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HouseWorth
© GetAgent Limited 2025
- Harry Harper - Roath
Harry Harper - Roath
Closes at 5:30pm
85 Cathays Terrace, Cathays, Cardiff, CF24 4HT
Looking to sell your property? Why choose Harry Harper Estate Agents? Where family values meet five-star service. As a family-run, award-winning agency, we prioritise exceptional customer care above all else. We showcase your home like no other, with professional photography, captivating video's, 3D tours, detailed floor plans, stunning twilight photography, and aerial drone footage. We pull out all the stops to ensure your property stands out. Let’s make your listing the star of the show!
Opening hours
- Monday 9:00am - 5:30pm
- Tuesday 9:00am - 5:30pm
- Wednesday 9:00am - 5:30pm
- Thursday 9:00am - 5:30pm
- Friday 9:00am - 5:30pm
- Saturday 9:00am - 5:30pm
- Sunday 10:00am - 4:00pm
View all details
Accreditations
Harry Harper - Roath Reviews (139)
Have you used this agent?
82%
2%
0%
1%
15%
All (139)
Seller (27)
Buyer (14)
Landlord (5)
Tenant (36)
General (57)
A Griffiths
We have recently had a very positive experience with Harry Harper Sales & Lettings. We have viewed several properties with different Estate Agents recently and Sean was a breeze to deal with, by far the most positive experience. He was very understanding of our position, attentive, easy to communicate with and answered all the questions we had. Thank you for your help, we were very impressed and hope to work with Sean again in the future.
26th Jun 2025 (13 days ago)
P Angel
Had a fantastic experience with Harry Harper Sales & Lettings. Sean was incredibly helpful throughout—he really listened to what I was looking for and found me the perfect property. Both Sean and Ben kept me well informed every step of the way and made the whole letting process smooth and quick. Highly recommend Sean and the team at Harry Harper!
27th May 2025 (6 weeks ago)
A tosin
I started renting with Harry Harper in December 2024 and it has been awesome. The team has been amazing and maintenance issues raised were duly noted and resolved quickly. Special thanks to Brian Fakir who is always there to listen and get it all sorted????????. Thank you to Benjamin Churchill as well who is always there to fill in the gap when needed to make sure the tenant gets the satisfaction they deserve even if the person supposed to sort it out is not available at the time. I have indeed enjoyed renting with you????????????????????????.
Thank you Harry Harper.
Tenant
26th May 2025 (6 weeks ago)
T Projects
What an amazing Agency - so quick to correspond on all aspects of the Business - definitely will speak with them next time too
16th May 2025 (8 weeks ago)
T Osadebay-Ike
I just want to thank both Ben and Brian. It’s always hard when people never consider people with extenuating circumstances but they did and for that reason I am forever grateful! Will definitely be recommending them to friends looking for a home
16th May 2025 (8 weeks ago)
N Mannion
Myself and my partner met Ben Churchill yesterday to view an apartment. He was outstanding in his dealings with us. We have looked at a number of properties with various Estate Agencies and I can honestly say, Ben was the most engaged and helpful agent we have met so far. He took the time to understand what we were looking for, he suggested other properties that might be worth our while looking at and he had all the information we needed about the property we were viewing. We left the appointment with all our questions answered about both the property and the area. An excellent experience all round! Thanks Ben.
10th May 2025 (9 weeks ago)
Anonymous Tenant
Cannot recommend Harry Harper highly enough! Being a first time landlord with no idea on how to get started renting my property, they were and have continued to be super informative, supportive and always on hand to reassure & answer any questions I have. Even when the pressure was on with a tenant leaving early, they somehow managed to find a new tenant & have contracts signed within 24hrs of listing. Outstanding service from the team! Thank you again for all your help & support :)
Tenant
5th Apr 2025 (14 weeks ago)
A Evans
Very helpful, very prompt and very polite! Would recommend!
1st Nov 2024 (8 mo. ago)
A M
My second time renting with this agency and its been a fantastic experience. The team was responsive, helpful and made the process incredibly smooth.
Tenant
30th Oct 2024 (8 mo. ago)
M Lobb
Huge thank you to the HH team. Helped us sell our property and get around every obstacle. Would highly recommend! Lovely team to work with.
Seller
26th Oct 2024 (8 mo. ago)
R Griffiths
Many thanks to Karan at Harry Harper for her insight, advice and great service which helped sell our house promptly to a good buyer. Would use Harry Harper again in the future.
Seller
24th Oct 2024 (8 mo. ago)
A Djordjevitch
Amazing communication throughout the selling process.
Nothing was to much trouble.
Highly recommended
Seller
16th Oct 2024 (8 mo. ago)
R hewings
Karan was very disrespectful and unprofessional bringing up her leak in the ceiling. I did not get my desired idealistic property. Due to her being a Karan. Black hearted like the rest of them… Avoid using this letting agency at all measures.
I’m certain if I had gone with any other letting agency they would have got me in the property.
I felt belittled and threatened by her attitude towards me & I’m convinced that she didn’t try her best to explain my savings to the landlord or my start date for my job. I am now left homeless. When I start work in 2 weeks time. With no place to keep my bike. Stop removing my review. As I have been nothing but factual and honest about my experience.
Tenant
1st Oct 2024 (9 mo. ago)
L Cheng
Karan and Benjamin were hugely helpful and supportive in helping me to sell my property. They are proactive and highly responsive. I recommend them without reservation.
Seller
18th Sep 2024 (9 mo. ago)
H Hobson
We needed to sell our flat at Victoria Wharf. Karan had a wealth of experience with the development having sold her own properties there. Our apartment was put on the market quickly and the sales details attracted buyers very soon afterwards. We had a full asking price offer after 2 days. Although the sales process was slow due to circumstances outside Karan's control, she kept us updated and helped where possible. She was proactive, responsive and gave good advice throughout the process.
We finally completed and were happy with our experience with Harry Harper Sales & Lettings
Seller
23rd Aug 2024 (10 mo. ago)
L J
don't rent from these people
the positive:
Brian. Literally just Brian. He's the only one I felt actually cared. Bernard (our actual Landlord) was also pretty good.
