Kate
Brilliant job Simon at Howells & Co for securing the sale of our Warrington commercial premises, 4 months from listing to completion!
From an initial call several months before to explore sale or lease options, Simon was always happy to help and guide on market conditions.
We were looking for a locally based agent with strong knowledge of the area and a proven record of selling and finding commercial tenants. Simon worked across the contact points to keep us all on track to close out before Christmas. Well done Simon – thank you!... Read more
Seller
31st Dec 2024 (6 weeks ago)
B Doyle
Very unprofessional and really need to work on there communication skills... Read more
28th Nov 2024 (10 weeks ago)
P (Paul)

Disappointing. To start with, communication seems to be an issue. No problems with the initial rental in 2021, all went smoothly except we weren't informed when the property was ready for us so we wasted several hours waiting to be told. Never told us how to set the house alarm or how to top up the gas/electric. Simple information we should have been provided with.
Our stay at the property was generally ok though the description of "Finished to an excellent and high standard throughout" is a work of fiction ha ha - the place hadn't seen a paintbrush for a long time. The stair bannisters were FILTHY.
We had an issue with large damp patches on the walls in the back bedroom. These were reported and (after several calls/emails) eventually someone came to check it out but we never heard anything back so it was never rectified.
The toiler drains kept blocking which we reported but was never resolved, we just had to get adept at unblocking them ourselves.
We asked if we could look after a cat we had been offered to us in the property. Again despite numerous contacts over a couple of months we never got a response and the cat went to another home.
Fair play to the maintenance guy who called around a few times, he did his best but he always seemed to be asking if we'd heard about this and that from the landlord/agent, which he hadn't.
Despite all this, we were happy in the property and I spent quite a bit of time and money painting the back yard walls, laying artificial turf and making the outside a really nice area at the back of the house to sit out in during the summer months.
We decided to leave this artificial turf in place when we left as a goodwill measure, it really made the back yard a much more habitable area than the old crumbling concrete underneath.
When we came to leave the property we spent a lot of time cleaning the house, (inside and out) and it was in a much better state than it was when we moved in. In my presence a representative from Howell & Co inspected the property and, apart from a couple of minor things (washing machine needed a tray cleaning and a drawer emptying) we were assured everything was good.
We asked for our deposit back a few weeks after we moved out and Howell & Co decided that there was £200 of work needed doing. For what?? Apparently several cupboards needed cleaning, so did the oven (we only used it a few times just after we moved in because it was in a poor state, despite us trying to clean it) and apparently the backyard needed a deep clean because it was covered in cat excrement!!! A local cat or cats did occasionally soil the grass when we were there but it was perfectly clean when we left - I know it was because I had spent time cleaning and brushing the entire yard. We were being charged for visits by cats AFTER we left. I complained and Howell & Co reduced their bill to £120 but they were charging us for things that didn't exist, had been ok'd by their own representative or NOTHING TO DO WITH US.
From reading previous posts and talking to other tenants it seems Howell & Co have form for not returning full deposits.
I appreciate this is long review (and has been written at different points over a couple of months) but its and honest and truthful account of our experience with Howell & Co. Sorry, but I cannot recommend them based on this.... Read more
Tenant
15th Apr 2024 (9 mo. ago)
Tom
Found Naomi and David really helpful and friendly when working with them, would use again!... Read more
1st Apr 2024 (10 mo. ago)
F Hajdini
Great experience renting through this agency and the staff have been very friendly. Highly recommended!... Read more
Tenant
21st Mar 2024 (10 mo. ago)
S Butler
Absolutely brilliant from start to finish , Naomi and David are a dream team .... Read more
2nd Mar 2024 (11 mo. ago)
W Bethell
Excellent service .Any landlord wanting a property Let , fast and efficiently, please read this , my 3 self contained apartments were let in 1 day , yes that’s correct 1 day , excellent service from the whole team from start to finish, All Tenants were vetted and checked within 48hrs and have now all successfully moved in . Howell &Co provide a bespoke turn key service at a very competitive fee , we’ll done to all the team... Read more
Landlord
6th Sep 2023 (1 year ago)
H sunderland
Howell & Co were fantastic with our purchase they kept us in the loop on everything and I can't thank Naomi enough she was brilliant, knowledgeable and very approachable, nothing was too much trouble, in fact it still isn't ,the aftersales don't end with the sale.
Thanks Naomi for everything.
