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© GetAgent Limited 2024
- Higson Homes - Hull
Higson Homes - Hull
Opens tomorrow at 9:00am
129 Chanterlands Avenue, Hull, HU5 3TG
What originally started in 2013 as a hobby turned small business for Joni Higson with assets of just of £40, a stack of business cards and a pocket full of persistence, today a thriving estate agency with a team of ten and new premises on Hull's busy Chanterlands Avenue.
Along the way, Joni's determination has been matched with hard work to overcome difficult market conditions, a changing industry and inevitable knock-backs. The underlying strength of the business was, and remains it's approach
Opening hours
- Monday 9:00am - 5:00pm
- Tuesday 9:00am - 5:00pm
- Wednesday 9:00am - 5:00pm
- Thursday 9:00am - 5:00pm
- Friday 9:00am - 5:00pm
- Saturday Closed
- Sunday Closed
View all details
Accreditations
Higson Homes - Hull Reviews (102)
Have you used this agent?
61%
4%
0%
2%
33%
B Tordoff
Fantastic Service from Georgia, Hannah & Rachael. I couldn't fault them at all, they were professional and efficient. Even when we had an electrical problem on our move in, they were quick to get that sorted straight away. I would definitely recommend the business to my friends & family. Thank you for everything!
20th Sep 2024 (11 weeks ago)
C W
My wife and I have been tenants with Higson Homes for two years and are quite happy with their customer service. Their staff have always been friendly and helpful. They've responded quickly to our queries. Would gladly recommend.
17th Sep 2024 (12 weeks ago)
K Curtis
Just had my first 1st and hopefully the last contact with this letting agent I will ever have. As I was advocating I remained calm and polite trying to explain the situation but was spoken over and spoken to like i was a child misbehaving. Joni was rude extremly unprofessional and extremly condescending. I would give zero stars but that not an option. After reading the reviews I can understand why so many are negative. When it comes to finding an estate agent I would recommend anywhere but here.
12th Jul 2024 (21 weeks ago)
E Charles
AVOID AVOID AVOID. These agents will be friendly to you as you sign up, but will turn on you as soon as you raise any issues with the property, even when it is their responsibility under the tenancy agreement.
As can be seen from the photos, in my case, as a current tenant, their own cleaning company did not adequately clean the en-suite before I arrived. In the attached emails, the company director, Joni, pushes blame for this onto the cleaners and then, in other emails to my solicitor, pushes the blame onto me for not accepting the cleaners offer of a 7am cleaning visit to fix what should have been done prior to arrival, according to the tenancy.
Further to that, the photos of the room on the advertisement did not show the mark on the ceiling where a historical leak had happened. To date, on the second month of the tenancy, a contractor has been sent out to price up the job and never been back.
The wider issue though is the attitude and arrogance of the management. They seem to have utter contempt for tenants, going as far as to call me unethical, unprofessional and insinuate to my solicitor that I was telling lies which is clearly not the case. Speaking to other tenants at the property, many have had the same issues and it is obvious from the reviews, that many others have as well.
In my view, these clowns are unfit to run a bath, never mind a letting agency and I certainly wouldn't trust them with any property I owned.
For any prospective tenants, definitely avoid. Save yourself the hassle.
Oh! And don't trust all the positive reviews. They encourage tenants to give positive reviews and staff are encouraged to ask for positive reviews in return for bonuses.
31st Mar 2024 (8 mo. ago)
U Ukaigwe
Awesome Service
31st Jan 2024 (10 mo. ago)
A Merrikin
Welcoming approachable and helpful
20th Jan 2024 (10 mo. ago)
J Brand
Shown around quickly
16th Jan 2024 (10 mo. ago)
J Boodles
They are doing a fantastic job. They really treat us well. Thank you xxxx
4th Jan 2024 (11 mo. ago)
J Kay
Great service from the full team at Higsons. ????
28th Dec 2023 (11 mo. ago)
L Fedi
Great place to live, friendly staff and transparency on rental information
15th Dec 2023 (11 mo. ago)
S N
Rented with them for a few months, unfortunately did a virtual viewing. Initial rental process was smooth. Moved into a dirty dusty room which I personally had to make liveable. The rest of the house was nothing to write home about, very poorly maintained. Very cold house, same temperature as outside like the walls were made of paper but you could only turn on heating for 2hours at a time. On moving out they tried to take entire deposit with bogus claims about cleaning and mold when the room clearly has these before I moved in but thankfully I had evidence and the DPS had common sense.
Staff are rude and belittling. First time in their office on Chanterlands and it was a mess, litter all over, makes you wonder how they can manage houses if they can't manage a small office. Cannot recommend. Worst rental experience ever. I reckon most 5 star reviews are fake.
4th Dec 2023 (1 year ago)
R Ariff
Friday and fast service
30th Oct 2023 (1 year ago)
C Raphael
A nice property, sitting room has good space. The walls are neat with no spots, back area and front area very tidy. Arguably one of the best property I have view while searching for an property for let
6th Sep 2023 (1 year ago)
J Redmore
I rented a lovely en-suite room in West Hull from Higson Homes during my 1-year work placement at Hull Royal Infirmary. The initial contact and virtual video tour was via Joni Higson (director), who was very friendly and quick in responding to initial enquiries via SpareRoom, the website I first saw the room advertised on. Once my interest was formalised, the various team members at Higson Homes (especially Sasha, who was dealing with my application) were very efficient in helping me gather the documents and information required for them to draw up the Assured Shorthold Tenancy, and for me to move in.
The room itself was very clean & professionally presented, as was the rest of the property. Any issues that arose throughout my time in the property were dealt with in a quick and satisfactory manner.
It was obvious that Higson Homes have an ethos of exemplary standards in customer service and property management throughout my dealings with them, and I would highly recommend them to future prospective tenants. Many thanks - and keep up the great work!
23rd Aug 2023 (1 year ago)
C owston
The house is truly stunning it's easily one of the if not the most beautiful house we have looked at it felt like home and the guy who showed us around was brilliant. I'd love to make it our home it was perfect and ideal for us.
31st Jul 2023 (1 year ago)
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Property listings are matched to data from the Land Registry by our clever algorithm. Clever as it may be, it isn't always right, especially if a property was listed by multiple agents. The asking price is the original listing price, NOT the final listing price.
Data produced by Land Registry © Crown copyright 2022.
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