The negative:
To begin with, our boiler was broken throughout the winter season. It took me requesting several times for them to even respond. It kept breaking after their 'repairs', and each time it took me literally nagging them to actually fix it. By the time they actually fixed it, it was getting warmer (around March). This was ongoing for months and started at the end of Autumn, around October.
At the start of our tenancy, our oven broke. This meant we could not prepare any food other than stuff on the hob. They repeatedly, over the course of the next two weeks, told us that they sent someone to fix it, nobody did, until I reminded them of their obligations under the contract. The same day I sent that email the 'electrician' was conveniently available and sent, which is apparently who we were waiting on. Confusingly, the 'electrician' was our landlord, making me wonder what exactly took so long given how we had nothing to cook with.
One of my housemates moved out midway through a tenancy. Harry Harper kindly found us a replacement, however then decided to send my personal information out to this complete stranger without my permission or even telling me that they had done so. Upon me speaking 1-1 with the agent involved, she said quote "I've done this with hundreds of students before and nobody cared". I wasn't particularly happy, given how loose they played with my rights under the Data Protection Act.
Another point would be that often they sent people for maintenance, but never informed us and said people were just given the keys and walked with no announcement.
EDIT: In the interest of fairness I've been informed the reasoncfor the below was because of a third party system error, beyond Harry Harper's control. However none of this was communicated to us.
We moved out on the 28th of June. Harry Harper has repeatedly ignored us when it comes to returning our deposit. We have not even had a check out email, nor have we had any communication at all with Harry Harper. I had sent 4 emails and, at one stage, was calling daily to beg them to return our deposit. They repeatedly ignored and refused to work with us, and if we don't receive a response by tomorrow (9th August) I'm going to have to make a statutory declararion. On the rare occasion I managed to get through on the phone, I either got through to someone who is new (and asked if we had moved out yet, over a month after our tenancy had ended) or someone else, both of which said "I don't know whats going on, it isn't my job". Brian at least told me it was with accounting, and had the decency at least to try and help where he could.
Do not rent with Harry Harper. They have been the most frustrating and stressful group I've had to work with. They have no regard for their student tenants, and they seemingly spend more time responding and getting angry at reviews than they do actually doing their job.
I assume they treat their customers for houses better than their tenants, and I suspect a large part of this is that they see students as a way to get easy money, and don't expect the pushback when basic things in the house don't work.
Tenant
15th Aug 2024 (10 mo. ago)
I Toth
They made our life a living hell.
We rented with them for 4 years on Taff Embankment and here are some of the issues we had to endure:
- No hot water and heating for a month during winter. We spent Christmas without heating and hot water.
- Water leaking through the ceiling and electrics for 3 months. The first few weeks we moved in water started pouring through the ceiling. Despite sending numerous emails and calling they failed to repair it for 3 months. Buckets were filling up with water.
- They claimed the flat was professionally cleaned when we moved in yet we found a used sanitary pad in the bathroom. Everything was covered in dust and grease and we had to clean for hours to bring it up to an acceptable standard.
- Mushrooms growing on the walls. There are mushroom growing on the walls in the hallway. We cleaned it regularly but they grow back because they don’t fix the water leaks.
- Walls are covered with black mould. Same story as with the mushrooms.
- Black rats running around inside of the flat and walls. Rat’s have been an issue in the last 2 years because they didn’t fix the wholes in the house. They told us we have to deal with the rats after the council came and identified several entry points that are literally wholes in the walls where the rats can get in. The council pest control also clarified they found our flat clean and the wholes need to be fixed. There were constant screeching and scratching noises from behind the walls and when we actually saw a black rat inside the flat we decided to move out. Only then they filled the wholes in with expanding foam.
- Water leak through the carpet. The rats chewed the water pipes multiple times causing water leaks. There was a leak where the water flooded the carpet and we just couldn’t clean it even with industrial carpet cleaner we rented. The smell was intolerable.
- Not getting back our deposit. We moved out two months ago and our contract ended 25 days ago and we don't know what's going on with our deposit. They refuse to tell us how much we can expect and lied about initiating the process with DPS.
To summarise, dealing with this agency was infuriating, the worst we have ever experienced. Save yourself from the struggles we went through and find another agency. Definitely don’t rent any of their properties on Taff Embankment.
Tenant
25th Jul 2024 (11 mo. ago)
T Lukács
Terrible agency to rent from. They don't carry out maintenance until you threaten to go to environmental health or the council. Don't rent their property on Taff Embankment 18 B if you want a rat free home.
They try to blame you for everything as a tenant. Be prepared to get charged for end-of-tenancy cleaning no matter what.
Mice, mushrooms on walls, leaks constantly. No hot water for an entire month during winter.
Tenant
23rd Jul 2024 (11 mo. ago)
SHMUSIC
### Exceptional Service from Harry Harper Estate Agents
I recently had the pleasure of working with Harry Harper Estate Agents for the sale of my property, and I am beyond impressed with their exceptional service from start to finish.
From the initial consultation, it was clear that Harry Harper had a deep understanding of the local market. They provided a realistic and well-informed valuation of my home, and their marketing strategy was highly effective, generating significant interest and numerous viewings in a short period.
Communication was a standout feature of my experience with Harry Harper Estate Agents. The team kept me informed at every stage, promptly returning calls and emails, and providing clear updates on the progress of the sale. This level of transparency and responsiveness made the entire process smooth and stress-free.
Harry Harper's team went above and beyond in terms of customer service. They were always willing to accommodate my schedule for viewings and proactively provided feedback from potential buyers. Their negotiation skills were outstanding, securing an offer that exceeded my expectations.
In addition to their professional expertise, the team at Harry Harper Estate Agents were genuinely pleasant to work with. Their friendly demeanor and positive attitude made what can often be a stressful experience much more manageable.
In conclusion, Harry Harper Estate Agents delivered an outstanding service that exceeded all my expectations. Their dedication, professionalism, and exceptional customer care make them a top choice for anyone looking to buy or sell property. I would not hesitate to use their services again in the future and wholeheartedly recommend them to others. Thank you Ben and Harry Harper Estate Agents, for a job well done!