Harvey and vicky ????... Read more
Buyer
21st Aug 2023 (1 year ago)
Property sold in just over a week so we are very happy... Read more
Seller
8th Aug 2023 (1 year ago)
All the staff were very friendly and kept me updated at all times... Read more
Seller
14th Jul 2023 (1 year ago)
Fantastic agents, great customer service and communication. All round superstars!... Read more
Seller
12th Jul 2023 (1 year ago)
N Devereux
Fantastic estate agents, cannot recommend them enough - especially Naomi. Although we did not end up buying our property with Howell and Co, they were absolutely amazing throughout our time with them.
At viewings, we really enjoyed that we were left to look around on our own, without any pushy-sales person, and that they could answer any questions.
Naomi kept us up to date at all times and as first time buyers we really appreciated her calm and caring character.
From our experience, we will definitely remember them when the time comes to sell our own property.... Read more
Buyer
17th May 2023 (1 year ago)
S Cho

I am writing to express my deep concern and frustration about the unfair treatment I have experienced during the rental process for the property at Warrington. I believe that I have been subjected to discriminatory and prejudicial behavior, which has left me feeling extremely distressed and disadvantaged.
Specifically, I am referring to the threat of letting me go unfairly without any reasonable justification. As a prospective tenant, I have provided all the necessary documentation and information required to be considered for the property. Despite this, I have been given no reason why my application is being treated in this manner.
I must stress that I am a responsible and reliable tenant, with a clean rental history and a stable income. Therefore, the fact that I am being treated unfairly and given no explanation as to why is not only frustrating but deeply concerning.
I urge you to reconsider your approach to this rental process and to treat all prospective tenants with the respect and fairness that they deserve. Discrimination and unfair treatment have no place in any form, and I implore you to ensure that your rental process is transparent, just, and in line with all legal requirements.... Read more
Tenant
6th Apr 2023 (1 year ago)
G Smith
The staff are really friendly and understanding, they really helped me out when I was in a pickle and for that I'm in your debt.... Read more
5th Feb 2023 (2 years ago)
M H
Very professional and friendly service throughout and a pleasure to deal with. Really good agency and happy to recommend them.... Read more
3rd Feb 2023 (2 years ago)
J hughes
Disgusting letting agency. Misled me to believe that the landlords wanted to inspect the property however it was only Simon and he did all he could to take the full deposit. Heard from other people that they didn’t get their deposits back either so be warned. Also won’t give me my landlords details when I asked which is required by law.... Read more
Tenant
19th Jan 2023 (2 years ago)
F Maglaque
i got to let a place through them. really easy to talk to. paperworks are all through online and easy to comply. lovely staff.
Update below.
They are just a letting agency and are not responsible for anything else. The house that i rented from them had loads of problem and they said they can't do anything about it except the landlord. Heating problem during winter time, got fixed 4 months after. To think I had kids complaining about the cold. On top of that mold started to grow in some rooms.
I just thought they'd do some checking and make it up to standards.... Read more
Tenant
18th Sep 2022 (2 years ago)
S Thorley
Lovely people who worked very hard to get my house purchase over the line in some difficult circumstances. Very quick to respond to any queries. Would recommend ????... Read more
Buyer
17th May 2022 (2 years ago)
M Bennett
Great estate agent managed to view sign and move in to our property under 3 weeks ????... Read more
Tenant
19th Apr 2022 (2 years ago)
S Lea
Every single time I go here the staff are always helpful... Read more
13th Apr 2022 (2 years ago)
From my first contact with the local office, Howell & Co could not have been more helpful and efficient as well as being extremely courteous and sympathetic to the sale of our family home.... Read more
Seller
13th Apr 2022 (2 years ago)
Great. I would use them again.... Read more
Seller
22nd Mar 2022 (2 years ago)
P B
Unhelpful as always...... Read more
19th Mar 2022 (2 years ago)
K Riley
Very professional and keep you updated with viewings and how the sales are proceeding. Highly recommended them.... Read more
Seller
26th Jul 2021 (3 years ago)
Really nice people and they were professional through the whole process. I would definitely recommend Howell & Co to my friends and family in the future.... Read more
Seller
26th Jun 2021 (3 years ago)
S Connor
Caroline and the team very helpful... Read more
12th May 2021 (3 years ago)
The sale took far too long to go through. The person handling it was removed from the case after months of inactivity. The new person was much better but by this time the damage was done.... Read more
Seller
25th Apr 2021 (3 years ago)
J Millett
