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HLGB

43 reviews

Closes at 5:00pm

Suite 6 Railway Court, 686 Knutsford Road, Latchford, Warrington, WA4 1JW

HLGB are an estate agent in Warrington. They mainly list properties in L34, WA2 and WA4. Over the last 6 months, they've listed 4 properties, with 2 currently on the market. Most of the properties listed have 2 bedrooms. They list properties for sale on Zoopla.

Opening hours

Monday 9:15am - 5:00pm
Tuesday 9:15am - 5:00pm
Wednesday 9:15am - 5:00pm
Thursday 9:15am - 5:00pm
Friday 9:15am - 5:00pm
Saturday 10:00am - 2:00pm
Sunday Closed

View all details

HLGB Reviews (43)

Have you used this agent?

All (43)

Seller (0)

Buyer (0)

Landlord (4)

Tenant (21)

General (18)

C Clements

Very impressed with the service, always available and happy to help. Made moving in easy... Read more

Tenant

18th Dec 2024 (27 days ago)

B Davies

excellent company. sam couldn’t have been more helpful when helping me move into my new property always happy to answer any questions. definitely recommend! :)... Read more

Tenant

12th Dec 2024 (5 weeks ago)

S Quinn

Excellent service would thoroughly recommend.... Read more

12th Dec 2024 (5 weeks ago)

N Partridge

I’ve recently moved in with HLGB and they’re a very professional service that helped make everything easy. The flat was clean when I moved in, and I had a minor maintenance issue which was swiftly resolved. My agent, Sam, is easy to get a hold of when needed. Great service, highly recommend!!... Read more

Tenant

12th Dec 2024 (5 weeks ago)

H Stephen

These guys made my life much easier, great value and very honest with the way they operate. I’d recommend to anyone.... Read more

12th Dec 2024 (5 weeks ago)

Jamie

I have was renting from these for 15 years and HLGB are without a doubt the biggest liars, and manipulators as well as being insanely lazy. It took over a year to repair a roof which was dripping on my autistic son’s bed. Then they had the cheek to try and keep my deposit. The DPS overruled them and found in my favour so never let them bully you like they will try. Thank god I moved out two years ago. It’s one of those experiences you have to laugh at how bad the service was or you would cry. UPDATE Positive it is the right company. Bill showed me round the flat. Jennifer was my contact when I was there. Good try to try to confuse anyone reading the review though... Read more

Tenant

12th Dec 2024 (5 weeks ago)

D Brewin

Great service, quick and easy to use... Read more

12th Dec 2024 (5 weeks ago)

R Barton

Having a medium sized property portfolio, for the past few years I’ve managed the portfolio myself. Recently, I have handed it over to Sam Harwood at HLGB. All I can say is that his results on rentals and relets have been astonishing. I cannot recommend a company as highly as I would recommend HLGB.... Read more

Landlord

30th Nov 2024 (6 weeks ago)

E Taylor

Recently moved with HLGB, everything was smooth from start to finish and any issues I’ve had since moving have been resolved promptly. All staff especially Sam and Jennifer have been super helpful. I would definitely recommend them for anyone looking to move home.... Read more

6th Nov 2024 (10 weeks ago)

D Kilby

Excellent, professional service. Thank you... Read more

5th Nov 2024 (10 weeks ago)

M Stoll

Excellent service from all at HLGB, from my initial phone call through to marketing, visit request and finally tenant appointment. Kept abreast of all that was going on throughout the process to make my let seamless. The agent I dealt with on the ground, Sam, was spot on. Many thanks to you all and highly recommended..... Read more

Landlord

4th Nov 2024 (10 weeks ago)

L Phillipson

I’m a tenant with HLGB and they go above and beyond to help and support you. My agent Sam is great really nice and professional, he always picks up if I need him and he sorts things out immediately. I highly recommend HLGB.... Read more

Tenant

1st Nov 2024 (11 weeks ago)

S navaz

Nice and professional people. Thank you so much ????... Read more

30th Oct 2024 (11 weeks ago)

H bibby

excellent service, would highly recommend!... Read more

20th Aug 2024 (21 weeks ago)

J Hopson

Great service, fast responses and my deposit was returned within a week. Great work!... Read more

Tenant

10th Aug 2024 (22 weeks ago)

S Soni

Great team, always professional and so helpful on the phone!... Read more

9th Aug 2024 (23 weeks ago)

S 700

Super professional and very helpful. Team has amazing service. Would use them again.... Read more

9th Aug 2024 (23 weeks ago)

M zeinali

Good experience with HLGB. They were helpful and responsive throughout the process.... Read more

9th Aug 2024 (23 weeks ago)

