I coordinated a purchase of a house with Stacey Moss. Throughout the purchase, Stacey was professional and efficient in her role. Stacey helped coordinate between my solicitors and the sellers solicitors and was able to continuously give me an update on where things were and chase the parties for outstanding paperwork. Stacey was able to offer advice on buying a house as I was a first time buyer. Overall, very happy and impressed with the service received from Stacey and would definitely recommend buying a house through Reeds Rains estate agents. (5 stars)!
Steven, I just wanted to pass on my many thanks to you and your staff for all the support given during our recent move and purchase.
This could not have been possible without the support and dedication of your team and in particular Stacey. She brilliantly liaised between solicitors to ensure that all parties were aware of what was happening. Stacey went above and beyond to ensure that our vendor was aware of each stage of our purchase and delicately smoothed over difficult hitches that seemed to appear daily for the last two weeks prior to the move. I do not think that without Stacey’s persistence we would have moved before June.
I would have no hesitation to recommend your company and have indeed already done so!
We would like to pass on our thanks to You, Stacey and the rest of the staff.
Rented a property for the first time and William H Brown made the process much easier for me.
I used this branch to sell our house following a recommendation. They certainly talked the talk until we had signed the contracts. Upon signing the contracts it took nearly 3 weeks to advertise the house, even though we were promised a maximum of 5 days. The first draft of the sales particulars looked as though a 5 year old had drafted it. So we had to write our own. They wouldn’t put on a floor plan unless we paid another £300. Bearing in mind we were already paying them £1800. So we had to draw our own floor plan and send it to them. We stated we wanted a ‘for sale’ sign up but this did not turn up for 5 weeks after at least 4 phone calls. They would not return phone calls. They promised the would get the best price for our house which they didn’t, they strongly advised we accepted the offer we had, as the house market looks to be slowing. Only to find out a couple of weeks before completion that the person buying our house was friends with the estate agent. Very disappointed.
I have been most impressed with the hard and dedicated work shown to sell my house. All the staff worked tirelessly and always had a smile and friendly manner when we spoke. I would recommend them to sell my house again. Thank you so much
They do what they say sold our house in 5hours wow
5 star service from a particular member of staff Chloe Carroll in Newland Avenue branch.
She has been an excellent contact and gets issues resolved for both my rented properties. I have used Chloe as a contact the last few years now and found her to be most reliable and helpful.
Currently renting a property that should never have been let in its current state. Since we reported issues back in may nobody has once contacted us .we have had to make the first move every single time. Countless call back promises have been and gone .These guys won't even Reply to environmental health. I can tell you for a fact the property wasn't cleaned before we moved in as it was infested with fleas. We have had relentless issues with beercocks, the landlord and the absolute state of this property from day one. We are now starting legal proceedings against them and the landlord. We are still yet to have any work done to the place. All they have done so far is installed a new front door which DOESNT FIT! Icing on the cake. If you want to live in houses not fit for animals please go ahead and use them. Otherwise I'd avoid at all costs.