viewing. She has been very pleasant and has been able to answer any questions I have asked her. Frankie also has an amazing response rate, so any queries I had were responded to very quickly. Thanks Frankie!... Read more
22nd Sep 2023 (1 year ago)
Z Vindhani
Frankie was so lovely and accommodating! Went through all the details and made sure I knew she was there for any questions. Made the process really easy :)... Read more
22nd Sep 2023 (1 year ago)
W Lum
Hassan and his team from the Bow office have so far provided an impressive service to me as a first time landlord. He was always very courteous, well informed and on top of the detail. I really appreciated his quick, thorough responses to my email queries, which meant we could sort a lot out efficiently with minimum fuss. It made what could have been a tedious, stressful process much more manageable.... Read more
Landlord
19th Sep 2023 (1 year ago)
We were happy with the experience we had with Ludlow Thompson and would use them again in the future.... Read more
Seller
18th Sep 2023 (1 year ago)
F Beresford
Frankie was extremely helpful from start to finish and made the process straightforward. Her follow up was quick and she was approachable for all of our questions. Overall an excellent service and made our experience as smooth as possible. I’d highly recommend!... Read more
18th Sep 2023 (1 year ago)
J Jaggs
Ludlow Thompson provided a friendly and professional service in helping a tenant move into London. I would not hesitate to recommend them to anyone having experienced an efficient process with them. I would like to particularly thank Hassan, Nathan, Eloise, and Ria for an excellent service.... Read more
Landlord
17th Sep 2023 (1 year ago)
N Hermans
We bought a new flat with Ludlow Thompson as the agents. Emma and Mark from the sales team did a fantastic job. All our questions were responded to very thoroughly. We decided to also rent out our old property with the help from Hassan who was incredibly helpful too and extremely quick at responding. Highly recommend both the rental and sales teams at this branch of Ludlow Thompson, can't thank them enough.... Read more
Seller
15th Sep 2023 (1 year ago)
A Datson
Had a viewing with Frankie. She was very helpful, great at communication, and made everything very easy for me.... Read more
15th Sep 2023 (1 year ago)
A Dobbin
Very pleasent, personalized viewing experience with Nathan Ellis from this agent. Easy to deal with and very accommodating. Many thanks... Read more
13th Sep 2023 (1 year ago)
M MMM
We had a viewing with Nathan - Ellis and he deserves 5 *. He was very professional, helpful and answered all questions we had.... Read more
12th Sep 2023 (1 year ago)
D Blackburn
I met with Frankie to view a flat yesterday. She was absolutely lovely, knowledgeable, helpful and professional.
She was very accommodating with time changes. I look forward to working with her again. :)... Read more
9th Sep 2023 (1 year ago)
My sale was handled very well in a difficult situation, and a buyer was found within about 4 weeks. Plenty of viewings with the potential buyers, and feedback received the following day... Read more
Seller
3rd Sep 2023 (1 year ago)
M Lush
Patrick needs a new job. Mundane doesn’t care about anything but answer the phones out of hours. Replace him immediately.... Read more
28th Aug 2023 (1 year ago)
M O'Connor
It was a great experience from start to finish with Frankie. She was very polite, knowledgeable and also gave us some advise. Her follow up was super efficient and got the ball rolling straight away. Great communication skills too! Would highly recommend Ludlowthompson.... Read more
5th Aug 2023 (1 year ago)
E Gökçek
I was looking for a new place with agent Frankie, she was awesome in terms of understanding our needs and also finding relevant apartments. Highly recommend working with her. If she has the right place in her portfolio, she will make it happen.... Read more
29th Jul 2023 (1 year ago)
N Pugson
Nathan (Ellis) was great, super responsive, punctual and informative about the properties that I viewed with him. I would return to using Ludlow Thompson in the future - highly recommend.... Read more
28th Jul 2023 (1 year ago)
J Pickles
Great from start to finish with the sale of our flat. We listed a few times over the years and found them to be professional and capable of managing our buyers expectations when inevitably there were slow downs due to solicitors processes.
I'd like to thank Emma Nettleingham (whom I note has now been promoted to Partner) and Mark Williamson who were invaluable during a tough market.
Sales, E14... Read more
Seller
28th Jul 2023 (1 year ago)
S Tiezzi
Great experience with Nathan Nash-Ellis who has been really helpful. Recommended... Read more
17th Jul 2023 (1 year ago)
K Nicols
Huge thanks to Emma and Mark for selling my property! They were both really responsive and helpful with everything, and good at communicating when the process was complicated. Very happy and will use again if needed!... Read more
Seller
29th Jun 2023 (1 year ago)
P Koo
Recently had a viewing with nathan and secured a house very soon after! he was super friendly and helpful. Super communicative and is making the process a lot easier for us :)... Read more
Tenant
26th Jun 2023 (1 year ago)
V Watts
Great team really helpful advice from Eda, friendly and professional... Read more
22nd Jun 2023 (1 year ago)
A Szukala
Great house viewing with Nathaniel Ellis. The whole viewing got arranged really quickly! Great overall service. During the viewing he knew answers to all our questions and agreed to provide more information... Read more
22nd Jun 2023 (1 year ago)
??????Catfoot?
I recently had the pleasure of conducting a house viewing with Nathan Ellis. Nathan's professionalism, knowledge, and attention to detail truly stood out, making the entire process smooth and enjoyable.... Read more
14th Jun 2023 (1 year ago)
C Baldwin
Great service and easy communication from Nathan Ellis. Everything was really clear and Nathan was really informative.... Read more
14th Jun 2023 (1 year ago)
J Wild
Emma N and Mark W were extremely helpful when I was recently purchasing my flat. Both were very responsive and very attentive to a lot of tricky issues that emerged. They definitely made the process a lot easier and would recommend!... Read more
Buyer
12th Jun 2023 (1 year ago)
R Taku
Great service from Ludlow Thompson. Our agent Nathan Ellis conducted multiple viewings with us, helping my partner and I find our first apartment. Thank you for going above & beyond!... Read more
Buyer
7th Jun 2023 (1 year ago)
A Sena
I liked the way the process was conducted.... Read more
5th Jun 2023 (1 year ago)
N T
It was a great experience with Nathan. Worked around my availabilties and also sent a video of the porpety as well... Read more
31st May 2023 (1 year ago)
W Fei
Emma and Travis from Ludlow Thompson bow branch helped me sell my flat to the right buyers with the market price. The service is in general very good and Emma has always kept me posted on developments and market views. Thanks guys - well done!... Read more
Seller
18th May 2023 (1 year ago)
Grateful to Emma and the team for selling our flat. Travis was particularly helpful. Thank you... Read more
Seller
15th May 2023 (1 year ago)
A Rohrs
Rushard and Matthew were great from the scheduled viewing until now. We had our offer accepted and are now waiting for the analysis of the documents to move in soon :)
Recommend their services!... Read more
Tenant
14th May 2023 (1 year ago)
L Sweeney
Very efficient, very helpful. Genuine people, bent over backwards to get it done.
Nathan Ellis was especially fabulous and said he would buy me a house if I left a review.????... Read more
9th May 2023 (1 year ago)
F H
Nathan Ellis showed me a few properties in bow. Super helpful and accommodating to my needs.... Read more
26th Apr 2023 (1 year ago)
S Sun
The viewing process was efficient and smooth. Agent Nathan Ellis was very professional with quick arrangement, timely responses and followups. Recommend.... Read more
21st Apr 2023 (1 year ago)
A Arun
The viewing and the initial process went really smooth & helpful under Georgia Obeng’s support. We had some quick responses and queries answered. Would definitely look forward to build a long lasting working relationship! Great work!... Read more
5th Apr 2023 (1 year ago)
J Hanley
Rushard Richards was an excellent point of contact - guided two first-time renters through the entire process. Very happy with the service provided.... Read more
Tenant
4th Apr 2023 (1 year ago)
N M
We found our flat with another letting agency, but LudlowThompson was great all along and offered properties curated to our criterias, was mostly in contact with Nathan Ellis who was on the ball! Thanks!... Read more
1st Apr 2023 (1 year ago)
I Lourenco
Great service, and staff. Rushard Richards specifically was extremely helpful, reliable, and informative throughout the entire tenancy process!... Read more
Tenant
31st Mar 2023 (1 year ago)
H Reeve
Great experience - Rushard was brilliant in helping us rent a flat. He gave a great tour of the place, gave speedy responses to all correspondence, and made flat-hunting a fun and stress-free time.... Read more
Tenant
30th Mar 2023 (1 year ago)
D Garrity
Rushard Richards has been really helpful and made the process a lot easier especially with our large amount of questions. We will definitely look at enquiring through this estate agency and in particular Rushard again.... Read more
30th Mar 2023 (1 year ago)
C Glykioti
I have had a couple of viewings with Georgia Obeng recently. She was very helpful and responsive. Happy to assist and a person to easily work with.... Read more
30th Mar 2023 (1 year ago)
M Bolt
Rushard Richards was super helpful, straightforward and as a first time renter it was so great to have someone always on hand for my parade of questions!... Read more
Tenant
29th Mar 2023 (1 year ago)
J Kimber
We had a great experience with this agency in particular with Travis, who showed us round the property with knowledge and helped us close the deal with expediency. Would recommend this agency.... Read more
Buyer
27th Mar 2023 (1 year ago)
H Donson
very good manner and service, Travis was very patient and helpful.... Read more
13th Feb 2023 (1 year ago)
J Sulikova
Amos Filson is an invaluable asset to the Bow branch of Ludlow Thompson. From start to finish of my first property purchase, Amos was highly professional and cordial. While driven and keen on a swift completion, Amos remained professional and courteous even when some disagreements (naturally) occurred during the process. Ludlow Thompson is lucky to have you, Amos!... Read more
Buyer
30th Sep 2022 (2 years ago)
A KS
Great care given by Ms Zeenat M. - Top service, always updated on the latest properties on the market. 100%... Read more
30th Sep 2022 (2 years ago)
A Uziel
Had a great experience - Matthew is a caring and responsive estate agent. It was truly a joy to view flats with him and he seemed to capture my requests and wants brilliantly.... Read more
15th Jul 2022 (2 years ago)
G Jones
Darryl is a great agent, very helpful throughout.... Read more
7th Jul 2022 (2 years ago)
F Skontas
Matthew and Emily have both been very helpful and professional.... Read more
4th Jul 2022 (2 years ago)
R Heib
Wanted to give a big up to Amos for being a top agent! Amos is proactive, friendly and knows how to listen to customer needs and adapt accordingly.
I have enjoyed the strolls around London and the great flats visited. Great experience, great chats, I recommend!... Read more
1st Jun 2022 (2 years ago)
A Hill
Superb service all the way through, made the process as easy as possible considering the tight deadlines we had. Genta was amazing... Read more
30th May 2022 (2 years ago)
D Wilson
Great experience!! Agents Genta and Georgia were instrumental in helping us get a house in a difficult situation. They went above and beyond in supporting our application and we were lucky to have them! (Only criticism is their reference check service Veri-Check isn't very good but again the agents helped us with this)... Read more
Tenant
25th May 2022 (2 years ago)
A Roy
Fantastic experience. Liked the property a lot and was promptly contacted by Genta to gauge my interest. This resulted into me visiting at the property and currently in process of finalizing the contract. I thank Genta and Fabian for their level of engagement and proactive nature that they have displayed. I recommend them.
Update: I was dropped in the middle of the reference check saying my wife didn't have visa validity for 2 years. My wife had a Visa till the end of this year and was scheduled to be renewed before the expiry, but we were dropped saying they won't consider that.... Read more
Tenant
24th May 2022 (2 years ago)
J Zhang
Absolutely fantastic experience with Ludlowthompson, Genta is an absolute gem who helped us get our dream house, we all really appreciate her effort!... Read more
10th May 2022 (2 years ago)
L N
Having Genta Bala at the Ludlowthompson team assisting me with all the renting experience process, from the viewing to making an offer plus getting through all the reference check had been a smooth customer experience. I have previously worked with other agencies and Genta had by far excelled in customer assistance. I have nothing but positive remarks for her... She is very friendly, understanding and most important professional! She understood my needs and wants and how paramount it is to decide on a place to live at. She had been patient with me since the start! Definitely recommend!... Read more
Tenant
29th Apr 2022 (2 years ago)
T Singh
Having acquired multiple properties over the last 5 years from Ludlow Thompson, we are extremely pleased with the service received from Emma and her sales team (Namely - Emma Nettleingham & Matthew McCarthy).
