Poor communication, untrustworthy, had to use a solicitor to get my deposit back... Read more
Landlord
29th Jun 2023 (1 year ago)
R Thompson
Is this a joke or something i wrote out a message to them using their webpage left a voicemail on a mans phone and heard nothing back disgusting place wuld never recommend them to anyone shocking. Only clicked one star not even worth that.... Read more
30th Jan 2021 (4 years ago)
J Mills
Hard to get ahold of. Left two messages, they never replied. Finally got through on the third call, guy was driving, but we booked a viewing in. I turned up at the place, waited five minutes, gave 'em a ring, left a message. Waited another ten minutes, left another message, and decided to call it a day.
They never got back to me.
Absolute rubbish, clearly don't care about actually getting the property let.
EDIT: I have no missed calls, no emails, nothing from Jillings. I was at the property at the agreed time for almost 20 minutes, no one showed up. In the response below they are either lying or simply incompetent.... Read more
17th Dec 2020 (4 years ago)
Excellent service, so prompt and reliable.... Read more
Tenant
16th Dec 2020 (4 years ago)
J Norton
Jillings estates manages a portfolio of my properties, and will be happy assists with some of my friends and colleagues property issues when they arise, always receive a great service. Definitely recommend.... Read more
Landlord
9th Dec 2020 (4 years ago)
J Kelvey
I have dealt with Oliver a couple of times and couldn't recommend them enough, very helpful and professional I will definitely be using them in the future.... Read more
8th Dec 2020 (4 years ago)
A Roden
Excellent communications and really helpful property advice received. Incredibly professional and swift responses. Thanks to Oliver and Debbie for the assistance.... Read more
21st Sep 2020 (4 years ago)
C Watson
Very helpful and friendly letting agent, would highly recommend.... Read more
Landlord
20th Sep 2020 (4 years ago)
V Tomlinson
Jillings Estates are excellent. I was very pleased in all aspects. They are very welcoming with excellent communication. I couldn't have chosen a better agent. Thankyou Jillings Estates ??... Read more
18th Sep 2020 (4 years ago)
S Simmons
I have used Jillings Estates for numerous years now. My dealings with this company have always been highly professional and quick in response. Their referencing of tenants has always resulted in me having good tenants which I am thankful for. They have navigated me through the legal requirements for my rental properties and organised everything for both me as a landlord and and my tenants occupying my homes. The feedback I have received from all my tenants also fills me with confidence that they resolve any issues quickly and in a friendly and professional manner. I decided to go with a smaller independent company to manage my properties in order to receive a personal service and that is exactly what I receive. A great service for both landlords and tenants which I have no hesitation in recommending.... Read more
Landlord
18th Sep 2020 (4 years ago)
M Dawes
I have always been happy with the service provided. I've used Jillings Estates continuously for years to let & manage my investment properties.... Read more
Landlord
14th Jun 2020 (4 years ago)
J Brooks
Jillings Estate are a pleasure to deal with. Oliver is always on hand whenever needed and goes the extra mile. Highly recommended.... Read more
12th Jun 2020 (4 years ago)
L Burrows
Was booked by Jillings Estate for a clean on a sale property. Excellent communication and prompt payment. Would definitely work for again. 5 star... Read more
12th Jun 2020 (4 years ago)
C Harrison
I have been using Jillings Estates to let my properties for more than 10 years - during this time I have found them to be a very professional organisation who I have no problems with at all. I have also used them to sell a number of properties which again was handled very professionally. I can not Recommend Oliver & his team highly enough, always available to discuss anything & provide help to both myself & my tenants.... Read more
Landlord
29th Apr 2020 (4 years ago)
N Ahmed
If minus stars were possible, I would give that. Absolutely disgusting. Do not under any circumstances use this sham of a Company. Worst conditions I’ve ever lived in. The customer service is awful, they’re unreachable 99 percent of time- and they just don’t care. Emails and phone calls are useless because no one picks up and gets back. Save your money, find another estate agent. Regret every minute of going with them.... Read more
Tenant
5th Feb 2020 (5 years ago)
F Woolman
Awful experience with this agency quick to take money and very hard to get hold of. Waited over 2 weeks to be told I haven't been excepted for a house. Then had 2 keep calling to get money that I had paid back. Stay away from this agency Oliver the manager is very rude!!!... Read more
23rd Jan 2020 (5 years ago)
A Lee
I am currently renting with jillings estates, the service and been well organised, prompt and efficient, especially with repairs and maintenance needed for the property.