Seller
21st Jul 2024 (11 mo. ago)
G Vaughan
I had a builder to my house today to repair broken decking. What a fantastic job nick did!!!! fast,efficient clean .I would highly recommend him for any further work.
30th May 2024 (1 year ago)
M Morris
Very happy with the service we’ve received. We have purchased one property through Harry Harper and lease two properties with them and everything has been smooth and effective. For me, communication is the absolute key factor with property agents, and they do really well on this front.
2nd May 2024 (1 year ago)
J White
Disappointing customer service as a potential tenant. I had a viewing at a property, and was advised to email any queries about the property, which I did that evening. As I didn't receive a response, I sent the same query to another 3 email addresses I had over the next few days, to which I received no response. The property was then removed from their website, reappearing about a week later saying it had been let.
Tenant
4th Apr 2024 (1 year ago)
J Spencer
Very helpful staff. Were as eager as us to make the rental property our new home.
Thank you team x
Tenant
1st Mar 2024 (1 year ago)
M Rabbitts
Right from the off I knew Harry Harper were a top tier agent and an agent I'd enjoy working with. Communication was first class, they kept me updated throughout the whole process. Nothing was too much trouble and they were always there if I had any questions - they were incredibly patient. I've since recommended Harry Harper to a couple of friends and family who are thinking of selling this year - Thanks again guys and good luck in 2024!
Seller
3rd Jan 2024 (1 year ago)
J Johnson
Our experience with Harry Harper as students has been dispicible. Harry Harper treats students with a lack of respect. We rented a 3 bed house with HH and as we moved in we noted many issues with the house itself. We forwarded these issues to the appropriate agents very early into our tenancy, yet they were not acknowledged, rectified or fixed.
There was a prominent issue with damp and mould, which caused the kitchen ceiling to decompose and fall through, leaving a hole in the kitchen ceiling and the floor in one of the tenants room also. This was the main issue forwarded to the agents at the start of our tenancy, yet nothing was fixed until the ceiling collapsed in March. This is clear proof that our health and safety needs were seldom cared for or acknowledged by the team at Harry Harper.
The communication skills from Harry Harper were a prominent issue throughout our entire tenency, as our emails were regularly ignored and dismissed by team memebers. We believe they dismissed our emails, needs and issues due to our student status, therefore they believed they could treat us differently to other tenants and renters. We would not recommend Harry Harper due to a culmination of reasons, which have proved to be detrimental.
Tenant
25th Jul 2023 (1 year ago)
F Garcia
I had a smooth and fast processing with them. All of the staff are accommodating and responding fast with my inquiries.
27th Jun 2023 (2 years ago)
Monique
Excellent communication , Brian is very proffessional and straight to the point.
Keep up the good work.
23rd May 2023 (2 years ago)
C Rhiannon
As a first time renter, This is the best first time experience I’ve had in a while, my letting agent Arran has been very attentive, supportive and very helpful throughout my whole move. As a new agent as well I give himself and the company a 5 star for all the amazing things they have done for us. Highly recommend :) and thank you very much.
Tenant
16th May 2023 (2 years ago)
T Aga
This is my first time to get assistance from a letting company in UK so it is kind of unnerving for me, but Arran and Ben made me feel comfortable and they've been very accommodating and helpful.
Tenant
30th Mar 2023 (2 years ago)
Ben
Terrible communication, rude staff and all around terrible
28th Aug 2022 (2 years ago)
C Phillips
Having worked with Ben at Harry Harper I have been truly amazed by his knowledge and expertise. He really knows his stuff and I look forward to working with him in the future
25th Jul 2022 (2 years ago)
A Mackay
Ben is always so helpful and is a true property professional. Knowledgeable and passionate about customer service.
25th Jul 2022 (2 years ago)
J Ward
Customer support was fantastic, I couldn't be happier with the service provided me with. Benjamin was very helpful and knowledgeable, clearly an expert in his field, he very kindly donated an hour of his time to assist me and making sure everything was very clear and understandable. Much more than a Five Star Service!!
25th Jul 2022 (2 years ago)
L Harvey
I am immensely grateful to Brian for being so helpful over the past few weeks. He’s been an amazing support to us in finding our new home. Brian has been professional and helpful through the entire process and quick to reply to emails and phone calls so thanks again Brian, you’ve been amazing!
Buyer
25th May 2022 (3 years ago)
H Pleace
Had a valuation with Melissa yesterday.
She was so professional...clearly knows her job very well. Very friendly..easy to talk too. Happy to answers all the questions that I had throughly. I've met a fair few estate agents but not like Melissa first impressions were spot on. Thank you.
11th May 2022 (3 years ago)
E Beattie
Overall Pretty good.
The process of signing a tenancy was complicated; "canopy" may be the worst system I've ever encountered. We didn't get our inventory until we were 2 months from moving out. They did respond quickly when our boiler needed maintenance.
Rhys on the other hand was very professional. He handled the viewings for the prospective new tenants. He was very respectful of our space while showing people around and was very friendly the whole time.
Tenant
11th May 2022 (3 years ago)
B Fakir
Check out the glowing Google reviews
10th May 2022 (3 years ago)
C Barnett
My partner and I had a viewing with Brian yesterday and he was just lovely. Very friendly and made us feel comfortable, answered all our questions and while he guided us in looking around also left us to take things in too. He’s been very prompt in replying to emails before the viewing and since, just an all around great experience with him!
26th Apr 2022 (3 years ago)
L Cornelius
I just had to leave a review....
Brian I am leaving this for you. You're professional, friendly and incredibly helpful.
What an absolute pleasure to talk with you and get lots of help and advice with my move to Wales hopefully very soon.
Thank you so much.
19th Apr 2022 (3 years ago)
F Peaches
Brian has been ever so helpful over the past few days,
responding quickly to my emails and helping me on my search for my next uni house!
thank you for being one of the most helpful and friendly estate agents i have spoken to in cardiff??
Tenant
7th Apr 2022 (3 years ago)
S Cull
A lovely lady named Mel has been an absolute superstar in helping us for our dream home!