Both have been extremely helpful, very quick to respond to queries and will always go above and beyond to ensure our needs are met. As major investors in the area, we would like to thank you for the stress free, quick transactions. Continue the good work, and we look forward to building on our ongoing working relationship.... Read more
Buyer
25th Apr 2022 (2 years ago)
L W
Emily was brilliant. She's so friendly and was really helpful throughout. She made sure everything went as smoothly as possible, as quickly as possible.
Which it did.
Definitely recommend!... Read more
14th Apr 2022 (2 years ago)
C Kelly
Emma was absolutely fantastic from start to finish. She's a really lovely person and explained everything thoroughly every step of the way. I had such a bad experience with PurpleBricks (I had 1 viewing from August to March) but because of Emma within FOUR days I had so many viewings and an offer! I couldn't believe it! My faith in estate agents has been restored and if I ever have to buy/sell property again I will go to Ludlow Thompson.... Read more
Seller
5th Apr 2022 (2 years ago)
Miguel
Emma and Emily worked very hard at our house sale, always keeping us informed as to the progress, and consistently willing to speak over the phone. They were thoroughly courteous, informative, and practical in handling our case throughout the entire process, and we are so very grateful for their thoughtfulness and consideration. Thank you so much Emma and Emily, we very much appreciate all of your help!... Read more
Seller
5th Apr 2022 (2 years ago)
D Payne
Recently moved into a property. Jesse O was our letting agent. From start to finish he made the process so smooth and easy. He always at hand when we needed anything. Our experience was very pleasant with him and the agent. Also great experience with Toba, who we had as well. Both good men. 5* service. Would recommend highly... Read more
Tenant
2nd Apr 2022 (2 years ago)
A Winterford
Genta showed us round a property and it was a great experience, very professional and real with us. listened to what we had to say and seemed enthusiastic to help us find our property!... Read more
30th Mar 2022 (2 years ago)
E Chapman
My friend and I were lucky enough to have Genta show us round a lovely property in Bow. She was extremely knowledgable and very friendly, making us feel relaxed and almost like we were already at home! We initially put an offer in and Genta helped us the whole way through the process. At very short notice, one of our party pulled out of the application and Genta was very understanding and continued to offer her services to help us find alternative properties. A pleasure to have met her and I look forward to continuing our search with her and Ludlow Thompson.... Read more
11th Mar 2022 (2 years ago)
H May
Highly recommend these estate agents. From arranging a viewing all the way to referencing, Genta was so lovely and helpful. Thank you!... Read more
22nd Jan 2022 (3 years ago)
V Naidoo
Genta at Ludlow Thompson Bow is extremely knowledgeable, professional and just very lovely and understanding when approached. I found her customer service etiquette and mannerisms so wonderful especially when finding a place to live can be very stressful. Thanks for your kindness Genta, keep up the great work x... Read more
15th Jan 2022 (3 years ago)
A Price
Brilliant, friendly and likeable service. Professional and very responsive. Jesse was a brilliant letting agent and I would definitely let with Ludlowthompson again.... Read more
Landlord
5th Aug 2021 (3 years ago)
M Guy
Jesse O was very friendly and responsive and offered a great service whilst we moved into our new property. Thanks! Would recommend... Read more
Tenant
5th Aug 2021 (3 years ago)
K Maciver
Great friendly and responsive experience with all the staff. Jessi Oteri who was our main contact was great and very wiling to help. Fab experience with the whole service and very happy in our new home. Highly recommend... Read more
Buyer
29th Jul 2021 (3 years ago)
L Mc
Really good service, our agent Jesse helped us through the process and we’re very happy with our new flat. Thank you! :)... Read more
24th Jul 2021 (3 years ago)
N Evans
Myself and my girlfriend have just rented a property through Ludlow Thompson Bow. Throughout we found the service to be professional, responsive and stress free! Our agent Jesse Oteri was great and answered any questions we had quickly and comprehensively. Would definitely recommend!... Read more
Tenant
24th Jul 2021 (3 years ago)
T lam
Great service. Special thank to Jesse Oteri for helping us renting a place and the great communication.... Read more
Tenant
21st Jul 2021 (3 years ago)
P Nguyen
It's easy to look for a flat with ludlowthompson. Also, we are happy to have Jesse Oteri being with us from the beginning. He is very prompt and helpful.... Read more
21st Jul 2021 (3 years ago)
R Shafier
Excellent excellent experience with Ludlow Thompson. Marketed my property Thursday, 7 or 8 viewings over the weekend, 2 offers Monday. Sale all complete now. Special thanks to Conor, Emma, Mark, and the wider team. Would highly recommend.... Read more
Seller
15th Jul 2021 (3 years ago)
I Corbu
I am delighted that I chose this agency ... there are wonderful people in the agency especially Jesse Oteri I recommend this agency with confidence...thank you... Read more
7th Jul 2021 (3 years ago)
C Corbu
Hello everyone, I met some wonderful people in this agency ... I can say the most professional !! Jesie Oteri helped us a lot and always found the best solution for us .. 5 stars ..but they deserved 7 stars for the services offered and professionalism... Read more
7th Jul 2021 (3 years ago)
S Yong
I was in need of housing on short notice and Jesse Oteri saw to it that I had a place secured within a few days. He went through the key information and steps regarding the tenancy with me and overall the process was informative and smooth.... Read more
Tenant
7th Jul 2021 (3 years ago)
A Balagtas
Fabian and Jesse were very helpful in our search for a place! The place looks great and they were very accommodating of our needs.... Read more
7th Jul 2021 (3 years ago)
M (Muti)
Didn't have the best service with the agent Toba.... Read more
1st Jul 2021 (3 years ago)
I BORLEANU
Great experience! Jesse found us a place to call home! We are very grateful for everything! Highly recommend! Thank you!... Read more
27th Jun 2021 (3 years ago)
G Piazza
Excellent services! Jesse Oteri helped us to find a great place! Really good communication and negotiation, we are very happy! Thank you very much!... Read more
27th Jun 2021 (3 years ago)
J Hodge
I'd just like to express how fantastic your estate agent Jesse has been, from start to finish, with helping us with our tenancy. His communication and response to our questions/enquiries have been quick and sufficient and he is an asset to your team. Thank you Jesse!... Read more
Tenant
9th Jun 2021 (3 years ago)
Y Bastos
We are very happy with the rental of our apartment! Thank you so much Jesse Oteri for the efficiency, assistance and professionalism.... Read more
Landlord
26th May 2021 (3 years ago)
G George
Ludlow Thompson Bow does a good job. Jesse Oteri at Ludlow is professional, responsive, and is on top of things. He was quick in sourcing tenants, showing the property, and moving to closure. We are pleased with their service.... Read more
Landlord
26th May 2021 (3 years ago)
J Killeen
Jesse Oteri was excellent throughout the whole process. He was prompt in responding to any queries we had and always very helpful... Read more
25th May 2021 (3 years ago)
M Devine
Thanks so much to Jesse Oteri for his help finding the perfect rental in East London. He was helpful and efficient in assisting during the whole process. Would highly recommend!... Read more
Tenant
24th May 2021 (3 years ago)
J Devine
Great service and help from Jesse Oteri, who was very helpful in getting me and my partner set up in East London!... Read more
22nd May 2021 (3 years ago)
L Factory
Very good experience of selling my house with Ludlow Thompson. I had confidence in the all-important strategic advice I received from Terence who is friendly, businesslike and nice to work with. He and his colleagues always had the time to help with queries and issues. Recommended.... Read more
Seller
12th May 2021 (3 years ago)
S HERVE
Very good experience with Ludlowthompson bow. Terence and Roy were very helpful in the process of buying our flat in hackney wick.... Read more
Buyer
8th May 2021 (3 years ago)
K Cheng
We found Roy Stewart to be very knowledgeable and he provided us with lots of useful information. He came across well and was very easier to talk to. We wouldn’t hesitate to recommend his services for anyone else.... Read more
27th Apr 2021 (3 years ago)
M Galantucci
Renting our new home with Jesse Oteri has been the best decision, he knows what he's doing and loves his job... Read more
Tenant
25th Apr 2021 (3 years ago)
O AWODIRAN
Jesse Oteri was very helpful and his service delivery is a topnotch, He moved me into the property earlier than expected. I will recommend him over and over again.... Keep the good service and professionalism up????????... Read more
Tenant
23rd Apr 2021 (3 years ago)
Ga
Very god job from Jesse Oteri, Thank you!... Read more
17th Apr 2021 (3 years ago)
C barbato
This was the first time I was buying a propriety, so I didn't know much about the whole process, furthermore, I am not from UK and in my country things are slightly different when buying a propriety.
This is why is crucial to have a knowledgable Estate Agent, keen to help.
I was in touch with Terence Cunningham throughout the whole transaction. He was extremely helpful, always available and ready to go the extra mile.
Highly recommend it.... Read more
Buyer
10th Apr 2021 (3 years ago)
V Ghiurca
We have just moved into our flat and absolutely love it. Jesse Oteri made the whole process very easy, simple and smooth.Hi helped us with any questions or difficulties and supported us throughout the whole process. We have very much enjoyed working with him.... Read more
Tenant
10th Apr 2021 (3 years ago)
T hatton
Jesse Oteri was extremely helpful, polite and above all very proffesional.
First class.... Read more
9th Apr 2021 (3 years ago)
H Gendler
Jesse Oteri was very helpful and super responsive - great service!... Read more
6th Apr 2021 (3 years ago)
V Drakkainen
Just rented out from Ludlow and we delt with Mr. Jesse Oteri. All went fine and smooth. Mr Oteri was professional and helped with all our requests.... Read more
Tenant
29th Mar 2021 (3 years ago)
G Upadhyaya
Jesse Oteri was very good at facilitate everything very professionally and fast.... Read more
26th Mar 2021 (3 years ago)
S Nurse
Just completed a purchase with Roy at the BOW office , he was brilliant !... Read more
Buyer
18th Mar 2021 (3 years ago)
H Z
Roy was fantastic to work with - transparent, always kept you informed, and took ownership of the transaction from start to end. Would highly recommend. Thanks Roy!... Read more
16th Mar 2021 (3 years ago)
L 2014
Jesse Oteri has been extremly helpful with the whole letting process. Thank you every step of the way.... Read more
Landlord
14th Mar 2021 (3 years ago)
G Damme
A big thank you to Jesse Oteri for his professionalism and commitment. He was really involved in our case and reactive to our messages and emails. The best agent you can dream to have !... Read more
8th Mar 2021 (3 years ago)
S Jones
Highly recommended! Jesse made it very easy for us to move into our new apartment. Thank you so much
Simon LEFEVRE... Read more
Tenant
7th Mar 2021 (3 years ago)
??Isabel
I just moved flat through this agency and I had a good experience with them.Our agent Jesse Oteri was really helpful, kind and always super polite.The flat is fully refurbished and the value was great for it.I would definitely advise to rent through in this agency.:)... Read more
Tenant
3rd Mar 2021 (3 years ago)
D Ehiakhamen
Absolutely top marks to Jesse Oteri who was very friendly, informative , professional and for being a complete star throughout all the process of my house rent at 35 Giraud street.Thank you so much for your support.
Debbie Idumwonyi... Read more
Tenant
2nd Mar 2021 (3 years ago)
S Maltz
We used Ludlow Thompson to market the selling our flat, and despite very unusual circumstances in the midst of a pandemic and a turbulent marketplace, were able to sell with the help of our sale negotiator Roy. Roy understood our needs from day one and was able to help us navigate the twists and turns of the selling process, taking on board our thoughts and ideas and reacting very robustly to what felt like ever changing circumstances. We were overall very happy with Roy's approach and thank him very much for sticking with it and getting a desirable result at the end.... Read more
Seller
2nd Mar 2021 (3 years ago)
A aroura
Me and my husband were very happy to deal with this agency and especially with Jesse Otteri who was very professional, knowledgable and cooperative..cannot thank him enough for being patient and answering all our questions... Read more
2nd Mar 2021 (3 years ago)
E Stanley
Jesse Oteri helped clarify questions I had promptly over the weekend to facilitate a prompt move in despite previous delays. I appreciated his methodical approach to my queries and that he didn't brush them off instead.... Read more
Tenant
2nd Mar 2021 (3 years ago)
I george
Jesse Oteri was very helpful, he was happy to answer all the questions and made sure we understood every step of the way. he managed to get us into property at the exact date we wanted. despite the covid 19, his communication really helped to guide and facilitate the process. ludlowthompson is the best out there, they got you covered.... Read more
1st Mar 2021 (3 years ago)
E Sancho
Jesse Oteri was really helpful and professional. He made the process easy and quick.