D Nicholson

Super reliable for landlords.... Read more

Landlord

9th Aug 2024 (23 weeks ago)

J Cowen

Great experience, very professional and easy to deal with.... Read more

8th Aug 2024 (23 weeks ago)

C Jerome

The ladies in the office are lovely! Excellent service!... Read more

8th Aug 2024 (23 weeks ago)

J Williams

Renting a flat through HLGB, great company easy to contact and a swift move in.... Read more

Tenant

8th Aug 2024 (23 weeks ago)

E lobenstein

As a landlord I can recommend HLGB. Always available on the phone and achieve good rents and low fees. Thank you !!... Read more

Landlord

5th Jun 2024 (7 mo. ago)

L Wiseman

Great company! Loving renting with HLGB, never had an issue & the staff are amazing!... Read more

Tenant

26th Feb 2024 (10 mo. ago)

H burns

We had a great experience with HLGB and we can't recommend them enough. We have rented properties of various different estate agents and HLGB have been by far the most efficient. Jennifer and Bill are a credit to the team and nothing is too much trouble!... Read more

Tenant

26th Feb 2024 (10 mo. ago)

Y Goyal

Worst letting agents I have ever come across in my life. Super incompetent staff, the only intention to loot the money. Living hell is what they offer with broken amenities & no support offered & making money by eating the deposit under so n so.... Read more

Tenant

19th Feb 2024 (10 mo. ago)

L Paun

Very bad experience with HLGB The apartment was pretty filthy when we moved in, and things were in bad condition (sofa, blinds, fridge) We also had to pay over £900 deposit. So we thought thar the things were broken will be fixed over time. But not much was done. The agency guy knew about all the issues we had with the apartment and in two years he only came once. I thought he would do something about our issues but nothing was fixed then. Our shock was when we moved out they took over £400 from our deposit for cleaning (carpet, and general cleaning) but the apartment was already cleaned (we cleaned it before we left) and it looked better than how we first acquired it! I would avoid these people if possible.... Read more

Tenant

4th May 2023 (1 year ago)

D Bulman

Very pleased with the service i received from HLGB,all the pre move phone calls were fantastic, and the move transfer stuff was effortless,the flat brilliantly finished and the customer service i got especially from Mandy and Bill was very professional, kind and caring, thankyou HLGB ?... Read more

4th Sep 2020 (4 years ago)

A Hargreaves

Great experience as a tenant with these guys. Always efficient, professional, a pleasure to deal with. Thank you Rob and team, highly recommended!... Read more

Tenant

27th Jul 2020 (4 years ago)

E Howe

Until recently I was a tenant with these guys and wish I still was. They were always professional and prompt through the 2 years I was with them. Even through the recent pandemic I was kept upto date with the check out etc frequently. My new agent could learn a thing or 2 from them.... Read more

Tenant

27th Jul 2020 (4 years ago)

B Kelsall

You will have to constantly chase them down to get a response about their properties, they will have people already lined up for properties and still drag you on and waste your time, only to phone you on the way to viewings that theyre taken or get an email the day it becomes “available” saying it’s taken. Time wasters or incompetent not sure which is worse. Avoid using these “agents” jokers.... Read more

8th Jul 2020 (4 years ago)

A Howgate

Shambolic experience. Surely only a matter of time before they feature on rogue traders. Rented a flat with them for around 2 years. Their standards are abhorrent and the state of the property when I moved in was sickening. It was very much a case of "Here are your keys, it's your problem now". Numerous problems over the years included complete negligence towards their tenants, not fixing serious issues with the property and little/no response to my complaints. The final kick in the teeth was them attempting to take my deposit through desperate, extortionate means (£200 for a 'light clean'). The irony and cheek of the situation was unbelievable considering they had allowed me to move in to a property that was so filthy it took me 12 hours to personally clean. The staff were all fairly polite (to my face), although obviously incompetent. There was one strange moment in which a certain employee had entered my property for an arranged check up. I walked into my kitchen and found them peering in to my fridge, I assumed they were merely checking the cleanliness (again, ironic). When I said hello, the employee looked shocked and was snacking on a cheese string from my fridge. He pretended it was his already, and it was incredibly awkward. I wouldn't have minded if he had just asked.... Read more

Tenant

30th Apr 2020 (4 years ago)