She has remained in contact for a couple of weeks regarding the property we liked. Absolutely amazing worker! Can’t recommend her enough!xx
Buyer
17th Mar 2022 (3 years ago)
J bevan
Mel has been an absolute star throughout the whole process of buying our first home!
As a first time buyer I had no idea where to start. Mel recommended an amazing mortgage broker and solicitor which also saved me from any hidden costs
When ever I had a question or if a problem came up she was always there to help, including emailing solicitors on my behalf when things got a bit slow
It has made the stressful process of buying our first home so much easier!
We could not have asked for anyone better, she really has gone above and beyond to help us out!
Buyer
10th Feb 2022 (3 years ago)
nichen007
The staff made the process of letting the property very easy and convenient.
Whenever we had issues, the manager, Ben was quick to respond and arrange it to be fixed.
The landlord made repairs available when requested and keeps the property in very good shape.
The pricing is a bargain for a room with bills included.
Overall great customer service and a wonderful experience. Would definitely recommend.
Tenant
5th Feb 2022 (3 years ago)
C Taylor
I thought the laws had changed about pet owners and a valuable reason has o be given in refusal. Very let down.
15th Oct 2021 (3 years ago)
Robyn
Abigail was lovely and very helpful with answering all our questions! She made the whole experience easy and simple! Would definitely recommend :)
14th Sep 2021 (3 years ago)
O Goulbourne
Looking for a place to share with a couple of friends and they have been amazing and accommodating ! Made the process so easy
14th Sep 2021 (3 years ago)
T Cody
Dealt with Abigail for a rental property. Was lovely when taking us around the property and answered any questions we had. Responded quickly and made us feel confident within the renting process. Kind and professional company. Would use again.
Tenant
14th Sep 2021 (3 years ago)
L Jefferies
Sarah has been so professional, helpful, communicative and supportive when buying a property with Harry Harper! During the viewing she was approachable and knowledgeable. She has put us at complete ease through the buying process and we would like to thank her in helping us buy a house! Looking forward for everything to go through Definitely recommend Harry Haper to buy and I am sure to sell with! Thanks again
Buyer
1st May 2021 (4 years ago)
J Solomon
Moved out of a property in January - deposit dispute STILL not even sent to DPS. Attempted to claim for things that were already wrong with the property. Weeks to reply to an email (if you even get a response) and don't return phone calls. Avoid like the plague.
Tenant
16th Apr 2021 (4 years ago)
L Coote
Sarah has been everything you want in an estate agent- informative, communicative, supportive when things have been really stressful, and straight talking when it’s been required. Thank you so much Sarah, we are so happy we sold our flat with you and we would definitely approach you again if we sell in the future.
Seller
7th Mar 2021 (4 years ago)
S House
I've worked with many estate agents over the years and harry harper are amazing!
Sarah howe was such a genuine person and really easy to work with, nothing was to much trouble for her and she made the whole experience pleasant and was very professionally! Would definitely recommend Sarah and harry harper :)
1st Mar 2021 (4 years ago)
D BUNNIES
I have worked with Sarah Howe for the last 15 years both buying selling and letting properties. She is always professional, always ready to help with any queries I may have and I have always had complete confidence in her and her abilities. I will never consider using anyone else. Sarah is an asset to Harry Harper. Thank you Sarah.
18th Feb 2021 (4 years ago)
K williams
Sarah sold me my first property and guided me through every step. Would highly recommend.
Buyer
18th Feb 2021 (4 years ago)
D Wilkins
Harry Harper I thought were great when helping me find a home. Very friendly staff and very efficient when replying to my queries. Highly recommend these if looking for a rental property
Tenant
15th Feb 2021 (4 years ago)
B Cooper
Dealing with Harry Harper and specifically Ben was an excellent choice. He was happy to assist at any time, providing friendly and outstanding advice with regards to property letting and tenancy agreement information. I can't recommend this company enough and would be happy to suggest them to anyone I know.
Landlord
15th Feb 2021 (4 years ago)
J Sancho
My agent was always super helpful and responsive. Maintaining and selling a property is never a simple process, but Harry Harper took a lot of the every day stresses and strains off my shoulders. They helped immensely in finding a buyer for my property, tenanted as per my preference, and sold in line with market value without any fuss. Thanks again to Sarah, Ben and all involved.
Seller
29th Jan 2021 (4 years ago)
S 1
We have just come to complete on the sale of our property and I cannot express my thanks enough to Harry Harper estate agent. Everybody who I spoke with were always professional and my queries were answered swiftly. I want to make a personal thank you to Sarah who was just amazing throughout the whole process, It was the first time we had sold property and it was all new to us but Sarah made it easy and stress free. Could not recommend the company enough!!
Seller
29th Jan 2021 (4 years ago)
G Loder
Ben Churchill was brilliant from start to finish; really knowledgable, friendly and professional. Would highly recommend to anyone!
15th Jan 2021 (4 years ago)
P Kearns
I’d like to express my enormous gratitude to all at Harry Harper for their incredible efforts in selling my house. I was on the market with Peter Allen and had ’zero’ viewings – with-in 2-weeks of switching to Harry Harper I’d sold! I didn’t originally think about going on the market with a smaller family –run estate agency but the service I received was brilliant. Their level of professionalism and the video they did for the house – was fantastic. Many thanks.
Seller
22nd Nov 2020 (4 years ago)
S Howe
very helpful, and informative regards to the current market
11th Nov 2020 (4 years ago)
S Ba
Excellent servicef Ron Sarah !
11th Nov 2020 (4 years ago)
B (YoungEventer)
Really quick to get back to me to sort a viewing. I had Will Roberts showing me around a lovely apartment. He was really detailed and professional, and went through everything thoroughly!
19th Oct 2020 (4 years ago)
T Dolan
Very happy with all the help I've had from Harry Harper's. I've accepted an offer on my house 8 days after I first met them for a valuation so they've been efficient while remaining thorough and professional. They gave me sensible advice when I asked and I found everyone I dealt with there to be patient and friendly. Would recommend.