Very happy with his service.... Read more
1st Mar 2021 (3 years ago)
A Sossah
Jesse was extremely professional and supportive during my home research. Thanks again to him!... Read more
25th Feb 2021 (3 years ago)
I Hinton
Jesse Oteri was really helpful, he was enthusiastic and happy to answer any questions promptly and guided us through a tricky verification process. He also managed to get us into our property earlier than we expected, which was exactly what we wanted and there have been no issues so far. Good company.... Read more
22nd Feb 2021 (3 years ago)
C Eastwood
Fabian and Sarah did a great job helping us through the renting of our lovely new home... Read more
Tenant
18th Feb 2021 (3 years ago)
C Gell
Very professional service from my agent Terence Cunningham. Despite having to operate through three different lockdowns and not having actually met, he has negotiated me around all the difficulties of selling my late brother’s flat. It has been a strange experience but Terence has reacted to every problem and relieved me from all sorts of stresses that could have come at this difficult time. I admire his diligence in completing this sale. Thank you... Read more
Seller
15th Feb 2021 (3 years ago)
R Anglin
Big thank you to Jesse Oteri who helped my partner and I find a lovely new property for an incredible price. Guided us through the entire process and was honest throughout. Also helped us negotiate a parking spot for a great price!... Read more
27th Jan 2021 (4 years ago)
B B
Great guidance and counsel every step of the way selling my flat. Professional, efficient and great service. I wouldn't have managed it without Terence Cunningham and Roy Stewart helping me every step of the way. Thank you so much guys!... Read more
Seller
22nd Jan 2021 (4 years ago)
B Roxburgh
Terence and Roy were truly marvellous. They have sold two houses for me this year. Both transactions were complicated involving complex communications with tenants and of course covid restrictions. They stuck to their task admirably liaising with the buyer, myself and my solicitor at all times. They even helped arrange the clearance of both houses. Top marks and a credit to their profession. I never thought I would say that an estate agent deserved his commission but these two gentlemen earnt their money and were simply excellent.... Read more
Seller
2nd Dec 2020 (4 years ago)
S Watson
Had our Bow flat on the Market with another agent (a hurried bad decision with terrible service) called in to Ludlow Thompson as we were passing and spoke to Roy Stewart who was supportive and positive about their ability to sell the flat (they had just sold one in the same block and knew the area) should we want to change agents. Even though they weren't sure we'd give them our business they spent time and energy talking options through with us. After 2 months with the other agent (only 3 viewings with little feedback) we approached Roy and had more positive viewings in 2 weeks than we'd had in the past 2 months, the flat sold within 3 weeks with Ludlow Thompson. Unlike the patronising, unprofessional service we received from the previous agent Roy and his colleague Meron were friendly, communicative, positive and reassuring. Amazing! I would highly recommend Ludlow Thompson and especially Roy.... Read more
Seller
27th Nov 2020 (4 years ago)
J Tsang

Awful management, not professional and poor communication with the landlord.
- Claimed with 24/7 maintenance service and left us 2 weeks without water supply. They claimed that their agency maintenance service cannot be provided without landlord consent which was not what we agreed on at the beginning.
- Agents, Samuel and Molly, were rude and not responsive. Whenever we called for our property manager Samuel Woodward, he either went out for lunch (more than 2 hours) or on a phone call. He never followed up the maintenance issues and called back even we left him messages. We could only get things done when Fabian, their manager, got involved.
- Check-out Chaos. We checked out on the 6th October 2020 and still have not received our deposit back (Date: 24th November 2020). We as the tenants received no support from the Agency. The property manager, as usual, delayed the communication and not being helpful throughout the process.
An absolute nightmare for a 2-year contract with this agency and landlord. Please do not fall into the trap. The trick is, everything seems all looked after before the tenancy agreement was signed but nothing they would do for you apart from asking tenants to pay rent on time! (they were never late about that!!)... Read more
Tenant
24th Nov 2020 (4 years ago)
Andy
We would highly recommend the team at Ludlow Thompson, Bow. Terence Cunningham, Meron Segid and Roy Stewart were all brilliant when conducting viewings and kept us informed throughout. When our first buyer pulled out due to a change in their circumstances, the team found us a number of other buyers really quickly so that everything kept progressing smoothly. Mark Williamson was absolutely fantastic and, after we had accepted the offer, ensured our sale and purchase progressed smoothly and quickly, always keeping us informed and working really effectively with the whole chain. We definitely recommend Ludlow Thompson, Bow. Thank you!... Read more
Seller
23rd Nov 2020 (4 years ago)
mikumouse
In my experience renting in London has been nothing short of a nightmare roller-coaster with cowboys and ridiculous prices. But my decision to let with Ludlow Thompson was largely as a result of Jesse Oteri's candor, professionalism and responsiveness. Plus he and my friend got on like a house on fire and she had a good radar for people. ????????... Read more
Landlord
13th Nov 2020 (4 years ago)
M Pyne
Fabian was fantastic every step from viewing the property to handing over keys within a week. The entire process was very smooth and always felt like I could get anything resolved quickly and efficiently. Would highly recommend.... Read more
Buyer
29th Oct 2020 (4 years ago)
G Ruddick
Can highly recommend. Terrence and Roy were both professional and authentic and you felt that they genuinely had your best interest at hear. Would use again!... Read more
23rd Oct 2020 (4 years ago)
A Holden
We needed to move very quickly and Jesse Oteri was great at helping us process our referencing and move as quickly as possible. Also did a great job of securing our place for us and has always been very quick to respond and happy to deal with any queries we had. Made moving very easy.... Read more
Tenant
20th Oct 2020 (4 years ago)
Will
When looking for a property during this Coronavirus it can be hard, we had the pleasure of being dealt with by Jesse who was very professional, extremely helpful and responsive to all our needs, we put an offer in straight after the viewing and it was straight forward from then on, very pleased with the whole experience.... Read more
Buyer
17th Oct 2020 (4 years ago)
J McEwan
Jesse Oteri was brilliant and super communicative whenever we had any queries. Great service ????????... Read more
17th Oct 2020 (4 years ago)
jesseboum
Jesse is a great estate agent. Extremely helpful, communicative and professional. Would highly recommend.... Read more
7th Oct 2020 (4 years ago)
L Schofield
Thanks so much to Jesse for finding my boyfriend and mines first home together. Can't thank him enough.... Read more
Buyer
1st Oct 2020 (4 years ago)
J Domi
I was stressing out because I couldn’t find a serious agency to help me find a house for my family and my self. I got in touch with JESSE OTERI who was an amazing agent , I never met anyone else so professional before. He did absolutely good, I recommend this agency and especially working with this guy.
He understood our situation and we got the house in only ONE WEEK. Lovely lovely lovely
Joana... Read more
Buyer
26th Sep 2020 (4 years ago)
A DBA
I have contacted Jesse Oteri who was absolutely terrific, very knowledgeable & knew the rental market really well. I would recommend this agency to anyone. Service was very professional & courteous. Top Man , Jesse !... Read more
Landlord
22nd Sep 2020 (4 years ago)
R Begum
Jesse was amazing. Im a first time renter and Jesse was very helpful and responded to all my emails super quick! Felt like we were in good hands! Letting agencies need more people like Jesse!... Read more
Tenant
21st Sep 2020 (4 years ago)
B Domi
I wanted to thank Jesse Oteri for his outstanding job with the property we wanted to move in, timing and availability were top quality! Thank you for everything!... Read more
Tenant
19th Sep 2020 (4 years ago)
T Wong
I am just here to leave a comment about Roy. He is experienced and acting in best interests for both buyers and sellers, he has been patient and not salesy.
One time when I was late he had come to pick me up from the station!
I think people really need to consider using them, will recommend them to my other friends as well.... Read more
10th Sep 2020 (4 years ago)
S Jaher
If there was a -1 I would give it to them. Worst agency & agents I have encountered in my life. DO NOT RENT FROM THEM, they will just try to steal.... Read more
Tenant
3rd Sep 2020 (4 years ago)
K Yip
Very helpful staff, a special shout out to Jesse Oteri who followed up on our rental case relentlessly!... Read more
Tenant
2nd Sep 2020 (4 years ago)
C (peter)
Jesse is great and professional. Very good experience... Read more
29th Aug 2020 (4 years ago)
O Stead
I want to thank Jesse for helping me and my housemate move smoothly into a new property. He was very personable, friendly and professional, and was able to assist fully, providing an excellent service. Thanks Jesse!... Read more
Tenant
24th Aug 2020 (4 years ago)
T LAURENT
In these covid times of video-tours, I came across a video tour by this agency.
I felt compelled to leave this review.
It is very refreshing to finally see a real estate agent deserving their paycheck.
The video tour was full HD, with full walk through and clear explanations by the agent - in extreme contrast with other agencies (large or small) - who are lazy as always.
I wish the flat was of interest to me - would have loved to deal with a professional agent of that quality.
Keep it up.... Read more
21st Aug 2020 (4 years ago)
A Capdevielle
Worked with Jesse Oteri for our house, it was very professional and he was very willing to answer all of my 1000 questions. Worked quickly so that the process was frictionless. Amazing.... Read more
12th Aug 2020 (4 years ago)
E Kolic
We had a great experience with this company, big thanks for the exceptional service to Jesse, our agent, who has been extremely helpful all the way through.
