L Christie
We went to view a property available for letting and was utterly impressed by the professionalism from Amanda who showed us around the property. She has made us feel really comfortable and at ease with any questions we have asked. Safe to say we absolutely love our new home and would recommend that anyone looking to buy or rent speak to Amanda because she really is a great asset to the company... Read more
Tenant
15th Nov 2024 (10 weeks ago)
T C
My experience with Paul, Amanda and Esther at James Pye & Sons has been above and beyond exceptional for lots of reasons. I have used their service to let out my property in Skipton and so far so good. Friendly, speak as it is, professional and provided guidance where needed.... Read more
Landlord
1st Nov 2024 (12 weeks ago)
H (Alex)
Horrible person to deal with, turned up late, looked like he was drunk and agitated. While he was showing me the apartment, he was very rude to me and asked to borrow my phone as his had run out of battery. Very unprofessional. Buyers beware.... Read more
Buyer
24th Sep 2024 (17 weeks ago)
G B
Lovely office staff but Paul is an absolute prat. Rude, disorganised, abrupt and utterly unprofessional.
Anyone thinking of selling with him should think again as their photographs are rubbish.
Anyone thinking of paying him manage a let , forget it as this firm cuts corners and the maintenance work is bodged so they clearly didn't check it afterwards.... Read more
24th Jun 2024 (6 mo. ago)
R Lacy
Still brilliant! Used James Pye to buy and sell houses for years and my recent experience was as excellent as ever. Quick, realistic, honest, responsive and respectful. Cannot recommend enough. Keep up the good work of making these stressful time easy.... Read more
Seller
5th Apr 2024 (9 mo. ago)
B Ward
Recently purchased a property. Very helpful throughout the whole process. Very quick as well... Read more
Buyer
17th Nov 2023 (1 year ago)
F C
I hate leaving bad reviews, but I was extremely disappointed with the viewing at my partner had attended earlier today with the older gentleman with the white Jaguar (I unfortunately did not get his name.)
At first, he was 15 minutes late to the viewing due to circumstances out of his control - which I find understandable as sometimes things like that happen, it is what it is and all. I'm not holding that against him.
However, what I will hold against him was his disorganisation - he hadn't had the code for the apartment, nor the applications on hand, and was extremely rude to my partner. When the agent's phone had run out of battery while trying to contact the office for the code, he had asked to use my partner's phone. My partner said yes, but then this agent had said the number far too quickly and got annoyed when my partner asked him to repeat and slow down - even so much as to mutter under his breath. By the time we were finally able to actually view the room, it had already been about half an hour from the original planned viewing time. When we had saw the room (which the tenant hadn't made an effort to clear up, but that's not on the agent so much as is the tenant.), it was very rushed and I didn't get enough time to get more acquainted with the room. He had asked me if I had my "numbers and all that". I was confused - to which he had given me a look like I had spat in his face. Eventually I figured out he was talking about my immigration information (which I would have to have if I were to be allowed into the country in the first place), but it took a fair while.
Eventually our partner and I had left. We didn't even bother sorting out the application at the office because this agent had soured our experience that much. Hopefully we just had the misfortune of catching him on an off day, because I feel genuinely concerned if this is his regular character and behaviour.... Read more
29th Sep 2023 (1 year ago)
E Ewart
As a property purchaser I found Paul a proactive and knowledgeable agent who was straightforward to deal with and did everything he could to make the transaction move forward quickly and smoothly.... Read more
Buyer
10th Aug 2023 (1 year ago)
C Sawyer
Lovely estate agents while renting property for 2 years. Any problems they came put and sorted it pretty much straight away. Would definitley recommend.... Read more
Tenant
22nd Feb 2023 (1 year ago)
R miller
I have been a tenant with James Pye for 13 years and have never been disappointed with the level of service and courtesy. Any problem with the property has been dealt with more often than not the same day and dealt with professionally and politely by Paul and his staff.... Read more
Tenant
13th Feb 2023 (1 year ago)
K Fairburn
Great letting agent - we’ve had a bit of bad luck with the oven just before Christmas and between the James Pye staff and their Electrician, they ensured we were cooking with a brand new oven on Christmas Day. Any other issues they’ve been quick to sort. Been with them for about 7 years now and they’ve been great.... Read more
Tenant
5th Jan 2023 (2 years ago)
B Hind-Astley
Small office nice staff... Read more
13th Jun 2022 (2 years ago)
A Armitage
Rude, arrogant, condescending and short (maybe not all of the staff members but certainly the one I experienced). From my experiences I would not recommend for sales or letting, as a buyer, tenant or landlord. Particularly if you’d like a pleasant and courteous experience. Maybe some training is needed in building customer relationships. Common decency, every day courtesy and politeness go a long way.... Read more
25th Apr 2022 (2 years ago)
T Simpson
Very helpful and experienced staff,... Read more
28th Mar 2022 (2 years ago)
S Greenwood
Excellent service... Read more
12th Apr 2021 (3 years ago)
L mccluskey
My washing machine broke got another in a week during Christmas period really good service and my oven and fridge broke getting a new one with in less than a week been renting with James pye for years really good letting agents Highley recommend ????.... Read more
Tenant
19th Feb 2021 (3 years ago)
D Woolley
Sent them an e-mail about a property they have listed.
Still awaiting response.... Read more
14th Oct 2020 (4 years ago)
M Webster
I have used James Pye & Son to let my property for over 12 years. Always professional and quickly able to re let when tenants occasionally decide to move on. Paul is keen to ensure properties he lets out are of a high standard and works with landlords to ensure properties are well maintained.... Read more
Landlord
12th Jun 2020 (4 years ago)
B beaty
From the start of the tenancy, Paul and the team have been fantastic any repairs have been carried out fast and efficiently. Nothing is too much trouble.
Highly recommended... Read more
Tenant
20th May 2020 (4 years ago)
C Broadbent
I highly recommend Paul and his team at James Pye. Very professional, friendly and quick to respond to any query we have. Thank you for providing an excellent service.... Read more
4th May 2020 (4 years ago)
G Lambert
I have been a private tennant of James Pye & Sons for 11 years now. I have always been impressed by the professional service and the time frame in which my needs have been resolved. I would recommend them as a letting agent to anyone who is looking for a rental property in the area. Top job, thanks to Paul and the team.... Read more
Tenant
7th Apr 2020 (4 years ago)
S Moore
Great letting agent, professional and personal service.... Read more
Landlord
2nd Nov 2019 (5 years ago)
S Black
Very helpful, could not of asked for a better service or support when moving home. Thanks James Pye & Son.... Read more
30th Oct 2017 (7 years ago)