Seller
18th Oct 2020 (4 years ago)
A Perna
Outstanding service from Gabby
9th Oct 2020 (4 years ago)
L Piazza
Excellent Service from Gabby!!
9th Oct 2020 (4 years ago)
J horgan
I spoke to Will on the phone who was friendly and helpful with a professional approach
9th Oct 2020 (4 years ago)
E Schubert
Sarah helped my son providing him with a valuation on his property. She was professional and dealt with everything in a timely manner, made the whole experience fuss free.
Seller
9th Oct 2020 (4 years ago)
D Jones
I dealt with Sarah purchasing an investment property. Her knowledge and insight were fantastic and she always went above and beyond for me.
Buyer
9th Oct 2020 (4 years ago)
S Anthony
Spoke to will on the phone today and was very pleased with is knowledge ! He helped direct me in the right place and gave me a professional service and was polite ! Would Highly recommend giving him a quick call!
8th Oct 2020 (4 years ago)
K Fisher
Outstanding service from start to finish, knowledgeable and professional, suggest giving Ben a call for any estate agent requirements he's an absolute legend, when he's not available all the team are up to date and friendly cannot fault anything about Harry Harper utter legends!
7th Oct 2020 (4 years ago)
W Davies
Had a pleasant encounter with this Agency. Would recommend
7th Oct 2020 (4 years ago)
J Thomas
Fantastic service from Sarah from start to finish!
Would not use anyone else to sell a property through in the future!!!
Thanks again Sarah you were amazing.
Seller
23rd Sep 2020 (4 years ago)
L Perini
Unusefull estate agency
21st Aug 2020 (4 years ago)
J Pritchett
Ben is excellent in the lettings so helpful and knowledgeable.
Landlord
28th Jul 2020 (4 years ago)
M Crowley
Never really had a good service from estate agents before now, but dealing with Benjamin has been simple, quick and easy.
He always calls back, keeps promises, keeps in touch with any changes and offers sound advice.
Based on my dealings with Benjamin, I would highly recommend Harry Harper's to anyone buying or selling.
28th Jun 2020 (5 years ago)
R Hall
We recently purchased a property with Harry Harper as first time buyers there was a lot we were unsure of but Sarah dealt with everything and got the sale through as smoothly as possible, kept us up to date with the progress on the sale all the way through would highly recommend. Thanks Sarah.
Buyer
26th Jun 2020 (5 years ago)
S Harper
After renting from Harry Harper for 4 years, I have always had a good experience with them.
They have always fixed any maintenance issues within a quick manner and have always be on hand if I have had any questions.
I have just moved out and the return of my bond was processed very quickly.
Would highly recommend.
Tenant
8th Jun 2020 (5 years ago)
P Fernández
The Worst agency in the UK
Extremely expensive fees and incometent agents
8th Jun 2020 (5 years ago)
L Hunt
I have rented with Harry Harper since moving to Cardiff 8 years ago. They are very professional and super quick with a response if you ever have any queries. I wouldn’t want to go to any other agency so when I moved from my first property I was delighted to find a new home which was under their books.
Tenant
3rd Jun 2020 (5 years ago)
J East
The most professional Estate Agents I’ve dealt with in my 10 years of living in Cardiff.
As a tenant it’s difficult to get your point across when certain issues come up. Harry Harper took on board my concerns and got the issues resolved as soon as possible with minimal fuss.
Pretty sure the rent market wouldn’t have a bad reputation if all Estate Agents went about their business like Harry Harper. First class service, minimal fuss, professional, great customer service.
Tenant
31st May 2020 (5 years ago)
Jimboloid
At the moment this company is being very obstructive while I'm trying to get my deposit returned over a year late. Been trying since December and have been passed around departments. Every time I call whoever's dealing with it isn't in. Requests for call backs and emails have all been ignored, even messages sent through their own website. 1 star is infinitely too good for them.
Tenant
6th Feb 2020 (5 years ago)
J H
I rented a room a while ago. I had a terrible experience with Harry Harper, abusive fees. following their contract they have to let them know at least 24 hours in advance if someone is coming to see your propety, they didn´t. I had problems with the internet as it was so slow and they only thing that Jordan Parry said was " talk to the other tenants" .
In winter they window of my bedroom was broken and too cold inside and i had to repair by my self and after i talked to the landlord.
I had to change my rota at work to meet one of the their agents I received a call the last minute saying that the agent was sick.
they always were late in our appointment.
I had to pay after the first 6 months to renew the contract almost 200 Pounds the following time almost 300 pounds for nothing ( they dont explain you why I had to pay that amount)They don´t explain anything or help at all.. you have to pay them a fee if you change to a job, I you have to pay them 30 pounds for references if you need for another agency.
I had a TERRIBLE experience with this agency, the only nice person was Sita Kaur, She was the only polite and helpful person in this agency.
they are just want to earn money.
They have blocked last review with my other email so I had to create a new one.
Tenant
13th Nov 2019 (5 years ago)
S Sid
We were able to view the property the very next day of it coming on the market
10th Oct 2019 (5 years ago)
B WALLS
I have recently had the pleasure of dealing with William Churchill whilst searching for our new home. William has been very accommodating with regards to viewings to suit us, especially working around our tricky work schedules, or equally just in general to answer any questions we had (which has been a lot)
We have from the very start felt we could rely on the service of Harry Harper, made even more unique by Williams friendly but professional approach.
There knowledge of sales and the local area really are second to none.
We would not hesitate in recommending Harry Harper to anyone looking to purchase their next home!
Thanks so much for making what was originally proving a stressful time an exciting as prosperous one ????
Buyer
6th Aug 2019 (5 years ago)
B Wood
Absolutely outstanding service from Harry Harpers, Cardiff, Benjamin dealt with my sale and made it so easy he did all the work and kept me informed constantly and I would highly recommend them to everyone who would like a first class service and minimal moving stress
Seller
5th Aug 2019 (5 years ago)
D Montgomery
Blown away by the fact that I was able to view on a Sunday! I viewed the property with Benjamin who at the time of the viewing offered me her personal mobile number if I had any further questions which was a great touch. After offering on the property I was kept up to speed with how my offer was progressing throughout the negotiation process (there was another party also offering). Have just viewed the property a second time and we are really pleased with the property and the service we have received as buyers! Highly recommended!