Thank you!... Read more
5th Aug 2020 (4 years ago)
E Guan
Roy is excellent, friendly, professional and responsive! Highly recommend the services provided by Ludlow Thompson.... Read more
4th Aug 2020 (4 years ago)
M Rule
Jesse Oteri was very helpful with getting us the house we wanted 10/10 would recommend going to Jesse Oteri for anything.... Read more
4th Aug 2020 (4 years ago)
A drozdik
I am fully satisfied with the service that Jesse Oteri provided, he kept us informed and updated throughout the application process. He is very kind and professional I absolutely recommend him.... Read more
29th Jul 2020 (4 years ago)
K Szabó
Surely can say that we had the greatest and quickest service thanks to Jesse Oteri, probably the kindest and most helpful agent you will ever meet. The letting process was extremely smooth, as a result of great communication and constant updates from the agency, making sure our experience met all expectations of great customer service.... Read more
Landlord
29th Jul 2020 (4 years ago)
A Lunca
I turned to this real estate agency, and I was lucky enough to meet Jesse! ”It was a pleasure working with him. He is a wonderful and very friendly man. He takes his work seriously and takes care to please his clients... Read more
29th Jul 2020 (4 years ago)
J D
Terrence and Mark did a very good, professional job of selling my flat. They were helpful and responsive during a very difficult time for everyone.... Read more
Seller
17th Jul 2020 (4 years ago)
K Fall
Having previously worked through letting agents and not always had great experiences, Our experience with Jesse Oteri at Ludlow Thompson was fantastic. As an agent Jesse provided us with the most reliable, communicative, supportive, and trustworthy experience I’ve received. He went above and beyond to help myself and the other tenants especially during the quarantine, and he has made our move so easy, So happy with our new home and very grateful for Jesse’s outstanding and reliable service!... Read more
Tenant
12th Jul 2020 (4 years ago)
B Mathez
Terence Cunnigham and his team are very professional, flexible and always been available for us with last minute requests, I would definitely recommend them.... Read more
7th Jul 2020 (4 years ago)
J Mo
We received a very good service from Jesse Oteri who secured a good tenant for us very quickly even in this stressful time. We really appreciate Jesse's hard work and would definitely recommend his service.... Read more
Landlord
1st Jul 2020 (4 years ago)
L Whitmore
The team at Ludlow Thompson have handled my property sale very well, despite the events and stressful moments of 2020. Thanks to their tireless work, we ended up with three keen buyers making great offers and I was able to choose the one who seemed most positive about the property. Overall, Ludlow Thompson seems staffed by focused and hard-working people who communicate well and get good results.... Read more
Seller
29th Jun 2020 (4 years ago)
S Ekmekci
Roy was brilliant. He went above and beyond compared to any other agent we worked with during our property search. He was friendly, gave us lots of details, and most importantly he was honest and made us feel like we could trust him.... Read more
22nd Jun 2020 (4 years ago)
S sacramento
We found Jesse Oteri really helpful and super easy to communicate with. He was very responsive and, although we didn't end up going with a property through Ludlow Thompson, I almost wished we had as he was just so lovely and a pleasure to speak to. He seemed to genuinely care about us finding a property that worked for us, as I'm sure he would be about finding any landlord a prospective tenant.... Read more
8th Jun 2020 (4 years ago)
N Mintah
Jesse Oteri was highly professional and responsive, communicating well with us throughout our whole application process. Offering an efficient service and ensuring our move ran very smoothly. Myself and partner are very happy with service and would definately recommend this agent : )... Read more
Tenant
30th May 2020 (4 years ago)
L Wolf
We have been helped by Jesse Oteri, he did a very good job, great quality and manner, we are very very happy about his service... Read more
30th May 2020 (4 years ago)
E Smith
The best estate agency by far. Meron Segid goes above and beyond for her customers. Great, professional service and would highly recommend.... Read more
29th May 2020 (4 years ago)
S Sealy
Great Service, my agent Jessie Oteri has been very helpful on both occasions when I was looking for a new flat. He was easily reachable, always listened to my preferences and made solid recommendations. Even though I did not end up closing on one of the flats. He was a great deal of help and a pleasure to work with. Would definitely recommend asking for him if you need an agent.... Read more
24th Mar 2020 (4 years ago)
D Segarra
Thank you very much to the guys from Ludlow Thompson they have been really helpful! Specially Mr Jesse Oteri who has provide a terrific service to me and my flatmate. Many thanks!... Read more
18th Mar 2020 (4 years ago)
S Bowen
I felt that Roy was exceptional in the manner in which he conducted the viewings (to purchase). He gave me all the time I needed and gave care to my detailed questions Nothing was hurried and he knew exactly when to step back and give time for me to take things in on my own. He had an excellent rapport with the occupant of the property who was there during the viewings. This added to the fact the the experience of viewing the property was relaxed yet highly informative.... Read more
13th Mar 2020 (4 years ago)
I SpacePhoto
I always have a lovely experience with the bow letting and sales team of Meron ,Fabian, Jesse, Roy, Samuel and Terence .would highly recommend using them if looking to rent or buy in east london.... Read more
10th Mar 2020 (4 years ago)
D Hooper
A big thanks to Jesse for his outstanding service throughout this process. It was flawless, well managed and we are happy new tenants.... Read more
Tenant
7th Mar 2020 (4 years ago)
K Bainbridge
Loved working with Jesse! He is a superstar and very kind! Thank you so much... Read more
7th Mar 2020 (4 years ago)
L stephens
Needed to find the perfect location, easy access to transport, with shops nearby Jesse was very helpful, constantly assisting me and communicating thoroughly... Read more
3rd Mar 2020 (4 years ago)
S Martins
Jesse, was an amazing communicator really helped me with the market and what to look for even though I didn’t find the place for me. I would highly recommend using him!... Read more
2nd Mar 2020 (4 years ago)
H Le
Fabian, Meron and Jessehave worked very hard on our renting our flat. They were extremely patient and tolerant with all my questions and concerns. They provided very honest and genuine feedback on the property and great recommendations. They always showed that they respected our decisions and prioritised our requirements which demonstrated great professionalism in this industry. We greatly appreciated their hard work.... Read more
Landlord
1st Mar 2020 (4 years ago)
Z Sheriff
I can’t even begin to articulate the help, care and consideration I received from Jesse. Often people seem to rush by your needs and questions in order to wrap up the conversation and end the call but Jesse was patient and tolerant to my endless bombardment of questions. He showed sincere care, ensuring he listened carefully to all of my needs and requirements and took my information and reassuring me he would do his upmost to ensure he did as much as he could to help me find a property.
Thank you so very much for your help Jesse - your team is lucky to have you, you’re a real asset to them!... Read more
29th Feb 2020 (4 years ago)
B Amoah-Adjei
Jesse Oteri was really helpful in finding a rental unit at short notice (less than a week) and in completing all the processes before my move to London. I liked the property too.... Read more
Tenant
29th Feb 2020 (4 years ago)
L Morgan
One of the worst companies I've had to deal with. Never communicate essential information on the phone or email, generally incompetent when it comes to moving in or out. They make everything far more stressful than it needs to be. Every time I have had to deal with them, there has been huge delays and complications. Also, they charge extortionate fees for basic tasks, which they then struggle to fulfill. Struggle to see what they actually do. Just awful.... Read more
26th Feb 2020 (4 years ago)
J Evans
Roy was seriously helpful. So flexible on viewings and eager to let me see as many properties as I needed. Also guided me on other parts of the buying process and recommended mortgage brokers and solicitors. Not pushy or fake when viewing the properties either.... Read more
Buyer
24th Feb 2020 (4 years ago)
MumzyJ
I contacted this office to get some information and advice about local house prices. Roy Stewart was extremely helpful and made a big effort, looking up local properties that had been sold recently. He gave me lots of useful advice and was very friendly and professional.... Read more
21st Feb 2020 (4 years ago)
L O'Donnell
Roy was amazing throughout the process of buying my first home. He was really friendly and helpful and explained every step in the process as we went along which was extremely helpful as a first time buyer.... Read more
Buyer
7th Feb 2020 (5 years ago)
V Modorcea
Jesse Oteri, our consultant, was super helpful, prompt and efficient, ensuring a seamless renting and referencing experience. He was always fast to react and offered accurate information.... Read more
Tenant
3rd Feb 2020 (5 years ago)
G M
Had a really good experience renting a property through Jesse Oteri. He was knowledgeable, professional and helpful throughout and I would recommend him to anyone.... Read more
Tenant
27th Jan 2020 (5 years ago)
L Kiy
Terence and Roy were really communicative when I was buying, and answered any questions I had quickly. I think they went above and beyond what is expected of an estate agent during the process, and I found them to be more helpful than my own solicitor during the more difficult times in the process.... Read more
Buyer
26th Jan 2020 (5 years ago)
D Hunn
Really pleased with the service we had when selling our property with the team, they were attentive, provided realistic feedback which helped manage our expectations, always contactable even out of hours and during the holiday period, they also pushed the process along when getting held up and dragged out by the solicitors. Would recommend to all my friends and family when selling or purchasing in the area.... Read more
Seller
23rd Jan 2020 (5 years ago)
E M
Very impressed with ludlowthompson and with Roy Stewart in particular.Roy was very professional and made us feel secure throughout the whole process.Roy is very knowledgeable in the property market which made it easier for us to make our decision.We never felt rushed or pressured in any way.A good company,A Good guy.... Read more
17th Jan 2020 (5 years ago)
L Green
Had a great experience buying a property with Ludlowthomspon Bow branch, Roy and his manager Terence have been great throughout the process. They have been super helpful and have come back to any enquiries or issues I've had super quickly. Would definitely recommend them!... Read more
Buyer
9th Jan 2020 (5 years ago)
S Photo
Very friendly staff, especially Samuel. Always responds quickly and its a pleasure to contact him!
We have been working with this company for a long time now and the booking process is always very fast and smooth. Ludlowthompson have built a great team at Bow office!... Read more
Landlord
19th Dec 2019 (5 years ago)
R Jones
We had a great experience with LT, and particularly Terence and Roy. I would definitely recommend them to anyone selling in the area.... Read more
Seller
9th Dec 2019 (5 years ago)
M Reali
Jesse Oteri was extremely helpful and very friendly. He made the whole process simple and very easy for us. He met all our needs and found the perfect property in less than a week.... Read more
9th Dec 2019 (5 years ago)
M Szekely
Jesse Oteri was really great, he was super friendly and extremely helpful, thanks to him for finding us the perfect house... Read more
9th Dec 2019 (5 years ago)
A Christofidou
Jesse Oteri has been very helpful from the beginning, friendly and practical in all matters. He was polite and patient with us when we had a prorblem with our guarantor and came up with a quick solution that allowed us to move in on time. Thanks Jesse for everything that you have done. Amalia and Valandis... Read more
Tenant
9th Dec 2019 (5 years ago)
S Bookings
Very friendly staff, polite and fast responding! Excellent communication especially with the Terence. We have been working with this agency for a long time and it has been a pleasure to cooperate with them.... Read more
Landlord
5th Dec 2019 (5 years ago)
L Keshav
Jesse Oteri was extremely helpful and very friendly. He made the whole process simple and easy for us. Thank you for helping us find the right house Jesse.... Read more
Buyer
8th Nov 2019 (5 years ago)
olliesmith132
Great and professional service, would recommend.... Read more
8th Nov 2019 (5 years ago)
M Bottis
Since we put down the offer for our new flat both Fabian Akinola and Justin Bailey from Ludlowthompson Bow, were very helpful, friendly and responsive along the process. They sorted out everything really quickly and we happily were handed the keys to the flat in a matter of days.
Really happy working with them on this!... Read more
Tenant
6th Nov 2019 (5 years ago)
A curtis-harris
I've dealt with a lot of estate agents but these have by far been the most helpful. Jesse Oteri took all the stress out of my move and made what has previously been a hassling time, so much easier. Can't thank him enough. Alexis... Read more
5th Nov 2019 (5 years ago)
J A
Justin provided excellent service throughout. Excellent communication, highly recommended... Read more
30th Oct 2019 (5 years ago)
Lulu
If you need help not stress, support not sales and real people knowing what you really want then talk to Ludlows. It was a genuine relief to meet them after several properties and far too many agents.. Responsive, calm and professional - and made things happen when I needed it most. Terence, thank you so much... Read more
22nd Oct 2019 (5 years ago)
D Hirtan
Very nice people. Justin was helping me to found a perfect house for me and my husband. Thanks a lot for your help... Read more
Buyer
21st Oct 2019 (5 years ago)
M Byrne
Justin was a dream agent. Would recommend him and to anyone as he was beyond helpful x... Read more
14th Oct 2019 (5 years ago)
C arnold
Fabian from Lettings comes highly recommended! Professional, well organised and knows the market . This is the second time they have sourced tenants for me and on each occasion, the service provided has been outstanding. The whole process has been stress-free which is very important from the client prospective.... Read more
Landlord
9th Oct 2019 (5 years ago)
K Gurung
Cameron Babayemi has been very helpful and patient with us. An A* agent couldn't fault and continued to help us even after we moved it! Thank you for the great communication and great service.... Read more
Tenant
5th Oct 2019 (5 years ago)
J Virgo
Fabian and his team were really helpful when we were pressed for time to move in to a property. Couldn’t recommend more highly... Read more
3rd Oct 2019 (5 years ago)
S kortalwar
I would greatly appreciate Justin Baily, he was very Professional and guided, explained all terms and bill information.... Read more
1st Oct 2019 (5 years ago)
R Crom
Fabian said he could find me a tenant, came round to have a look at the flat, and sure enough he delivered, they were in within 2 weeks.... Read more
Landlord
30th Sep 2019 (5 years ago)
T Kennedy
Have recently moved into a property in Bow, Ludlow Thompson ensured the process was very simple and ensure we were in the property for our desired move in date. Special mentions to Fabian and Meron. Thanks... Read more
Tenant
30th Sep 2019 (5 years ago)
C Casha
Fabian and Justin were great to deal with, answering all our questions and staying in contact through the whole process. They were friendly and reassuring and would definitely recommend.... Read more
30th Sep 2019 (5 years ago)
J Lord
fantastic service - professional, friendly and always helpful. fabian was a pleasure to deal with and gave fast responses to any questions throughout... Read more
30th Sep 2019 (5 years ago)
J Asante
Many thanks to Fabian for helping me with the whole process of letting out my property for the first time! Very quick and efficient service. Highly recommended.... Read more
Landlord
29th Sep 2019 (5 years ago)
D Kasipovic
Fabian and Meron have found for us a great apartment and they have smooth out every bump that we have encountered during the process. I would highly recommend these agents and agency to anyone who wants to work with real professionals.... Read more
Tenant
28th Sep 2019 (5 years ago)
F Muncan
Fabian and Aaron were so helpful with process of finding our new flat and subsequently ensuring the move-in went smoothly and quickly. Great service and top lads.... Read more
Tenant
26th Sep 2019 (5 years ago)
A Guglielmi
Terence and Emma were great professionals and really helped during what was a very stressful period when buying a home. They always kept me in the loop of what was going on, at times more than my own solicitor. Would highly recommend working with them when purchasing or selling a property.... Read more
Buyer
26th Sep 2019 (5 years ago)
A Rushton
Had Justin Bailey as my agent - fantastic tour and was very helpful and patient with us. Massive thank you to him... Read more
16th Sep 2019 (5 years ago)
S Support
Very proactive and very professional team. Sold quickly :)... Read more
Seller
10th Sep 2019 (5 years ago)
V Nguyen
Thanks Terence and Emma for assisting us with the sale of our flat. From our first meeting to the final phone call informing us about the completion, we have been pleased with the responsiveness and professionalism throughout the process. All the best!... Read more
Seller
6th Sep 2019 (5 years ago)
Keshav
Jesse Oteri was an amazing agent who was an incredible help, right from setting up the viewing until signing the contract. All the details were taken care of and was explained in a simple format.... Read more
Tenant
31st Aug 2019 (5 years ago)
D aleksiev
These guys are amazing!