To prospective landlords looking for a lettings agency, this company will give your property the care and attention it needs to be run well.... Read more
Tenant
23rd Dec 2019 (5 years ago)
P Kilic
Excellent service beyond the expected and went the extra mile to get the house completion sorted. Highly recommended Jilling Estates.... Read more
29th Jan 2019 (6 years ago)
V Vyazovskiy
I bought a house through Jilling Estates 2 weeks ago. They were amazing and I would highly recommend them. Such a great, friendly team. Would definitely use again if needed.... Read more
Buyer
27th Jan 2019 (6 years ago)
E Sewell
Really helpful. keeping in contact with us and matching us with relevant properties. I highly recommend Jilling Estates... Read more
25th Jan 2019 (6 years ago)
O Wales
One of the best letting agents. Very professional and respectful approach. I will give 5 stars to these guys. Keep up the good work.... Read more
Landlord
24th Jan 2019 (6 years ago)
C Reeves
Save yourselves the stress and find another agent.
Application wasn’t “ unsuccessful “ as stated below.
2weeks of chasing and then informed the landlord had taken it off the market.
No need to say much more as it’s echoed in the other poor reviews.
As for the 5 reviews that have been posted since I wrote this, find it a bit odd that ever single one of them have reviewed the same places as each other ! More lies no doubt.
Shame they weren’t as quick to reply to me as they were to post fake reviews.
Ignore the fake ones and pay attention to the real ones including the ones posted on other sites.... Read more
14th Dec 2018 (6 years ago)
H Wilson
I have been renting my flat out with Jillings Estates for nearly 10 years and I have been nothing but satisfied with the service and the swift responses I have received when any problems arose with my property. In that time I only had two different families in the property which is a testament to Oliver Jillings’ ability to source good quality tenants and the excellent communication we had so that issues were dealt with promptly. Both times I was looking for a tenant, the whole process only took a couple of weeks.
My property was well maintained by the contractors arranged by Jillings and I was given sensible advice as to what needed doing after each inspection. I had complete faith in Oliver that my property was in good hands, even when I was on the other side of the world.
I would highly recommend Jillings Estates!... Read more
Landlord
23rd Oct 2018 (6 years ago)
I Chapendama
Excellent customer service. Staff are friendly and very professional. I highly recommend. Top notch... Read more
22nd Jul 2018 (6 years ago)
S Blur
Very good company, outstanding working. Helped me through the hold process and cant ask for much more. 5 Starts from ME !!!!... Read more
5th Dec 2017 (7 years ago)
J Lackson
Very professorial, helpful and good rates. Thank you very much.... Read more
5th Dec 2017 (7 years ago)
L Morgan
Very helpful and good rates. No complaints at all. Nice down to earth staff and work team. Happy to be here :)... Read more
30th Oct 2017 (7 years ago)
N Barrot
Will be recommending you to others and hopefully using you again in the future :) No hassle and friendly team 1st class... Read more
29th Jun 2017 (7 years ago)
D Kiran
Easy process for me with Jillings Estates, im new to all of the letting but they knew what to do and talked em through it all. Much appreciated :)... Read more
Landlord
28th Jun 2017 (7 years ago)
D J
Just want to say thank you very much for the top job done by you and making me feel stress free! 1st class service... Read more
28th Jun 2017 (7 years ago)
A Toru
Very professional service and took the stress away from me. Easily the best estate agents to use in the area :)... Read more
28th Jun 2017 (7 years ago)
I D'orrio