Buyer
4th Aug 2019 (5 years ago)
B Samuel
I was recommended Harry Harper estate Agents by a good friend and I have nothing but praise for everyone from the valuation viewing to final sale (for my asking price ) only approx 2 months to completion amazing service from Benjamin and Liz nothing was ever too much trouble and all my questions answered immediately i would definitely recommend garry Harper to anyone
Seller
23rd Apr 2019 (6 years ago)
Anonymous Tenant
Worst experience ever with harry Harper.
Tenant
26th Mar 2019 (6 years ago)
D fitzgerald
Extremely poor customer service. I couldn't arrange a viewing for a property after calling 4 times and emailing 3 times as there was either no one around to arrange it and no one ever called me back. I wouldn't like to think how difficult it would be to arrange repairs on a property I was renting if viewing a property is so difficult!
Tenant
4th Dec 2018 (6 years ago)
A louise
jordan was very nice to speak too over the phone and helped me with my search criteria. Really helpful and friendly.
16th Jul 2018 (6 years ago)
G Aubrey
Great local estate agency run by a very knowledgeable and proactive agent. We have worked with Harry Harper for some time and the care they give to their clients is second to none. I would thoroughly recommend this estate agency to anyone looking for a personal, reliable and efficient service.
22nd Jun 2018 (7 years ago)
M Roccia
Fantastic agency who are worth the fees they charge as they ensure you get the best price for you. Having compared them to other agents they made sure that I got more for my property. My lesson learnt is that the cheapest agent is not the best choice. Choose this agency as they are worth every penny. Also their service is second to none. Highly recommend without hesitation. 5 star all the way.
Seller
16th Jun 2018 (7 years ago)
S Heroes
Great experience and great results. Gets the job done and gets it right. Thanks!
12th Jun 2018 (7 years ago)
T Singh
Sita was a great help and showed me quite few properties for me to view as she was supportive and very polite as I would recommend my friends to go and see and speak to her if they looking for a property in the future.
30th Apr 2018 (7 years ago)
A louise
The service ive received from harry harper estate agents has been fantastic and their customer service goes above and beyond. Jordan helped me with everything i needed to know about properties in cardiff and i hope to sell with them very soon.
Seller
29th Apr 2018 (7 years ago)
M Hurford
A very professional service from everyone I dealt with at Harry Harper. I was most pleased with the photos and marketing information, thus really highlighted the best points. Also the advice on pricing range was useful. Good value no sale no fee package at £999. The sale took a while to complete due to delays on the part of the buyer’s solicitor, no problems with the service from Harry Harper though.
Seller
22nd Mar 2018 (7 years ago)
D Lovell
I have been with the agency for plenty of years they are very helpful an efficient but mostly I would like to thank Jordan parry on the help he has provided me he has amazing customer service attitude and always try’s his best to solve any issues I have he’s very friendly and always happy to help I would highly recommend
15th Mar 2018 (7 years ago)
NS
Excellent service and very helpful, was especially impressed with a staff member called Sita, who assisted me all the way and responded back promptly with all my queries. Great stuff. Keep up the good work. Thanks again.
3rd Mar 2018 (7 years ago)
T Clifton
I contracted Harry Harper Estate Agents when looking for a property to purchase. They were very informative, took lots of details from me in relation to what I was looking for and my position. I have viewed a few properties with them, both Lynn and Ben were very informative when showing me around (which is a pleasant surprise from other agents who say "I don't deal with this area", or "Iv never showed anyone this house before"). I have just had my offer accepted and cant wait to get the keys! Very helpful, very knowledgable and would happily recommend them!
Buyer
27th Feb 2018 (7 years ago)
A 06
Great estate agents, Sita Kaur was very helpful in particular, would deal with her and the company again.
5th Feb 2018 (7 years ago)
A Faulkner
excellent customer service, I called to enquire about some properties in Cardiff and spoke to Jordan, I found the information he supplied to be really helpful.
5th Feb 2018 (7 years ago)
S Bhatti
Staff were marvellous and friendly went in for a quick chat as I am looking for a flat in Cardiff. Sita was particularly helpful, I definitely would recommend to my friends.
31st Jan 2018 (7 years ago)
S Singh
Had a great experience from an agent called Sita Kaur and would highly recommend her and the company. Very efficient and professional service. Thanks again!
31st Jan 2018 (7 years ago)
F Cavallari
Very bad experience with them
17th Jan 2018 (7 years ago)
G (simsyboy)
First tenancy is 6 months for all tenants and renewal fee seems a bit steep, but it was worth it. After multiple issues with my previous 2 letting agencies, I realised you get what you pay for. Maintenance issues were dealt with quickly, they trust tenants enough not to pop in every few months for inspections (like previous agencies) and just let you get on. When I go in the staff are all friendly and keen to sort out any queries asap. And even after being with them only 6 months (just renewed our tenancy, which you can choose 6 or 12 months) whenever I go into the office, the staff know who I am and remember queries I've made previously without having to pull up my account.
All in all, I'm more than happy with Harry Harper, and hope to be with them as long as I'm renting.
Tenant
4th Jan 2018 (7 years ago)
A woodman
Wanted £245 EACH for tenancy fees. When asked why the fees were so expensive and didn’t match those on their website we were told “That’s just the way it is.” Gobsmacked!! Most expensive agent in Cardiff and come across as extremely untrustworthy.. if you’re a landlord or tenant go elsewhere to a reputable agent who has integrity!!
Tenant
12th Dec 2017 (7 years ago)
M S
Sita has been so helpful to me recently in advising me on the best way of selling my current property and also in the sourcing & purchase of my next one early next year. She came highly recommended from her husband and I would equally recommend her without question. Her knowledge and experience has been invaluable to me. Many thanks!
Seller
9th Dec 2017 (7 years ago)
P Kaur
Phoned Harry Harper today to make an enquiry, spoke to a woman called sita. She was so polite and friendly, excellent customer service skills. I would highly recommend her.