W Wells

They were a shambles start to finish. We arranged to check in to our rented property 3 weeks in advance. About 1 hour before, as we were driving there, the agent called asking if we want to move in today...? He said the property is in a state. Naturally, it is expected to move into a clean flat. So we arrived given we were on the way already. When i say there was poo on the walls, I mean there was actually poo on the walls. I have never seen such a dirty place. There was cannabis in between the sofa, as well as food, sauce, and that's just the beginning. Well done HLGB part 1. First thing that stuck me was that he was a big lad. The repairs system was shocking throughout. One time we had a flood and no water (it was a fairly new building). I was out of the country so my flatmate dealt with HLGB about this. I was out of the country for a further week. When flying back, my housemate told me the problem was still not fixed. I arrived back, now more than a week since it was first (of many times) reported, to a property with no water and a seriously properly flooded carpet - which was never repaired and stained then onwards. I told HLGB I would stay in a hotel and bill them - it was then that they finally brought someone out - only about 9 days of no water later. This is the tip of the ice berg - just avoid!... Read more

Tenant

29th Apr 2020 (4 years ago)

J Roe

Extremely lovely company. The staff are great and always so helpful... Read more

13th Feb 2020 (4 years ago)

E Aleksandravicius

One of the worst experiences I have ever had. The agency cancelled 2 properties the last minute that required me to travel across half the country and when the train tickets were already bought they called me last minute to cancel 2 of the properties stating that 1 is still available and will continue to be viewed as scheduled. After having arrived in the place, I found out that apparently the key for the flat is "missing". The agent said sorry but there is nothing he can do about it. Oh, also, the agent appears to be working in the industry for over 2 years. So, in other words, having travelled with train across half of the country was completely for nothing thanks to HLGB. Be careful, as over the phone they sound really warm and professional while in reality they really are not.... Read more

22nd Jun 2019 (5 years ago)

D Latham

We rented a property from HLGB and had no serious problems during our time with them. There were a few minor things wrong with the property but the maintenance company had them all sorted within a few weeks. Communication with HLGB was good throughout the tenancy and the handover was a breeze. I can thoroughly recommend them to rent property through. Dave Latham... Read more

Tenant

3rd Jul 2018 (6 years ago)

V roberts

Wouldn't even give 1 star. Got shown around a property by one of the estate agents Bill, he told us credit history does not matter as long as our wages can afford the rent so we paid £150 for the referencing checks. They came back to us and said we failed because of our credit history. Bill lied about what he told us, they are just after your money, STAY WELL CLEAR OF THESE THIEVES!... Read more

12th Jun 2018 (6 years ago)

A davies

I Had a fantastic experience from the team at HLGB. I have been a tenant with them for a number of years and have found them to be very friendly and professional I would highly recommend them... Read more

Tenant

12th Jan 2018 (7 years ago)

A Brown

Rented from them for 5 years. Then they send me an eviction notice that states they want to make more money by splitting the property. Also no repairs done in over 6 months. I have to drive to the gym daily to shower. No oven and no central heating. I will see them in court soon and I suggests you stay far away from this company. They are cowboys and have no morals at all. Also during inspections they photography your cupboard. Inside your fridge everywhere. Totally illegal but they do it. I even have video evidence of them doing this. KEEP FAR AWAY FROM THESE PEOPLE... Read more

Tenant

28th Sep 2017 (7 years ago)

L Richard

Rented for last 18 months. No problems.... Read more

Tenant

10th May 2017 (7 years ago)

J Mack

Awful communications, had a leak issue in the bathroom of the apartment I rented from HLGB and after notifying them they were extremely lax in dealing with it and after numerous ignored emails I sent them including other issues, I only managed to get it sorted by liasing with the buildings maintenance management myself. The leak, which was ongoing over the course of many months caused mold and mildew in the bathroom and HLGB charged me for it. They also charged me over £100 for dust on the skirting boards despite scaffolding being up against the building and major repair work had been ongoing for over 6 months. Currently in dispute with them as they are nothing but legalised extortion racketeers. Avoid.... Read more

Tenant

25th Jul 2016 (8 years ago)

A Metwali

Since I rent my flat with HLGB more than 30 months ago, I did have a lovely time with this agency. I remember when I first stated to do an application, they were very organised and very helpful to make thing happened in exact timining as I wished. Jennifer has made all the efforts to make my move an easy and devoid of stress. Meeting Mr Bill Burns in the viewing and at the inventory, was such a nice memories, will keep forever. He is such a desent fair genteman who do his job in a way that majes everyone happy. He was the best person to have this link go happily between me and the agency. Throughout me stay there, communication was more than fantastic when needed. They respond swiftly and act properly to solve any issues. The process of check out was again , another such positive one. Mr Robert Harwood was very fair and realistic in this hard step, that I was stressed about, and to honest, he make the check out such an easy and noce experience to remember before handing the keys. Overall, thanks HLGB staff for this long time dealing with you. I hope you all success and progress.... Read more

Tenant

Y Stewart

Thanks Rob and team for helping my daughter get her lovely flat back in warrington! Moved in yesterday and she loves it! ????... Read more

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