Over a week ago I requested more details about a flat listed on Rightmove. Jillings Estates never got back to me. I specifically requested if it was possible to have a six month tenancy agreement to begin with, as me and my boyfriend are relocating from London to Nottingham, and I offered to pay the 6 months in full in advance (a few thousand pounds..). It would have been nice to have received a reply, out of courtesy, possibly within 48h...even if the flat was no longer available, they could have offered something else! Is this how they treat their potential customers? I have to say, these seem to be the standards in the UK...as if they wanted to say: "Sorry, your money is not good enough, we can pick and choose are customers!"At that stage, I was only requesting some more information! Do not use them, they are very rude and unprofessional as they do not reply to emails. By the way, the flat is still available on Rightmove...... Read more
Tenant
26th Jun 2017 (7 years ago)
W Evans
Very Good. They did everything that I asked them to promptly and without any issues. I would use again and I'm happy to recommend.... Read more
25th Feb 2017 (7 years ago)
S brooks
Jillings Estates have been brilliant for us. From the initial valuation to the final sale we really couldn't be happier with everything that they have done for us. They've been great! Thank you so much!... Read more
Seller
23rd Feb 2017 (7 years ago)
R Pritchard
I just wanted to thank you again for all your help and to give you 5 Star review for what really was a five star service. Thanks a million :)... Read more
18th Feb 2017 (7 years ago)
P fukthong
Nice people. Everyone in the office was very helpful. Very good. Thanks... Read more
16th Feb 2017 (7 years ago)
D Richards
I'm really quite surprised to read any negative reviews because the service I've received from Jillings has been pretty great really. The customer service that I received was good, nothing seemed to be too much trouble for them and the couple of small issues that I did have they went out of the way to resolve pretty much straight away. So overall I was very impressed and their rates were very competitive too. I very much doubt that I will need to but if I did I would have no problem using Jillings Estates again.... Read more
14th Feb 2017 (8 years ago)
R Cripps
I am delighted to be able to say that my experience with Jillings Estates has been a very positive one. I found them to be very helpful in our dealings and very prompt to respond and resolve any issues on the the few occasions that they arose. First rate service in my opinion.... Read more
7th Feb 2017 (8 years ago)
J ward
Just very AWFUL. Its easy for them to take money off you but they NEVER pick your calls or reply to emails.Can't wait for my contract to end.
wish i could post without giving any stars.... Read more
8th Dec 2016 (8 years ago)
C Marshall

Booked a viewing for a property which went well and was told all the details and that I had to get my forms in by Friday (I viewed the property on Wednesday) Having gathered and sorted all my information out I was ready to apply for it on Friday morning online however when I looked at the listing again it said let agreed. I rang the agency and was speaking to Mary who showed me the property. She began to explain that the landlord had told them on Thursday to just choose a tenant. Even though Mary had told us to send information by Friday. Apparently they had been inundated with applications (over 20) even though the only viewings so far to take place that week were on Tuesday and Wednesday. She then began to lie and told me there were viewings all the previous week however when I booked the viewing the previous week I was told viewings started on the Tuesday. She then told me the applicant applied online which I was going to do anyway. Clearly clutching at straws on a reason as to why the property went. Couldn't answer any of my questions, no sympathy and another example of a estate agency that lies and doesn't care. Awful customer service. Don't bother... Read more
25th Aug 2016 (8 years ago)
F Browne
Extremely unimpressed with this agency.
I spoke to an agency representative w/c 18/07, during the call a property viewing was arranged and confirmed.
The viewing was at 12.15pm on 23/07 but on the day - No-one from the agency arrived. No-one from the agency called prior to the appt (to tell me the details had changed). No-one has called since the appt (to apologise, I waited for 45 minutes).
In addition, I have tried to contact the agency since and have received NO response.
I wouldn't bother trying with this agency again as they wasted my time and clearly have no remorse.... Read more
25th Jul 2016 (8 years ago)