20th Nov 2017 (7 years ago)
G Diaz
I have worked closely with Harry Harper for many years on conveyancing cases and they have always been very helpful and efficient.
7th Nov 2017 (7 years ago)
S B.
Harry Harper Estate Agents is staffed with helpful and highly-competent people. After having tried several other options, selling my house was proving to be extremely difficult; seeking the services of Harry Harper was the best decision I made during the process. They seamlessly took control of the situation with a highly-professional (yet affable) attitude; nothing was too much trouble for them and I felt reassured that my property was in the hands of the right people. Needless to say, my property was sold and I couldn't have asked for a better outcome - both financially and circumstantially - which is why I wish to enthusiastically recommend their services.
Seller
6th Nov 2017 (7 years ago)
G James
After having numerous issues with my previous agents, I decided to take the plunge and now have my portfolio managed by Harry Harper and couldn’t be happier with my choice. The personal service I received from the whole team, especially Ben Churchill, has been invaluable in giving me the reassurance I needed with clear, transparent explanations of the fees and potential costs involved and providing excellent oversight of my transfer to them with minimum fuss. Thorough inventories and tenancy agreements give me a sense that my investments are protected and from what I gather, the tenants are more than pleased with the service they have received which means my rental income remains secure. Definitely recommend Harry Harper to anyone that is unsatisfied with their current experiences or indeed anyone taking their first tentative steps onto the property ladder. Happy homes all round!
Landlord
2nd Nov 2017 (7 years ago)
T Singh
I rented a flat out for 12 months. Brilliant customer service the lady was called Sita, explained everything really well as this was my first time moving out and made me feel very welcome into Cardiff.
Tenant
31st Oct 2017 (7 years ago)
T Singh
I just like to say what a great team at Harry Harper very down to earth and friendly with great customer service, especially Sita, was great to speak to as I felt that I have knowing her for years.
As I was struggling on few words and she asked me politely if I speak Indian language Punjabi and I said she as she was so kindly translated into my mother tongue.
I must say this was so great for me as Sita made me feel so welcome, so on that note I was happy for Sita to look after me, I must say it's great going to an office and the staff can help other by speaking other languages.
Once again a big thank you to the team at Harry Haper as I will highly recommend family and friends.
31st Oct 2017 (7 years ago)
E Grace
I called Harry Harper to find out if they had any three bedroom properties for me to rent. Me, my mother and my sister spoke to Jordan, he was great to speak to! He took all of my mothers details and he’s going to contact us if there’s anything available in the next few weeks.
Tenant
31st Oct 2017 (7 years ago)
R Waters
Very unhelpful call with agents and I would not consider using these agents in the future
4th Sep 2017 (7 years ago)
T jones
Just finished a viewing with Jordan parry and I must say I was very impressed with his knowledge of the area and about the property I wanted to view. Although the flat was a bit too small for me, Jordan promised to keep me informed of any 2 bedrooms that come available in the city centre. Il be delighted to hear from him soon thank you
1st Aug 2017 (7 years ago)
C Miller
Very satisfied. With the help and professional degree that Jordan Parry has presented, I couldn't have chosen a better branch to go with. Jordan clearly has given a lot of dedication and is fully committed to seeing all clients through. Very pleased. Thank you.
1st Aug 2017 (7 years ago)
O Buttle
Firstly I would like to say a massive thank you to Nathan and all of the team at Harry Harper Estate Agents. They were extremely helpful, professional and full of exciting promises in which they followed through with throughout the sale of my parents family home. They helped us to reach a whopping £24000 more than previous valuations, and I would highly recommend them due to their incredible performance from start to finish. Thank you again for a very worry free sale, do not hesitate to use them!
Seller
20th Jul 2017 (7 years ago)
C !
I was very impressed with the professional advice and service I received on contacting Harry Harper estate agents. I called to discuss rental properties and my options, Jordan was very informative, knowledgable and professional in answering my queries. I wouldn't hesitate in recommending their services to family and friends.
23rd Jun 2017 (8 years ago)
J Rich
Really excellent service from Harry Harper, considering the fact this is my first independent moving experience I was really pleased with all the help and step by step assistance they were able to offer me and the other occupant. Would feel more than comfortable using Harry Harper in future situations.
22nd Jun 2017 (8 years ago)
P Brown
Great experience using Harry Harper. Worked with Jordan Parry closely during the rental of my property for a year and then consecutive sale of said property. Incredibly knowledgeable team and willing to help whenever needed.
Seller
24th Apr 2017 (8 years ago)
M Mirza
Was looking for a property in Cardiff and came across Harry Harper. Excellent service from start to finish, which saw me purchasing and then renting out a great house. Thanks Harry Harper ! Definately recommend.
Landlord
16th Apr 2017 (8 years ago)
R Estates
Met Ben to discuss HMO opportunities in Cardiff and he was exceptionally knowledgeable and friendly.
I will most definitely be using Ben at Harry Harper to help me grow my portfolio
Landlord
12th Apr 2017 (8 years ago)
I Storey
We recently met Sandra, Ben and Nathan at a 4 day course that we attended. We were very impress with the three of them and they clearly know there stuff in the Cardiff sales and lettings market! We're also going to avidly watch Nathan's videos on Facebook!
11th Apr 2017 (8 years ago)
B Williams
Throughout purchasing my property, Harry Harper have been absolutely fantastic. If I was ever unsure of anything they were always available - even on a Sunday! I was kept informed every week with updates on how my purchase was progressing and they even sent me a new home card when I moved in. Would thoroughly recommend.
Buyer
11th Apr 2017 (8 years ago)
T Chad97
As I was buying my first house, I didn't really know what to do... after viewing a few properties with many agents in Cardiff, Harry Harper really stood out. Jordan was very helpful and explained what I needed to do to buy with a friendly disposition. I was put in touch with their mortgage advisor who broke down the process for me, and really helped me understand what I was signing up to and found me a mortgage that I could afford. After offering on my house, Nathan helped my offer along and had it accepted very quickly. I was offered the services of a solicitor that I accepted; they were really helpful! Nathan was always on the phone to me informing me on what was going on, I couldn't believe I had bought my first home house and was so excited! Finding an agent who actually gave me help and advice was exactly what I needed! Great service, amazing personal contact from both Nathan and Jordan, thanks for all your help!