Aaron and Fabian was extremely friendly, helpful and professional. Me and my partner are strongly recommending ludlowthompson Bow.
The best experience i had so far with letting agencies.... Read more
Landlord
30th Aug 2019 (5 years ago)
V Dumitrascu
Great company an people .Thank you mr Jesse .... Read more
29th Aug 2019 (5 years ago)
C Rob
Our agent Jesse was very helpful in our search. He was straightforward and answered all our queries immediately.... Read more
29th Aug 2019 (5 years ago)
A Ghiciuc
I have spoken with Jesse and I had a very pleasant conversation and experience while he was offering me the necessary information regarding an enquiry for a property.
He is for sure the best agent you can talk with. Thank you for having such employee.
I kindly recommend this agancy, specifically to have contact with Jesse.... Read more
27th Aug 2019 (5 years ago)
C Schnurr
Really great helpful team, Aaron Lukun took great care of us and made sure all our needs were met. Pleasure working with him!... Read more
23rd Aug 2019 (5 years ago)
U Dharshani
I recently Let my property through Ludlow Thompson mile end and I had a great experience with their letting team.I knew Fabian for a long time and he did exactly what he promised. My agent Jesse was absolutely amazing and he always kept us informed and highly professional. He said we will find a tenant in a weeks time and he did what he said. Very good
response and number of offers.Thank you team and really appreciate your support throughout.... Read more
Landlord
17th Aug 2019 (5 years ago)
U Oparaocha
While looking for a flat in East London, I dealt with a young man called Jesse. He is the most professional agent and a great asset to the company. I highly recommend using him in the future.... Read more
16th Aug 2019 (5 years ago)
S L
I just had a great conversation with Aaron Lukun regarding properties in the E1 area. very articulate, grounded and professional. Highly recommend using this organisation and working with Aaron... Read more
15th Aug 2019 (5 years ago)
T CHEN
Jesse Oteri was really helpful during my house hunting process, providing a penty of options and replied to me quicker than other agencies. Though in the end we didn't take a property from them, but overall the service is fine.... Read more
14th Aug 2019 (5 years ago)
C Lim
great service from Christina! was punctual and a very nice person... Read more
14th Aug 2019 (5 years ago)
M chatelain
Fantastic service from day 1! Emma supported us a lot through the buying process, chasing up on key issues to ensure a smooth exchange, and we would thoroughly recommend her to all our friends.... Read more
Buyer
13th Aug 2019 (5 years ago)
K Erskine
Had a great introductory call from Aaron Lukun, understood my requirements and gave me confidence that he would find what I need in the lettings market.... Read more
Landlord
13th Aug 2019 (5 years ago)
R davis
Christina Watkins showed me and my friends around a few weeks ago and her service was fantastic. Always smiling and happy; I would recommend viewing with ludlow thompson because of this experience... Read more
9th Aug 2019 (5 years ago)
G 34
Christina is a very nice person and she try everything to do the best offers thank you so much for the professionalism... Read more
9th Aug 2019 (5 years ago)
T Nová?ek
Jesse oteri excellent service was really helpful witg me highly recommend... Read more
9th Aug 2019 (5 years ago)
I Abouzeid
Christina really made an effort to make sure everything went smoothly for us. She always had a smile on her face and happiness in her voice. Lovely person, amazing service.... Read more
9th Aug 2019 (5 years ago)
J Moriarty
Christina Wakins has been tremendously helpful to me in finding the perfect accommodation for my requirements. It has always been a pleasure to speak with her and I commend her for her interpersonal skills and good nature.... Read more
Tenant
9th Aug 2019 (5 years ago)
N Qayum
Spoke to Christina for the first time today regarding a property. She was very polite, helpful and had a sense of humour which helped!... Read more
9th Aug 2019 (5 years ago)
G Costin
Good experience, Jesse Oteri was very helpful with viewings and providing information, would highly recommend.... Read more
7th Aug 2019 (5 years ago)
E Ford
Terence Cunningham and his team have been an utter dream to work with. They all worked so hard to find me a buyer and help us through the process, especially Terence. They took away a lot of the stress and were really on the case if anything cropped up. Highly recommend.... Read more
Seller
31st Jul 2019 (5 years ago)
A Bancil
The whole team (especially Emma) have been excellent throughout the whole selling process. They are efficient, quick to respond and well organised.... Read more
Seller
29th Jul 2019 (5 years ago)
P Harris
Fabio was both helpful and kind throughout the viewing.... Read more
19th Jul 2019 (5 years ago)
K LI
After thorough research in the Bow area, Ludlow Bow is by far the best in terms of rates and services for selling. Terence and Emma are both amazing agents, extremely professional and always follows up and keeps you up to date to the second. Will definitely work with again.... Read more
Seller
19th Jul 2019 (5 years ago)
A Gul
Fabio is a very polite young man who has definitely given me a great viewing experience compared to other agents he was very informative and as a first time buyer that is the service I’m looking for before purchasing.... Read more
Buyer
16th Jul 2019 (5 years ago)
I Merchant
Thanks Emma for all your help with our recent purchase... Read more
Buyer
12th Jul 2019 (5 years ago)
K Johnson
Emma was really helpful and was one of the few estate agents we were in contact with who actually sent us relevant properties for our budget and preferences. She was also authentic and personable when showing us properties and not too pushy, allowing us to make our own decisions whilst answering our questions and providing all the information we needed. We've ended up putting in an offer with another estate agent in a different area, but if looking again in this area we would definitely contact Emma.... Read more
11th Jul 2019 (5 years ago)
W Martin
Terence Cunningham provided excellent service to me once again in the sale of a property in Mile End, securing a successful sale in challenging market conditions, including maintaining buyer interest during a difficult lease re-negotiation. I highly recommend his services: friendly, professional and diligent, and with a very good knowledge of the local market.... Read more
Seller
11th Jul 2019 (5 years ago)
T Kramzer
Fantastic service, always quick to reply and help if needed. Both Terence and Emma are very knowledgeable, and can help with advice and speeding things along, which is exactly what you kneed when buying/selling your home. To be honest , most professional estate agents I came across! Pleasure to do business with and highly recommended!... Read more
9th Jul 2019 (5 years ago)
S Meredith
I've been working with Emma Nettleingham for the past two years whilst searching for my first property to buy in London. My budget changed throughout this time through different jobs and promotions and Emma was patient, helpful and communicative throughout to find the right property. Emma really understood what I was looking for and was able to recommend suitable properties and was happy to discuss via email which is much easier for me with my job. Pleased to say an offer has been accepted and glad it was with Ludlow Thompson Bow. Thank you Emma.... Read more
Buyer
9th Jul 2019 (5 years ago)
M Le
My husband and I had an absolute pleasure dealing with Fabio and Emma, who were not only friendly and helpful, but also patient and professional. Ludlow Thompson Bow has helped us finding our dream flat and we’re currently going through the process of buying. We cannot recommended both agents high enough.... Read more
Buyer
9th Jul 2019 (5 years ago)
Haruki
Emma is great and was very helpful in showing the properties at times that suited us.... Read more
9th Jul 2019 (5 years ago)
C Smith
Fantastic Estate Agency! We are extremely pleased with the service Ludlow Thompson has provided us with. Emma has been superb! Not only did she sell our property in record time, but she also gave us daily updates on our sales progress. She has been both extremely professional and very friendly. Not only are Ludlow Thompson the most knowledgeable agency we have come across but they were also a pleasure to deal with. We can not recommend them highly enough!
Cara & Chris... Read more
Seller
9th Jul 2019 (5 years ago)
A Whysall
Jesse Oteri was so helpful and professional! He made this international move so easy for me and my husband! I HIGHLY recommend Ludlow Thompson. Speak to Jesse, he is great and always replied to emails within a few hours. Thanks so much Jesse for helping us move into our first place- couldn't be happier with your service.... Read more
Buyer
9th Jul 2019 (5 years ago)
S Law
Fabio was patient, helpful and friendly. He showed me a few places that were largely in keeping with my specifications and didn't make me feel pressured at all. Great service.... Read more
8th Jul 2019 (5 years ago)
S Johnson
Me and two other girls were interested in renting a property in mile end with this company and we were very impressed with the excellent attitude, professionalism and accomodation provided by the Estate Agent Jesse. Although we didn't end up taking the property in the end even though it was an excellent offer, I felt I had to thank this Estate Agent by writing this review as he remained patient with us, was willing to negotiate very good deals and had a very student friendly and understanding attitude. I would recommend him anytime.... Read more
Tenant
8th Jul 2019 (5 years ago)
J Coackley
We have just sold our flat with LT and Terence, Emma and the LT team were fantastic throughout.... Read more
Seller
3rd Jul 2019 (5 years ago)
S Davies
Emma Nettleingham & Terence Cunningham were really great to work with. They were up front with us about the best way to sell our property, easy to work with when having viewings and did a great job of getting us the best price. I would highly recommend them... Read more
Seller
1st Jul 2019 (5 years ago)
S Ghita
Great service by Aaron Lukun! Cheers Aaron!... Read more
21st Jun 2019 (5 years ago)
J NARANJO
Jesse is a person very adaptable to the work he does, personally he has helped us as much as possible to rent this house, he has followed us step by step and after that he is always available to give any kind of help as much as possible. I recommend them .. Thank you very much Jesse and the agency... Read more
Tenant
21st Jun 2019 (5 years ago)
D Wanigasekera
Emma Nettleingham & Terence Cunningham were phenomenal. They sold our place in a matter of week after it was on the market with other agents for 3 months. They were honest, upfront and continuously engaged with us. Once the offer was in they worked with us to make sure that everything was working well. Great work all round!... Read more
Seller
17th Jun 2019 (5 years ago)
M Shabir
Had the pleasure of dealing with Emma Nettleingham who was very responsive and keen to ensure that the sale progressed as swiftly and painlessly as possible, despite all the hurdles we had to deal with! Would definitely recommend her.... Read more
Seller
3rd Jun 2019 (5 years ago)
N Rae
Jessie Oteri was an absolute star! The best agent I have dealt with in East London!!... Read more
1st Jun 2019 (5 years ago)
E qosja
All I have to say is that I received the best service from this office! Special thanks to Luke Towning for his excellent service and for being well informed for everything!... Read more
31st May 2019 (5 years ago)
D sho
Jesse was very meticulous in finding us the right property for our little family. He really listened to what we wanted in the perfect home and he delivered above expectation. He remained very patient in the process and was attentive to our requests. Thank you Jesse for helping us get this done in record time!... Read more
Buyer
30th May 2019 (5 years ago)
J Marini
Our agent Jesse Oteri was very helpful and informative throughout the whole process. He was quick to respond to any questions we had and made what can be a stressful experience much easier.... Read more
29th May 2019 (5 years ago)
S ma
very reactive and efficient agency, especially Aaron Lukun. Serious and professional, I recommend. Jean-Philippe... Read more
28th May 2019 (5 years ago)
D Mortimer
Thank you Emma, Terrence and team!
Highly professional, excellent communciation through out and consistently do what they say they will.
Would highly recommend. Thank you... Read more
27th May 2019 (5 years ago)
K Farrell
Fabian and team really helped me when I needed to rent out my property ASAP. They were the best team in the area that I worked with. All members that came to my flat to show potential tenants around were really good. Since renting my property, Ludlow have looked after it really well and I'm very happy with the service and would recommend them to anyone else looking to rent out their property.... Read more
Landlord
27th May 2019 (5 years ago)
A Ayan
Fabio was very organised and professional from the get go what made me and my partner most comfortable was the features and benefits he named of the area which we had prior doubts about at the beginning however Fabio eliminated those during our visit .