Outstanding customer service. Such an amazing company to deal with and a breath of fresh air. Everyone at Howell & Co are extremely friendly and professional. Communication is excellent but more than anything else, I completely trust this company to act in my best interest. They are very sincere and go the extra mile to give the best customer service and satisfaction. I have used Howell & Co for rental and sales services for a number of years and never been disappointed. Can not recommend their services highly enough.... Read more
10th Apr 2021 (3 years ago)
H Shield
Would strongly recommend, they are an excellent team, professional but also very pleasant/easy to work with. Was complicated probate sale but Caroline and Simon assited in getting this through in record time.... Read more
Seller
9th Mar 2021 (3 years ago)
C Trivedi
Howel & Co did an absolutely fantastic job of selling our house. From start to finish, the whole process was made easy with a friendly and really positive energy, considering the circumstances we are in. Caroline in particular worked really closes with us and did an absolutely brilliant job in clearly communicating each step that needed to be taken. Her positivity and friendly approach, made it a very stress free process. We cannot thank Howel & Co enough for all the hard work they have done! Thank you!... Read more
Seller
16th Feb 2021 (3 years ago)
D Perez
They discriminate people on 0 hours contract... Read more
14th Feb 2021 (3 years ago)
Dealt with Howells previously and completely trust them. They worked hard to sell our property and found several buyers with the first week. Can not fault them. Excellent service.... Read more
Seller
31st Dec 2020 (4 years ago)
K Wilson
Would thoroughly recommend Howells estate agents and a special mention to David and Caroline who have been brilliant throughout the the stressful process of moving house . They have been responsive , supportive and proactive throughout and very patient as well ! Thank you guys !... Read more
17th Dec 2020 (4 years ago)
X vsl
The process of purchasing a property with Caroline, David and Simon's help made the journey much more pleasant. Very responsive and professional in the services they provide.... Read more
Buyer
16th Dec 2020 (4 years ago)
S Waldron
A fantastic experience buying a house from Howell and Co.
Simon, Caroline and all of the team provided a fabulous service from the beginning to the end of the process. They made things as straightforward and stress free as possible. We highly recommend them and will definitely use them in the future to buy, sell or for letting.
Sue W... Read more
Buyer
14th Nov 2020 (4 years ago)
A fantastic experience buying a house from Howell and Co.
Simon, Caroline and all of the team provided a fabulous service from the beginning to the end of the process. They made things as straightforward and stress free as possible. We highly recommend them and will definitely use them in the future to buy or sell a property, for lettings too.
Sue W... Read more
Buyer
14th Nov 2020 (4 years ago)
My dealings with Howell & Co were always friendly and timely. David, Caroline and the team were helpful and informative all the way through the sale and it was a pleasure dealing with them... Read more
Seller
18th Sep 2020 (4 years ago)
A Bell
I was seeking advise concerning a rental property that I was living in and Howell & Co were recomemded to me. I spoke to Si in the office and he was extremely helpful and knowledgeable even though the rental was not through Howell & Co and I wasn’t offering them any business. I would definitely use these guys in the future.
Aron Bell... Read more
7th Sep 2020 (4 years ago)
S Brown
Could not be happier with the service from the friendly, knowledgeable and extremely professional staff at Howell & Co. Thank you for taking away the stress of selling a home.... Read more
Seller
20th Aug 2020 (4 years ago)
R t
Scammed out of £300 in fees.... Read more
13th Jul 2020 (4 years ago)
E Chichirau
Excellent agency and staff ,find very quickly a nice property!... Read more
24th May 2020 (4 years ago)
R Oconnor
Everyone at Howell & Co are exceptional! They have sold and let properties for me over the years and the level of professionalism is outstanding. I would highly recommend this estate and letting agent to anyone in the area.... Read more
Seller
21st May 2020 (4 years ago)
T (ActivEats)
Great letting agent. They have been very responsive to maintenance requests and always go the extra mile to support tenants. Highly recommend!... Read more
Tenant
19th Mar 2020 (4 years ago)
T investigations
Great, friendly staff, very helpful and understanding landlords.
Would recommend this agent as one to use for rentals or selling/buying houses.... Read more
10th Mar 2020 (4 years ago)
P Ormesher
I have used Howell and Co for several years and I have always found their service first class. They have never failed to meet my expectations and have often gone that 'extra mile' to ensure a delighted landlord and happy tenants.... Read more
Landlord
27th Feb 2020 (4 years ago)
C Barlow
Would just like to say a big thank you to Simon and his team.
Above and beyond service and attitude.
Highly recommend. Keep up the good work.... Read more
27th Feb 2020 (4 years ago)
Good initial advice on selling the property.
Well marketed and sold on the second viewing. Caroline and David handled it seamlessly to completion.