Buyer
24th Feb 2017 (8 years ago)
A Smith
Despite having tried several times over a considerable period of time to sell a family property, our first attempt after engaging Harry Harper / Ben Churchill as agents, bore fruit just after a few weeks. We did have reservations about using a non-local firm but their skillful management of logistics and use of current marketing techniques and technology, very quickly turned the situation around and also resulted in us achieving a much better price than we had been led to believe was possible – I would recommend them as being highly committed and professional throughout. So much so that we encouraged a neighbour to use them after their house had been up for sale via several agents, again for almost three years – they achieved a sale with Harry Harper – I think that only serves to reinforce my own experience.
Seller
23rd Feb 2017 (8 years ago)
P Conway
Great service with a personal touch throughout the sale of the property, secured a good price and, unlike many estate agents, we were kept fully informed throughout the process. A great service.
Seller
14th Nov 2016 (8 years ago)
E Wilkinson
We recently graduated from university (we so have lived in a lot of different properties all over Cardiff and had a lot of experience with letting agencies) and Harry Harper are by far the worst letting agency ever. They are not very flexible and require you to do lots of things that are not required by law. E.g. you have to take a 6 month tenancy agreement (you can't take one for any longer) and then if you wish to extend you have to pay an agency fee to do so. The property we stayed at was in Duffryn, Newport (so it was always a trek to get to the Cardiff office) and a member of the agency team was our next door neighbour! This was strange because everytime we needed something (fixing or sorting) we were told to knock on her door and she would come around and knock on our door. It totally blurred professional/social relationship. In the entire 6 months we were there none of the maintenance issues were sorted and we are still waiting for our deposit back.
Tenant
19th Oct 2016 (8 years ago)
P spurrier-dawes
Having recently sold our house through them, I can't speak too highly of Harry Harper, particularly Nathan Walker in the Roath branch. In this branch the staff were all friendly, professional, personable, efficient, patient and on the case, in what proved to be trying circumstances. Thank you everyone at Harry Harper and particularly Nathan.
Seller
9th Aug 2016 (8 years ago)
M Santos
Terrible experience with Harry Harper.
It started when made us sign and pay for an insurance that according to them, it was mandatory (1 year after, they said it wasn't after all).
We had a wide variety of problems in the flat we were living: broken mattress, leaks in the bathroom and a broken sofa. No effort was made to sort effectively this issues. The leak in the bathroom was sorted 1 year after we moved to the house and the sofa was sorted by the landlord (after we were threatened by the agency that we had to pay for a new sofa...).
The mattress was never sorted, even though the strings were broken and it was in a 'V' shape. After several visits to the office to try to sort this issue, I was told in an improper way that we wouldn't receive a new mattress. This ended when we received via mail, a letter stating that we had to leave the apartment in the end of the tenancy agreement.
Also, their maintenance services are dreadful. For several times we had appointments scheduled that no one showed up and we weren't noticed.
Finally, the general rudeness and lack of sympathy of the staff in the Albany office is shameful.
I strongly suggest that you DON'T rent with them.
Manuel Santos
Tenant
1st Jul 2016 (9 years ago)
S C
Have to agree with the other 1 star review. Don't usually post negative reviews, but the service from this agent was so poor i felt I had to let others know.
They don't work to get the best price for their vendor, and recently could have got far more money for a property. They don't follow best practice as estate agents. Failed to respond to multiple phone calls. One member of the team lied on the phone and was dishonest in documentation.
I have previously dealt with far better and more professional agents in Cardiff and would advise avoiding this agent at all costs, especially if looking for an agent that will put the work in to get the best price for your property.
Seller
19th May 2016 (9 years ago)
C Evans
Rented off Harry Harper for years and the service has just been amazing! Friendly staff, I would highly recommend to everybody!! 5*
Tenant
7th May 2016 (9 years ago)
K Hathaway
Now that I have settled into my new home, I would like to publicly thank all those at Harry Harper who helped me with my house move, especially Irene. I hope you all at the office liked the card and chocolates too! I must say, I have used other Lettings agencies before and whilst I know the process is always the same, the people aren't ever as accommodating and friendly as you. Thank you for always being approachable regardless of the copious amount of questions that I asked. It's reassuring not feeling like a statistic, and I know if there are any problems during my tenancy I will be well looked after. Thanks again!
Tenant
24th Apr 2016 (9 years ago)
J evans
It's been an absolute delight dealing with Harry Harper, I was looking to purchase my first property and always received fantastic calls with what they had available but I've stopped searching due to other circumstances. I spoke with a gentleman named Nathan a few times and I must say his level of professionalism is way above anyone I've ever spoke too before. He always knew what he was talking about, and I would recommend everyone to speak to him regarding anything to do with selling or buying. He's got what other estate agents want, what they can't have and wish him and the company all the very best. Sincere regards
Buyer
14th Apr 2016 (9 years ago)
O Davies
Was a absolute delight to deal with such a professional company .... was such a smooth and easy process and Irene the lovely Scottish lady was so nice to deal with ... will definitely be renewing my tenancy contract with them! Highly recommended! !!
Tenant
8th Apr 2016 (9 years ago)
I Lewis
I recently bought my second house through Harry Harper, and I can't put into words how much of a difference it makes to have an estate agent that values its customers...worlds apart from my first experience buying a house! Harry Harper managed the process seamlessly, and took all the stress away for me. I have already recommended them to my friend who's just about to sell her house. First class, thanks guys :-)
Buyer
4th Mar 2016 (9 years ago)
M Davies
Fantastic company and a great personal team, have been a tenant of Harry Harper's for 2 years and have never had any issues - great service, always quick to repair maintenance and very upfront about everything, cant fault them. Would recommend this agency to anyone looking to rent in Cardiff.
Tenant
15th Feb 2016 (9 years ago)
D Garside
Harry Harper are the worst Estate Agents possible. Tenants - Avoid at all costs.
Tenant
3rd Feb 2016 (9 years ago)
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