Overall he was a polite young man and had provided an excellent service also he wasn't pushy at all which is something we have experienced previously whilst looking for properties but all in all highly recommended .... Read more
22nd May 2019 (5 years ago)
K Saunders
Highly recommend Ludlow Thompson. Having had an experience with another nightmare estate agent previously, I can definitely say that dealing with Ludlow Thompson was a pleasure! Emma from the Bow office was very professional and accommodating to find viewing times that were convenient. She was very knowledgeable about the properties I viewed, always able to answer any questions and helped to negotiate to secure an accepted offer with a vendor. She was always very communicative and kept me updated throughout the process. Great service!... Read more
Buyer
21st May 2019 (5 years ago)
S S
My daughter and I met with Fabio to see 3 properties and I could not have been more pleased with his service. He was extremely helpful and very professional. I really appreciate the fact that he made an effort to get to know us - very friendly.... Read more
21st May 2019 (5 years ago)
J Jones
I met with Fabio on my viewing he was very easy to communicate with assisting me throughout the viewing we had providing me with all the information I needed, a very polite young man and I recommend him. Thanks Jacob... Read more
20th May 2019 (5 years ago)
J Deighton
met with Fabio at Ludlow Thompson Bow yesterday, he was really helpful and friendly. He showed me several properties and went above and beyond, getting me the information that i needed. Emma and the branch as a whole have been really helpful in my search, taking careful consideration of my requirements and showing me great, relevant properties. 10/10, would recommend.... Read more
17th May 2019 (5 years ago)
C O'Connor
Jesse Oteri was really supportive throughout the process and was understanding of our needs. He did a great job of advocating for us to get the flat that worked for us and we are very grateful.... Read more
Tenant
13th May 2019 (5 years ago)
J Pham
I can confidently recommend Fabio Mata from Ludlow Thompson , who was extremely polite, friendly, professional and very responsive . Jenny Pham... Read more
13th May 2019 (5 years ago)
S Harkness
We’ve found Fabio and Terence to be extremely helpful throughout the whole process. Me and my girlfriend are first-time buyers and really hadn’t got a clue what we were doing, but Terence and Fabio were on hand to quickly answer all of our questions, put us through to the right people and generally give us great advice.... Read more
Buyer
10th May 2019 (5 years ago)
S Patmore
Recently dealt with LudlowThompson when moving to Bow. The first flat seen was amazing, as was our real estate agent Jesse. We put in an offer immediately and he guided us through the entire process.
Now sitting in my new home and can't thank him enough :)... Read more
Tenant
9th May 2019 (5 years ago)
S Diggers

STEER CLEAR OF ANYTHING ASSOCIATED WITH LUDLOW THOMPSON!!
Here is a list of the mistreatment we have experienced within our one year tenancy with them:
1) They gave us the contract AFTER we had moved in and only upon many many emails from us reminding them
2) They have tried to charge us multiple unnecessary fees that were never outlined in our tenancy agreement
3) The place was definitely not professionally cleaned
4) We had many correspondences regarding important subject matter with our apparent property manager, Ben Jones, only to find out that he did not actually work for Ludlow
5) Over the course of the past year, our property manager has changed around 4-5 times. At no point were we informed of these changes and we were emailing staff members that no longer dealing with our property or even working at the company
6) Their emergency repair services are a joke. We have gone two weeks without a working toilet flush. This is absolutely unacceptable
7) We had been asking since August (before our contract was drawn up) as to whether we could have a two month extension to our tenancy only to have the same response of "Ask again later" for 8 months. Unsurprisingly, their answer was no.
8) We have no contact numbers for anyone dealing with our property. Only emails, which they take at least 2 days to respond to. Every time we rang the Bow branch, we were transferred at least 4 times before reaching someone who had the faintest idea what property we were talking about
9) We did not even receive a full set of keys for each tenant - we had to buy our own
10) Our hob had been short circuiting for at least 6 months, which was both dangerous and inconvenient and Ludlow took 4 months to get it fixed
11) We don't think tenant safety is their priority. For instance, our smoke alarms were placed on the side of one of our walls under a cupboard. Also, they didn't have any batteries in them! We were instructed that we would have to do this ourselves. Also, they do not have an appropriate fire door fitted in the building.... Read more
Tenant
9th May 2019 (5 years ago)
S Blanke
As buyers we had little choice in who was handling the sale so we were really happy when Emma and Ternence got working on it. We were really happy that they were both actively involved in the progress of the sale, replying to emails within minutes, keeping communication between parties going and working to get things sorted. They are both professional and friendly and were accommodating with arranging further viewings. Great service would recommend.... Read more
Buyer
3rd May 2019 (5 years ago)
M Koye-Ladele
I enjoyed working with Jesse Oteri during my search for a flat. He was very knowledgeable, answered questions patiently, and quickly formed a good idea what type of place would suit my needs. My engagements with the other staff were pleasant, and I found that they were very prompt (sometimes a little too prompt even :-)). I recommend Ludlow Thompson.... Read more
16th Apr 2019 (5 years ago)
I Petritsi
Great service. Jesse, the agent I met was genuinly interested in my case and extremely kean to help, without becoming overwelming. Great job!... Read more
15th Apr 2019 (5 years ago)
D Agorioge
Jesse is a credit to the Ludlow Thompson. Good communicator and very hard working individual. Overall a very good agent.... Read more
15th Apr 2019 (5 years ago)
edetian
I have recently had new tenants move into one of my properties in Hackney and Jesse was my primary Ludlow Thompson contact throughout the whole journey, from finding and qualifying the new tenants through to co-ordinating and facilitating the departure of the previous tenants. Jesse’s role was pivotal and the quality of his work ensured a smooth and seamless transition from the old tenants to the new tenants. Jesse’s professionalism, quality of service, attention to detail and care are of a very high standard. Jesse delivers on his promises, is clear and concise in both his verbal and written communication and executes his duties with a full understanding, consideration and appreciation of the needs of both the landlord and tenant.... Read more
Landlord
7th Apr 2019 (5 years ago)
M Rendall
We were already impressed with Ludlow's quality marketing & competitive fees, but meeting the agents confirmed we wanted them to market our flat.
Both Terence & Emma seemed so invested in seeing our sale through to completion. In challenging market conditions, they were highly proactive in arranging viewings & securing a good sale price for us. And we really appreciated their professional and personable manner throughout.
Highly recommend.... Read more
Seller
28th Mar 2019 (5 years ago)
A Stunts
Had a viewing with Luke Towning, Must say what a great agent. He was friendly, professional, well presentable and had the knowledge of the local area and place we were viewing. He was also very quick to follow up with personalised correspondence which was much appreciated. Thank you ludowthompson and Luke Towning ;)!... Read more
27th Mar 2019 (5 years ago)
E chi
Jesse Oteri was very helpful with our queries as first-time tenants, he took the time to reply with care and relevant information. Even though we were looking for a place too early, he was still willing to help us. Thank you!... Read more
Tenant
26th Mar 2019 (5 years ago)
A Manuel
Great experience and very happy with all the hard work put in by the team at Ludlows. A special thank you to Terence and Emma for being very patient with us, and couldn’t of hoped for a better turn out on the sale of the property. Would recommend, thank you again... Read more
Seller
25th Mar 2019 (5 years ago)
J McCann-Tomlin
Aaron Lukun did everything right in our search to find a new place. The property we requested wasn’t quite what we were looking for but he took the initiative to take us to a larger development closeby that we genuinely considered, unfortunately it didn’t work out but his instincts in this process were spot on.
Highly recommend.... Read more
25th Mar 2019 (5 years ago)
A monde
The process of selling my first property was made easier with the help of Terence and his team. I was kept informed at all times and felt like i was listened to and was encouraged to ask questions and to come to them with any issues.
I can't thank you enough for your hard work and for getting me the desired price I wanted for my house. Highly recommend Terence for his straightforwardness, tenacity and professionalism from start to finish.... Read more
Seller
25th Mar 2019 (5 years ago)
A Bray
A fantastic estate agents who will bend over backwards to help you in your property search. Our experience was particularly wonderful because of Terence Cunningham. He was friendly, considerate and incredibly professional. With every property we saw, he remembered the pros and cons, never pressure us and also give us advise about the process. What more could you want from an agent!! He is a real asset to LT and I recommend him highly! Cheers Terence - you’re a star!... Read more
24th Mar 2019 (5 years ago)
S Odanye
Working with Fabio has been a great pleasure, he's been of great help to me and been very reliable... Read more
23rd Mar 2019 (5 years ago)
L Kendall
Okay so firstly - buying your first home is super stressful (fact) but Emma @ Ludlow Thompson was a true professional until the end. She went above & beyond the call of duty in navigating what was a tricky (but ultimately very worthwhile) transaction.
I can't tell you how well she handled my endless questions, enquiries and phone calls and was on hand to offer support, negotiation & communication where we needed it.
Emma is really personable and just generally honest, transparent and her no BS approach leaves you feeling confident you're in the right hands.
I'm delighted to tell the world that we exchanged on our property today, it wasn't straightforward and I won't be buying again in a hurry (phew!) BUT - if I did, I'd feel at ease working with LudlowThompson & Emma again.... Read more
Buyer
22nd Mar 2019 (5 years ago)
J Clarke
Had a viewing with Fabio and I was given a high level of customer service as well as a great understanding of the property. Definitely 5 stars.... Read more
22nd Mar 2019 (5 years ago)
K Alexo
Just to say thank you Emma. You help my wife and I so much. Best wishes for your future.... Read more
21st Mar 2019 (5 years ago)
E ibowi
Selling a property is fraught with setbacks and time is often of the essence. Terence Cunningham, steered me through it, like an airborne glider on a calm day. When I looked up, my 7th floor flat was sold and I was spared the tense nerves, which often accompanies selling a home.... Read more
Seller
20th Mar 2019 (5 years ago)
J Brailsford
Emma is a legend. Super professional and a pleasure to deal with. I would recommend.... Read more
20th Mar 2019 (5 years ago)
S patel
I cannot recommend Ludlow Thompson highly enough! Terence Cunningham and his team (Emma and Joshua) have been helpful and available to answer any questions we had. We were worried that we would not be able to sell our flat easily as our neighbour struggled to sell hers a few months ago. She used an online estate agent and found the process difficult. We had the opposite experience with Ludlow Thompson! We were able to sell the flat at the price we wanted and it went smoothly. They are great - they know their area well and the expertise really shows. If you live in Bow and need to sell your property use Ludlow Thompson!... Read more
Seller
19th Mar 2019 (5 years ago)
C Sam
Fabio took me through a viewing, very kind guy - the telephone service was good too. Very welcoming and professional company, I'd highly recommend... Read more
18th Mar 2019 (5 years ago)
C (Sero)
We have been looking for a rental for a while and Aaron Lukun has been super helpful for us, getting a good understanding of what we're after and making sure we waste our time. I would recommend them.... Read more
Tenant
17th Mar 2019 (5 years ago)
J Lumb
Aaron Lukun was helping us with our rental property search. I would like to highly recommend him. He was extremely helpful, efficient and supportive in finding the right place for us.... Read more
Tenant
16th Mar 2019 (5 years ago)
C Oluwole
Jesse is excellent at his job so professional and polite would recommend using if looking in east London... Read more
16th Mar 2019 (5 years ago)
J keogh
I absolutely hated house hunting until I met Alex! He managed to turn a really stressful task into a pleasurable experience. I would happily recommend his services to all my friends.... Read more
15th Mar 2019 (5 years ago)
J (Jay)
Alex was really helpful, friendly and professional at all times. He was super informative and helped us out greatly.... Read more
15th Mar 2019 (5 years ago)
J White
Great service from Alex, highly recommended. Friendly, informed and extremely helpful! Always looking extremely sharp as well!... Read more
15th Mar 2019 (5 years ago)
L McIntosh
Alex was an absolute pleasure to deal with in the search for our new home. We felt completely at ease with him, he was professional, knowledgeable and understanding of our needs. I can not recommended him enough. Amazing service, thank you Alex !... Read more
15th Mar 2019 (5 years ago)
D Molaee
Thank you to Alex Escott. He was very helpful, professional and always got back to us promptly.... Read more
15th Mar 2019 (5 years ago)
T Todorova
I had a great experience with Ludlow Thompson Bow so far - all the properties they’ve showed me meet and even exceed my expectations. My agent Luke Towning although still on training must be a great asset to the team - he answered all my questions regarding the properties we saw and sold all of them pretty well - would be a tough choice to pick just one.... Read more
14th Mar 2019 (5 years ago)
G Salerno
Thank you so much Aaron for your precious help!... Read more
12th Mar 2019 (5 years ago)
F Mallard
Superb service from Terence and his team, they are all a pleasure to deal with and did a great job selling our property near Victoria Park. Efficient and effective from the viewings to get us a great offer and even the legal help when the chain stalled. Thanks so much for all your help, highly recommend!... Read more
Seller
11th Mar 2019 (5 years ago)
S Saunders
Fabio and Emma were extremely helpful on my viewing, it ran very smoothly and they were very professional.... Read more
11th Mar 2019 (5 years ago)
J healthcare
Jesse was an excellent agent very well presented and patient was really helpful with market information he gave me... Read more
8th Mar 2019 (5 years ago)
N Stunna
Jesse was very helpful in my property search. was Informative and personable. Highly recommend . Thank you jesse... Read more
8th Mar 2019 (5 years ago)
Deola
Brilliant. Jesse was very helpful in our rental property search was very informative and very personable would highly recommend. Also he was extremely patient it has been awhile that I have received excellent customer service , I would highly recommend once again.... Read more
Tenant
8th Mar 2019 (5 years ago)
O Singh
Aaron Lukun was really helpful and efficient in the whole process. Many thanks.... Read more
8th Mar 2019 (5 years ago)
K Randall
Emma N. has been a brilliant help with my property search and is a true professional. She's down to earth and friendly, while being knowledgeable and not pushy! She gives London estate agents a good name!... Read more
8th Mar 2019 (5 years ago)
F Birley
Emma’s been incredibly helpful and really responsive through the entire process! Would highly recommend working with her ????... Read more
7th Mar 2019 (5 years ago)
N Shah
Emma has been an absolute pleasure to deal with. Definitely knows how to gain the trust of the client and always really really helpful. Thanks Emma for all your help so far and hopefully again for more purchases/sales in the future!... Read more
6th Mar 2019 (5 years ago)
N gandy
Extremely pleased with Ludlow Bows service. In fact, I had a period where I gave up using any other estate agents as theirs was so good.