Certainly recommend Howell & Co.... Read more
Seller
26th Feb 2020 (4 years ago)
R Mcevoy
From a landlords point of view Simon and Neil make it so easy. Very knowledge, professional and allways avalible to discuss things! Level of service is outstanding.... Read more
Landlord
19th Feb 2020 (4 years ago)
Jen
So far Howell and Co have done an amazing job letting out my flat. They take care of anything and really give me peace of mind. Recently there was a serious issue with council tax and lovely advisor Ben from Howell and Co took over and completely sorted it for us and really went above and beyond.... Read more
Landlord
18th Feb 2020 (4 years ago)
K Ward
We have been with howel & Co for 5 years (going onto 6) and this is our thrid property with them. There hasn't been any issue at all and I don't think we would go with any other estate agent. We would definitely recommend to friends and family looking to rent a property.... Read more
Tenant
17th Feb 2020 (4 years ago)
J Ward
Great service, been with them for 5 years now. Simon is brilliant and always at hand if you need anything.... Read more
17th Feb 2020 (4 years ago)
N Rutherford
Helpful and honest... Read more
19th Jan 2020 (5 years ago)
L Bigelow
Customer service, food, entertainment couldn't fault it... Read more
16th Oct 2019 (5 years ago)
B Crozier
Thank you to Neil and all the staff at Howell & Co for looking after me and my rental property for the past 5 years it’s been straight forward and plain sailing from day one . Nothing has been to much trouble for you guys and anything I have requested over the years has been dealt with immediately and in an a friendly manner, Thank you so much to all of you for all your help and support over the years ... Becky... Read more
Landlord
27th Sep 2019 (5 years ago)
J Furby
Incredibly friendly staff who provided a fast, efficient service and really made us feel at home... Read more
26th Sep 2019 (5 years ago)
R Shalliday
Very helpful! Patient and reasonable, very rare qualities in estate agents but these are lovely.... Read more
21st Sep 2019 (5 years ago)
R Rogers
Helpfull... Read more
1st Sep 2019 (5 years ago)
K Jackson
Very unprofessional and disorganized from my experience. When it comes to the end of your tenancy they haven't a clue and appear to have no communication with one another.
If you are unfortunate enough to have to deal with Howell & Co, make sure you get everything in writing as they're happy to tell you what you want to hear and withhold important information from you and then respond "sorry I'm not sure" when you question any inconsistencies.
Completely incompetent. Shameful way to treat tenants.... Read more
Tenant
6th Aug 2019 (5 years ago)
D Özay
The best in Warrington. Fast, trustworthy and helpful team. They were really attentive whenever we need it. We found our new home and Howell & Co helped us to move in immeditely and safe. Thank you.... Read more
5th Aug 2019 (5 years ago)
S Harding
Fantastic Estate Agents, very professional service especially from Caroline who worked her magic on my sale and ensured that everything went to plan when a few issues arose during the selling process. I would highly recommend them if you are looking for a 1st class service.... Read more
Seller
4th Aug 2019 (5 years ago)
B specialist)
Howell & Co. are the only company I use to let my houses, and the reason is simple; they have integrity and honesty. Not only that, but when issues occur they are quick to resolve them, whether this is during the letting process, during a tenancy or at the end of a tenancy. The help and advice that Simon, Neil, Paul and Ben and the rest of the team have given me over the last 10 years have been invaluable. Everyone at Howell & Co. has my complete trust and they all deliver a fantastic service.... Read more
Landlord
30th Apr 2019 (5 years ago)
R Whitehead
Look no where else to sell your home. Great staff who actually care about doing the right thing for their customers... Read more
Seller
17th Apr 2019 (5 years ago)
P Millett
Fantastic customer service. Found the right tenant for us very quickly and were very accommodating. Nothing too much trouble, very easy to deal with. Responded to emails very quickly and excellent communication. Kept informed every step of the way. A really lovely friendly company to deal with.... Read more
Landlord
4th Apr 2019 (5 years ago)
J uze
Respond quickly before you rent a property with them, then do not respond to emails once you have moved in. Very poor customer service... Read more
Tenant
19th Mar 2019 (5 years ago)
C McKenna
Can’t recommend Howell and Co highly enough. Tenant found within 5 days. Very professional and great customer service. They made the whole process hassle free... Read more
Landlord
9th Nov 2018 (6 years ago)
E duncan
Asked to be kept informed but no communication. We showed interest in a property and submitted an offer and still they didn't get back to us. We're still waiting.... Read more
Buyer
19th Jul 2018 (6 years ago)