I have only really been conversing with Emma who has genuinely been fantastic. Extremely polite and helpful and with an excellent industry knowledge. She was also more than happy to go out of her way to help out.
Would definitely reccommend.... Read more
6th Mar 2019 (5 years ago)
G Jones
Luke Towning is an absolute superstar, really took the stress out of our search! Couldn’t recommend him more.... Read more
6th Mar 2019 (5 years ago)
D pearce
Our agent, Luke Towning, was charming, informative, professional, enthusiastic and welcoming. We couldn't recommend him highly enough!... Read more
1st Mar 2019 (5 years ago)
J james
I've worked with Emma Nettleingham on a few transactions now and she has been lovely, efficient and very straight forward. Would recommend Emma every time!... Read more
19th Feb 2019 (5 years ago)
N Sharkey
Emma Nettleingam was an absolute star during the whole sale process - I couldn’t be more grateful for all her hard work and effort.... Read more
Seller
16th Feb 2019 (5 years ago)
Automatica
Terence is a very professional and patient agent... Read more
14th Feb 2019 (5 years ago)
T Blackburn
Good experience in a complicated market.... Read more
5th Feb 2019 (6 years ago)
V Manson
Excellent Service. From the beginning, Emma and Terrance handled the sale of our flat with professionalism. Terrance helped us with services not normally provided by a real estate agent that made the sale go smoothly. The communication and rapid responses to our questions were without equal. You cannot find better agents!... Read more
Seller
4th Feb 2019 (6 years ago)
P Laurent
Aaron Lukun was the agent who helped me secure my flat. He was very helpful, friendly yet professional. The whole process was easy and quick, would not hesitate to recommend!... Read more
Tenant
30th Jan 2019 (6 years ago)
P Park
Good experience with the company. Luke Towning was very friendly and helpful in viewings and searching out a new place!... Read more
18th Jan 2019 (6 years ago)
J Boyle
Had a great viewing with the lovely Luke T who was the most decent, well meaning bloke I have ever met in the industry. Throughout the viewing he was entirely professional, attentive and competent. As I say, a truly trustworthy agency in my books.... Read more
4th Jan 2019 (6 years ago)
W Taylor
Alex did a terrific job for us.... Read more
29th Nov 2018 (6 years ago)
M Johnston
Alex was very patient and efficient in resolving a somewhat long drawn out sale process. Both he and Ludlow Thompson have very attentive to my requirements, for which many thanks.... Read more
Seller
29th Nov 2018 (6 years ago)
S Marsh
Awful service... Read more
11th Nov 2018 (6 years ago)
A D
Emma Nettleingham and Terence Cunningham were impressive from the start go and understood exactly what was at stake. It was a difficult market to sell in but Emma and Terence were extremely confident and i should have listened to them. Instead, after few months , being impatient I decided to instruct “The silver overall best agent of the year”, such a mistake and loss of time, this experience only showed me how professional Emma and Terence were and proved that they were the best in this market for the area . I went back and got my property sold , they kept me informed and were helpful all the way through. Special thank to Emma as she kept being persistent in getting viewings and make it happen. A solid team that is competent and efficient and kept their promises !!!
Five star is a minimum, clearly If you want to sell or buy , better to have them on your side... Read more
Seller
4th Nov 2018 (6 years ago)
M Falk
I would definitely recommend LudlowThompson and Fabian's lettings team. They are very professional and were very patient helping me find a tenant. They always got back to me quickly when I had questions, listened and communicated clearly.... Read more
Landlord
2nd Nov 2018 (6 years ago)
B Patterson
Emma was amazing from start to finish! She really cares about what she does and looks after her client's needs. She found me a buyer within 6 weeks and at a price I was happy to sell at! Thanks Emma and I am happy to recommend you in future!... Read more
Seller
2nd Nov 2018 (6 years ago)
M Sinka
Jesse was very professional when dealing with him found us a property really quickly and dealt with my son in a great way. Thank you Jesse.... Read more
26th Oct 2018 (6 years ago)
Debrae.
Jesse was very helpful with our search. Friendly, informative and professional all the way through even though we did not find a property with him. Thanks again... Read more
26th Oct 2018 (6 years ago)
A Choudhury
Emma Nettlingham and Terence Cunningham handled the sale of our flat. They were both amazing, very professional. They marketed the flat very well to buyers and got a great price for us in an uncertain market.
We had more dealings with Emma than Terence and so, single out Emma for special praise because she was persistent, patient, professional and always friendly.
She handled the viewings really well and brought attention to all the positives of our flat to the attention of the buyers.
Where she excelled particularly however was in handling the buyer, me and the lawyers for both parties over a difficult period up to and including the exchange date. As an experienced negotiator, she walked the narrow path of keeping everyone on board when tempers and emotions were at breaking point.
Emma and Terence come at a price over the internet based companies. But they certainly proved their worth. I would highly commend them.... Read more
Seller
18th Oct 2018 (6 years ago)
D Vinod
I had a pleasent experience dealing with Ludlow Thompson, Jesse Oteri was extremely helpful and dealt with my tenancy promptly and efficiently. He’s an asset to the company .. very pleased :)... Read more
Tenant
14th Oct 2018 (6 years ago)
S Sinka
Jessie was very helpful to my.family he find quick house to my falmily.thank u all... Read more
13th Oct 2018 (6 years ago)
A L
We all know how difficult it is to find a nice property, managed by a professional agency, fair price without get a ton of lies and arranged pictures. Jesse Oteri changed completely my point of view. Helpful, trustable, honest, Jesse made this hard time for me easier, quicker and better. His service was even better that I expected from a real estate agent, I am delighted to have dealt with him and recommend him to everyone in 100 percent.... Read more
13th Oct 2018 (6 years ago)
A Kester
Had the worst experience ever. I booked a view, travelled from Morden to Blackwall and they called me 5 mins before the view telling me that is not possible to see the property.
Don't waste your time.... Read more
11th Oct 2018 (6 years ago)
W Martin
I highly recommend Terence Cunningham at Ludlow Thompson, who worked very hard to secure a successful sale for me of a 3 bedroom property in Stepney Green, achieving a good price and a speedy transaction despite uncertain market conditions and a non-straightforward transaction. He was consistently pro-active and energetic in seeking to get the best resolution.
I also had a very good experience with Emma Nettleingham from Ludlow Thompson’s Bow office, who was very helpful in securing a quick and smooth sale of a 1 bedroom property in Poplar. I was very happy with her professionalism and with the result that was achieved.... Read more
Seller
28th Sep 2018 (6 years ago)
E Murphy
Emma Nettleingham helped us to find and later buy our first home. She was very friendly and professional and was always contactable. We are extremely pleased with the service she provided and would highly recommend approaching her if you are looking for your new home!... Read more
Buyer
26th Sep 2018 (6 years ago)
K Walker
Quick sale and great service from Emma Nettleingham and Terrence Cunningham. Would recommend.... Read more
Seller
21st Sep 2018 (6 years ago)
G Faveri
Thanks to Jesse we’ve been able to find a great flat just in a few days!!... Read more
20th Sep 2018 (6 years ago)
S Rahim
Emma Nettleingam was the agent I was liaising with for my property purchase. She was extremely helpful from the beginning right through to completion. She literally was just a phone call away from any concerns or enquiries I had in relation to the process. Honestly couldn't have asked for anything more. I definitely would recommend working with her, you wouldn't have any complaints!... Read more
Buyer
17th Sep 2018 (6 years ago)
Z Walker
Jesse Oteri at LudlowThompson has once again been really helpful and supportive. He took all my calls and answeres all my questions with patience. I am thankful that Jesse helped to get a replacement tenant for my unit.
Jesse is a good point of contact for all your questions at the LudlowThompson Bow office. Thanks Jesse. Really appreciate it.... Read more
Landlord
17th Sep 2018 (6 years ago)
P Cole
I worked with Emma Nettleingham and Terence Cunningham on my recent property sale. Both were very professional, helpful and accessible, and found me a buyer within about 3 weeks of instruction. I would highly recommend them!... Read more
Seller
14th Sep 2018 (6 years ago)
D Atanasov
Although this is the agency with one of the most expensive rental fees on the market, Jesse Oteri made the "pain" less by being a great agent I've ever dealt with by far. Responsive, professional and helped us win an offer on our latest apartment and the whole process went very smoothly. Thanks a lot!... Read more
Tenant
14th Sep 2018 (6 years ago)
A dikshit
For Jesse Oteri: Jesse is one of the best Estate agents I have dealt with. He knew exactly what I was looking for. Showed the best option suitable for me, and sealed the deal at fair price. The process very smooth and Jesse helped in all possible ways. I highly recommend his services.... Read more
8th Sep 2018 (6 years ago)
B Wright
Very impressed by local market knowledge and efficient and careful preparation of sales particulars which helped land an early offer... Read more
Seller
6th Sep 2018 (6 years ago)
M Michaelides
Jesse Oteri was very helpful throughout the process.... Read more
3rd Sep 2018 (6 years ago)
L Cottrell
Good experience, would use again.... Read more
2nd Sep 2018 (6 years ago)
M Mroz
Jessy Oteri made sure everything was perfect! Very quick turnaround and very professional... Read more
1st Sep 2018 (6 years ago)
C Polidori
Jesse was extremely helpful with our search for a new place. We made an offer on a property with him which fell through but he was very sympathetic and tried really hard to find us something else. Unfortunately, he had no other properties matching our criteria. Just wanted to say thank you for your efforts and I would highly recommend him if you’re looking for someone determined to find what’s perfect for you!... Read more
31st Aug 2018 (6 years ago)
F Minana
Jesse was really helpful with our search. He even waited for 15 minutes when we were late for the viewing (sorry!). We didn’t end up liking the property that we viewed but Jesse took the time to explain the market to us and remained very professional. Thank you for your time, information and your patience!... Read more
30th Aug 2018 (6 years ago)
R Zapata
Me and my wife liked the professionalism of Jesse Oteri. He gladly accomodated us when we rescheduled the viewing of where we are currently living now even it was requested at the last minute. Jesse also guided us every step of the way during the lettings process. Couldn’t find a fault. Very good man!... Read more
Tenant
26th Aug 2018 (6 years ago)
L Wania
Been on the ball so far, transparent regarding price and possibilities. A little disheartened with communications with the landlord but nothing that Jesse is personally responsible for, so 5* to him.... Read more
Landlord
22nd Aug 2018 (6 years ago)
T Adamczewska
Adam Rosenberg was very lovely and helpful! Definitely recommend this branch.... Read more
17th Aug 2018 (6 years ago)
H Bell
First time renting and it was a breeze! Jesse Oteri was amazing in helping us sort out the tenancy and worked with both an efficiency and professionalism he should be proud of.... Read more
Tenant
14th Aug 2018 (6 years ago)
L pezzella
We moved into a place with Ludlow Thompson, and were helped by their agent Jesse. He was always on hand to help, and was always very dedicated to ensuring everything with our tenancy was going well! Definitely recommend... Read more
Tenant
9th Aug 2018 (6 years ago)
B Robinson
We had a very good experience on the search and then purchase of our flat with Ludlow Thompson and particularity with Emma Nettleingham Many thanks!... Read more
Buyer
6th Aug 2018 (6 years ago)
D Tortora

"Money Grabbing Attitude". AVOID
Absolutely unprofessional and time waster; they deliberately retained information from me just to ensure some 'back-up plan' to present the landlord to ensure their (shamefully expensive) fees are collected and not bothering to guarantee any sort of transparency and honesty.
I was interested in renting a a flat listed by their branch in Bow E3.
After discussing over the phone with the agent we have arranged a first viewing where they guaranteed I would have had the first slot available.
On the day of the viewing they have cancelled on last minutes as "the tenant did not want to give them access".
I understood the situation despite of the inconvenience caused to me in having to re-arrange another viewing.
I once again asked for the first available slot, which was guaranteed for me just 2 days later.
I once again took time off to attend the viewing. I called the branch in the morning to confirm and sent an email shortly after to confirm my attendance once more.
The agent sent me an email (did not even bother to ring my phone and speak to me) to inform me that an offer submitted the week before was accepted and the property was therefore taken off the market.... Read more
Tenant
6th Aug 2018 (6 years ago)
N Day

Not particularly impressed by the service that we received from ludlowthompson when it came to renting a property from them-- especially given the extortionate fees that they charged (over £250 per tenant). They should be known for three things: 1) being extremely pressurised; 2) mediocre levels of competency; 3) being obnoxious. Would hesitate to recommend to anyone.
1) Extremely pressurised: ludlowthompson decided that they wanted to complete on the property within a week and this meant they were absolutely relentless to the point of pestering when it came to wanting documents, filling out reams of referencing paperwork, and there appeared to be an expectation that you would stop everything to get it done to their timeframes. This included pestering guarantors despite being explicitly told not to contact them as the tenants were sorting it.
2) Mediocre levels of competency: we were told incorrect information around the referencing which lead to a complete scrapping and restart of the process two days before their dictated completion date. After moving in, we were told that we have been told that we didn't pay rent in a clerical error but after having to prove to them that we had indeed paid, we didn't receive an apology. Also we have been sent multiple contradictory copies of the Deposit Protection Certificate.
3) Being obnoxious: I have been inundated by spam emails from them advertising positions in their company. Their agents have been frankly bordering on unprofessional in trying to get a review/feedback about the experience (several emails and a WhatsApp to our personal phones?!)... Read more
Tenant
2nd Aug 2018 (6 years ago)
P allevato
Had a really good time experience with Shalarm Creary, he has been very carry and helpful! Terence Cunningham has help me sooo much closing my deal, amazing good professional !... Read more
1st Aug 2018 (6 years ago)
J Tan
Very professional letting agency, very friendly and helpful agent (Jesse Oteri)... Read more
Landlord
21st Jul 2018 (6 years ago)
P Henderson
Incredible service from Jesse Oteri, everything went smoothly, highly recommend!!... Read more
21st Jul 2018 (6 years ago)
J Roberts-Scott
Really good experience with Jesse... Read more
17th Jul 2018 (6 years ago)
C Blaize
Jesse was fantastic! Super efficient, super professional would highly recommend!... Read more
12th Jul 2018 (6 years ago)
C McPherson
Jesse from LudLow Thompson took particularly good care with us, such a lovely gentleman and really helped us get the place we wanted. Highly recommended.... Read more
Tenant
11th Jul 2018 (6 years ago)
G Malvisi
Jesse and Raquel have been fantastic today, they've definitely saved my a*s!... Read more
9th Jul 2018 (6 years ago)
M Melodia
Jesse Oteri was very professional and made our moving transition smooth as possible. Great personality and charisma too... Read more
Tenant
20th Jun 2018 (6 years ago)
B Myers
I have had the pleasure of working with Terence and the team for the past 9 months . They are all very hard working and customer care is there number one objective. From my experience the hard work and professionalism shown by Terence and the team is fantastic i would highly recommend them.... Read more
15th Jun 2018 (6 years ago)
O Inniss
Jesse was brilliant at guiding us through the process of securing the flat within the tight schedule. He was brilliant at negotiating and remained professional and efficient throughout! I highly recommend this Estate Agent and Jesse also.... Read more
Tenant
8th Jun 2018 (6 years ago)
D Strang
Big thanks for Jesse and Joshua, a service what you'd expect when you're moving! Real problem-solvers even out of working hours. Highly recommend the Bow Rd office.... Read more
31st May 2018 (6 years ago)
K Bikmen
I worked with Emma and Terence, they were very professional, efficient and punctual. At the end I ended up not buying from them but I had a very good experience overall. Truly recommend.... Read more
31st May 2018 (6 years ago)
D Lee

Terence and Emma at Ludlow Thompson did a great job of selling our 2-bed flat in Bow.
We had previously attempted to sell through an online estate agent but in the prevailing market, this didn't get us an offer we were prepared to accept. Terence had made a very convincing pitch to us previously so we turned to Ludlow Thompson to help.
Terence gave useful advice on how to best present the property. All the viewings were arranged efficiently giving us time to get the place ready. An acceptable offer was received within a 2-3 week period, and I was confident the team were looking after our interests well.
There was plenty of communication throughout the process. They always responded quickly to emails and phone calls, and their communications were always friendly and helpful. Emma was also highly rated by the estate agent on our vendor's side for being great to work with.
They clearly did a good job of managing our buyer's expectations when the process drew out for longer than we'd hoped, which helped to reduce risk on our side.
I would happily use them again.... Read more
Seller
30th May 2018 (6 years ago)
C Nardi
Jesse from LudLow Thompson was very efficient in helping me find a new flat to rent. He was honest and nice, always ready to help me and my flatmates in any stage of the process from the first flat viewing to the signing of the contract.
I would recommend getting in touch with him if you are looking for a really good agent.... Read more
Tenant
18th May 2018 (6 years ago)
M Niko?ajuk
I am very happy with a service provided by Jessie. He shown us a house and within one week we moved in. Very enthusiastic and professional person. Highly recommend Bow office.... Read more
Tenant
11th May 2018 (6 years ago)
A Manchester
Have been using Terence for sales for a number of years and always provides an excellent service and gets the job done professionally
Cannot Recommend highly enough, Thanks for all your hard work... Read more
Seller
1st May 2018 (6 years ago)
J Holmes
Dealing with Terence and Shalarm has been a pleasure. They have a done a good job from marketing, viewings, offer negotiation to completion and helping with progressing the sale as needed. Will use them again for other sales in the area.... Read more
Seller
1st May 2018 (6 years ago)
I Munhanga
Jesse Oteri is by far one of the most professional and outstanding agents I've come across. He handled everything with precision and the transition was smooth. Jesse is exactly what Ludlow needs.... Read more
30th Apr 2018 (6 years ago)
T Dagnaud
Jesse was our agent and was absolutely amazing to us. He helped us find the perfect flat and was very flexible available and helpful. Highly recommended... Read more
Tenant
30th Apr 2018 (6 years ago)
C Dragan
Jesse was very efficient and was beyond helpful with the whole process! Highly recommend.... Read more
30th Apr 2018 (6 years ago)
M Negoita
Jesse is an excellent negotiator. He was really helpful throughout the process and a pleasure to work with. Definitely recommend... Read more
30th Apr 2018 (6 years ago)
T Bharj
Emma Nettleingham has been a great help in our property search increasing the number of properties we hold on our portfolio. Thank you for your help, and we look forward to purchasing further properties with you in the near future.... Read more
Buyer
3rd Apr 2018 (6 years ago)
E Phillips
My partner James and I have been dealing with Joshua for our property search - he’s been excellent! Very friendly and professional.... Read more
25th Mar 2018 (6 years ago)
J Evering
I’ve had to pleasure of dealing with Joshua at LudlowThompson’s Bow office. He’s been actively keeping me updated with properties and showed me quite a few too. My criteria is admittedly specific but he’s always managed to send properties matching what I’m looking for. I would definitely recommend him as he is a great ambassador for the company.... Read more
25th Mar 2018 (6 years ago)
O Wincey
Jesse was extremely helpful with the search for our party. He was always readily available and happy to show us any properties that matched our criteria. I would highly recommend (which I have to a friend of mine) using him if you’re planning to rent within the east London area. Thank you so much Jesse.... Read more
Tenant
24th Mar 2018 (6 years ago)
S Ross
I used LudlowThompson Bow last month to help find me a property and had the pleasure working with Joshua. His customer service skills were brilliant and was a pleasure to work with unlike other estate agents we’ve used. He’s a great representative of the company and would definitely recommend him and Ludlowthompson.... Read more
9th Jan 2018 (7 years ago)
V Kay
I found Michael at ludlow thompson was very, very helpful with my property search, and I would recommend him and the team at ludlow thompson to anyone looking to live in London.... Read more
5th Jan 2018 (7 years ago)
J Celebioglu
Avoid. If you email them you will be spammed by different people even if you explain that you are no longer interested.... Read more
8th Dec 2017 (7 years ago)
F Miah
Brilliant service from the Ludlow Thompson team, who sold my fathers property recently. They know the area and market very well. We instructed two agents to market the property but Terence's team was head and shoulders above the others. They had lots of interest and their feedback and attitude was excellent. They secured a cash buyer and all things completed quickly. Great work from all!... Read more
Seller
28th Nov 2017 (7 years ago)
A Thompson
I’m very impressed with Terence and all his team, their performance was impeccable as they managed to sell my property within two weeks, which was extremely impressive as I was told it was a slow market at the moment, I was even more impressed that they were able to complete the whole sale within 3 weeks. Highly recommend anyone looking to sell in East London, fantastic service, thank you!... Read more
Seller
28th Nov 2017 (7 years ago)
S Dizzle
When they want to talk to me, it's non stop calls and emails. Now, when I want to know where my deposit is (almost £3k, they are literally avoiding me. The woman handling our account will not answer her phone. Useless. Avoid. Search for them on Facebook to read other people's similar stories...... Read more
Tenant
19th Sep 2017 (7 years ago)
A Rasijeff
Jesse was a great help in figuring out what was important to me as a tenant and understands the importance of finding the right rental for the individual. A great communicator, Jesse was able to coordinate plans by email, phone and text (sometimes simultaneously) to suit my busy, last minute viewing schedule.... Read more
Tenant
31st Aug 2017 (7 years ago)
M Hameed
My letting agent was Jesse Oteri - absolutely brilliant guy, superb service and he worked really hard for a great result all round. 10/10!... Read more
Landlord
25th Jul 2017 (7 years ago)
R Gerlei
Very helpful and supportive team would highly recommend them, especially Jesse. Thank you everyone ????... Read more
17th Jul 2017 (7 years ago)
L Majecklova
Jesse handled our moving in process so professionally! If you ever use Ludlow Thompson in Bow, London I recommend dealing with Jesse. He is brilliant!... Read more
Tenant
29th Jun 2017 (7 years ago)
L vojir
Smooth letting... Read more
Landlord
23rd Jun 2017 (7 years ago)
C Whitehead
Despite some tricky circumstances that I and my prospective flatmates were trying to find a rental property in, they were great. Stayed in after hours to answer our long lists of questions, were easily contactable by email (and quick to respond), and just made what could have been a nightmare very easy for us. (They also have nice air-conditioned offices, which was nice during a heatwave)! Certainly, to rent, would definitely recommend.... Read more
Tenant
22nd Jun 2017 (7 years ago)
A Kotcher
This I should my second time working with Terence and his team and I'm extremely happy with their service and market knowledge. I first worked with him to sell my house a while ago and I found his knowledge and work ethic amazing. I then contacted him again when I decide to invest in a buy to let as he was so easy to deal with. We just completed and I'm so happy with the property and the way he made the process so painless. A great chap to work with!! Thanks Al... Read more
Landlord
12th Jun 2017 (7 years ago)
N Schwartz
If you want to work with Ludlow Thompson, demand to work with Emma. She truly cares about the people on all sides and lacks that horrible, pushy mentality that you get with some estate agents.
She will go above and beyond her call of duty to ensure that you are looked after - even through a stressful process!
I would recommend Emma to any potential buyer.... Read more
9th Jun 2017 (7 years ago)
A Shatova
really bad experience. poor customer service, bad communication with the landlord and the agency which delayed the whole process dramatically, very high fees for everything, very unprofessional. avoid !... Read more
Tenant
9th Jan 2017 (8 years ago)